<instructions>Your goal is to analyze the following comment and estimate how highly it will be upvoted by the Hacker News community.</instructions><comment><author>chunkyks</author><text>I bought into their unifi ecosystem years ago. Separate devices, prosumer pricing, features and quality, single pane of glass.&lt;p&gt;... And I haven&amp;#x27;t upgraded anything since. Their new products are totally undirected, they aren&amp;#x27;t making items that are obvious and needed. Their software is falling behind and they just don&amp;#x27;t care.&lt;p&gt;Case in point: the usg pro 4 is years old but they havent released an updated affordable just-the-border device. Their new stuff like the dream machine, and now this, just isn&amp;#x27;t the right thing to replace what was there before. The VPN on there doesn&amp;#x27;t work with recent Android or iPhone, and they just don&amp;#x27;t care.&lt;p&gt;Adding even the most basic firewall rules is hard. The single pane of glass got a major interface overhaul, and they added a huge amount of hard-to-turn-off phone-home crap at the same time. Enshittification reigns supreme.&lt;p&gt;And don&amp;#x27;t forget other runty hardware like the poe ceiling lights and doorbell.&lt;p&gt;The company just needs to buckle down, make good stuff, fire the product astronauts, fix obvious major problems before adding pointless new features.&lt;p&gt;... Suffice to say, my next hardware refresh almost certainly won&amp;#x27;t be from this company.</text><parent_chain><item><author>blcknight</author><text>Another confused product from UniFi.  Is it targeting home users or businesses? It looks like businesses from their web page yet feels very much like a better fit for home.&lt;p&gt;It only runs UniFi Network, so you have to buy more things, that also run UniFi Network, to get into any of their other products like Protect.&lt;p&gt;I like their stuff but lately a lot of their stuff feels just confused to me, like they don&amp;#x27;t know what they want to be.</text></item></parent_chain></comment><story><title>UniFi Express</title><url>https://ui.com/cloud-gateways/express</url></story>
<instructions>Your goal is to analyze the following comment and estimate how highly it will be upvoted by the Hacker News community.</instructions><comment><author>ikiris</author><text>They want to get income like a hardware store, but sell their product as if their value is software, that they then don&amp;#x27;t maintain because its not selling their latest hardware.</text><parent_chain><item><author>blcknight</author><text>Another confused product from UniFi.  Is it targeting home users or businesses? It looks like businesses from their web page yet feels very much like a better fit for home.&lt;p&gt;It only runs UniFi Network, so you have to buy more things, that also run UniFi Network, to get into any of their other products like Protect.&lt;p&gt;I like their stuff but lately a lot of their stuff feels just confused to me, like they don&amp;#x27;t know what they want to be.</text></item></parent_chain></comment><story><title>UniFi Express</title><url>https://ui.com/cloud-gateways/express</url></story>