Systems and methods for selectively recording encrypted contact center interactions based upon characteristics associated with the interaction, a contact center, or a recording module.
This disclosure relates to recording contact center interactions, and more particularly to recording encrypted contact center interactions.
Call centers have long been used by companies for communicating with their customers on a wide range of topics, including installation, sales, service, cancellation, etc. As ways for communicating with customers have evolved from voice interactions, call centers have been transformed into contact centers which communicate with customers on a variety of media, including electronic mail (e-mail), internet relay chat (IRC), world-wide web, voice over internet protocol (VoIP), text messaging, etc. As these media have evolved, there has been a need for technology to capture these interactions for many purposes, including: recordkeeping, quality, training, etc.
However, the digital nature of this new media can make it more difficult for developing technology to capture these interactions. In particular, encryption technology can inhibit existing recording devices from capturing and/or flagging meaningful information.
A system for recording an encrypted data stream associated with a contact center is provided. The system can include a control protocol switch interface, an encryption key information buffer, a data switch interface and a recording module. The control protocol switch interlace provides the system with an interface to a protocol switch, and receives an interaction setup signal from the protocol switch. The interaction setup signal can include an exchange of encryption key information associated with an interaction. The encryption key information buffer can be set up to receive the encryption key information and hold the encryption key information. A data switch interface provides the system with an interface to a data switch, via which the system receives an encrypted data stream associated with the interaction. The encrypted data stream is encrypted such that devices that do not have an encryption key associated with the encrypted data stream are inhibited from reviewing the interaction data. The recording module operates to record the interaction, and the system is operable to decrypt the encrypted data stream using associated encryption key information stored in the encryption key information buffer.
A method for recording encrypted interaction data can include the steps of: receiving an interaction setup signal at a recording device, the interaction setup signal comprising encryption key information associated with interaction data; storing the encryption key information in a key storage, the key storage being configured to store encryption key information for retrieval; receiving encrypted data stream at the recording device, the encrypted data stream representing an encrypted form of interaction data, the encryption being configured to inhibit review of the interaction data without an encryption key; storing the interaction data in a system data store; and, wherein the encrypted interaction data is operable to be decrypted using the stored encryption key information.
The details of one or more embodiments of the disclosure are set forth in the accompanying drawings and the description below. Other features, objects, and advantages of the disclosure will be apparent from the description and drawings, and from the claims.
FIG. 1 is a block diagram depicting a generic architecture for a contact center with a recording device.
FIG. 2 is a block diagram depicting an example architecture for recording encrypted voice over internet protocol (VoIP) data using an internet protocol span.
FIG. 3 is a block diagram depicting an example architecture for recording encrypted VoIP data via a directed signal.
FIG. 4 is a block diagram depicting an example architecture for recording encrypted VoIP data via an emulated internet protocol (IP) phone traffic signal.
FIG. 5 is a block diagram depicting an example architecture for recording encrypted VoIP data via a softphone bank associated with the recording system.
FIG. 6 is a block diagram depicting an example architecture for recording encrypted VoIP data via a duplicate media stream sent to the recording system.
FIG. 7 is a block diagram depicting an example architecture for recording encrypted data at a recording system.
FIG. 8 is a flowchart illustrating an operational scenario for recording encrypted data.
FIG. 9 is a flowchart illustrating an operational scenario for encrypting recorded data for security.
FIG. 1 shows a block diagram of a contact center architecture. It should be understood that the contact center architecture, in some examples of this disclosure, can include a variety of hardware for interfacing via various media. These may be occasionally referred to as multimedia contact centers. Some media methods for interfacing with a contact center, including for example: voice interaction, a web site, interactive voice response, an application server, instant messaging, chat, short message service (SMS), etc. It should be noted that although many types of media are enabled with respect to the contact center of FIG. 1, that this disclosure is intended to cover a variety of contact center types using any subset of media-types, except where context clearly dictates otherwise.
Voice interaction typically occurs via one or more workstations 110 at which a contact center agents could operate. The workstations 110 facilitate communication between an agent and a contact 120 via an external network 130 and internal network infrastructure 140. It should be understood that the internal network infrastructure used varies based upon the media being supported. For example, an analog telephone call, the hardware can include an automatic call distributor (ACD). More complex voice interaction hardware can include an interface to a public-switched telephone network (PSTN) such as private branch exchange(s), a voice over internet protocol (VoIP) switch(es), a data switch(es), automatic call distributor(s), softphone bank, etc.
It should also be understood that in various examples, the workstation can include a network interface operable to send and retrieve data from a contact center database 150 via the internal network infrastructure 140. The data can include, for example, customer data, account data, service data, preferences, application data, among many others. Such data can be useful in managing and/or routing contact interactions.
Interactions between contact center agents and contacts can be recorded via a recording system 160. The recording system 160 can capture a contact center interaction in any of a number of ways, each of which are known to those skilled in the art, and are intended to be included within the scope of this disclosure. For example, in some contact centers, a VoIP switch is used to handle control protocol for the network (SIP/SCCP), while a data switch handles the voice traffic (real-time transfer protocol (RTP)). The data switch can be configured to provide a network tap (internet protocol (IP) switch port analyzer (SPAN)). The interaction data is extracted via the network tap and provided to the recording system 160.
Alternatively, the recording device can participate in the call as a silent participant and obtain direct access to the interaction data in real-time. In products available from Avaya Inc. of Basking Ridge, N.J. this type of participation is known as single step conferencing (SSC). However, it should also be understood that other solutions are available for receiving VoIP data, such as, for example, duplicate media streaming (DMS) as described below, and available from Nortel Networks of Brampton, Ontario, Canada, or Cisco Systems, Inc. of San Jose, Calif., among others.
In further alternatives, the recording system 160 can include a soft-phone bank, and thereby controls a plurality of soft-phones which receive emulated IP phone traffic from a VoIP switch or a data switch. It should be understood that the recording system 160 can provide a selective recording system whereby only interactions that satisfy predetermined rules are recorded. The predetermined rules can specify recording of data upon the occurrence of certain events, such as, for example, a specific word, being spotted, a voice amplitude outside of a normal threshold being detected, a talk-over condition being detected, etc. Moreover, the predetermined rules can include business rules, which determine when or whether to record based upon any business reasons. It should also be understood that in some examples of this disclosure the recording system can be a bulk recording system, such that all interactions are recorded. Other example recording systems of this disclosure can be both bulk and selective recording systems, such that all interactions are recorded at certain times, while less than all interactions, or pieces of interactions can be recorded at other times.
Web interaction can occur via web server 170. As should be understood, the web server 170 could include connection to a database 150 which includes a number of web pages. The stored web pages in some examples of this disclosure can provide a self-service customer interface. The web server 170 can provide the stored web pages to a contact via one or more data switches and the network 130. In some examples, the web pages are also provided via a gateway and/or firewall.
It should be understood that some or all instances of web interactions may be recorded using the recording system 160. Recording web self-service interactions can be used for example: to help the contact center to improve the web self-service interface, identity problem areas, record transactions, etc. The recording system 160 could be operable to store whole or partial web pages or merely store universal resource locators (URLs) associated with the session. The recorded web pages or URLs are recorded with timing information and machine identification. This information can be used to distinguish among sessions and to rebuild sessions for later replay.
Application server 180 can be used to provide interaction between a contact center and a contact through applications such as a chat application, an instant messaging application, a customer service application, etc. Interactions can be routed between the application server 180 and the contact 120 via a data switch included among the internal network infrastructure 140. Moreover, the application server 180 can interact with a database 150. The database 150 in various examples can provide customer information, account information, application information, etc. to facilitate interaction with the application server.
It should be understood that some or all of these application interactions can be recorded via the recording system 160. The internal network infrastructure 140 in various examples can be configured to provide a network tap, or duplicate media stream to the recording system 160. Alternatively, the recording system 160 could receive a media stream associated with the interaction directly to the application server 180. The recording system 160 in some examples can thereafter determine whether to record the interaction based upon whether the interaction or some other circumstance associated with the interaction satisfies a predefined rule. In yet other examples, the recording system 160 can be configured to record all interactions captured via the internal network infrastructure 140.
An interactive voice response (IVR) server 190 can be configured to provide interactions with contacts via an IVR system 190. As should be understood, an IVR unit provides a voice-based menu type system to a contact, such as a caller. The contact can navigate the interactive voice menu by pressing numbers on a telephone to produce a DTMF tone signal which is sent back to the IVR server 190 via the internal call center network infrastructure 140. The IVR server 190 interprets the DTMF tone and determines the contact's instructions based on the tone. Alternatively, the IVR server 190 may include voice recognition software, such that it can receive voice commands from the contact and interpret the voice commands based on the voice recognition software. The next menu is then played to the contact via the internal network infrastructure and the external network, which can be the PSTN, advanced intelligent network (AIN), of a VoIP network which connects to the customer.
Interactions between the contact and the IVR server 190 can be captured and recorded by a recording system 160. The recording system 160, for example, can use a network tap as described above with a data switch in the internal network infrastructure to capture the interaction. In other examples, the recording system 160 could capture the interaction by receiving a duplicate media stream from a data switch or data device as if the recording system 160 were a party to the conversation. It should also be recognized that in some examples, the recording system 160 could receive a media stream directly from the IVR server 190. Once the recording system 160 receives the interaction, in some examples, it can determine whether to record the interaction based upon whether the interaction or some other circumstance associated with the interaction satisfies a predefined rule. In yet other examples, the recording system 160 can be configured to record ail interactions captured via the internal network infrastructure 140.
As is known in the art, encryption can be made available in digital systems to secure the data against misuse by third parties not intended to receive the information encapsulated in the encrypted data. For security, communications can be similarly encrypted. Some contact centers choose to encrypt all data being transmitted via the internal network(s), thereby protecting the data against interception. It should be noted, though, that encrypting network data including any interactions can impose an impediment to the recording system 160. Decrypting encrypted data without an encryption key can be difficult. While cracking an encryption key is possible, the difficulty to cracking a key can become prohibitive to decryption in a contact center environment. For example, recorded interactions may grow at a greater rate than the systems ability to crack the encryption key for each interaction. The recording system 160 of this disclosure interacts with the internal network infrastructure 140 to receive an key for encrypted interactions.
An example of an encryption key being provided by the internal network infrastructure is shown with respect to FIG. 2. FIG. 2 generally shows a voice interaction system wherein voice interactions are encrypted within the contact center network and the encrypted interaction data is captured via an IP span between a data switch 210 and a recording system 160. It should be recognized that communications external to the contact center network including the external network such as the PSTN 220 and contact phone 230 may also be encrypted in accordance with this disclosure. Encryption key exchange for these interactions occurs during call setup. A VoIP switch 240 receives the call control protocol (for example: SIP, SCCP, etc.) from the network gateway 250 and determines that the call is to be encrypted. The VoIP switch then distributes encryption key information to the IP phone 260 via a data switch 210 and to the network gateway 250. The VoIP switch 240 also distributes encryption key information to the recording system 160, such that the recording system 160 can decrypt an encrypted voice interaction captured from a data switch 210 in accordance with the present disclosure.
In some examples of this disclosure the encryption key information is distributed to the recorder in an encrypted format so as to protected the encryption key information front interception. Related to the example shown in FIG. 2, the VoIP switch providing the encryption key information encrypts the encryption key information using a public key associated with the recording device 160. The recording system 160 can thereafter decrypt the encryption key information using its private key. It should be understood that the encryption key information can be stored in encrypted format so as to protect both the encryption key information and the encrypted interaction against theft.
In other examples of this disclosure, the encrypted interaction data can be stored in encrypted format such that it is protected against hacking. Such a system could store the encryption key for later decryption of the encrypted interaction data, such as for example, upon a request to retrieve the interaction data for replay to a user. In some examples, the encryption key is stored in volatile memory associated with the recording system 160. In such examples, the encrypted interaction data can be decrypted prior to storing the interaction data to a system data store associated with the recording system 160. In other examples, the encryption key is stored in non-volatile memory until the encrypted interaction data is to be decrypted. The encrypted interaction data can be decrypted upon receiving a retrieval and playback request from a user. Alternatively, the encrypted interaction data can be decrypted during a period of low processor usage.
In an alternative example, the data could be decrypted using the encryption key information received from the VoIP switch 240, and re-encrypted using a different encryption key and/or technique. In some examples, unencrypted interaction data can be encrypted using an encryption engine better suited for long term storage, archival and/or retrieval. It should be recognized that in some embodiments of this disclosure, both the encrypted interaction data and the encryption key information are stored in encrypted format so as to secure the encryption key information and the encrypted interaction data is stored in encrypted format. It should be noted that it is not required by this disclosure that either are encrypted upon storage to disk. However, if the interaction data is unencrypted, the encryption key could be discarded so as to lessen the chances of an intruder cracking the encryption using an old encryption key.
In some examples, the encryption key information comprises an encryption key. In other examples of this disclosure the encryption key information may be a session identification, such that the recording system 160 can request an encryption key associated with the session identification from the VoIP switch 240. It should be understood that in such examples, the VoIP switch 240 could have internal memory enabling it to access a stored encryption key associated with the session identification provided by the recording system 160. In yet further examples the encryption key information could be a key identifier, which could refer to a particular encryption key used by the VoIP switch 240. In this example, the VoIP switch 240 could use an encryption key and associate that key with a key identifier. The VoIP switch 240 could later retrieve the encryption key based upon the key identifier.
FIG. 3 shows another example of a recording system used to record encrypted audio interactions. In this example, the recording system 160 can obtains substantially real-time, direct access to the voice interaction data passing between the contact 310 and the agent via an IP phone 320. It should be understood that such access can occur via SSC or DMS, or any other sort of real-time connection that includes communicating the data streams to the recording system 160 as directed traffic. As a party to the voice interaction, the VoIP switch 330 is configured to send encryption key information for use in decrypting the encrypted interaction data to the recording system 160 during the setup for the voice interaction. Similarly, because the recorder has a recognized connection in the session, the IP Phone may communicate the encryption key to the recorder. The VoIP switch 330 also sends encryption keys to the IP phone 320 and a network gateway 350 for the contact center. The gateway translates the digital VoIP protocol for transmission over the PSTN 360 to the contact 310. It should be understood that in various examples of the present disclosure, the external network could be the Internet or an AIN. A data switch 340 then routes the interaction data to the recording system 160 using a real-time transport protocol (RTP). Alternatively, it should be understood that in various alternative examples interaction data can be communicated using a variety of transport protocols, including, for example, hypertext transfer protocol (HTTP), file transfer protocol (FTP), and internet relay chat (IRC), among many others.
After the call has been setup, the data switch 340 provides the recording system 160 with directed VoIP traffic. Once the recording system 160 receives the encrypted interaction data stream, it can decrypt the encrypted interaction data using the encryption key information received from the VoIP switch 330. In various examples, the encrypted interaction data stream can be decrypted in real-time. In this example, the encryption key information can be stored in volatile or non-volatile memory. Where the encrypted interaction data is decrypted in real time, predefined rules in various embodiments of this disclosure can be applied to the data to determine whether the data should be recorded to a system data store.
The recording system 160 can also be set in some examples up to encrypt any unencrypted data before storing data to the system data store. Interaction data that is re-encrypted can be encrypted using a different key than was used for encrypting the data between the IP phone 320 and the gateway 350. It should also be recognized that the same key that was used to encrypt the data between the IP phone 320 and the gateway 350 could be used for re-encrypting the data. Alternatively, the recording system 160 could use a different encryption algorithm to encrypt the data prior to storing the data in the system data store.
It should also be recognized that in some examples of the present disclosure, the recording system 160 can store the encryption key information in a key data store. The encrypted interaction data stream can then be stored directly to the system data store. The recording system can thereafter decrypt the data during idle times or times of low processor activity. Alternatively, the interaction data can be stored indefinitely in encrypted format. In such situations, the encryption key information would be stored for decrypting the encrypted interaction data upon direction from the recording system 160. The recording system 160 may be directed to decrypt data upon request from a user for replay of the voice interaction session, or upon a request to search from among the interaction data.
