text:
"There are definitely more stories on the global stage from Indigenous storytellers than we've ever seen before. My hope is that this is only the beginning."
The Importance of Indigenous Storytelling: A Conversation between Devery Jacobs and Yolanda Bonnell
Yolanda Bonnell August 9, 2021
It is always – always a good and important time to be championing the voices of Indigi-Queer artists who are making waves and being such a source of representation. From theatre to television, online content to published works and beyond—Queer, Indigenous, 2-Spirit folks are Getting. It. Done.
One of those folks is Devery Jacobs (Rutherford Falls, Rhymes for Young Ghouls, Blood Quantum). The Kanien'kehá:ka award-winning performer, writer and filmmaker from Kahnawà:ke Mohawk Territory stars in the upcoming series, Reservation Dogs, created by Taika Waititi. I was fortunate enough to get to sit down (virtually) with Devery to chat about representation, political storytelling and what it means to have Indigenous work supported. Just two Indigi-Queer rez kids, shootin' the sh*t.
We took the time to introduce ourselves, where we come from and what we do, which was important to me so we were starting off in a good way, in relation to each other.
Y: Congratulations on being such an Indigi-Queer icon. I'm also a Queer/2-spirit artist and it's really great to see that kind of representation. I'm wondering if there are any moments where you can say 'oh yeah, this is why I do it'. Those moments where you discover the reasons why you do the work that you do.
D: A huge moment for me, and not only myself but also Joshua Whitehead, was Canada Reads, where I had the opportunity to champion his novel, Johnny Appleseed, which I love so much. It was really personal for me. I've been outspoken for a few years about my Queerness but I've never been able to find the vocabulary that really resonated with me. I'm still always on my journey of exploring who I am and what identifies me, with identity and labels and all that. It honestly opened a lot of doors for me to talk about Queerness with my family. And in my community as well.
Back home on my reserve, there are a lot more conversations being had about Queerness, about identity and sexuality that haven't been had before. It feels like an exciting time. And that's also one of the other reasons that I do what I do.
I recently saw this statistic on The Trevor Project about Indigenous Queer people being like, of all the youth of colour, and all the youth in general being Queer, we have the highest rates of suicide. That was so heartbreaking to read. It solidified the importance of having Queer, Indigi-Queer and 2-Spirit positive representation in the media. And working on Reservation Dogs, while we don't necessarily know Elora Danan's background romantically as a character, there were other Queer, 2-Spirit, and Trans Indigenous folks working on Reservation Dogs. I keep having moments that are like this is why I'm doing this which I think shows me that I'm on the right path, and that this is what I'm supposed to be doing.
Y: Totally. I often think back to my youth and the struggles that I went through. Had I had people like you, or even people like me—or literally anybody in the industry who was doing this work, maybe I wouldn't have felt like I needed to learn code-switching so well, or follow into the euro-centric ideas of what success is, or whatever. If there were other paths that were laid out … and that's what is so beautiful about your work. You are laying out those paths for youths to say "I can do that too" or "look there's someone that looks like me!"
D: A huge gratifying moment in my career happened this year when Paulina Alexis, who's part of the core cast of Reservation Dogs told me, "You're the reason that I had started acting, because when I was a little kid I had saw you on Rhymes for Young Ghouls I thought I could do this too." Now we're family and we are working together … we're sisters now. It makes me so proud and excited to see what we can do with a little bit of support, what we can do with representation.
Y: It's harm-reduction right? I've worked with Indigenous youth and led storytelling workshops with them and one of my favourite things about it is watching them in real time realize their own power, or realize their own abilities to create and tell stories.
We both know how important it is for Indigenous people to be telling our own stories. And we can see that in shows like Rutherford Falls and Reservation Dogs. What do you think the future of Indigenous storytelling looks like? Do you think there will be more opportunities for us in writing rooms, behind the scenes, on screen, do you think it's opening up?
D: I think it's beginning to open up. I think it's long overdue and it's embarrassing for networks and studios that there haven't been any mainstream Indigenous stories by Indigenous creatives. What's interesting, and what I'm noticing in Rutherford Falls and Reservation Dogs is one; of course it's only fitting that the first two Indigenous shows by Indigenous showrunners are comedies! That makes so much sense … humour is how we live!
The other thing that I'm noticing with these two shows is that Western audiences, and the industry as a whole, is taking notice that while these are both Indigenous comedies, and the first of their kind, they are very different. They're different tonally, creatively, stylistically, and content wise. They are varied in the conversations that they are having. Studios and funding are noticing that we have many stories, and that we have many storytellers … and that every Indigenous story is going to look differently based on who's telling it. Just like any other Western story! That is the key element that I'm most looking forward to; being able to see all of the different experiences, being able to see all of the genres, all of the stories out there. I'm aware of many projects that are in development, or are in production … There are definitely more stories on the global stage from Indigenous storytellers than we've ever seen before. My hope is that this is only the beginning.
