<instructions>Your goal is to analyze the following comment and estimate how highly it will be upvoted by the Hacker News community.</instructions><comment><author>semireg</author><text>Maybe Apple consumer forums, but I’ve had amazing support from the developer forums. Especially Quinn “the Eskimo” ... saves my butt every 6 months it seems, and isn’t the least bit offended when my questions relate to an opaque electron code signing issue. Seriously, bless this person for doing the “lord’s work.”</text><parent_chain><item><author>cbo100</author><text>It&amp;#x27;s the same on the Apple discussion boards. You won&amp;#x27;t ever get an official answer, only a guess of an answer from somebody with no more knowledge than yourself.&lt;p&gt;HP is the same, but occasionally you will get an employee answer, but it will be just as useless.&lt;p&gt;My assumption is all the big tech companies don&amp;#x27;t want to give support away for free when you should be paying for a support contract for it.&lt;p&gt;And yes, there is for some unknown reason, a legion of people who will give this fake support for free for internet points.</text></item><item><author>BbzzbB</author><text>This is off topic but it reminds me, every time I look for some Windows 10 problem, it mostly leads to some Microsoft forum (answers.microsoft.com). In there however, the questions systematically get answered by a billion &amp;quot;MSFT specialist consultants #not working for MSFT&amp;quot;, and it always weirds me out. Are these people there for self promotion, for the thrill of it or is it MSFT that has some reward system for third parties to participate? I know helpful strangers is nothing new to the internet, I guess I&amp;#x27;m just weirded out because there&amp;#x27;s never an official answer on MSFT&amp;#x27;s official forum and these sorts of questions are not really the sort of &amp;quot;playful&amp;quot; puzzles one might encounter helping strangers on SO&amp;#x2F;Reddit&amp;#x2F;Discord.</text></item><item><author>xtracto</author><text>Google support forums are terrible. Every time there is a missing feature (I usually find it in Google Spreadsheet) or a bug, the corresponding entry in the support forum would be answered with some pretext of why said feature will never be supported.</text></item><item><author>SanchoPanda</author><text>The mods on the support forums who make it sound like basic functionality missing from their product is your own fault for not submitting some kind of ticket deserve the gaslighting prize of the year for each of the last 5 years.&lt;p&gt;They don&amp;#x27;t even have an option to show you how much space folders take up, when they charge you based on space usage.&lt;p&gt;&lt;a href=&quot;https:&amp;#x2F;&amp;#x2F;support.google.com&amp;#x2F;drive&amp;#x2F;thread&amp;#x2F;3970069?hl=en&quot; rel=&quot;nofollow&quot;&gt;https:&amp;#x2F;&amp;#x2F;support.google.com&amp;#x2F;drive&amp;#x2F;thread&amp;#x2F;3970069?hl=en&lt;/a&gt;</text></item></parent_chain></comment><story><title>Google Drive – How do I stop others from sharing files with me?</title><url>https://support.google.com/drive/thread/3708017?hl=en</url></story>
<instructions>Your goal is to analyze the following comment and estimate how highly it will be upvoted by the Hacker News community.</instructions><comment><author>newsbinator</author><text>And the guess of an answer they give is always the same:&lt;p&gt;1. A word-for-word copy of generic support steps (e.g. try restarting, try clearing your cache, log out of iCloud and back in again, etc)&lt;p&gt;2. Have you reset your PRAM?&lt;p&gt;3. Wow you have? Then you&amp;#x27;ll need to reset your NVRAM.</text><parent_chain><item><author>cbo100</author><text>It&amp;#x27;s the same on the Apple discussion boards. You won&amp;#x27;t ever get an official answer, only a guess of an answer from somebody with no more knowledge than yourself.&lt;p&gt;HP is the same, but occasionally you will get an employee answer, but it will be just as useless.&lt;p&gt;My assumption is all the big tech companies don&amp;#x27;t want to give support away for free when you should be paying for a support contract for it.&lt;p&gt;And yes, there is for some unknown reason, a legion of people who will give this fake support for free for internet points.</text></item><item><author>BbzzbB</author><text>This is off topic but it reminds me, every time I look for some Windows 10 problem, it mostly leads to some Microsoft forum (answers.microsoft.com). In there however, the questions systematically get answered by a billion &amp;quot;MSFT specialist consultants #not working for MSFT&amp;quot;, and it always weirds me out. Are these people there for self promotion, for the thrill of it or is it MSFT that has some reward system for third parties to participate? I know helpful strangers is nothing new to the internet, I guess I&amp;#x27;m just weirded out because there&amp;#x27;s never an official answer on MSFT&amp;#x27;s official forum and these sorts of questions are not really the sort of &amp;quot;playful&amp;quot; puzzles one might encounter helping strangers on SO&amp;#x2F;Reddit&amp;#x2F;Discord.</text></item><item><author>xtracto</author><text>Google support forums are terrible. Every time there is a missing feature (I usually find it in Google Spreadsheet) or a bug, the corresponding entry in the support forum would be answered with some pretext of why said feature will never be supported.</text></item><item><author>SanchoPanda</author><text>The mods on the support forums who make it sound like basic functionality missing from their product is your own fault for not submitting some kind of ticket deserve the gaslighting prize of the year for each of the last 5 years.&lt;p&gt;They don&amp;#x27;t even have an option to show you how much space folders take up, when they charge you based on space usage.&lt;p&gt;&lt;a href=&quot;https:&amp;#x2F;&amp;#x2F;support.google.com&amp;#x2F;drive&amp;#x2F;thread&amp;#x2F;3970069?hl=en&quot; rel=&quot;nofollow&quot;&gt;https:&amp;#x2F;&amp;#x2F;support.google.com&amp;#x2F;drive&amp;#x2F;thread&amp;#x2F;3970069?hl=en&lt;/a&gt;</text></item></parent_chain></comment><story><title>Google Drive – How do I stop others from sharing files with me?</title><url>https://support.google.com/drive/thread/3708017?hl=en</url></story>