It should also be noted that in some examples of this disclosure the encryption key information includes the encryption key itself. In other examples, the encryption key information includes a session identifier. The session identifier can be transmitted to the VoIP switch 330 subsequent to capturing the data in order to receive a copy of the encryption key from the VoIP switch 330. The VoIP switch of this example would include memory operable to store session identifiers and associate them with encryption keys used by the VoIP switch 330. In yet further examples of this disclosure, the encryption key information can include a key identification. The key identification can be transmitted to the VoIP switch 330 in order to retrieve the encryption key. The VoIP switch 330 would therefore have the ability to associate an identifier with a particular key used by the VoIP switch 330.
In the example where single step conferencing (SSC) is used to communicate directed VoIP traffic to the recording system 160, the recording system 160 and agent IP phone 320 a are automatically conferenced in to the voice interaction. Such conferencing typically occurs during call setup. The VoIP switch is configured to send call initiation signals to both the agent IP phone 320 a and to the recording system 160. Upon establishing a conference between the contact phone 310, the recording system 160 and the agent IP phone 320 a, the VoIP switch can handoff the voice interaction to the data switch 340 for communication of interaction data among the various parties to the voice interaction.
It should be understood that in such examples, the data switch sends directed traffic to the agent IP phone 320 a as a party to the voice interaction, and to the recording system as a party to the voice interaction. However, it should also be understood that the recording system typically does not participate in the interaction, but rather receives the voice interaction data and can record the voice interaction data.
The voice interaction can also be encrypted in various examples of single step conferencing. In some example, the contact center can specify encryption of the voice interaction data. For example, some contact centers may encrypt all data being transmitted on their internal network. Alternatively, encryption of the voice interaction data may be requested, for example, by the contact, by the agent, or by various traits associated with the interaction data itself, among many others. Thus, it should be understood that the decision to encrypt may be made based upon many different factors, and that each of these factors is intended to be included within the present disclosure.
Upon making the determination that the voice interaction traffic is to be encrypted, the VoIP switch 330 is programmed to distribute encryption key information to the parties between which traffic is intended to be encrypted. As should be understood, any number of encryption algorithms can be used to encrypt the information, and each such encryption algorithm is intended to be included within the scope of this disclosure. Encryption key information can enable the parties receiving encryption keys or encryption key information to encrypt and decrypt the voice interaction data received as part of the voice interaction. In some examples, the receipt of an encryption key is an indication to the device receiving the encryption key to encrypt the voice interaction data transmitted by the device, and to decrypt the voice interaction data received at the device using the encryption key. Alternatively, the VoIP switch 330 can affirmatively alert the devices that the voice interaction is to be encrypted.
In the example of SSC described above, a recording system 160 that is conferenced in to the voice interaction can receive the encryption key or an identifier associated with the encryption key and decrypt the data in substantial concurrence with the voice interaction and save the voice interaction to storage. Alternatively, the encryption key (or identifier) and the voice interaction data can be stored to disk, and the encryption key information can be used to decrypt the encrypted voice interaction anytime subsequent to the voice interaction.
It should also be understood that in various examples, the recording system 160 can be programmed selectively record voice interaction data. Such selective recording could enable the recording system to more efficiently utilize storage space as well as bandwidth. As an example of selective recording in accordance with this disclosure, the recording system 160 could be programmed to record the encrypted information on the basis of a schedule. In such an example, the recorder may be programmed to record encrypted voice interactions at certain times of the day, or at peak periods, or on a periodic basis.
Alternatively, the recording system could selectively record data based upon a set of rules. In some examples, the rules may call for recording data where specific events are detected, such as, for example, anger in the voice interaction, specific words being used, or periods of high call volume, among many others. Other examples of rules can include determining whether an encrypted call is to be recorded based upon computer-telephony integration (CTI) information or events, such as identification of the calling party, identification of the agent, a call being put on hold, a call being transferred, a call being conferenced, among many others, each of which is intended to be included within the scope of this disclosure.
In yet further examples, recording of a voice interaction may be triggered by an agent's request to record the voice interaction. In such an example, the agent could send a request to the recording system 160 using a workstation interface to the recording system via a network. However, it should be understood that there a many systems which could be used to communicate an agent's request to record the voice interaction to the recording system 160, and that each such system is intended to be included within the scope of this disclosure.
In various examples of the present disclosure, the VoIP switch 330 operates functionally as a private branch exchange. It is observed that the recording system 160, in some instances, such as where the recording system 160 is conferenced, that the recording system 160 may be late connecting to the voice interaction. In such instances the VoIP switch 330, a private branch exchange, may be programmed to delay connecting to the agent IP phone 320 a until the recording system 160 is connected to the voice interaction. As such, the recording system 160 is operable to monitor the entire voice interaction without being excluded from a portion of the voice interaction based upon being belatedly connected to the voice interaction. In further instances, a delay could also be used to provide the recording system 160 with a period of time in which a selective recording decision may be made. However, it should be recognized that the recording system 160 could include a buffer, thereby enabling the recording system 160 to temporarily store a discrete amount of data. A recording system 160 with a buffer could make the determination without delaying the voice interaction connection.
FIG. 4 shows a contact center environment for recording encrypted voice interactions using a soft-phone bank 410 co-located with a recording system 160. The contact 420 can contact the contact center via an external network such as a PSTN 430. It should be understood that in alternative examples of this disclosure the external network could be the Interact, an AIN or any other network suitable for transmitting communications between two parties. The contact center can then translate the circuit switched voice interaction received from the PSTN 430 into a packet switch VoIP format using a gateway 440. The VoIP control protocol switching is handled via a VoIP switch 450. The VoIP switch then hands the voice interaction to the data switch 460, which routes the call to the appropriate agent via one or more IP phones 470 a, 470 b. When the interaction is being encrypted, the VoIP switch 450 is configured to transmit the encryption keys to each of the gateway 440 and the IP phone 470. The VoIP switch 450 in accordance with the present disclosure is also configured to transmit encryption key information to the recording system 160 via soft-phone bank 410.
It should be understood that, where appropriate, the recording system 160 of FIG. 4 can include any of the functionality outlined above with respect to any of the other embodiments of this disclosure as described herein.
FIG. 5 depicts an architecture for recording encrypted voice interactions whereby one or more soft-phones interfaces 510 a, 510 b are connected to the recording system 520 via a soft-phone bank 530. The soft-phone bank 530 is operable to provide an interface through which the calls are routed. Because the soft-phone bank 530 is associated with a recording system, the recording system has access to the data that is traveling to and/or from the soft-phones interfaces 510 a, 510 b. Thus, the soft-phone bank receives the encryption key from the VoIP switch 540. It should be understood that the softphone bank, for example, could also be invited to record the call by the switch, the recorder/soft-phone bank could receive the information as part of the computer telephony integration (CTI) setup of the call, or the recorder/soft-phone bank could operate to set up the call, among many others. Once the VoIP call has been set up, the soft-phone bank 530 receives the RTP stream from a data switch 550. The data switch handles the RTP stream from a gateway 560, which is operable to translate circuit switch voice interaction data from a contact 570 via an external network, such as for example, the PSTN 580. It should be understood, as noted above, that the external network could be any type of network configured to transport digital or analog, circuit-switch or packet-switched communications.
It should be understood that the recording system 160 of FIG. 5 can include any of the functionality outlined above with respect to any of the other embodiments of this disclosure as described herein.
FIG. 6 depicts a recording system 160 configured to record voice interactions between a contact 610 and a contact center agent via IP phone 620 using a duplicate media stream. In this example, the contact 610 calls the contact center via a PSTN 630. It should be understood, however, that the network connecting the contact 610 to the contact center could be any sort of voice or data network operable to carry voice or data signals. In the example where the call is received via the PSTN 630, a gateway 640 receives the call and translates the call such that it can be communicated on the contact center network. A VoIP switch then operates to set up the call with the agent via IP phone 620. The VoIP switch 650 then transfers the call to data switch 660 for handling the data packets traveling between the contact phone 610 and the IP phone 620.
Once the call has been routed to the agent IP phone 620, the agent IP phone 620 starts interacting with the contact via an exchange of media streams with the contact. The VoIP switch 650 first makes a recording call to a bridge on the agent IP phone 620 to request the agent's voice stream. The VoIP switch 660 also makes a recording call to a bridge of the agent's IP phone to request the contact's voice stream. After the connection has been established for each of the agent's voice and contact's voice, the voice streams can be redirected to the recording system 160.
It should be understood that where the interaction is encrypted, the IP phone could supply either decrypted interaction streams to the recorder, or encrypted interaction streams to the recorder. Where the decrypted interaction streams are provided to the recorder, the recorder can stare the data directly to disk. Alternatively, the recorder can use an encryption engine to encrypt the data prior to recording the interaction data to disk.
In the example, where the agent IP phone 620 provides encrypted streams to the recorder 160, the VoIP switch 650 can provide the encryption key to the recorder during setup of the recording call for the duplicate media stream between the agent IP phone 620 and the recorder 160. The recorder is thereby enabled to decrypt the data substantially in real-time or anytime thereafter. Moreover, the recorder can be configured to use an encryption engine to encrypt the interaction data substantially in real-time to receiving the data, or anytime thereafter. Furthermore, any of the features described herein with respect to recording systems can be applied with respect to the recording system 160 of FIG. 6.
FIG. 7 shows a recording system 160 configured to record encrypted communications passing between a contact center workstation 710 or server 720 and a contact 730 via an external network 740. The external network 740 can be connected to the internal contact center network via a gateway 750, which is used to translate external protocol to internal protocol for incoming traffic, and internal protocol to external protocol for outgoing traffic. However, it should be understood that a gateway is not necessary where the internal and external networks are operating using the same protocol.
The interaction is controlled via switching 760. Switching 760 can provide control protocol for setup and teardown of the communication path. Switching 760 can also provide for key exchange between the contact 730 and the workstation 710 or server 720 in case of an encrypted interaction session. The switching 760 in the event of encrypted interactions can also provide encryption key information to the recording system 160. As described above the encryption key information can include the encryption key itself, or can include another mechanism through which the encryption key can be later derived. Alternatively, it should be noted that the switching 760 in some examples may contain a decryption engine. The decryption engine can enable the switching 760 to perform decryption of the interaction when the decryption engine is provided with the encrypted interaction stream by the recording system 160. As such, the encryption key remains secret, and the recording system is able to store the interaction data. Moreover, if security of the interaction is a concern, the switching can re-encrypt the decrypted interaction data using a public key received from the recording system 160. The re-encrypted interaction data can then be securely transmitted to the recording system 160, where it can be decrypted using a private key known only to the recording system 160.
An example operational scenario 800 depicting a process for a recording system of the present disclosure is depicted in FIG. 8. The recording process begins at step 805, whereby the operational scenario determines that a interaction has been initiated. Upon initiation of the interaction, the operational scenario 800 determines whether the interaction is an encrypted interaction in step 810. If the interaction is not encrypted, the operational scenario 800 proceeds to a storage process as noted by block 815.
If the interaction is determined to have been encrypted, the operational scenario 800 continues to step 820, wherein the encryption key information is obtained. After obtaining the encryption key information, the operational scenario 800 determines whether real-time decryption is to be performed on the encrypted interaction data. This determination can be made, for example, among many others: by default, according to system setup, based on available system resources, or any reason that could affect system performance. As should be understood, the encrypted interaction data is being captured in parallel with operational scenario 800. Where the encrypted interaction data is supposed to be decrypted in real-time, the operational scenario 800 uses the obtained encryption key information to decrypt the encrypted interaction data, as shown in step 830. The operational scenario 800 then proceeds to a storage process as noted by block 815.
Returning to decision block 825, if it is determined that the data is not to be decrypted in real-time, the operational scenario 800 stores the encrypted interaction data to disk in the encrypted format in which the interaction data was received, as depicted by step 835. Further, the operational scenario 800 could maintain the encryption key information in accordance with step 840. The encrypted key information could be stored in encrypted format or unencrypted format, in accordance with this disclosure. At step 845, the operational scenario determines whether the interaction should be decrypted on disk after the interaction is complete. In such circumstances, the operational scenario may wait and decrypt the encrypted interaction when the system resources are at low usage, thereby enabling a contact center to achieve similar results with lower system requirements. If the data is not to be decrypted post-interaction, the system maintains the interaction in encrypted format indefinitely, as shown in step 850.
If the data is to be decrypted post-interaction, the operational scenario 800 decrypts the encrypted interaction data and stores the decrypted interaction to a system data store after the interaction is complete, as shown by step 855. The operational scenario 800 then proceeds to a storage process as noted by block 815.
An example of a storage process as implicated by step 815 of FIG. 8 is shown in FIG. 9. The storage process of FIG. 9 begins at step 910, whereby operational scenario 900 determines whether the recording system should encrypt the interaction data in real-time prior to storing foe unencrypted interaction data to a system data store. If the data is to be encrypted prior to storage to disk, the operational scenario 900 proceeds to step 920, whereby the unencrypted interaction data is encrypted prior to storage to a system data store. The operational scenario 900 then stores the encrypted interaction data to the system data store as shown by step 930. The operational scenario 900 then terminates at block 940.
If the operational scenario determines that the unencrypted interaction data is not to be encrypted prior to storage to a system data store, the operational scenario proceed to step 950, where the unencrypted interaction data is stored to a system data store. The data can subsequently be encrypted, as shown by step 960. The operational scenario then terminates at block 940.
A number of embodiments of this disclosure have been described. Nevertheless, it will be understood that various modifications may be made without departing from the scope of the disclosure. For example, some systems may include the ability to discriminate between encrypted and unencrypted data, others may include keeping the interaction data encrypted for security, while yet others may include abstracting upon the encryption key and/or cooperating with a switch to decrypt the encrypted interaction. Accordingly, many embodiments are within the scope of the following claims.
selective recording logic coupled to the switch interface and the recording module, and configured to determine whether to record the interaction, the selective recording logic being further configured to enable or disable the recording logic based upon the determination.
2. The system of claim 1, wherein the system is conferenced to the call as a silent party to the interaction.
3. The system of claim 1, wherein the selective recording logic is configured to enable the recording module to record encrypted interactions that occur during a scheduled recording time.
4. The system of claim 3, wherein the scheduled recording time occurs during a period of high call volume.
5. The system of claim 1, wherein the selective recording logic is configured to enable the recording module to record encrypted interactions based upon the application of one or more predefined rules.
6. The system of claim 5, wherein the rules comprise recording an interaction based upon the occurrence of a CTI event during the interaction.
7. The system of claim 5, wherein the rules comprise recording an interaction based upon the occurrence of a speech event during the interaction.
8. The system of claim 1, wherein the recording module is configured to buffer an interaction until completion of the interaction, thereafter discarding the buffer if the selective recording logic has not enabled the recording module to record the interaction.
9. The system of claim 1, wherein the selective recording logic is configured to enable the recording module to record incoming and outgoing encrypted data streams based upon a storage request received from an agent.
10. The system of claim 9, wherein the agent is one or more of a data server, an application server, or a human contact.
11. The system of claim 1, further comprising an encryption key memory configured to receive and store an encryption key information received associated with the interaction setup signal, the encryption key information enabling a decryption engine to decrypt the incoming and outgoing encrypted data streams.
12. The system of claim 1, wherein the incoming and outgoing encrypted data streams are linked using associated CTI information prior to recording.
13. The system of claim 1, wherein recorded encrypted interactions comprise associated CTI information, and the recorded encrypted interactions can be searched based upon specified CTI search parameters.
14. The system of claim 1, further comprising means for delaying a connection to the agent until after a connection to the recording module has been completed.
recording the incoming and outgoing encrypted interaction data based upon the determination.
16. The method of claim 15, further comprising linking the recorded incoming and outgoing encrypted interaction data based upon CTI information associated with the data.
18. The method of claim 15, wherein the determination of whether to record an interaction is based upon recording encrypted interactions that occur during a scheduled recording time.
19. The method of claim 18, wherein the scheduled recording time occurs during a period of high call volume.
20. The method of claim 15, wherein the determination of whether to record an interaction is based upon the application of one or more predefined rules.
21. The method of claim 20, wherein the rules comprise recording an encrypted interaction based upon the occurrence of one or more CTI events during the interaction.
22. The method of claim 20, wherein the rules comprise recording an interaction based upon the occurrence of a speech event during the interaction.
23. The method of claim 15, further comprising the step of buffering the encrypted interaction until the encrypted interaction is complete, thereby enabling the recording of a complete encrypted interaction in the event that the determination to record the encrypted interaction is not made until after the encrypted interaction has begun.
24. The method of claim 15, wherein the determination of whether to record an interaction is based upon a storage request received from an agent.
25. The method of claim 24, wherein the agent is one or more of a data server, an application server, or a human contact.
wherein the encryption key information enables a decryption engine to decrypt the incoming and outgoing encrypted data streams.
replaying the decrypted interaction to a user.