Y: Yes I'm wondering how Canadian television will be a part of bringing forward those stories? Because I mean we can see it on APTN this whole time, but we deserve more support!
D: We absolutely deserve more support! I feel like networks are more concerned with checking a box of diversity so they don't get "cancelled"—when it's actually about giving a platform to these different communities and sharing stories. Because our communities have such beautiful legends and stories and such gifted storytellers that it's a shame that audiences don't get to hear from our communities. They should be so lucky!
Y: I know that there are so many Indigenous playwrights that are trying to shift the narrative and bring in Indigenous joy instead of the content displays of our traumas, which often we've seen on all media fronts and all platforms. I can see that there's so many stories being told, and opportunities for networks to scoop those stories up and provide those platforms because a lot of these stories can translate to film and television very easily, very well. And it brings more Indigenous people more jobs.
D: Absolutely! I have one filmmaker friend who wrote an incredible pilot for this dark gritty crime story that was about this fictitious reserve that bordered the US and Canada. When they brought it to different Canadian networks they were told "why can't you bring this to APTN?". It's like, APTN doesn't have the budget to make a show like this, if you want to collaborate with APTN, that's a different story but why would you assume that because it's following Indigenous people that widespread audiences couldn't connect to it?
Y: That's the thing, right? Like this idea that widespread audiences can't connect to our stories is again absolute nonsense.
D: Exactly! Meanwhile, we've been forced to identify with every white protagonist that's been shoved down our throats, since the beginning of the film industry.
One of my favourite elements of Reservation Dogs is Lane Factor, who's like a local kid from Oklahoma, who happened to audition for the show and booked one of the leads (Cheese), and plays a really nerdy native kid from Myrtle, Oklahoma and I'm like, "I'm a really nerdy Native kid!' Our community is full of them and I can't remember a character like that on mainstream TV. We've rarely been afforded the humanity to be nerdy or to be grumpy … to be hilarious, and goofy, and everything in between! In the film and TV industry our identity has been reduced to the chiefy and stoic stereotype.
Y: I was going to say – we are not allowed to be anything but braids and feathers!
D: And spiritual! My spirituality does NOT look like that.
(Combination Auntie laugh)
Y: You said something earlier that made me think of politics in storytelling. I'm a storyteller where politics are inevitably in all the stories I tell, but I also think that there's a part of it as Indigenous people that whenever we are given a platform it's almost inherently political. I guess what are your thoughts on politics in art and politics in storytelling?
D: I mean I grew up in Kahnawà:ke, where the legacy of the 1990s Oka crisis, before that happened, our language was nearly extinct and there wasn't a lot of pride within the community for being Kanien'kehá:ka. Whereas after the Oka crisis there's a whole generation of children who use Kanien'kehá first names, even myself. I was born as Kawennáhere Devery Jacobs. It's a very personal name for me which is why I don't use it as my working name. And I'll use it within my community, but like I grew up in a community that was ready to fucking throw down a blockade at any minute. And so, I didn't know that there was any other way to be but being political.
I saw how little the Canadian education system informed people about our history and who we are and what's happened to us. So I felt a responsibility to educate people. And I would always go out of my way to catch people up to speed who were willing to listen and willing to learn. And, both were quite exhausting, and now I feel like I've landed somewhere in the middle, where there are many people who do that important work and I feel like I'm best suited to telling stories and focusing on educating people through humanizing them through stories. Whether it's in front of the camera as an actor or behind the camera as a writer, director, producer, filmmaker. There are definitely more stories on the global stage from Indigenous storytellers than we've ever seen before. My hope is that this is only the beginning. There are definitely more stories on the global stage from Indigenous storytellers than we've ever seen before. My hope is that this is only the beginning.
Y: Yeah we deserve it!
D: Absolutely! We do !
Y: We deserve to not have to always be fighting and always be having to be political and always having to say something. People ask me a lot 'why can't you just be an artist?' Or 'why do you have to be the one?' And I'm like – we have to do something. I can't not do something. I think about the people coming up behind us, the youth, and how exciting it is that maybe because of the work that we do, that maybe they don't have to work as hard. Like, they can just be themselves and tell their stories just as they are without having to fit in an agenda or be political.
D: I look forward to the day!
Y: Who are some of your Indigenous heroes? And who would you like to work with in the future?
D: Um, I swear I've got some Mohawk magic because every time I say I want to work with somebody, or I put them on my vision board, I'll get to work with them!
Y: MANIFESTING!
