Multiple Facebook and Twitter posts shared thousands of times in May 2020 claim anyone in New Zealand who refuses to use a coronavirus contact tracing app has been banned from entering shops during the COVID-19 pandemic.
The post’s lengthy caption reads in part: “You cannot go into a STORE, Post Shop, mall, unless you scan in the QR code posted outside with the contact tracing app, your phone camera, or sign a register (where your name. address and phone details are visible to everybody), and in some cases (people are telling me), have your photo taken., "“The retailers were told that they are NOT ALLOWED TO SELL TO YOU if you dont comply.", “By the way, this is NOT the $65Million Contact Tracing app that the government has made, this is an existing web-based contact app from EvaCheckin., “New Zealand has ‘flattened the curve’ and lost its Democracy.”, The post also includes an image that purportedly shows instructions to scan a QR code with a phone camera or via a web link., The claim was\xa0shared hundreds of times on Facebook here, here, here and here, and on Twitter here. It also\xa0circulated in other languages, such as in Hebrew here and here., The claim is\xa0misleading., EVA Check-in, which is referred to as a “web-based contact app from EvaCheckin” in the social media posts, is an online commercial system developed by New Zealand technology consultancy Theta., As of May 27, 2020, the programme is not a contact-tracing app and instead offers a “secure, contactless way” to help businesses with guest registration via the scanning of QR codes, according to Theta.\xa0EVA Check-in requires no installation, no hardware, no app download, and does not use Bluetooth or record geolocation data, the company said., The system is not mandatory or government-related, and is available to businesses on a\xa0monthly subscription., “EVA Check-in is not connected with the NZ COVID Tracer app,” a Theta spokesperson told AFP in an email dated May 26. “We have worked with the Ministry of Health so that we can make sure we meet the privacy requirements for health systems, and so that we can assist the government’s efforts by sharing relevant data and integrating with the Tracer app when/if such features become available from them.”, As of May 27, the claim\xa0that retailers must turn away consumers who do not comply with contact-tracing measures is also misleading., “Retail businesses do not need to record details of their customers. This includes shopping malls, supermarkets, marketplaces, takeaway food and retail stores,” the government explains in a statement on contact tracing procedures here., Non-retail businesses and services, however, are required to record people’s movements for contact tracing purposes., The Theta spokesperson said: “EVA Check-in does not ban anyone. It is the responsibility of the business to keep a guest register. If someone does not check in with EVA it is up to that business to offer a manual alternative if they wish.”, The only official COVID-19 contact-tracing app in New Zealand is the government’s NZ COVID Tracer., The app was released on May 20 to “support contact tracing in New Zealand” following the easing of COVID-19 lockdown measures., , According to the Ministry of Health press release;\xa0“Kiwis who download the app will create a digital diary of the places they visit by scanning QR codes displayed at the entrances to business premises, other organisations and public buildings.”, As of May 27, the app, however, is voluntary for businesses and the public., “Technical solutions like the NZ COVID Tracer app are just one part of contact tracing and are designed to support rather than replace existing contact tracing processes,” the Ministry of Business, Innovation and Employment states here\xa0on a FAQ page for business owners. “If you have existing manual or digital contact tracing processes in place that are effective, you can continue to use these.”, , Copyright © AFP 2017-2020.  All rights reserved.  Users can access and consult this website and use the share features available for personal, private, and non-commercial purposes.  Any other use, in particular any reproduction, communication to the public or distribution of the content of this website, in whole or in part, for any other purpose and/or by any other means, without a specific licence agreement signed with AFP, is strictly prohibited.  The subject matter depicted or included via links within the Fact Checking content is provided to the extent necessary for correct understanding of the verification of the information concerned.  AFP has not obtained any rights from the authors or copyright owners of this third party content and shall incur no liability in this regard.  AFP and its logo are registered trademarks.
Misleading claim circulates about coronavirus contact tracing app in New Zealand | AFP Fact Check