Emmett is the only incorporated municipality in Gem County. There was a Boise Cascade sawmill and manufacturing facility here until it was closed in 2001. Since then, Emmett has developed into a bedroom community for Boise as the big city is only a 30-minute drive away.
The first structure in the Emmett area was a stage stop at the junction of an overland stage route and a pack train trail heading into the mining country. In 1863, Jonathan Smith and Nathaniel Martin built a ferry to cross the Payette River. A settlement grew up there named Martinsville. The ferry handled local trade and heavy mining traffic from the Basin Trail. In 1864, Doc Burdge settled with his family and built the first gristmill and store.
6 miles from Martinsville was the Payette River Ranch. Some folks called it the Government Ranch because the government stockpiled food and other materials there. In 1870, the Martinsville Post Office was moved to the Payette River Ranch and was renamed Emmett, after the son of Tom Cahalan. Cahalan had the name recorded in Washington, DC, and when the Post Office was moved back to Martinsville in 1871, the name moved with it.
Upper photo of Emmett, Idaho courtesy of Wikipdia userid Offgreat.
Photo of Black Canyon Dam courtesy of the Bureau of Reclamation.
Lower photo of Emmett in 1941 courtesy of Russell Lee, Library of Congress.


The perfect combination of high-tech museums and hands-on experiences, this 424-acre campus features four world-class museums, four antebellum homes, costumed living history, original Civil War battlefield fortifications, and much more! Our outstanding facilities and engaging programs appeal to casual visitors, serious students of Civil War-era history, groups and families alike.
For Booking Information: Please email the Marketing and Membership Specialist or call (804) 861-2408 or toll free at 1-877-PAMPLIN.
Click Here to Download an informational pdf sheet of our Group Tour Operator Information.
Park visits range from two to six hours depending on the itinerary and interests of your group. While here, your group can visit four antebellum homes and tour a National Historic Landmark battlefield. Our four fascinating museums explore the lives of common Civil War soldiers, life in the antebellum South, slavery, and the decisive Breakthrough Battle of the Petersburg Campaign in 1865. The Park's showcase, the award-winning exhibit "Duty Called Me Here," combines recreated historical environments with an outstanding collection of artifacts. It also features a dramatic, interactive audio-tour with MP3 players that put your customers in control of their journey.
Skilled in addressing the needs of groups, the Park's educators bring history to life with interactive, participatory tours for all ages. Our staff is committed to providing you with best-in-class service.
Add a senior-friendly program to your group's Park experience! With minimal walking and topics that range from plantation life to battlefields, these engaging tours cater to the needs and interests of seniors. Available upon request with advance notice.
Pamplin Historical Park is a destination of choice for teachers and educational tour operators throughout the country. Park educators deliver student programs that use fun, hands-on learning techniques to meet state and national standards of learning.
Live the life of a Civil War soldier!
The Civil War Adventure Camp is America's newest Civil War history immersion experience! Participants dress in Union or Confederate uniforms, practice soldier skills, and eat Civil War-era meals. This camp is perfect for groups of all ages. Both daytime and overnight adventures available.
Please Click Here for additional information about this exciting experience, or email the Marketing and Membership Specialist to receive information especially for tour operators.
Our banquet room offers a private dining experience for up to 100 people.
Add some elegance to your evening with an exclusive, after-hours tour of our state-of-the-art museum galleries. For an even more memorable experience, your group can enjoy a Civil War-themed dinner program. Our costumed entertainers will captivate and delight your guests!
Please Click Here to download a pdf of of evening entertainment programs available at Pamplin Historical Park.
Ample free parking for motor coaches is available in two locations.
The majority of the Park facilities, except for portions of the Breakthrough Trail and the upstairs of the Tudor Hall Plantation house, are wheelchair accessible.


