This is a course about courageous conversations - the conversations you must have if you want to create a high performing team where people love to work.
Your job as a manager is to ensure that every member of your team knows what they are expected to deliver; motivate and engage them to do even the most tedious or challenging tasks; and make sure that they have the time, knowledge, skills and other resources to do it.
Sometimes this is easy. You ask a person in your team to do something, and they just do it. Sometimes this more difficult. What if you give a team member some feedback and they get angry, defensive or upset? What if you can't motivate someone, however hard you try? What if team members bring your problems to which there is no obvious answer – like lack of resources?
This is a management training course about courageous conversations - the conversations you must have if you want to create a high performing team where people love to work.
Would benefit from practical tools to help them lead more authentically.
Larry is our courageous conversations expert. He develops managers in a wide variety of organisations in both the private and public sector – recent clients include Bolton NHS, Cambridge University, Johnson & Johnson, London Borough of Hackney, Tetra Pak and Torus Housing. Our course participants love Larry's energy, knowledge, and practical approach to management and leadership.
Wonderful! It offered wonderful clear strategies to deal with many leadership (and other) situations. It made me think of human behaviour in a different way on how to work with/lead my team. Great knowledge was also shared from the trainers experiences to really help with understanding the strategies.A great experience that will empower how you work with others.
Inspirational, practical, helpful and motivational. The time actually went by quickly and I remained interested throughout. A practical guide to giving feedback which will motivate the receiver to make changes for the better and improve outcomes for the children. I really liked the anecdotes and the lack of ICT/Powerpoint. Larry was engaging! Thank you.
Excellent. Very engaging motivating and relevant. Useful ideas for me to use. Definitely worth attending you will learn something new to use at school whatever your position.
So useful, lots to think about and reflect on. I have seen the parallels with giving feedback in the classroom. I now need to make sure I give feedback to colleagues too as regular practice. A really useful and practical day about how to give feedback (positive and negative) to colleagues to improve practice and job satisfaction.
Thought Provoking. Fantastic structures and advice. Great opportunities to explore different feedback's but also looking at adding alternative parts to it. It gives objective approaches to different types of conversations. Practical and realistic advice.
Very good some excellent strategies for coaching and feedback with E2C2. Management combined with lots of opportunities for 'hands on' practise. Opportunities to reflect on you own personal/school issues and talk through.
Fantastic from the first minute to the last. Larry is exceptional., great facilitator and energetic, highly credible speaker and coach. This course is on point, focussed on the right areas, correct amount of interaction, extremely useful, excellent value, bite size but helpful across a range of areas.
Very good, very useful. Good practical techniques which I can take away and action now. Not all theory which is great.
Brilliant, thank you. So many great ideas that I will definitely use. Your delivery kept me interested throughout the day, highly motivating!
Fantastic! Really well delivered by Larry and the organisation of the day was flawless, with a great lunch. A chance to reflect on yourself as a leader of people.
Content was great and a good balance between learning and participation. An excellent insight into challenges faced by manager and how to tackle them.
Very good. Larry had some excellent tools. Each interactive exercise gave us experience of using a different method. A real must for anyone who manages staff.
Loved it, really goo practical tools to use in your everyday work.
Excellent, very suited to my needs. Very interactive, useful to engage with other delegates suitable for all managers.
Excellent course, great examples to bring the theory to life. A great toolkit for managing performance through feedback and objective setting.
Superb, interactive, focused and fun. I learnt so much. how to best tackle conversations to make it more successful in achieving our aims.
Very clear, well structured with practical tips. Engaging and useful.
Very well delivered with a good balance of listening and doing. Interesting and helpful.
Extremely useful, lots of tools to use in a range of leadership situations. I will use it straight away. Empowering.
Excellent, really well structured and empowering. Feel more able to have constructive conversations. Enlightening, great for developing feedback skills.
Thought Provoking and supportive. Practical ways to give feedback. Open questions during the morning supported clarification especially with more 'tricky' characters. Good for developing feedback skills. Support others in seeking clarifications what the issues can be. Helps you develop effective questioning skills.
It was engaging and also useful with genuine tips/advice that can be used within day to day leadership as well as formal situations. Useful in understanding why feedback is important and how to give it.
Very good, flexible and approachable. This is an opportunity to develop your feedback skills and make better use of your time.
Very useful. Practical tips on how to approach challenging situations and gain trust of colleagues. Great if you need to develop giving feedback or coaching strategies.
Very useful and informative. Engaging delivery, lots of practical help. To develop confidence to address issues and deal with difficult members of staff/conversations.
Lots of food for thought. Useful tools to support all sorts of conversations.
Very useful and interesting. Re-capped some previous training I'd had, but then went on in more depth. Really appreciated the opportunities to try out techniques. Great fun have a go at Courageous Conversations and coaching.
Very useful for my current job needs. Lots of opportunities to practise the strategies. A good course in how to effectively communicate with members of your team and how to have difficult conversations.
Really enjoyed it and found it very useful. Worthwhile, helpful, user friendly, lots to take away.
Very well delivered, enthusiastic, excellent ideas, perfect amount of input vs trying for ourselves. An excellent way to learn how to deliver a courageous conversation that doesn't really impact the relationship. Ideas for coaching too.
Great course, interesting trainer with lots of great factual experiences. Improved my coaching knowledge. Good course for improving coaching and giving feedback.
It wasn't what I was expecting. This course is about how to coach and give feedback.
It was very helpful to have frameworks/structures for giving feedback (E2C2) but also taking action and coaching. Thought provoking. Go with ideas in mind, which you would like help to solve.
Mind opening, insightful and calming. This course will help you to understand how important feedback is to help you move forwards.
Very informative and engaging. A worthwhile course on skills in difficult conversations giving feedback and coaching.
Very informative and engaging. Very useful in terms of my professional development. A worthwhile course that supports leaders in tackling difficult conversations.
Easy to listen to. Enjoyed the interactive activities with others. Lots to think about, very useful, practical ideas to try. Thought provoking, practical and useful. A positive experience.
Really useful and hands on. I felt like there is lots I can take away and use myself. Really worthwhile and gives you proper suggestions that you can use.
Very useful, practical advice given and I fell much more able to have a courageous conversation. It gives you the tools to have positive conversations.
Excellent mix of information and practise. Great, very practical and specific. Will make a difference to what you do.
The training has given me the skills to begin to develop my own ability to have difficult conversations. The training was active and useful. The course is hands on, enabling you to practise the skills needed.
It was an enjoyable refresher that reminded me of the importance of being focused in feeding back. Thought provoking.
Interesting and insightful. Came away with some clear structures to work with. Useful and thought provoking.
I enjoyed it. Great trainer very helpful. Given specific skills to go away with. Good balance of learning and practicing. A nice small group. Very interactive and enjoyable. Not scary.
Interesting and fun. I liked the open style and thinking. A minding opening experience.
