W1B-023 Belfast business 7-10.txt
Dr GF Crowe Queens University of Belfast BELFAST Northern Ireland BT7 1NN

Dear Dr Crowe Thank you for your recent enquiry.

Perhaps I may explain that I have passed this enquiry onto the Customer Service Centre Manager at Royal Mail Belfast.

Experience has shown that it is easier if the local manager takes responsibility as they have a working knowledge of the area.

I trust this arrangement meets with your approval and does not cause any inconvenience.

Yours sincerely, KEITH POTTER CUSTOMER CARE OFFICER