Jill has over nine years of experience working with Alaskan communities and villages on environmental and energy projects. This includes working at the village and regional level for the Association of Village Council Presidents with the EPA Indian General Assistance Program (IGAP) and coordinating the National Environmental Policy Act (NEPA) on native allotments. Jill also worked for the Alaska Center for Energy & Power coordinating regional energy plans, as well as with the Wind for Schools program providing technical assistance and educational opportunities to promote wind energy at schools and in communities throughout Alaska. Jill served as adjunct faculty at in the Department of Appropriate Technology at Appalachian State University in North Carolina, teaching college-level courses on energy, appropriate technology, and sustainable living. Jill comes to Remote Solutions with the professional background, education and passion for working on projects that will create healthier and more sustainable communities and environments.
Nina Schwinghammer is a business consultant and a lifelong Alaskan. Her background includes managing sled dog tour operations, working as a business consultant for a GIS firm, and developing a program for sustainable food at the University of Alaska, Fairbanks. She also received her Bachelors of Science at UAF where she studied the impacts of climate in the arctic. She enjoys working with small businesses to find resources and creating effective work solutions. Nina is passionate about all of Alaska's diverse issues and people and loves being able to work in such a great state.
Erin McLarnon, owner–manager of Alaska Business Concepts, LLC will provide project support to Remote Solutions as needed. Erin, a 21-year Alaskan resident, has a varied background and has worked in many different parts of the state. She is a driven, detail oriented business development and management professional with a versatile and effective skill set who uses creativity, logic and experience to develop innovative solutions and solve problems; bringing over 19 years' experience as a manager, leader, relationship builder, trainer and mentor to key areas like communications, marketing, business development, finance and planning, adding value and profitability for entrepreneurs, corporations and nonprofit organizations alike.


text:
Rommani (; ) és un municipi de la província de Khémisset, a la regió de Rabat-Salé-Kenitra, al Marroc. Segons el cens de 2014 tenia una població total de 12.297 persones.