Delivered good feedback skills to take away. Particularly to enable me to feedback to my peersThis is a people management course- it is helpful for this purpose. Learning how to motivate and feedback.
I thought it was really useful and I will definitely be taking info/tools away with me. Very interesting even if you aren't a manager it is still useful.
I thought Larry was really engaing and thought provoking throughout the training. I particularly enjoyed one section on coaching and what motivates people.Really interactive, challenges some of your perceptions or views on things.
Enjoyable with practical exercise. Great to network with new people. Good to attend if you need help with difficult conversations.
Very good- Excellent communication, good mix of practical and theory, flexible approach to the day.Go with an open mind and ask lots of questions. Very thought provoking.
Great, very thought provoking and helpful. Gives you the tools to supply good feedback and have those difficult conversations you've been putting off.
Was good but more coaching aligned than I thought.Courageous conversations seems to give the impression of difficult conversations. Great for coaching skills.I would ask for delegate's specific expectations prior to the session to see if we're on the same page.
Great course; interesting trainer with lots of great factual experiences. Improved my coaching knowledge.Good course for improving coaching and giving feedback.However was hoping for more training on courageous conversations to improve managing performance and managing upwards. Many points here were a repetition of 'Coaching Foundations'.
The training was good. However I expected a lot more around difficult and less around coaching.It is more of a coaching course than I expected but still relevant if you need to improve on these skills.I would ask delegated to bring and think of examples prior to the day to add more authenticity and depth to breakout scenarios.
The course wasn't quite what I expected as it was focused a lot on coaching and feedback. The trainer was great and ensured he listened and valued all contributions.A great course on coaching and delivering feedback as well as looking at what motivates people.
It wasn't what I was expecting as I thought it would be more about having conversations with people you would normally shy away from.This course is more about how to coach and give feedback as opposed to how to have the courage to have difficult conversations with difficult personalities.
Well presented with good examples. The content was good and delivered at the right level. Participation was also good.Good interaction, and good for introduction and coaching.
I thought it was enjoyable. Very interesting, refreshing and thought provoking.
Very motivational, and very well structured. It opens your mind.
I enjoyed it, great trainer, very helpful. Good balance of learning and practicing.Useful skills to manage difficult situations. Very interactive and enjoyable, and not scary at all.
We covered a broad range of topics on the theme of courageous conversations. Good techniques to take away, but there were a few things in the morning that I would have liked to practice more.A great course focused on motivation, you have to practice the conversations you have been putting off.I received excellent service from the Hub Events. Thank you very much.
Excellent and set a good first pace which kept it interesting.Provides useful real time skills for staff who manage others.
Well delivered. Good content. Useful. A must if you manage a team and a good opportunity to develop as a manager.
Informative and clear with enough balance between breakout and listening.
Very condition and interactive. Helps you recognise you abilities and that which you need to improve on.
Helpful to understand how to apply simple background structure. For difficult conversations. Lively and engaging.Also very different.
Well paced, informative, enjoyable. Variety of tools and techniques- very practical.
Very good. Its very interesting and show you how you can handle situations in a positive way.
Very engaging. Constructive. Great involvement by group.
It contained a lot of good information and good facts that back it up. Useful and very practicalApproaches and knowledge that will help you in conversations and meeting so that you can get the test out of your staff and help them to perform better.
Excellent. Very thought provoking. Definitely worth going to.
A really useful event. Learned a lot of which I can use straight away.
Well run, thought provoking and insightful. A course that reminds you of the importance of facing problems head on.
Good content, excellent pace. Very good day, passed very quickly.
A well pace course with good supporting activities. Limited visual aids which enhanced the course as allowed focus to be on listening and activity.
Really enjoyable. Lots of common sense. Good interaction, very worthwhile.
Thoroughly enjoyed the training session. Wish it was longer than one day! Larry was a highly skilled presenter, thank you! Lots of practical ideas and common sense approach and highly motivational.
Excellent. It has equipped me with skills tips and ideas to help me cope with difficult situations in a systematic and calm way.
Enjoyed it, good time out. Lead skillfully. Both interesting and at times challenging.
Engaging, well researched and well delivered.
Very interactive, engaging trainer with good anecdotal evidence. Thought provoking, liked that there was no powerpoint, not too theoretical.
Brisk pace covered what was needed.
Good standard of presentation, kept the course going with high energy and amusing at times. Clearly knowledgeable about the subject matter.
Very interesting and informative. Useful tools to use.
Excellent, one of the most relevant courses I have attended. Lots of practical ideas to use in the workplace and with my team.
There were really good techniques to use when wanting or giving feedback to sort out underlying problems.
Excellent training. Well delivered in appropriate timings.
Really enjoyed it, great delivery and great theory behind the course.
Excellent and very enjoyable. Very useful and challenging.
Very helpful. Easy to follow with a lot of participation, examples from personal point of view were helpful.
Informative and thought provoking. Gives you obvious answers ahet makes you value them and commit to them. Worthwhile.
Very insightful and engaging. I liked the fact that the trainer kept it interesting used lots of real life examples and gave us lots of opportunities to practice.
Very good. Lots of useful manager tips.
Very good and thorough. Assists with management styles and ideas to deal with staff.
It gave a number of frameworks withing which difficult conversations can be had which should stay about positive outcomes. Real and current.
Good, plenty of issues covered. Lots of real life scenarios, plenty of role playing, in a good way.
Excellent Very engaging presenter, useful and practical models and tips. Small group environment was very comfortable.
Excellent. Very well structured, lots of bite sized bits. Interactive. Very good facilitator, kept the group engaged and motivated.
Very evenly paced. Straightforward and common sense approach. Gives sound advice and instructions on how to get the job done.
Very useful and full of practical ideas. Support from other elegates has been key in small group sessions. You need to do this course if you want to be a more effective manager and learn how to be more in control - less sleepless nights!
Excellent, simple and thought provoking. Avoided jargon and too much theory.
Good it was more about having courageous conversations with work colleagues than the public or providers. Definitely good for managers of teams who may wish to improve their leadership.
Excellent, positive advice easy to follow and listen to. Well structured day. Bite sized sessions. Well worth it.
Well structured, upbeat, inclusive. Good balance of information and activity. Common sense made interesting.
Very helpful. Gives a helpful toolbox to use to improve performance and behaviour.
Well paced, informative and helpful.
Loved it! Factual, used real life examples. Pacey and didn't dwell yet had time for all questions. Very worthwhile, not one bit that wasn't relevant to any manager wanting to improve.
Extremely well led. Very helpful and thought provoking. Provides a framework to support courageous conversations.
Very good and useful. Lots of specific steps that will be easy to action. Very useful and informative, practical and well structured.
Excellent,I'm inspired to use everything learnt.
Very practical. Good bite size chunks of learning and activity.
The training was great and I will definitely be using the feedback, conversation and coaching techniques on a daily basis, both in school and out. The facilitator was very clear and gave plenty of time to reflect. There are many opportunities to apply training to current situations at school.
