   neutral   Just a second. I'll see if I can find them for you.     neutral   Thanks.  
    neutral   Here you are. You must return them within a month.     neutral   What happens if I'm not finished with them in a month?  
    neutral   You can come in and renew them unless someone else has reserved them.     happiness   
 That is very convenient, thank you! 
 Great!    disgust  Exactly what do they have that makes everybody want to