   neutral   Could I see the manager please? I have a complaint to make.     neutral   Yes, I ’ m the manager here. What can I do for you, Madam?  
    neutral   Did you have the room checked before we move in?     neutral   Which room are you in?  
    neutral   1808. The toilet doesn ’ t work properly, the water doesn ’ t run in the shower.     neutral   
 Well, it will take some days. We need to check with our staff and repair it when possible
 Oh! Sorry, it has been fixed. Please go and tell your neighbor about this. They will