Excellent, great balance between listening and doing. Very well structured, pacy and fun. Facilitator was superb! Their ability to connect both on a group level and individually is second to none. A relief there was no powerpoint.
I found the training extremely useful and will certainly be using the E2C2 model and other feedback strategies in my practice. The facilitator was very engaging with the group and used interesting examples of research to back up what was said.
Useful and helpful. Good opportunities given to practice techniques through role play. The 'OPERA' strategy was memorable and relevant.
Really good and very practical. The lead was able to answer specific questions and advice. The facilitator was great! They were confident, realistic and practical. The most useful aspects were the practical side of things and the simple structures to facilitate the feedback and courageous conversations.
Very good! The facilitator was inspiring and full of useful advice.
Very informative and thought provoking. The facilitator was helpful in suggesting giving peple time to improve one area at a time.
Relevant with lots of clear steps on how to structure these conversations and feedbacks. The facilitator was entertaining and knowledgeable, demonstrating the models clearly and precisely. The most useful aspects were time to reflect on our own situation and think about how to apply these models.
Very thought provoking and useful advice. The facilitator was engaging and thorough.
Very interesting, lots to take back. The facilitator was a good and enthusiastic trainer who used concrete examples to explain processes.
An excellent, engaging course. Loads of ideas and things to try and it was a great course because it wasn't another 'death by powerpoint' course. The speaker was motivational and listened to all participants, whilst also knowing alot on the topics.
Brilliant, thank you! So many ideas that I will definitely use. The delivery kept me interested throughout the day. I'm now highly motivated.
very interactive. Very applicable to my role. Very informative, starting from our experience point of knowledge and building on this. Great to see a presenter presenting without powerpoint!
Good balance of theory and practical activities. Cover a range of topics in a clear way so I feel I can go back to my setting and use the strategies.
Very relevant, good use of practical examples.
Really interesting and thought provoking. really useful to have models to work from.
One of the best courses I have been on! Interactive and lots of great information. Great course!
Punchy. Some good practice good variety of attendees. Best time keeping I've ever known. Limited waffle.
Excellent. Good improvised stories and interactions around topics that arose from the main themes.
Precise, informative and thought-provoking. Good course that cut to the heart of the matter.
Very fast-paced ( a positive thing) and encouraged lots of participation which made it directly relevant to my job. Larry has great enthusiasm and knowledge about the subject.
Excellent pace and good level of control. Larry has an excellent inclusive style.
Fantastic, really enjoyable. I have learnt lots and will recommend. Larry has a great style, kept everyone on track.
Good pace, very informative, useful tips. Larry was energetic, engaging, clear and fun.
Very focussed and up to expectations. Some great takeaways both as a manager and trainer. Larry has a lovely manner and pace; great variety of approaches and activities.
Extremely useful. Very well-presented, good balance between learning and practice.
Good group interaction and group exercises. Good course, well-structured and well-controlled. Thanks.
The training was perfectly delivered. Larry paced the sessions very well and used his knowledge and story telling skills to great effect.
Useful, enjoyable. Facilitator clearly expert. Very practical. However, I would have liked more about wat to do when the conversation goes wrong. The models delivered are really good, but if the person doesn't engage, what do we do? Larry was excellent, clearly very skilled and knowledgeable. Engaging delivery. Thank you very much.
Very useful, the group engagement that Larry carefully structured helped my understanding and application of the text book.
Excellent, clear informative, practical. Techniques that I can put into practice right away. Larry is an accomplished and engaging facilitator who clearly knows his subject and is very good at conveying this to the group. Friendly and involving.
Well-structured, practical as well as theory. Particularly relevant to my role. Great delivery technique.
Helpful, informative, inspiring. Good methods easy to learn and see benefits. Larry had an excellent coaching style, very insightful.
Very clear. Some good in sights and tools to improve the way I can develop my team. Good pace.
Very interactive, good exercises and encouraged to think through the processes and not a powerpoint slide in sight!! Very personable, friendly trainer and the use of 'stories' from his personal life brings elements of the training to life.
Very useful. Made me think about how to effectively tackle difficult people. Very interesting and useful delivery.
Well structured day. Excellent range of activities.
Excellent, practical steps to take. Fantastic trainer, kept all sessions interesting and very relevant.
Focused on the key issues of performance management and provided really useful strategies. Larry is a good communicator who made a potentially 'dry' topic interesting and entertaining. All aspects were equally valuable.
Very good. Liked the mix of theory and practical and the use of real life examples. Very engaging trainer.
Inspirational! Informative and thought provoking.
I would like to extend my grateful thanks to The Hub. The training was inspirational, as was Larry, and I came away feeling I had some more tools in my toolbox which I can apply straight away!
The course was very engaging with plenty of time to step back and reflect. The tips were practical and the advice was good for day to day use.
I thought the training was very clear and concise. There was a lot of practical information and techniques but not too much theory or different models to remember. Our speaker Larry was very good at keeping to the course objectives and focus in a nice, constructive manner.
The event was very relaxed and easy to take part in. The speaker was positive and experienced, and I found the use of role play and constructive discussion very useful.
Great pace, great content, great venue. Simply a very enjoyable day and I would definitely recommend both the speaker and the training.
I thought Larry was a fantastic teacher and very engaging. The tools we learned were very clear and practical. Larry listened and responded to everyone's points and taught me a lot of practical and useful information.
Very practical and focused with enough time to get to the heart of each technique. Larry was really willing to answer any random questions. I learned that being more direct is the right way to go.
Informative and well delivered. A good mix of theory and practice.
Very good! I would definitely recommend it to a colleague. Larry is an experienced and good facilitator. The day was interactive and fun.
Very useful. I enjoyed the opportunity to reflect on my style and idenitify areas that I could change. Thank you Larry, I really appreciated your advice and examples.
Good frameworks. The balance of theory and practice was right.
Well structured, good interaction and participation. Some useful and practical alternative models.
Really good day with good mix of theory, practice and useful tools to take away and use. Superb facilitator who enabled open and honest conversations to take place. The frameworks and how to get the best out of people were most useful.
High quality, relevant and participative.
A good "how to" day with practical exercises.
The training was very informative. It made the topic real and interesting. There is a lot I can use and take away. Larry was excellent and very knowledgeable. I would like to say thank you.
Better than I expected. Practicing after each session worked well. Larry was very engaging, kept to time well and was able to answer any questions posed. Found E2C2 and OPERA useful, as well as the framework for managing poor performance.
Very helpful, well run and action focussed. Larry is really positive, perfect level of input and practicals. I found the practical models and interacting with other participants most useful.
Excellent, enjoyed it and found it useful.
Excellent - delivered what was advertised to a really good standard. Beautifully delivered in a relaxed, friendly and very professional style. The facilitator was very knowledgeable and I felt in really good hands throughout.
It was excellent. Well-structured moved at a good pace. Traniner was very knowledgeable. The E"C" is an excellent tool for both positive and negative feedback. I enjoyed being made to think about my learning style and how to motivate people.
