W1B-019 Belfast business 3-1.txt
DR MIKE WEBB QUEENS UNIVERSITY BELFAST

21.12.94

Dear Mike I was disappointed to receive your note regarding the mailshot.

Needless to say you should NOT have been mailed a "Business" promotion; and for that you have my unreserved apology.

With regard to the "form" (good, bad or otherwise), I am happy to say that from over 6,000 mailings we have received only one complaint. In addition, the promotion has in its first four days, produced eleven orders.

However, in order to ensure that you received no further correspondence, you have today been "erased" from our computer files.

I trust that you will deem this course of action satisfactory.

Meanwhile, every good wish for Christmas and the New Year!

Yours sincerely, RICHARD SHOLDIS FLEET SALES MANAGER
