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Paper text:
to describe the activities and time spent by casemanagers for home - dwelling people with dementia and their family caregivers in a western region of the netherlands .
people with dementia and their family caregivers go through several transitions in disease , care and social roles . integrated care for this group is important . in the dutch guideline for integrated dementia care ( 2008 ) , the casemanager is put forward as the vital link in the health - care supply chain for demented people and their families .
during six months , six casemanagers registered the frequency and content of their contacts with a total of 40 home - dwelling elderly and their families .
on average , casemanagers had contact with their clients once every five weeks , mostly with the family caregiver alone ( by phone ) or with the client - caregiver dyad ( home visit ) .
the most frequent interventions offered by the casemanager are : monitoring ( keeping track ) , listening , and giving moral support , practical advice and information about services and procedures .
casemanagers spend most of their working time linking health care services with the client - caregiver 's needs .
they spend about 56 hours per month at non - client related activities , including education / studying , participation in dementia support groups and networking .
case management includes monitoring , counselling and linking of care to stimulate tailor - made care that meets the needs of the client - caregiver dyad .
purposeto describe the activities and time spent by casemanagers for home - dwelling people with dementia and their family caregivers in a western region of the netherlands.theorypeople with dementia and their family caregivers go through several transitions in disease , care and social roles . 
 integrated care for this group is important . in the dutch guideline for integrated dementia care ( 2008 ) , the casemanager is put forward as the vital link in the health - care supply chain for demented people and their families.methodsduring six months , six casemanagers registered the frequency and content of their contacts with a total of 40 home - dwelling elderly and their families.results and conclusionson average , casemanagers had contact with their clients once every five weeks , mostly with the family caregiver alone ( by phone ) or with the client - caregiver dyad ( home visit ) . 
 the mean contact time was about 50 minutes . 
 the most frequent interventions offered by the casemanager are : monitoring ( keeping track ) , listening , and giving moral support , practical advice and information about services and procedures . 
 casemanagers spend most of their working time linking health care services with the client - caregiver 's needs . 
 they spend about 56 hours per month at non - client related activities , including education / studying , participation in dementia support groups and networking.discussioncase management includes monitoring , counselling and linking of care to stimulate tailor - made care that meets the needs of the client - caregiver dyad . a caseload of around 50 clients per fte 
 casemanager seems reasonable .