Enjoyable, fresh perspective on the iessues. Good mix between theory and practice. Larry is engaging and a good listener, serious but with a light touch.
I found the training very informative and thought provoking. Lots of ideas to take away and practice. Good balance of information and activities rather than large group.
Excellent course, probably the most useful I have attended and the most I will be acting on back at work. Larry was fantastic, put everyone at ease, kept to time. He used the right amount of humour with some personal stories thrown in to build relationships.
I really enjoyed it, the day went very quickly and foudn the content to be excellent. Larry has an excellent training style and knowledge.
Good course, engaging trainer, good mix of information and group exercises.
Useful, well-structured and well-paced. Excellent activities. Clearly committed and interested participants. Clear, brisk sessions.
Very informative. Larry's enthusiasm and training style kept me interested throughout the session.
A well-paced and informative interactive day. Some very useful modles and tips. A grade 1 lesson!!
Really useful tools to take away. Good balance between theory and activities. Larry encouraged participation, energised the room and kept everyone's interest really well.
Very good, insightful and provided structure for discussions with colleagues.
Practical, solution focused, can implement this immediately. Larry was engaging, good examples, good pace.
Well structured with useful tools and sharing of experience and skills. Good pace and engagement of all attendees. Skilled facilitator with warmth and humor. Larry was generous with his insight and clearly a very skilled coach.
Very useful. Techniques were very well explained! I enjoyed Larry's style and humour.
Excellent! Good material and method. Good balance of listening and interaction. I feel empowered by knowing what needs to be going on in these courageous conversations.
Very useful, good content and well presented with useful references to follow up. Practical opportunities to take forward and useful to learn in a 'safe' environment. Very useful handouts both as a guide and to share with managers. Helpful/supportive style in understanding a new approach.
Great interaction and involvement. Larry was clear, knowledgeable and engaged with us in a very positive way.
Very enjoyable course. Larry is a very effective trainer. Good practical models were used which I can take back to the office. The group was very engaged throughout.
Good examples of how to plan the conversations to be had. Excellent facilitator, good sense of humour and knowledgeable, friendly and personable. Great memory!
Very well paced and well delivered. Good exercises and interaction. Well balanced group in terms of experience and sectors. A very confident and engaging presenter, skillful and fluid in style. Kept to time.
All participants were very open and collaborative. Good training venue. The two models E2C2 and OPERA were really useful and the role plays enabled us to practice the theory. Good active learning using the learning cycle.
Friendly yet professional manner that put people at ease enough to discuss confidential issues. It would be good to have references in the work books of the websites mentioned.
Useful mix of theory and practice. Enabled me to see where staff are 'clustered' which will help in those courageous conversations. Very enthusiastic and accepting of all contributions.
Really effective and did what it said on the tin in an interactive way which involved everyone. Just right!
Very good, covered a lot of techniques in a day. A little more on dealing with upwards feedback to seniors would have been good. Very impressed that the trainer memorised all our names! He involved the group and kept the activities flowing throughout.
Very helpful to have further models to approach various performance/development questions. Very energetic, knowledgeable and challenging.
Very interesting, some new ideas and some old favourites incorporated into performance management in a different way. Trainer was very engaging and well informed; he encouraged participation and put us all at ease. Great venue, easy to find from the station and a lovely lunch.
Thought it was well paced and engaging. Knowledgeable, energetic and approachable trainer. Venue was excellent and it was lovely to have lunch outside.
Very good course. Delicious food for lunch and comfortable training room.
Thought provoking. Really useful models and frameworks that I can and will take back to work. Welcomed the opportunity to discuss issues with people outside of my organisation and sector.
Really good; well focused; well delivered.
The content was just right and structured in a logical way. For me, the topics were new and extremely useful. Excellent venue and the facilitator made the session interesting and engaging.
Great! Enjoyed the workshop and it was delivered at the right pace with good involvement of group. Liked the practical models to take away and try out. Enthusiastic presenter, knowledgeable and kept us on track.
Useful, practical techniques that cane be used in the workplace. Useful activities and discussion. No PowerPoint = really good!!! Very engaging and a good pace of session.
Good pace, clear focus. Enjoyed the models shared and a good opportunity to practice skill. Well managed day. Larry was confident, engaging, knowledgable and answered all questions.
Picked up some real, practical examples that will enhance my learning going forward. Good facilitator, very knowledgable on subject. Interactive discussions.
Well organised and planned. Covered a good range within the subject area. Good mix of people and organisations.
Useful activities that promoted discussion and allowed the group to share experiences related to the focus of the event. Very good.
I was pushed out of my comfort zone and it's exactly what I needed to make changes. Great energy, thanks for the flexibility and pace.
Group experiences were useful. Could have included some information about using other company's space for working, ie libraries, council buildings etc.
Content was relevant and not overwhelming ie time to digest and practice. The Will/Skill model was useful, and the E2C2 model. Useful having the opportunity to practice and interact using real experience. Larry was engaging, informative and informal but structured.
The activity sessions, sharing and learning from others, and the models and frameworks presented were useful. Excellent enthusiastic delivery. Lots of good examples to illustrate models and give context.
Good presenter, clear, good intro, good timing, good all round. Could have used something on managing up. Liked the OPERA model.
Useful to have time to reflect on how to use this material and feedback model. Experienced trainer, very clear instructions and ran the day well.
E2C2 model gave me a structure to use to open a conversation on performance. Larry was informative , adaptable and easy to listen to and engage with.
Very engaging style, good balance between theory and practical. I enjoyed the small group and set up where we could interact with each other.
Enjoyed all the exercises and listening to others problems/solutions. Engaging facilitator.
I really enjoyed it. Simple tools that I think will come in really handy in future. I enjoyed Larry's style - a good balance of tuition and receipt of feedback. Good venue, even coped well with my dietary requirements but gave me too much cake!
This was the best course attended in quite some time. Good pace and comprehensive range of areas covered. Very useful in today's climate. Excellent delivery, well pitched. Good balance of teaching and interactvie activity. Well explained concepts. 5 star venue.
The training was very much a learning journey and I have things embedded to take away naturally..and tools gained to strategically integrate for future. The hands-on, practical approach really made for better learning and I would say that the time management was excellent and made the day pass constructively. Really good venue.
Excellent, practical, thought provoking. Good stories, liked the interactive activities.
Definitely met requirements. Very knowledgable about subject area.
Good format and balance between structure and interaction. Great style which meant that all participants were open.
Very useful. Lots of interesting things to think about. Well presented and good pace. Many thanks for the personal input on my issue, much appreciated and the coaching helped to clarify my line of attack!
"I enjoyed the pace and the content. LOVED THE NO POWERPOINT!!
Well delivered, useful insights, ideas for things to do when I go away. It's a big topic!! Very approachable facilitator. Fast, focused training. Loved the lack of Powerpoint!
Excellent. Thanks for an informative, stimulating day.
We are able to offer IN-HOUSE TRAINING for five or more delegates on this event. Find out more about running our courses at your workplace.


