<instructions>Your goal is to analyze the following comment and estimate how highly it will be upvoted by the Hacker News community.</instructions><comment><author>windexh8er</author><text>I will say here that the 5510 is a far cry from a perfect machine.  Dell replaced mine 4 times over 6+ months where I went weeks to a month at a time with an unusable machine.  First machine would shut off whenever the laptop was moved while running.  They &amp;quot;fixed&amp;quot; that machine over 1 week, got it back and it did the exact same thing.  First replacement machine was different specs than the unit I sent them and it also had a blemish on the display panel even though it was brand new.  After arguing with Dell for over a month regarding this machine they replaced it with another that would crash randomly, but reliably over the course of the day.  Machine was sent back, &amp;quot;fixed&amp;quot; and returned over multiple months 3 times.  Finally replaced again after letting the machine sit and collect dust for months after buying a replacement.&lt;p&gt;Dell has horrible support and while the product is &amp;quot;pretty&amp;quot; and feels well built - it is, IMO no better than anything else on the market today.  I would NOT recommend a 5510.  In fact there are many horror stories in their forums around it.  Which is probably why they dropped it so fast for the 5520.&lt;p&gt;It is a great machine when it works right, but YMMV on quality.</text><parent_chain><item><author>2bluesc</author><text>As a previous gen System 76 Galago and now a proud Dell Precision 5510 owner, I wish them luck!&lt;p&gt;I traded my previous gen System76 Galago Pro after 2-3 years of being disappointed with build quality, battery life also piss poor BIOS support for a company priding themselves on supporting the hardware (i.e. UEFI had to be hacked in from the identical Clevo, next to no options, no TPM, etc).   We need more competitors in this area for the Linux fanbois (admittedly myself most of the time) who try to provide solutions to Macbook &amp;quot;refugees&amp;quot;.&lt;p&gt;The Dell XPS 15 &amp;#x2F; Precision 15 are amazing machines and for the first time in years I have a laptop I can recommend without reservation since the Thinkpads fall from grace (the Carbon was close but doesn&amp;#x27;t have a real processor processor last few times I checked, just the U series).  I hope this new System76 Galago approaches the Dell level of quality and I welcome the competition.  From what I&amp;#x27;ve seen, they are aimed in the right direction.&lt;p&gt;For those interested in more details on the laptop, here&amp;#x27;s an interview with a System76 person at SCaLE 15x by the Linux Action Show discussing the new Galago and hinting at more details:&lt;p&gt;&lt;a href=&quot;https:&amp;#x2F;&amp;#x2F;www.youtube.com&amp;#x2F;watch?v=dMbQoNz2GP8&amp;amp;t=21m18s&quot; rel=&quot;nofollow&quot;&gt;https:&amp;#x2F;&amp;#x2F;www.youtube.com&amp;#x2F;watch?v=dMbQoNz2GP8&amp;amp;t=21m18s&lt;/a&gt;</text></item></parent_chain></comment><story><title>System76 Galago Pro [video]</title><url>https://system76.com/laptops/galago</url></story>
<instructions>Your goal is to analyze the following comment and estimate how highly it will be upvoted by the Hacker News community.</instructions><comment><author>schmichael</author><text>I had a similarly bad experience with System76 build quality. Back to Thinkpads for me.&lt;p&gt;That ethernet port they show broke after relatively light usage. I can&amp;#x27;t believe they haven&amp;#x27;t fixed that design flaw yet. I guess wired connections are rare enough maybe no one notices.&lt;p&gt;The screen rubbing on the keyboard when closed and causing bright spots was definitely the worst part for me. I don&amp;#x27;t want to have to be dainty with a laptop.</text><parent_chain><item><author>2bluesc</author><text>As a previous gen System 76 Galago and now a proud Dell Precision 5510 owner, I wish them luck!&lt;p&gt;I traded my previous gen System76 Galago Pro after 2-3 years of being disappointed with build quality, battery life also piss poor BIOS support for a company priding themselves on supporting the hardware (i.e. UEFI had to be hacked in from the identical Clevo, next to no options, no TPM, etc).   We need more competitors in this area for the Linux fanbois (admittedly myself most of the time) who try to provide solutions to Macbook &amp;quot;refugees&amp;quot;.&lt;p&gt;The Dell XPS 15 &amp;#x2F; Precision 15 are amazing machines and for the first time in years I have a laptop I can recommend without reservation since the Thinkpads fall from grace (the Carbon was close but doesn&amp;#x27;t have a real processor processor last few times I checked, just the U series).  I hope this new System76 Galago approaches the Dell level of quality and I welcome the competition.  From what I&amp;#x27;ve seen, they are aimed in the right direction.&lt;p&gt;For those interested in more details on the laptop, here&amp;#x27;s an interview with a System76 person at SCaLE 15x by the Linux Action Show discussing the new Galago and hinting at more details:&lt;p&gt;&lt;a href=&quot;https:&amp;#x2F;&amp;#x2F;www.youtube.com&amp;#x2F;watch?v=dMbQoNz2GP8&amp;amp;t=21m18s&quot; rel=&quot;nofollow&quot;&gt;https:&amp;#x2F;&amp;#x2F;www.youtube.com&amp;#x2F;watch?v=dMbQoNz2GP8&amp;amp;t=21m18s&lt;/a&gt;</text></item></parent_chain></comment><story><title>System76 Galago Pro [video]</title><url>https://system76.com/laptops/galago</url></story>