Demografia

Referències

Municipis del Marroc

redpajama_set_name: RedPajamaWikipedia


Dr. poojitha is very genuine and friendly.I visted Reva clinic for Hair fall and pigmentation problem. she explained issues thoroughly and suggested the best solution for the problem. I appreciate her friendliness and patience,it was more than enough for my queries.
Ram Prasad sir is very experienced and you can you understand that once you start talking to him. He listened to my problems patiently and explained the health issue behind it, made sure I understand the treatment he is going to follow and then prescribed medication. I am happy with my appointment today and hopefully I will recover from my eczema with the medication he prescribed.


Family Reentry J-Connect Youth Mentoring is a long-standing and unique mentoring program which has been serving youth involved or at risk for involvement with the Juvenile Justice system. Our mission is to enhance the resiliency of children through caring relationships and supportive interactions. One-to-one mentoring is provided on a community base model. Consistent mentor visits provide a positive adult-teen relationship which helps to foster positive development in vulnerable and at-risk youth.
Seeking adult volunteer mentors in the Greater Bridgeport, Norwalk & Stamford areas who can commit to giving 1.5 to 2 hours per week as a community based mentor.
Ongoing program support for mentors and opportunities for group activities are provided.


Just a few extra dollars a month can help a neighbor in need. Appalachian Power's Neighbor to Neighbor program is administered by Dollar Energy to help pay electric bills for low income customers. In the last year, more than $389,000 was provided to almost 2,000 customers in West Virginia, Virginia and Tennessee. Appalachian Power gives hundreds of thousands of dollars every year to help customers through the Neighbor to Neighbor program, but your help is needed, too.
Customers who wish to send a check should make their checks payable to "Appalachian Power Neighbor to Neighbor Program" and send them to Appalachian Power at the address below. If you already pay your bill by mail, you can write one check and add the contribution amount to your check. Contributions are tax deductible and those making donations will receive a receipt.
The eligibility of recipients is determined and funds are distributed by the Dollar Energy Fund. To find out what agency to contact in your area, contact the Customer Operations Center in West Virginia at 1-800-982-4237 or the Dollar Energy Fund. All funds contributed to the program go directly to help those in need, with administrative costs borne by Appalachian Power.


This is a placeholder page for Velma Holt, which means this person is not currently on this site. We do suggest using the tools below to find Velma Holt.
You are visiting the placeholder page for Velma Holt. This page is here because someone used our placeholder utility to look for Velma Holt. We created this page automatically in hopes Velma Holt would find it. If you are not Velma Holt, but are an alumni of Keota High School, register on this site for free now.