The company that makes chocolate, Mars, has recalled chocolate products in fifty five countries.
The products that have been affected in Europe are Milky Way, Boxes of Celebrations and Funsize Mars.
The Netherlands products affected are Snickers bars and Netherlands Mars.
The recall has happened after a Germany consumer found plastic bits in January in one of the Snickers bar. When investigation was made, the plastic was traced to Mars factory located in southern Veghel, Netherlands.
A spokesperson for Mars Netherlands said that it is not apparent that the plastic was only in that specific Snicker. They would not like their products to be in the market if they have not met the quality of standards that they have set. That is why they decided to take back all of them.
Only the products manufactured by the Dutch plant were affected.
The plant caters for mostly European countries but does not go all the way to US where the HQ of Mars is.
The number of bars affected as well as the cost resulting from the recall has not been made available by the company.
UK Food Standards Agency has advised consumers not to eat any of the products that have been affected. Instead, they should contact Mars care team via recall@uk.mars.com.
Among the products that have been affected by the recall in UK are Milky Way, Mars, Celebrations and Snickers.
Mars ranks as a top food company and has 29 brands of chocolate including Galaxy, Bounty, Twix, M&M's, as well as Maltesers.
Some of its other products are Uncle Ben's Rice, Wrigley Gum, Pedigree Pet Food and Dolmio pasta sauce.
This is a privately owned business and is one of the largest private sectors Company in the US. Last year, it had global sales of 33 billion US dollars.


