   surprise   Are you joking? Get the supplier on the line now! They have to assume the costs of this mess!     neutral   We tried that, sir. The factory has gone under and the owner apparently has fled the country.  
    anger   We ’ re doomed!     neutral   There is some really good news though!  
    surprise   Really? What!     neutral   
 Our company took over as new owners, they are looking for someone who doesn't know what
 You remember our new customer? He's just taken over the business in IVS! So at