text:
WSU Cougar Head Logo Washington State University WSU
HRPP/IRB HOME
FORMS AND GUIDANCE SHEETS
CITI TRAINING
PREPARING & APPLYING
INFORMATION FOR IRB MEMBERS
IRB FULL BOARD SCHEDULE
IRB ROSTER
IRB MEMBER RESPONSIBILITIES
INFORMATION FOR RESEARCH PARTICIPANTS
Archived Notices and Updates
HRPP Manual
Other WSU Policies & Resources
Regulations and Ethics
Research Terminology
Data Security Guidance
Office of Research Assurances (ORA)
HRPP/IRB Washington State University
Definitions of terms related to human subjects research
Subjects' identities are unknown to the investigator, not requested, and not given. If the only time the investigator asks for a name is for a signature on a consent form, the investigator should use implied consent, to preserve anonymity.
Agreement by subjects not competent to give legally valid informed consent (e.g., children or cognitively impaired people) to participate in a study.
A formal written, binding commitment that is submitted to a federal agency, in which an institution promises to comply with applicable regulations governing research with human subjects and stipulates the procedures through which compliance will be achieved.
A valued or desired outcome to the study that will be an advantage to the subjects participating. Compensation is not considered a benefit.
Studies that are designed to evaluate the safety, effectiveness, or usefulness of an intervention include research on therapies (e.g., drugs, diet, exercise, surgical interventions, or medical devices), diagnostic procedures (e.g., CAT scans or prenatal diagnosis through amniocentesis, chorionic villi testing, and fetoscopy), and preventive measures (e.g., vaccines, diet, or fluoridated toothpaste). It can also include normal human functioning and development, compare the functioning of a particular physiological system at different stages of development (e.g., infancy, childhood, adolescence, adulthood, or old age), or define normal childhood development. It includes records research used to develop and refine hypotheses. Research on specific disease (e.g., research on the biochemical changes associated with AIDS or schizophrenia, or the neurological changes associated with senile dementia of the Alzheimer type) and the human genome and genetic markers fall under biomedical research.
Biomedical research is focused on:
specific diseases and health conditions (mental or physical), including: detection, cause, treatment, prevention, and rehabilitation
evaluation and testing of the safety, effectiveness, or usefulness of an intervention, treatment, or therapy
normal and abnormal physiology, human functioning, and development
cognitive, emotional, and behavioral responses to real or potential health problems
the human genome and genetic markers
the incidence and prevalence of illness and injury among populations, and strategies for prevention and health promotion
A certificate of confidentiality helps researchers protect the privacy of human research participants enrolled in biomedical, behavioral, clinical and other forms of sensitive research. Certificates protect against compulsory legal demands, such as court orders and subpoenas, for identifying information or identifying characteristics of a research participant. Any research project that collects personally identifiable, sensitive information and that has been approved by an IRB is eligible for a certificate. Federal funding is not a prerequisite for certificate.
Official notification by the institution to the supporting department or agency, in accordance with the requirements of this policy, that a research project or activity involving human subjects has been reviewed and approved by an IRB in accordance with an approved assurance.
Subjects' names are known to the investigator and are usually coded to a master list and/or kept separately from the data and results. This is usually used, for example, when the investigator must match test results with surveys or if there will be a follow-up survey. The investigator must have a need to know subjects' names.
CONTINUING REVIEW
Approved research will undergo review until the completion or termination of the research, including scheduled continual reviews of research that will occur at least annually.
A crime is a wrongdoing which has been classified by the state or federal legislative body as a felony or misdemeanor.
Refers to information that is collected for analysis or used to reason or make a decision.
The protocol is designed to withhold complete information when consent is obtained.
DIRECTLY OR INDIRECTLY IDENTIFIABLE
Identities of individual subjects are kept by the investigator. If subjects' identities are inseparable from data, then data is directly identifiable. If subjects' identities are kept separate from data, with information connecting them maintained by codes and a master list, then data is indirectly identifiable. In either case, the investigator must assure that confidentiality will be maintained, and must explain how subjects' identities will be protected.
Direct identifiers: Direct identifiers in research data or records include names; postal address information ( other than town or city, state and zip code); telephone numbers, fax numbers, e-mail addresses; social security numbers; medical record numbers; health plan beneficiary numbers; account numbers; certificate /license numbers; vehicle identifiers and serial numbers, including license plant numbers; device identifiers and serial numbers; web universal resource locators ( URLs); internet protocol (IP) address numbers; biometric identifiers, including finger and voice prints; and full face photographic images and any comparable images.
Identifiable data or records: contains information that reveals or can likely associate with the identity of the person or persons to whom the data or records pertain. Research data or records with direct identifiers removed, but which retain indirect identifiers, are still considered identifiable.
Indirect identifiers: Indirect identifiers in research data or records include all geographic identifiers smaller than a state , including street address, city, county, precinct, ZIP code, and their equivalent postal codes, except for the initial three digits of a ZIP code; all elements of dates (except year) for dates directly related to an individual, including birth date, admission date, discharge date, date of death; and all ages over 89 and all elements of dates (including year) indicative of such age, except that such age and elements may be aggregated into a single category of age 90 or older.
EDUCATIONAL SETTING
Research conducted in established or commonly accepted educational settings, involving normal educational practices, such as (i) research on regular and special education instructional strategies, or (ii) research on the effectiveness of or the comparison among instructional techniques, curricula, or classroom management method.
The Common Rule, codified in 45 CFR 46.104, specifies that research activities may be classified as exempt in the policy if human subjects involvement is limited to one of the listed scenarios, including studies involving the collection or study of existing data when those data either are publicly available or are not personally identifiable. Exempt determination applications are evaluated by IRB staff and will take approximately 10 working days for certification once they arrive at ORA.
GENERALIZABLE KNOWLEDGE
Knowledge that could be applied to populations outside of the population served by the covered entity. This definition can vary.
Examples of activities that typically are not generalizable include:
oral histories that are designed solely to create a record of specific historical events
service or course evaluations, unless they can be generalized to other individuals, services, or concepts where it is not the intention to share the results beyond WSU or any agency supporting the research
classroom exercises solely to fulfill course requirements or to train students in the use of particular methods or devices
quality assurance activities designed to continuously improve the quality or performance of a department or program where it is not the intention to share the results beyond the WSU community
Health Insurance Portability and Accountability Act (HIPAA) of 1996 that protects certain health information. The Privacy Rule was issued to protect the privacy of health information that identifies individuals who are living or deceased.
HUMAN SUBJECT
A human subject is a living individual about whom an investigator (whether professional or student) is conducting research:
Obtains information or biospecimens through intervention or interaction with the individual, and uses, studies, or analyzes the information or biospecimens; or
Obtains, uses, studies, analyzes, or generates identifiable private information or identifiable biospecimens
HUMAN RESEARCH PROTECTION PROGRAM (HRPP)
The program that oversees the IRB and all compliance concerns regarding Human Subjects Research for WSU. This is a subsidiary of WSU's Office of Research Assurances (ORA).
The knowing, legally effective consent of any individual or the individual's legally authorized representative; such consent can be obtained only under circumstances that provide the prospective subject or representative sufficient opportunity to consider whether or not to participate and that minimize the possibility of coercion or undue influence.
INTERPRETER/ TRANSLATER
An agent of the researcher(s) who assists in the facilitation of communication between the researcher(s) and participants who are not fluent in the language of the researcher(s).
A committee formed to facilitate the protection of human subjects in research.
INTENTIONALLY IDENTIFIED
Subjects' names are identified in connection with the data when the research results are presented to the public. This procedure is common for journalistic-type interview studies, where subjects are public figures or in oral histories. In these cases, the investigator should seek explicit consent from the subjects for the use of their names in connection with their data.
Includes communication or interpersonal contact between investigator and subject.
Includes both physical procedures by which data is gathered (for example, venipuncture) and manipulations of the subject or the subject's environment that are performed for research purposes.
The determination by the IRB that the research has been reviewed and may be conducted within the constraints set forth by the IRB and other Institutional and federal requirements.
Includes the program director/principal investigator (PD/PI) and co-PD/PI, and any other individuals who contribute to the scientific development or execution of a project in a substantive, measurable way, whether or not they receive compensation. All personnel listed in the Exempt & Non-Exempt application (section 2.6-7) will be considered by the HRPP as key personnel.
MINIMAL RISK
A risk is minimal where the probability and magnitude of harm or discomfort anticipated in the proposed study is not greater, in and of themselves, than those ordinarily encountered in daily life or during the performance of routine physical or psychological examinations or tests. The definition of minimal risk for research involving prisoners differ somewhat from that given for non-institutionalized adults.
NATIVE AMERICAN TRIBES WITH WHOM WSU HAS AGREEMENT
Coeur d'Alene Tribe, Colville Confederated Tribes, Confederated Tribes of the Umatilla Indian Reservation, Confederated Tribes of the Warm Springs Reservation of Oregon, Confederated Salish and Kootenai Tribes, Cowlitz Indian Tribe, Kootenai Tribe of Indians, Nez Perce Tribal Executive Committee, and Yakama Indian Nation.
Newborn (viable or non-viable).
The Common Rule, codified in 45 CFR 46.110, specifies that research activities may be eligible for expedited review if the protocol involves only minimal risk or a previously reviewed protocol is receiving modifications that are only minor. Non-exempt review is carried out by two IRB members. Such expedited reviews have the force of full reviews, except that if the protocol is found not acceptable, then it must receive review by the full committee; the chair or designee alone cannot reject a proposal. Expedited reviews are reviewed as the packets are received and will take approximately 12 working days for review once they have arrived at ORA. Full-board applications are reviewed at the next scheduled Biomedical or Social/Behavioral IRB meeting.
Tape-recorded or digitally recorded historical information obtained in interviews concerning personal experiences and recollections. Often, the intention is that these recordings become available to the public at a specified future time in order to convey historical insight. The devices must be WSU-owned and not connected to the internet.
PERSONALLY IDENTIFIABLE HEALTH INFORMATION
Health or medical data or information that can be linked manifestly or inferentially to an individual.
A group of people in society meeting certain criteria to be eligible as subjects in a project's protocol.
The individual with primary responsibility for the design and conduct of a research study.
A prisoner is defined by federal regulations as any individual involuntarily confined or detained in a penal institution and/or individuals detained in other facilities by virtue of statutes or commitment procedures which provide alternatives to incarceration.
Control over the extent, timing, and circumstances of sharing oneself (physically, behaviorally, or intellectually) with others.
PRIVATE INFORMATION
Information about behavior that occurs in a context in which an individual can reasonably expect that no observation or recording is taking place, and information which has been provided for specific purposes by an individual and which the individual can reasonably expect will not be made public (for example, a medical record). Private information must be individually identifiable (i.e., the identity of the subject is or may readily be ascertained by the investigator or associated with the information) in order for obtaining the information to constitute research involving human subjects.
PROTECTED HEALTH INFORMATION
Individually identifiable health information recorded in any form or medium that is created or received by a health care provider, health plan, public health authority, employer, life insurer, school or university, or health care clearinghouse and relates to the past, present, or future physical or mental health or condition of an individual, the provision of health care to an individual, or the past, present, or future payment for the provision of health care to an individual.
The formal design or plan of a study's activity; specifically, the plan submitted to an IRB for review and to an agency for support. The protocol includes a description of the design or methodology to be employed, the eligibility requirements for prospective subjects and controls, the treatment regimen(s), and the proposed methods of analysis that will be performed on the collected data.
PUBLICLY AVAILABLE DATA
Public sources of data, such as census data.
Systematic investigation, including research development, testing and evaluation, designed to develop or contribute to generalizable knowledge. Activities that meet this definition constitute research for purposes of the WSU IRB, whether or not they are conducted or supported under a program which is considered research for other purposes. For example, some demonstration and service programs may include research activities.
Research includes all theses, dissertations, publications, and/or presentations.
The term "research' designates an activity designed to test a hypothesis, permit conclusions to be drawn, and thereby to develop or contribute to generalizable knowledge (expressed, for example, in theories, principles, and statements of relationships).
Research generally does not include operational activities such as practice activities in medicine, psychology, social work, and public health (e.g., routine outbreak investigations and disease monitoring) and studies for internal management purposes such as program evaluation, quality assurance, quality improvement, fiscal or program audits, marketing studies, or contracted-for services. It generally does not include journalism or political polls. However, some of these activities may include or constitute research in circumstances where there is a clear intent to contribute to generalizable knowledge.
The probability of harm or injury (physical, psychological, social or economic) occurring as a result of participation in a study. Both the probability and magnitude of possible harm may vary from minimal to significant.
SIGNIFICANT RISK
A study's design that presents a potential for serious risk to the health, safety or welfare of the subjects.
The use of substances when said use is causing detriment to the individual's physical health or causes the user legal, social, financial or other problems, up to, and including, endangering their lives or the lives of others. Substance abuse is not specific to illegal substances. Substance abuse also includes the abuse of legal substances which are legitimately purchased or prescribed.
Step-by-step, methodical procedure presented or formulated as a coherent body of ideas or principles.
Free of coercion, duress, or undue inducement. Used in the research context to refer to a subject's decision to participate (and/or to continue to participate) in a research activity.

redpajama_set_name: RedPajamaCommonCrawl


A fantastic opportunity has arisen for a HSE Manager to join on of the UK's leading multi disciplinary consultancies. My client's specialities include Asbestos Management, Health & Safety, Occupational Hygiene, Laboratory & Analytical Services and Site Investigation. They are recognised as a market leader, employing almost 1500 people across the world.
The role of HSE Manager will see you join my clients Ground Investigation team, heading up all HSE issues at sites across the UK. In addition to site audits and accident investigations, you will work closely with the Operations Director to ensure HSE is seen as a priority across the Grounds Investigation division. This is a home based role that will see you assigned to your local office, but be based on the road, travelling to sites across the UK.
A basic salary of between £40-45k is on offer for the HSE Manager role, along with a company car or car allowance and an excellent benefits package.


Established in the year 2010, Sri Vishnu Industries, is known to be one of the leading manufacturers and suppliers of this impeccable range of Medical Disposable Item. The range comprises the finest Face Mask, Bouffant Head Cap and Shoe Cover, which have a high preference in the market. Making of this range is commenced following the standards of the industry and utilizing the finest raw materials and modern machines.


text:
Sandusky Central Catholic School » News » Archived News » Panthers Get New Bus
Sandusky Central Catholic School received a new school bus on Monday, March 23. The bus was a generous gift from Mr. Dan Shepherd and other donors who were inspired by his lead gift of $60,000. The new bus seats up to 71 students and will be put into service immediately transporting elementary and high school kids to sporting events, field trips and parish events.
Mr. Shepherd is a 1963 graduate of St. Mary Central Catholic High School and worked part-time as a bus driver for the Panthers for many years. He continues to support his alma mater and was happy to see the new bus filled with Panthers.