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Music, NSW 0
Music Review: Icecream Hands / The Trafalgars
By Tony Polese · On May 15, 2019
Icecream Hands & The Trafalgars– Jive – Saturday 11 May 2019
Words Geoff Jenke
Rock and Roll is a cruel mistress. How often have you seen an artist sell out stadiums and sell millions of records and ask yourself, "Why them? They have nothing to offer. I know a lot a bands better than them who haven't made it". Yes, for every band who does make it, there are thousands who haven't, and these bands are left just to play to those "of us in the know". This evening we had two such bands.
The Trafalgars have been around since 2002, sharing a love of bands like You Am I, The Kinks, The Who, Supergrass etc. And it tells in their music, a blend of 60's pop and 90's rock. Rhys, Jason and Matt were obviously having a good time on stage, Rhys, proudly displaying a Crows badge more so, getting updated Showdown scores from the audience. The band were tight considering they don't get to play too often (and that is a shame).
The set started with a few classic older songs from their two E.P's, both of which were released over 15 years ago. London Taxi, Madeline Jones and2ndHand Girlwhich Rhys dedicated to "a girl I once met. She wasn't a bad piece". He is now married to said girl. The songs still sounded fresh and as if they had been written recently. Then we had a serve of new songs from a forth coming album, "hopefully later this year but more likely next year". These songs sounded wonderful, with the song Girla stand out. Let's hope the release of the new album gives The Trafalgars some deserved recognition.
Charles Jenkins lived in Adelaide when he started his musical career with Mad Turks from Istanbul. After relocating to Melbourne, Mad Turks morphed into Icecream Hands around 1992. After several album releases the band went into hiatus around 2004, but it is great to have them back celebrating the 20thanniversary of the album Sweeter Than the Radio.
Charles Jenkins is a charismatic front man. He always has a smile on his face and has a lot of fun with the audience. This night he told us "we are only going to play the songs that were top of the charts, all 20 of them" and during the evening kept going back to that theme with "are you sick of the hits yet?" "here is another song that was toppermost of the charts".
Ok, the songs may not have been hits, but they should have sold by the truck load. Charles Jenkins writes great songs. The band launched intoRise Fall and Rolland then for the rest of the evening gave us some of the classic Icecream Hands songs from over the years. Spirit Level Windowsill, Dodgy, Come Along, Stupid Boy, Broken UFO andWhy'd You Have To Leave Me This Wayare just a few of the 20 plus songs played this night that backs that statement up. At one stage Charles told us they were going to play a new song so we should "go for a drink or a smoke or something". However, the new songs were as good as everything else played during the evening.
Also praise to bass player Douglas Robertson for singing lead vocal on several songs. It was obvious this was a band effort, not just a Charles Jenkins project. Gasworks Parkis one of the most beautiful songs I have heard this century and tonight, live, Charles and band took it to a new level. Magnificent.
Yes, Rock n Roll is a harsh mistress. Both these bands should be playing much larger venues, but I guess it is lucky for us to able to see them in such intimate mode.
However, they do deserve much more. They are that good.
9 Overall Score
icecreamhandsjiveMediatrafalgars
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Album Review: Down the Shops – EVEN
Redgum special @ The Gov

