   neutral   Just a second. I'll see if I can find them for you.     neutral   Thanks.  
    neutral   Here you are. You must return them within a month.     neutral   What happens if I'm not finished with them in a month?  
    neutral   You can come in and renew them unless someone else has reserved them.     happiness   
 Good, thanks! That sounds simple. 
 OK, thank you very much.    happiness  Your welcome... Goodbye! 