<instructions>Your goal is to analyze the following comment and estimate how highly it will be upvoted by the Hacker News community.</instructions><comment><author>WA</author><text>I&apos;m also a customer for quite some time with various servers.&lt;p&gt;Pros:&lt;p&gt;- virtual private servers (VPS) have a tun/tap device so that you can use the VPS as a VPN server. this is not necessarily common with all hosters&lt;p&gt;- good speed/connection/reliability&lt;p&gt;- good hardware for a fair price&lt;p&gt;Cons:&lt;p&gt;- I usually don&apos;t need to talk to customer support often, but I rent a managed server and once in a while, they shut it down for a major update. This is totally fine and they even try to do this in the night, but it happened already twice that they couldn&apos;t tell me the exact time (in a range of minutes) in advance when they shut it down and they just said something like &quot;server is offline sometime between 7am and 11am&quot;. I have paying customers on my server and I want to put the website in maintenance mode to prevent data loss. &quot;Sometime between 7am and 11am&quot; is NOT an acceptable answer. The downtime itself is a matter of 5 minutes, but I would expect an accurate time to shorten the maintenance period.&lt;p&gt;- They announced a server downtime for &quot;Tuesday night&quot; once. So what is &quot;Tuesday night&quot;? Is it the night from Monday to Tuesday or Tuesday to Wednesday? Guess what, I put my website in maintenance mode in the wrong night. I hope, next time they&apos;ll get that straight and announce the correct date and time.&lt;p&gt;- They stored passwords for their managed server customers in plaintext until September 2011 and got hacked. I hope they learned from that, but still, extremely stupid.</text><parent_chain><item><author>tdr</author><text>Great hosters!&lt;p&gt;&lt;pre&gt;&lt;code&gt;     - cheap prices for lots of power

     - everything &quot;just works&quot; (only contacted for questions)

     - quick, friendly &amp;#38; to the point support service

     - great uptime

     - they are eco

     - 14 days money back (for root servers)
&lt;/code&gt;&lt;/pre&gt;
Drawbacks&lt;p&gt;&lt;pre&gt;&lt;code&gt;     - bigger latency for US/Asia/...

     - you do your own backups

     - they bill only after the end of month. had problems when card expired&lt;/code&gt;&lt;/pre&gt;</text></item></parent_chain></comment><story><title>European server provider Hetzner now offers a 64GB RAM box for 109€/mon</title><url>http://www.hetzner.de/en/hosting/produkte_rootserver/ex10</url></story>
<instructions>Your goal is to analyze the following comment and estimate how highly it will be upvoted by the Hacker News community.</instructions><comment><author>Hates_</author><text>The only issue we&apos;ve had with Hetzner was related to billing. Our payment failed on a Friday afternoon, and even after updating the details, payment wasn&apos;t taken and the server resumed until Monday morning.&lt;p&gt;Apart from that one hicup, it&apos;s been very reliable so far.</text><parent_chain><item><author>tdr</author><text>Great hosters!&lt;p&gt;&lt;pre&gt;&lt;code&gt;     - cheap prices for lots of power

     - everything &quot;just works&quot; (only contacted for questions)

     - quick, friendly &amp;#38; to the point support service

     - great uptime

     - they are eco

     - 14 days money back (for root servers)
&lt;/code&gt;&lt;/pre&gt;
Drawbacks&lt;p&gt;&lt;pre&gt;&lt;code&gt;     - bigger latency for US/Asia/...

     - you do your own backups

     - they bill only after the end of month. had problems when card expired&lt;/code&gt;&lt;/pre&gt;</text></item></parent_chain></comment><story><title>European server provider Hetzner now offers a 64GB RAM box for 109€/mon</title><url>http://www.hetzner.de/en/hosting/produkte_rootserver/ex10</url></story>