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Pontypridd  is a constituency represented in the House of Commons of the UK Parliament since 2019 by Alex Davies-Jones of the Labour Party.

Boundaries

Pontypridd constituency can be split into two parts, a northern part containing the town itself, and a southern part focussed on Llantrisant. In Pontypridd township itself the wards are: Town, Treforest, Rhondda (consisting of Hopkinstown, Maesycoed, Pantygraigwen, Trehafod, & Pwllgwaun), Graig, Trallwng, Rhydyfelin Central & Ilan, & Hawthorn. The Western half consists of the following wards: Taffs Well, Beddau, Church Village, Tonteg, Llantwit Fardre, Llantrisant, Pontyclun, Talbot Green, Tonyrefail East and Tonyrefail West.

Alternatively, one can think of the constituency as being divided between a 'suburban' district in the south and communities that grew in the industrial revolution to the north; the Southern area, particularly between Church Village and Llantrisant, contains much new residential and light industrial development, and benefits from good transport links due to its proximity to the M4. This section has a growing population and is an important 'dormitory' for Cardiff. The Northern parts, particularly Tonyrefail and the northern end of Pontypridd town consists of large sections of 19th century housing and suffered high unemployment in the 1980s as the old industries closed. However, in recent years, economic recovery has been firm, especially considered with neighbouring constituencies to the north.

The Pontypridd constituency was created in its original form from parts of the old South Glamorganshire & East Glamorganshire constituencies as part of the Representation of the People Act 1918 (sometimes referred to as 'The Fourth Reform Act') which granted virtually all men over 21 the right to vote, extended voting rights to women over 30 years of age, & increased the number of the now abolished University constituencies. Part of this Act also effected a 'General Redistribution of Seats' on an 'equitable basis'. It originally included the old Borough of Cowbridge, the Cowbridge Rural District (which included Ystradowen, Bonvilston, St Athan, Llantwit Major & Llandow) & the Urban District of Pontypridd plus the Rural District of Llantrisant & Llantwit Fardre. The constituency remained unchanged from this form until the Third Periodic Parliamentary Boundary Review's proposals were implemented in 1983. This removed Cowbridge Borough and the southern part of the former Cowbridge Rural District, placing them in the Vale of Glamorgan constituency, and additionally moving the communities of Llanharry, Llanharan, and Brynna (i.e. the northern part of the former Cowbridge RDC) into the Ogmore constituency. However, the communities of Creigiau and Pentyrch were added to the seat at this time.

Prior to 2010 the Pontypridd Constituency also included the Cilfynydd, Glyncoch, Creigiau and Pentyrch Wards. The Fifth Periodic Parliamentary Boundary Review for Wales placed the Cilfynydd and Glyncoch wards in the Cynon Valley (UK Parliament constituency) and the Creigiau and Pentyrch wards in the Cardiff West (UK Parliament constituency). These changes were put in place for the 2010 United Kingdom general election.

Members of Parliament

Like many seats in South Wales, Pontypridd has been held by the Labour party for over 100 years. In all the years since the Labour Party first took the seat in the 1922 by-election, its smallest majority has been the 2,785 (7.6%) by which it held the seat over the Liberal Democrats in 2010. Generally its majorities have been considerably higher.

Elections

Elections in the 1910s

Elections in the 1920s

Elections in the 1930s

Elections in the 1940s

Elections in the 1950s

Elections in the 1960s

Elections in the 1970s

Elections in the 1980s

Elections in the 1990s

Elections in the 2000s

Elections in the 2010s

Of the 96 rejected ballots:
70 were either unmarked or it was uncertain who the vote was for.
26 voted for more than one candidate.

See also
 Pontypridd (Senedd constituency)
 List of parliamentary constituencies in Mid Glamorgan
 List of parliamentary constituencies in Wales
The National Library of Wales:Dictionary of Welsh Biography (Thomas Isaac Mardy Jones)
The National Library for Wales: Dictionary of Welsh Biography (Arthur Pearson)
The National Library for Wales: Dictionary of Welsh Biography (Brynmor John)
Ordnance Survey Election Maps Site
Boundary Commission Map report from 1917 showing original detailed map used for Pontypridd Constituency
Boundary Commission Ordnance Survey Map original used at 1955 review for the entire UK showing all constituencies highly detailed

Footnotes
 In 1983 the Third Periodical Boundary Review report made major changes to the constituency, removing the Cowbridge community & placing it in the new Vale of Glamorgan seat & also by removing the Llanharry & Llanharan communities to the Ogmore seat. However, the Pentyrch & Creigiau communities were added to the new seat from the old Barry seat, to give a new seat with nearly 15,000 fewer electors.
 This was and still is the largest number of electors for the Pontypridd constituency in any of its forms.
 Arthur Pearson's initial selection following a closely contested process at a selection conference at Pontyclun occurred only after several rounds of voting, and he was finally chosen against the prominent local miners' agent W. H. May on 15 January 1938.
 Enacted in the Representation of the People Act 1918 & created from the old East Glamorganshire (which included Pontypridd & the Tonteg/Church Village/Llantwit Fardre areas) & South Glamorganshire (which included the Llantrisant, Tonyrefail, Pontyclun, Llanharry & Cowbridge areas) parliamentary constituencies, the Pontypridd constituency from 1918 to the 1983 UK General Election remained unchanged & consisted of the Pontypridd urban district council area, the Llantrisant and Llantwit Fardre Rural District Council area, the Cowbridge municipal borough, and the Cowbridge Rural District Council area (which included the Llantwit Major, St Athan, Ystradowen, Llandow, Bonvilston, Llanharry, Llanharan & Brynna communities).

