<instructions>Your goal is to analyze the following comment and estimate how highly it will be upvoted by the Hacker News community.</instructions><comment><author>windexh8er</author><text>I will say here that the 5510 is a far cry from a perfect machine.  Dell replaced mine 4 times over 6+ months where I went weeks to a month at a time with an unusable machine.  First machine would shut off whenever the laptop was moved while running.  They &amp;quot;fixed&amp;quot; that machine over 1 week, got it back and it did the exact same thing.  First replacement machine was different specs than the unit I sent them and it also had a blemish on the display panel even though it was brand new.  After arguing with Dell for over a month regarding this machine they replaced it with another that would crash randomly, but reliably over the course of the day.  Machine was sent back, &amp;quot;fixed&amp;quot; and returned over multiple months 3 times.  Finally replaced again after letting the machine sit and collect dust for months after buying a replacement.&lt;p&gt;Dell has horrible support and while the product is &amp;quot;pretty&amp;quot; and feels well built - it is, IMO no better than anything else on the market today.  I would NOT recommend a 5510.  In fact there are many horror stories in their forums around it.  Which is probably why they dropped it so fast for the 5520.&lt;p&gt;It is a great machine when it works right, but YMMV on quality.</text><parent_chain><item><author>2bluesc</author><text>As a previous gen System 76 Galago and now a proud Dell Precision 5510 owner, I wish them luck!&lt;p&gt;I traded my previous gen System76 Galago Pro after 2-3 years of being disappointed with build quality, battery life also piss poor BIOS support for a company priding themselves on supporting the hardware (i.e. UEFI had to be hacked in from the identical Clevo, next to no options, no TPM, etc).   We need more competitors in this area for the Linux fanbois (admittedly myself most of the time) who try to provide solutions to Macbook &amp;quot;refugees&amp;quot;.&lt;p&gt;The Dell XPS 15 &amp;#x2F; Precision 15 are amazing machines and for the first time in years I have a laptop I can recommend without reservation since the Thinkpads fall from grace (the Carbon was close but doesn&amp;#x27;t have a real processor processor last few times I checked, just the U series).  I hope this new System76 Galago approaches the Dell level of quality and I welcome the competition.  From what I&amp;#x27;ve seen, they are aimed in the right direction.&lt;p&gt;For those interested in more details on the laptop, here&amp;#x27;s an interview with a System76 person at SCaLE 15x by the Linux Action Show discussing the new Galago and hinting at more details:&lt;p&gt;&lt;a href=&quot;https:&amp;#x2F;&amp;#x2F;www.youtube.com&amp;#x2F;watch?v=dMbQoNz2GP8&amp;amp;t=21m18s&quot; rel=&quot;nofollow&quot;&gt;https:&amp;#x2F;&amp;#x2F;www.youtube.com&amp;#x2F;watch?v=dMbQoNz2GP8&amp;amp;t=21m18s&lt;/a&gt;</text></item></parent_chain></comment><story><title>System76 Galago Pro [video]</title><url>https://system76.com/laptops/galago</url></story>
<instructions>Your goal is to analyze the following comment and estimate how highly it will be upvoted by the Hacker News community.</instructions><comment><author>Freak_NL</author><text>Four year plus owner of a Gazelle here. The only thing that is &amp;#x27;wrong&amp;#x27; with it is the battery (dead). Since I use the laptop on power exclusively this doesn&amp;#x27;t bother me. I could have replaced it though. All in all it is a very powerful and very nice laptop.&lt;p&gt;Every time I look at a future replacement for this one I get stuck with this dilemma:&lt;p&gt;System76.com:&lt;p&gt;+ I know that the laptop I buy will work with Linux; no painstaking research needed&lt;p&gt;+ configuring the laptop the way I want it is a breeze. 32GiB RAM? No problem&lt;p&gt;- Import tariffs and shipping costs (I live in the EU)&lt;p&gt;- So-so build quality&lt;p&gt;Dell:&lt;p&gt;+ Local representation, no tariffs&lt;p&gt;+ Easier to get support here in the EU&lt;p&gt;- Minimal configurability&lt;p&gt;- Actually finding an XPS with Ubuntu in their shop&lt;p&gt;This last point seems trivial, but I just can&amp;#x27;t figure out why Dell&amp;#x27;s website is so completely unusable and stuck in the nineties! Searching for the XPS with Ubuntu gives me a list of XPS laptops that differ in subtle ways. Some I can configure bits of, some are a fixed configuration. There is no simple way to filter their offerings, and on-line I find references to XPS configurations that mysteriously aren&amp;#x27;t available in the Netherlands — what a mess.&lt;p&gt;Compare that with System76 to see the huge disparity there.</text><parent_chain><item><author>2bluesc</author><text>As a previous gen System 76 Galago and now a proud Dell Precision 5510 owner, I wish them luck!&lt;p&gt;I traded my previous gen System76 Galago Pro after 2-3 years of being disappointed with build quality, battery life also piss poor BIOS support for a company priding themselves on supporting the hardware (i.e. UEFI had to be hacked in from the identical Clevo, next to no options, no TPM, etc).   We need more competitors in this area for the Linux fanbois (admittedly myself most of the time) who try to provide solutions to Macbook &amp;quot;refugees&amp;quot;.&lt;p&gt;The Dell XPS 15 &amp;#x2F; Precision 15 are amazing machines and for the first time in years I have a laptop I can recommend without reservation since the Thinkpads fall from grace (the Carbon was close but doesn&amp;#x27;t have a real processor processor last few times I checked, just the U series).  I hope this new System76 Galago approaches the Dell level of quality and I welcome the competition.  From what I&amp;#x27;ve seen, they are aimed in the right direction.&lt;p&gt;For those interested in more details on the laptop, here&amp;#x27;s an interview with a System76 person at SCaLE 15x by the Linux Action Show discussing the new Galago and hinting at more details:&lt;p&gt;&lt;a href=&quot;https:&amp;#x2F;&amp;#x2F;www.youtube.com&amp;#x2F;watch?v=dMbQoNz2GP8&amp;amp;t=21m18s&quot; rel=&quot;nofollow&quot;&gt;https:&amp;#x2F;&amp;#x2F;www.youtube.com&amp;#x2F;watch?v=dMbQoNz2GP8&amp;amp;t=21m18s&lt;/a&gt;</text></item></parent_chain></comment><story><title>System76 Galago Pro [video]</title><url>https://system76.com/laptops/galago</url></story>