<instructions>Your goal is to analyze the following comment and estimate how highly it will be upvoted by the Hacker News community.</instructions><comment><author>stevekemp</author><text>I&amp;#x27;ve been a customer of theirs for less than a month.  In that time I&amp;#x27;ve had several problems.&lt;p&gt;For example I rebooted a host, and it didn&amp;#x27;t come back.  For 10 hours it was down.  After getting in touch with their support I was told &amp;quot;Oh yeah, there is a problem with the hypervisor, we&amp;#x27;ll fix it&amp;quot;.    Meanwhile their status-site showed &amp;quot;zero problems&amp;quot;.  (The next day it came back.)&lt;p&gt;Provisioning a stock (Debian) system results in a host with no working serial console, which makes it hard to rescue.&lt;p&gt;You can&amp;#x27;t make outgoing SMTP (25&amp;#x2F;587) access without giving them copies of passports, etc.  Though if you enable IPv6 you&amp;#x27;ll soon discover outgoing SMTP works ;)   Only downside there is you can&amp;#x27;t set reverse DNS for your IPv6 address.&lt;p&gt;(Reverse DNS?  They require the forward address to point to you before they&amp;#x27;ll let you set it, as a &amp;quot;security measure&amp;quot;.)&lt;p&gt;I&amp;#x27;m using the host for offsite monitoring, but we&amp;#x27;ll see if it stays.  Cheap, but perhaps too cheap.</text><parent_chain><item><author>napsterbr</author><text>Nice. The only thing keeping me away from Scaleway are several bad reviews about Online.net network. Anyone got any experience on this?&lt;p&gt;Their arm offerings are nice but unfortunately they are always out of stock. When I contacted support to ask if they have plans to mitigate this, their full response was &amp;quot;sometimes we are victims of our own success&amp;quot; (nice, good for them, but some real information would be useful).&lt;p&gt;Another major problem for anyone considering Scaleway is several reports of not being able to launch an instance from control panel, or completely bricking a working instance by simply restarting it.</text></item></parent_chain></comment><story><title>Scaleway cloud adds AMD EPYC instances</title><url>https://www.scaleway.com/general-purpose-instances/</url></story>
<instructions>Your goal is to analyze the following comment and estimate how highly it will be upvoted by the Hacker News community.</instructions><comment><author>haolez</author><text>I&amp;#x27;ve been a customer for 3 years. During the first year, I had some annoying problems, like instances that wouldn&amp;#x27;t restart (got &amp;quot;frozen&amp;quot;) or disks that wouldn&amp;#x27;t attach to my instance. But their support fixed those issues a few hours after creating the tickets.&lt;p&gt;However, for the last 2 years or so, I&amp;#x27;ve had no issues at all and the platform seems to be evolving constantly. Their prices are insanely competitive.&lt;p&gt;If you learn just a little bit of Ansible and Terraform, you can easily setup a Kubernetes cluster there.&lt;p&gt;I can totally recommend them.&lt;p&gt;Disclaimer: just a happy customer :)</text><parent_chain><item><author>napsterbr</author><text>Nice. The only thing keeping me away from Scaleway are several bad reviews about Online.net network. Anyone got any experience on this?&lt;p&gt;Their arm offerings are nice but unfortunately they are always out of stock. When I contacted support to ask if they have plans to mitigate this, their full response was &amp;quot;sometimes we are victims of our own success&amp;quot; (nice, good for them, but some real information would be useful).&lt;p&gt;Another major problem for anyone considering Scaleway is several reports of not being able to launch an instance from control panel, or completely bricking a working instance by simply restarting it.</text></item></parent_chain></comment><story><title>Scaleway cloud adds AMD EPYC instances</title><url>https://www.scaleway.com/general-purpose-instances/</url></story>