Comprehensive ASS Package

Dear Sir,

We as a supplier of good quality instrument take pleasure in ensuring that the results of our Analyzers are of quality standards.

In this respect we undertake supply of all instruments quoted as a Turnkey Project. The benefits and value additions to you from this total package concept are as follows;

1. To coordinate and support to se up Infrastructure Requirement for the total Laboratory for all equipment considered.

a. Inlet power/UPS

b. Space / design / workflow

2. Delivery, Installation and Commissioning to show Quality results.

We Commission the instrument by running a Quality Control Result to ensure the total quality of the result given. Internal QC will be run by the Laboratory daily on QC material purchased at cost.

Our Training Programme consists of theory and practical aspects in addition to mere instrument operator training.

Please find attached a list of Training Programme conducted by our company. These programmes are offered free of charge at the time of purchasing the equipment and thereafter at a nominal fee for any refresher training programmes.

3. Support during the 1st month of Installation.

4. Training

5. Comprehensive ASS Agreement

Under this scheme all Instrument Supplied by our Company are covered under 1 Service Agreement. This is very cost effective to the customer since all equipment are maintained at its optimum level at all times.

We trust the above information of our philosophy, infrastructure and organization towards total quality management of the laboratory is useful to you in deciding your solution provider to the Medical Diagnostic Laboratory.

Total Quality Management of Laboratory

Total quality management of equipment by Analytical Instruments (Pvt) Ltd.

• Once a month visit

• QC programme in collaboration with National Hospital

• Structured operator training programme - 1 for Biochemistry and Haematalogy with Theory and Practical Workshop

• On call service support on product on technology

• Unbroken line of consumable supply maintaining cold chain

• Priority delivery service

• Self imposed penalty for rectification

• Maintain and monitor instrument status with spare part and consumable requirement forecasted.

• Availability of service meters on loan in the event of prolonged rectification.

• QC at the cost of AIPL as proof of rectification of fault and proof of accuracy of result

TECHNOLOGICAL TRANSFER TRAINING PROGRAMS AVAILABLE AT ANALYTICAL INSTRUMENT PRIVATE LIMITED

(Offered at a fee as a part of the TQM program to be carried out following the technology transfer Training Programs at following the Equipment installation)

Management Staff

i. Internal / External QC Programs.

(1 Day Workshop with Theory & Practical).

Rs. 5,000/- per Participant

ii. Laboratory Management Tools.

(1 Day Workshop with Theory & Practical).

Rs. 5,000/- per Participant

iii. Procedures, Protocols and Documentation Handling towards standardization.

(1 Day Workshop with Theory & Practical).

Rs. 5,000/- per Participant

All Staff Trainings:

i. Good Laboratory Practices and

(1 Day Workshop with Theory & Practical).

Rs. 5,000/- per Participant

ii. Total Quality Management

(1 Day Workshop with Theory & Practical).

Rs. 5,000/- per Participant

iii. Sample Handling, Liquid Handling, Bio Safety & disposal.

(1 Day Workshop with Theory & Practical).

Rs. 5,000/- per Participant

Technological Transfer Training Programs available at Analytical Instrument Private Limited

(OFFERED ON FREE OF CHARGE BASIS WITH EQUIPMENT INSTALLATION)

• Microbiology Elisa Technique in association with Lab systems, Finland.

(2 Day Workshop with Theory & Practical).

Rs. 10,000/- / Participants

• Modern Trends in Urinalysis. (Slide Program 1/2 day with Practical)

Rs. 2,500/- Participants

• Haematalogy in association with Hycel, France.

(2 Day Workshop with Theory & Practical).

Rs. 10,000/- / Participants

• Biochemistry

(2 Day Workshop with Theory & Practical).

Rs. 10,000/- / Participants

• QC Program

(1 Day Workshop with Theory & Practical).

Rs. 5,000/- / Participants

All Training Programs shall be carried at AIPL on prior appointment with Customer.