Notes

References

External links
Politics Resources (Election results from 1922 onwards)
Electoral Calculus (Election results from 1955 onwards)
2017 Election House of Commons Library 2017 Election report
A Vision Of Britain Through Time (Constituency elector numbers)

Parliamentary constituencies in South Wales
Politics of Rhondda Cynon Taf
Constituencies of the Parliament of the United Kingdom established in 1918
Pontypridd
1918 establishments in Wales
Mid Glamorgan

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A CRESWICK family is calling for round-the-clock police presence after a frightening attempted burglary in the early hours of Sunday morning. Jake Wright and Sasha Cousins returned home to their new house - which they have only been living in since Easter - when they realised there were a couple of people trying to get inside their house. Mr Wright called the police in distress four times throughout the 45-minute period during which the figures with a crowbar were trying to gain access to the property. "Knowing that they knew we were inside and they kept trying to get in was scary," Mr Wright said. After hours, incidents in Creswick are responded to by officers from Bacchus Marsh as Creswick is zoned into the Moorabool Police Service Area, which encompasses Moorabool Shire, Hepburn Shire and Golden Plains. It is about a 45-minute drive from Bacchus Marsh to Creswick. A spokesperson for Victoria Police said it appeared the supposed severity of the call, which was recorded as "suspicious loitering" rather than "attempted aggravated burglary" could have contributed to a delay in police response. Minister for Police and Emergency Services Lisa Neville said while any incident of crime was concerning, data from the Crime Statistics Agency showed there was a 7.4 per cent reduction in the rate of aggravated burglary and that Victoria Police have the resources they need to continue to drive the offending down. "Crime has fallen in Creswick in recent years, with the number of offences falling more than 33 per cent in the past two years - but there's more work that needs to be done," she said. But Ripon MP Louise Staley said the the issues around Creswick's police station not being manned at night had been ongoing for many years. "We said we would fix the problem to accommodate longer hours [but] the government has not chosen to take that up," she said. "Whenever there is a spate of in this case aggravated burgs, or people terrified in their homes or a spate of vehicle thefts - this can range from anti-social behaviour to being something absolutely terrifying - we get some additional short term patrols but the government doesn't do anything." She said a way needs to be found to link Creswick with Ballarat so when police are called, they are only 15 minutes away. Moorabool Police service area will receive 10 new general duties officers as part of the latest police allocation to service the local government areas of Hepburn Shire, Moorabool Shire and Golden Plains. Ballarat will have 15 new police officers allocated. READ MORE: Abandoned burning car sets Creswick forest alight READ MORE: Police find car in Creswick lake READ MORE: More police 'essential': Louise Staley READ MORE: Liberals pledge to upgrade Creswick police station
https://nnimgt-a.akamaihd.net/transform/v1/crop/frm/hayley.elg/f21dcf3a-b373-419e-bf89-06e3ee9965fe.jpg/r9_240_4256_2640_w1200_h678_fmax.jpg
Renewed calls for round-the-clock police presence in Creswick after frightening attempted burglary
Hayley Elg
ORDEAL: Creswick's Jake Wright, Sasha Cousins and Lisa Cousins want more police in their town to assist with faster response times. Photo: Adam Trafford
A CRESWICK family is calling for round-the-clock police presence after a frightening attempted burglary in the early hours of Sunday morning.
Jake Wright and Sasha Cousins returned home to their new house - which they have only been living in since Easter - when they realised there were a couple of people trying to get inside their house.
Mr Wright called the police in distress four times throughout the 45-minute period during which the figures with a crowbar were trying to gain access to the property.
"Knowing that they knew we were inside and they kept trying to get in was scary," Mr Wright said.
After hours, incidents in Creswick are responded to by officers from Bacchus Marsh as Creswick is zoned into the Moorabool Police Service Area, which encompasses Moorabool Shire, Hepburn Shire and Golden Plains.
It is about a 45-minute drive from Bacchus Marsh to Creswick.
The community is getting together now because we have absolutely had enough. Hoons, cars constantly being stolen and dumped in the bush, stuff getting taken - it's constant because everybody knows that after a certain time we aren't manned until officers from Bacchus Marsh can get here.
Lisa Cousins
A spokesperson for Victoria Police said it appeared the supposed severity of the call, which was recorded as "suspicious loitering" rather than "attempted aggravated burglary" could have contributed to a delay in police response.
Minister for Police and Emergency Services Lisa Neville said while any incident of crime was concerning, data from the Crime Statistics Agency showed there was a 7.4 per cent reduction in the rate of aggravated burglary and that Victoria Police have the resources they need to continue to drive the offending down.
"Crime has fallen in Creswick in recent years, with the number of offences falling more than 33 per cent in the past two years - but there's more work that needs to be done," she said.
But Ripon MP Louise Staley said the the issues around Creswick's police station not being manned at night had been ongoing for many years.
"We said we would fix the problem to accommodate longer hours [but] the government has not chosen to take that up," she said.
Ditchy's view.
"Whenever there is a spate of in this case aggravated burgs, or people terrified in their homes or a spate of vehicle thefts - this can range from anti-social behaviour to being something absolutely terrifying - we get some additional short term patrols but the government doesn't do anything."
She said a way needs to be found to link Creswick with Ballarat so when police are called, they are only 15 minutes away.
Moorabool Police service area will receive 10 new general duties officers as part of the latest police allocation to service the local government areas of Hepburn Shire, Moorabool Shire and Golden Plains.
Ballarat will have 15 new police officers allocated.
READ MORE: Abandoned burning car sets Creswick forest alight
READ MORE: Police find car in Creswick lake
READ MORE: More police 'essential': Louise Staley
READ MORE: Liberals pledge to upgrade Creswick police station