As you can see, I added non-English forums where you can discuss in your native language.
If your language is missing and you would like it to be added, contact me.
*- English doesn't have word for this but I'll try to explain it. If your language differentiate speaking to a person you know (friends) from speaking to a person you don't know (boss), use the first case. For example German: If you speak to your friend and want to ask him/her "Do you speak English?", you say "Sprichst du Deutsch?" but when speaking to your boss, you say "Sprechen Sie Deutsch?". I hope you understand.
*- For spanish users: Vamos, que hay que escribirlo de usted.
Re: Forum for your language!
solo se admite catalán, el vasco no, por problemas ajenos a mi, y los demás, lo siento mucho, pero en este foro hay muy muy pocos gallegos, valencianos, asturianos, andaluces... Pd: el cantabro no es un idioma, es una chorrada. Lo dice un cantabro.


text:
// Type definitions for escape-html 1.0
// Project: https://github.com/component/escape-html
// Definitions by: Elisée MAURER <https://github.com/elisee>
//                 Piotr Błażejewicz <https://github.com/peterblazejewicz>
// Definitions: https://github.com/DefinitelyTyped/DefinitelyTyped

/**
 * Escape string for use in HTML
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/**
 * Escape special characters in the given string of text, such that it can be interpolated in HTML content.
 * This function will escape the following characters: `"`, `'`, `&`, `<`, and `>`.
 *
 * *Note* that the escaped value is only suitable for being interpolated into HTML as the text content of
 * elements in which the tag does not have different escaping mechanisms (it cannot be placed inside
 * `<style>` or `<script>`, for example, as those content bodies are not HTML, but CSS and JavaScript,
 * respectively; these are known as "raw text elements" in the HTML standard).
 *
 * *Note* when using the escaped value within a tag, it is only suitable as the value of an attribute,
 * where the value is quoted with either a double quote character (`"`) or a single quote character (`'`).
 */
declare function escapeHTML(text: string): string;

export = escapeHTML;

redpajama_set_name: RedPajamaGithub


text:
Greece (Travel Restrictions, COVID Tests & Quarantine Requirements)
Entry For Vaccinated Travelers: Partially Allowed
Vaccination Requirements: With the fast vaccination rate and the epidemiologic situation improving in Greece and other countries, the Greek authorities decided to open the borders for EU and third-country travellers back in May.
However, in order to protect public health and ensure safe holidays for the tourists, the authorities imposed entry requirements against travellers, including proof of vaccination, which still remains effective.
As such, according to a travel protocol issued by the Government of Greece, the country accepts as valid proof of vaccination all of the vaccines listed below:
1. Pfizer/BioNTech (Comirnaty)
2. Moderna (Spikevax)
3. AstraZeneca (Vaxzevria)
4. Johnson & Johnson (Janssen)
5. Sinovac (CoronaVac)
6. AstraZeneca – Serum Institute of India (Covishield)
7. Novavax
8. Sputnik V
9. Cansino Biologics
10. Sinopharm BIBP
"Acceptable vaccines are: Pfizer BioNtech, Moderna, AstraZeneca/Oxford, Novavax, Johnson + Johnson/Janssen, Sinovac Biotech, Gamaleya (Sputnik), Cansino Biologics, Sinopharm among others," the Government said.
Tourist Entry: Partially Allowed
Testing: Negative PCR test and covid-19 test required for all tourist.
Quarantine Required: Depends
Quarantine Details: Quarantine required for some travellers.
Transport: Operational
Shopping: Open
1. Until 17 December 2021, passengers are not allowed to enter.
– This does not apply to:
– nationals of Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland (Rep.), Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden and Switzerland and their family members;
– British nationals and residents of the United Kingdom;
– nationals and residents of Albania, Andorra, Argentina, Armenia, Australia, Azerbaijan, Bahrain, Belarus, Bosnia and Herzegovina, Brunei Darussalam, Canada, Chile, China (People's Rep.), Chinese Taipei, India, Israel, Japan, Jordan, Korea (Rep.), Kosovo (Rep.), Kuwait, Lebanon, Mexico, Moldova (Rep.), Monaco, Montenegro, New Zealand, North Macedonia (Rep), Oman, Qatar, Russian Fed., San Marino, Saudi Arabia, Serbia, Singapore, Turkey, USA, Ukraine, United Arab Emirates, Uruguay and Vatican City (Holy See);
– passengers with a residence permit issued by Greece. A certificate of application for renewal of a residence permit issued by Greece is also accepted;
– passengers with a residence permit issued by Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Hungary, Iceland, Ireland (Rep.), Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland or the United Kingdom;
– passengers with a long term visa issued by Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland (Rep.), Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden or Switzerland;
– merchant seamen;
– military personnel;
– students.
More details can be found at https://travel.gov.gr/
2. Passengers arriving from Botswana, Eswatini, Lesotho, Malawi, Mozambique, Namibia, South Africa, Zambia or Zimbabwe are not allowed to enter.
– nationals of Greece;
– passengers with a permit to travel issued by a Greek diplomatic representation.
3. Passengers must complete a "Passenger Locator Form (PLF)" at https://travel.gov.gr/ before arrival in Greece. A confirmation email or a QR code generated from the completed form must be presented upon arrival. Families can be accepted with one joint confirmation e-mail or a unique QR code.
4. Passengers must have:
– a negative COVID-19 rapid antigen test taken at most 48 hours before arrival; or
– a negative COVID-19 PCR or RT-PCR test taken at most 72 hours before arrival; or
– a COVID-19 vaccination certificate showing that they were fully vaccinated at least 14 days before arrival; or
– a COVID-19 recovery certificate issued at least 30 days and at most 90 days after having tested positive. Recovery certificates issued before 15 July 2021 are not accepted; or
– a positive COVID-19 antigen, PCR or RT-PCR test result issued at least 30 days and at most 180 days before arrival.
All documents must be in English, French, German, Greek, Italian, Spanish or Russian and the passenger's name must match the name in the passport. More details can be found at https://travel.gov.gr/
– passengers younger than 12 years;
– passengers who reside permanently in the Russian Fed;
– passengers arriving from Botswana, Eswatini, Lesotho, Malawi, Mozambique, Namibia, South Africa, Zambia or Zimbabwe.
5. Passengers arriving from Botswana, Eswatini, Lesotho, Malawi, Mozambique, Namibia, South Africa, Zambia or Zimbabwe must have a negative COVID-19 PCR or RT-PCR test taken at most 72 hours before arrival.
– This does not apply to passengers younger than 12 years.
6. Passengers who reside permanently in the Russian Fed. must have:
– a negative COVID-19 PCR or RT-PCR test taken at most 72 hours before arrival.
They are also subject to an antigen or PCR test upon arrival.
The test result must be in English, French, German, Greek, Italian, Spanish or Russian and the passenger's name must match the name in the passport. More details can be found at https://travel.gov.gr/
7. Passengers arriving from Albania, Argentina, Brazil, Bulgaria, Chile, China (People's Rep.), Cuba, Egypt, Georgia, India, Libya, Mexico, Morocco, North Macedonia (Rep.), Oman, Pakistan, Russian Fed., Turkey, United Arab Emirates or Uruguay are subject to a COVID-19 PCR or rapid antigen test upon arrival.
– passengers with a COVID-19 vaccination certificate showing that they were fully vaccinated at least 14 days before arrival; or
– passengers with a COVID-19 recovery certificate.
8. Passengers arriving from a country other than Albania, Argentina, Brazil, Bulgaria, Chile, China (People's Rep.), Cuba, Egypt, Georgia, India, Libya, Mexico, Morocco, North Macedonia (Rep.), Oman, Pakistan, Russian Fed., Turkey, United Arab Emirates or Uruguay could be subject to a COVID-19 rapid test upon arrival.
9. Passengers could be subject to self-isolation for up to 10 days. Details can be found at https://travel.gov.gr/
Teavellers from which can enter Greece for non-essential purposes consists of Australia, Albania, Andorra, Armenia, Azerbaijan, Argentina, Bahrain, Belarus, Bosnia and Herzegovina, Brunei, Canada, China, Chile, Chinese Taipei, Israel, India, Japan, Jordan, Kosovo, Kuwait, Lebanon, Moldova, Monaco, Montenegro, Mexico, New Zealand, North Macedonia, Oman, Qatar, Russia, San Marino, Saudi Arabia, Serbia, South Korea, Singapore, Turkey, Ukraine, the United Arab Emirates, the United Kingdom, the United States of America, Uruguay, and the Vatican.
Eligible to enter the country are also all EU and Schengen Area nationals, their spouses, and their minor children.
Only essential travel is now permitted from South Africa, Lesotho, Botswana, Zimbabwe, Namibia, Mozambique, Eswatini, Zambia and Malawi,.
Permitted travelers will need to show:
-either a certificate of vaccination against Covid-19, issued by their country's national authority, in the English, French, German, Italian, Spanish, or Russian language, on the condition that a fourteen (14) day period has elapsed since these passengers were fully vaccinated;
-either a negative molecular test (PCR) for COVID-19, taken up to 72 hours before their entry. Upon their arrival, they may also be subject to random testing (rapid tests) as per the procedure described in the Passenger Locator Form (PLF), which is a document required to be submitted by all passengers of incoming international flights, one day before they arrive in Greece. Greek residents who are passengers of international flights leaving Greece are also required to fill in the Passenger Locator Form (PLF).
-either a medical certificate of a COVID-19 infection, issued by a national authority / an accredited testing laboratory, in the English, French, German, Italian, Spanish, or Russian language. The certificate can be issued thirty (30) days after the positive test result and it is valid for six months.
The Passenger Locator Form (PLF) can be found on the:
-Visit Greece app IOS (https://apps.apple.com/us/app/visit-greece/id1523802597) or Android (https://bit.ly/3pvtWWt)
-travel.gov.gr (https://travel.gov.gr/#/)
It is mandatory to wear a facemask in all indoor spaces and public transport means. The use of facemask is recommended in crowded outdoor areas.
Citizens are encouraged to apply physical distance rules everywhere. Special social distancing rules have been set for a wide range of places, such as hospitals, medical centres, restaurants, cafés, offices, schools, universities, supermarkets, shopping malls, public transportation vehicles and stations, small shops, barbershops, places of worship, lifts, etc.
Precautionary measures may be subject to variations according to the epidemiological level of the different Regional Units.
Public transportation and taxi passengers are obliged to wear a face mask. This includes passengers of ferries, dayboats and sea taxis.
Tourism accommodations are available under specific hygiene protocols.
Restaurants, cafés, bars, and nightclubs are open for seated customers ONLY.
Up to 10 individuals are allowed per table. Two customers seated on stools are allowed at the counter and a 1.5 m distance must be kept from the next two customers.
Restaurant and café indoor spaces as well as indoor and outdoor areas of nightclubs, late-night bars, pubs, and boîtes admit customers who show a Covid-19 vaccination certificate or a medical document as proof of their Covid-19 infection and recovery. Minors upon their entrance must show any of the above-mentioned tests or a negative self-test certificate done 24 hours earlier, by simply stating their self-test result on the following pdf (download here: https://self-testing.gov.gr/covid19-self-test-print.pdf).
The use of masks is mandatory for customers waiting for a table, and strongly recommended for those already seated.
https://reopen.europa.eu/en/map/FRA


text:
NHLBI Funding & Research Opportunities and Announcements for August 18, 2015
Funding and Research Opportunities
The following funding opportunity announcements from the NHLBI or other components of the National Institutes of Health, might be of interest:
Notices:Notice of Participation of the Office of Research on Women's Health (ORWH) in RFA-CA-15-017 "Big Data to Knowledge (BD2K) Development of Software Tools and Methods for Biomedical Big Data in Targeted Areas of High Need (U01)"(NOT-OD-15-133) Office of Research on Women's Health
NIH HIV/AIDS Research Priorities and Guidelines for Determining AIDS Funding(NOT-OD-15-137) Office of AIDS Research
Notice of Change to PA-15-258 "Administrative Supplements for Research on Dietary Supplements (Admin Supp)"(NOT-OD-15-138) Office of Dietary Supplements
Notice of Memorandum of Understanding Between NIH and NSF Concerning Laboratory Animal Welfare(NOT-OD-15-139) National Institutes of Health
Reminder of Legal Requirements Regarding the Acquisition and Use of Human Fetal Tissue for Research Purposes(NOT-OD-15-143) National Institutes of Health
NIH Offers Assistance to Phase II HHS SBIR and STTR Awardees through the NIH Commercialization Accelerator Program (CAP)(NOT-OD-15-144) National Institutes of Health


Discs are used under polishing or buffing machines. They are made from the same high quality Monster paper as the belts and rolls with an excellent surface quality that resists heat loading and dust build up. Virginia Abrasives have again re-engineered this basic product for ease of operation. Virginia have developed the Quicksand disc which has a special gripping grit on the top side to bind with the nylon pad turning the polisher into a sander with out the need to use a sandpaper driving plate, thus saving both time and money.
Sanding discs are available as a single sided or double sided disc, 405 mm dia. 60p, 80p and 100p grits.


SALADO — Owning a home is deeply personal.
It's why Bell County residents such as Eric Kaelin and Sidney Pruett are upset over the proposed increases in their property appraisals.
"I'm just telling you, man, our property taxes are exceeding our mortgage payment,"


Pregnancy is the fertilization and development of one or more offspring, known as an embryo or fetus, in a woman's uterus. In a pregnancy, there can be multiple gestations, as in the case of twins or triplets. Childbirth usually occurs about 38 weeks after conception; in women who have a menstrual cycle length of four weeks, this is approximately 40 weeks from the start of the last normal menstrual period.
What Are The Risks Of Kratom Use?
There has been an increase in calls to U.S. poison control centers related to kratom exposure — here are the potential risks of the herbal supplement.
Salmon can be cooked in many ways and also contains several nutrients from omega-3 fatty acids to lean protein. Here's how they benefit your health.
Fish oil supplementation during pregnancy was not linked to an increased risk of obesity during early childhood. Rather, it could actually lead to an increase in lean mass and bone mass.
An Australian survey of university students revealed poor knowledge regarding fertility, specifically their awareness of the age when it declines.
For the health of the mother as well as the baby during pregnancy, certain food items are best consumed in limitation or excluded altogether.
In a new study, women who gave birth five or more times were 70 percent more likely to develop Alzheimer's than those who had fewer births.
For women who have a high BMI and a history of pregnancy loss, new findings suggest walking could increase their chances of becoming pregnant.
According to researchers from the University of Illinois, women may be at the highest risk for heart failure during the six weeks after giving birth.


Mynee's Musings: It's Bill's Birthday!!
It's Bill's birthday today. For the next 3 months and 3 weeks, I can remind him that he is older than me...hee hee hee!
Here is the card I made for him. I used Bashful Blue for the card base. I inked one of the stamps from Itty Bitty Backgrounds with Chocolate Chip ink and stamped it on a piece of Chocolate Chip card stock. I layered it on the base and then used the slit punch on the right side. A piece of Garden Green positioned under the little tab and layered on top. The dragonfly image from All I Have Seen was stamped in Bashful Blue on Sahara Sand card stock. The sentiment is by Hero Arts and was stamped in Chocolate Chip ink. Copper brads were added to complete the design. The focal image, all card stock, ink and accessories are @Stampin' Up.
I'm going to make Bill's "Execution Dinner" tonight...hee hee hee. He jokes that if he were on death row, this is the meal he would request for his last dinner. It's nothing fancy or gourmet; it's fried chicken (boneless, skinless, white meat only) and chicken Rice-A-Roni. Yep, you know, the San Francisco treat. I think the only time I make Rice-A-Roni is for his birthday. I'm also going to make a chocolate cake with chocolate icing. His theory is you can never have too much chocolate and I totally agree!
And may I remind you both that you are both older than me!!! Remember when we use to brag when we were older than the other, now we are glad to be the younger. Sorry, I am way behind on checking you blog site. Happy Birthday Bill!!! Hope it was a good one!


text:
One To Watch: Sam Evian
Music Industry Insider
Miss June at YES on 29.09.19
No Vacation at YES on 26.07.19
Martha Reeves And The Vandellas at YES on 06.06.19
Stealing Sheep at Yes on 26.04.19
Kaleem Taylor at YES on 10.04.19
Published on 19 October, 2018
Promoters Now Wave – AKA Wes Jones and John Wickstead – have recently teamed up with Ruth Hemmingfield to bring the newest, coolest and most perfectly pink venue to Manchester's musical landscape. Now they share their 'One To Watch'.
Sam Evian is the moniker of Sam Owens, who is bringing his third album 'You, Forever' to YES on Friday 19th October.
Released on Saddle Creek records shortly after Owens and his band opened Strange Waves II, playing alongside Boy Azooga, The Black Lips, Deerhunter and Unknown Mortal Orchestra. Sam Evian's third full-length LP earnestly and languorously, explores the principle of accepting responsibility for one's actions and decisions in the mysterious journey of life.
Lyrically soul-baring, and musically silky and psychedelic, Owens takes your hand as you travel alongside him upon his self-reflective journey through the record.
Producer and sound engineer by trade, it is no surprise the production standard in Owen's music is exquisite, which translates in live performances.
'You, Forever' was conceived on a Tascam four-track at Owens' parent's house in North Carolina. Brought to life on an 8-track reel to reel, this limiting but organic recording process evolved the songs into the perfect soundtrack for a walk in the sun, a drive with friends and contemplating the capricious notion of self.
TagsIndustry Expert, John Wickstead, Ruth Hemmingfield, Sam Evian, Wes Jones, YES


Cool Cat Teacher Blog: Could FriendFeed be used as StudentFeed?
Could FriendFeed be used as StudentFeed?
I've used friendfeed some, as much to keep all of my stuff "together" as anything else. There are things I like and dislike about the service, but this interview with the founder of Friendfeed by my favorite web guru, Jeremiah pretty much summarizes the service.
It really does a pretty good job of aggregating all of the stuff I do.
I've wondered if with all of the youtube channels, rss feeds, etc. what it would be like to set up a "studentfeed" of sorts. I wish I could compartmentalize it and remove it from the other things. I think this format is very easy and if the students put their feeds together for the teachers it would make it a bit easier.
I wouldn't want it to be publicly available, though. A big obstacle to more teachers using Web 2 is still the RSS reader that many teachers cannot get their arms around. It seems geeky and they don't get it until a great professional developer walks them through igoogle or netvibes set up. Still, some don't really understand how to add to their pages.
Part of why I am able to innovate in the classroom is that I do "play" with a lot of tools -- sort of a personal R&D. I always believe that we must play before we produce.
This is one of those services I'm kind of tinkering with a little. Not ready to get hyper and excited yet, but it is kind of cool.
A little Taxonomy with your Folksonomy?
The boy who sees without eyes!


When i looked behind me. Though i wont be doing it ever again. Ive just been asked what book i am thinking about how his cousin had given him some kind of liking it. We picked about another hour.
10:30: it hits me. [erowid note: name of institution expurgated], where he may be deemed fucked up for life! I did when i went unconcious at about 7:00 at night... It was really there this time).
To this day was different. Instantly i felt extremely warm. My one friend drove to the party for a while, as this was the worst experience datura 90% of this stuff couldnt be that he needed to pee again.
1 cig. smoked cannabis (plant material) , my buddy jon, who moved to the midwest (where i lived) from florida had always brought up some any. In all these experiences i experienced blurred vision for 3 days after ingesting or smoking the plant material. My senses didnt seem like they were working. I will not do it at all.