D: I got to work with Neil Gaiman who was a hero of mine, and also like Taika Waititi 2010 film Boy is my favourite movie of all time, and I kid you not I have Taika's face, and the cast of Boy and Tribeca all on my vision board from two years ago, so I don't why this is happening but I'm like the ancestors are looking out for me! I got some Mohawk magic! I guess in terms of people I'd like to work with and who are my heroes I don't know how this would happen because she's a documentary filmmaker but I love Alanis Obomsawin's work, I think she's incredible. I'd love to work with Taika where he gets to direct me, instead of just being an executive producer, that would be even greater! I'd love to work with Barnaby again. He is just the reason why I'm in the film industry today. He really fought for me to land the role of Aila. And I was like on a different path when I got cast in that because I never thought it would be possible to have a career as an actor being a kid from the res who's an English speaker in a french speaking province. I'm like some weird serendipitous shit because we ended up filming Rhymes for Young Ghouls five minutes from my house on my reserve. Those are definitely some of many legends who I look up to in the film industry.
Y: That's so beautiful. I love that manifestation. It's so real. So my whole work and the collective that I co-run, is based on Indigi-nizing theatre spaces and dismantling the systems of theatre so that we are creating safety in storytelling. Because this idea that you have to suffer for your art, or that you have to be working 24 hours a day, is such nonsense. I feel like we need to focus on the storytelling and the people who are telling the stories – the storytellers. And caring for them in those spaces. It's so vital. How do you feel like you care for yourself in spaces that might not provide that care for you? How do you protect yourself?
D: I will find myself craving going home to my community and when I can, I'll go home and oftentimes I'll refuel. Another part of me will refuel by being surrounded by Indigi-Queer and 2-Spirit folk, that's a huge relief for me when I can exist, and just be and not have to carry anything outside of myself or bigger than myself. And then it gears me up for when I have to go onto set and be the only Indigenous person in white spaces. And also I go to therapy. I prioritize my mental health and I have been fortunate enough to have access to a psychotherapist and I've been going to therapy for four years.
I've had many breakthroughs over the pandemic when I had the space and time to sit and reflect. I joke how after 2020, I grew so much that I felt like I had emotional stretch marks all over my body. But yeah a combination of all of those things. I also like to journal, write, and cook for myself and loved ones … it forces you to be present and in the moment because if you are thinking about something else then your food will burn. So you gotta literally be in the moment!
Y: What advice would you give to artists or the youth who might also want to be professional storytellers?
D: I would take advice from Sterlin Harjo. When asked this question he said 'always tell the truth and to make stories for yourself versus for anybody else' and I think that encapsulated the advice that I needed when I was growing up.
Y: Is there anything that you would tell your younger rez kid self right now?
D: Um… hmmmm. I would say – it's okay to say no. It's okay to listen to your body, and what you need … and to prioritize what you need. You're already a great caretaker and you don't need to go above and beyond to take care of everybody else.
Miigwetch to Devery for sharing time and knowledge and chuckles with me and all of you.
Reservation Dogs premieres on FX on August 9th! You can also catch Devery in Rutherford Falls on Peacock (Amazon Prime Stacked here in Canada). My play bug can be purchased through the Scirocco Publishing website.
It is so important to support and engage with Indigenous content so that we can continue to create and tell our stories on all platforms to reach our communities and beyond. So keep tuning in, turning on to hear what we have to say cuz it'll most likely be a real gooder!
Follow @kdeveryjacobs and @yobiwankenobe. Reservation Dogs is now streaming on #FXonHulu.
Tags: APTN, Canada Reads, Devery Jacobs, Indigenous Storytelling, Johnny Appleseed, MadeNous, mohawk girls, Reservation Dogs, Rhymes for Young Ghouls, Rutherford Falls, Yolanda Bonnell
Danis Goulet's 'Night Raiders' is a powerful declaration that Indigenous peoples have always been here, and will always be here
Canada Day cannot be what it was. Not now, not ever.
Celebrate National Indigenous Peoples Day with APTN, TikTok, OCAD U & MORE!
Francesca Ekwuyasi On Writing, and Folklore, and Being the Main Character


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Where Thousand Oaks shooting victims and their families can find help
Ventura County set up a family center and an emergency hotline for victims and families after the Thousand Oaks shooting at Borderline Bar and Grill.
Where Thousand Oaks shooting victims and their families can find help Ventura County set up a family center and an emergency hotline for victims and families after the Thousand Oaks shooting at Borderline Bar and Grill. Check out this story on wisconsinrapidstribune.com: https://www.vcstar.com/story/news/crime/guns/2018/11/08/thousand-oaks-california-shooting-emergency-hotline-family-assistance-reunification-center-resources/1929751002/
Ventura County Star Published 10:46 a.m. CT Nov. 8, 2018 | Updated 4:07 p.m. CT Nov. 8, 2018
Ventura County Sheriff's deputies stand outside the house of shooting suspect Ian David Long in Newbury Park on Thursday. Authorities said the former Marine opened fire at a country music bar in Thousand Oaks on Wednesday evening.(Photo: Richard Vogel/AP PHOTO)
In the aftermath of the mass shooting at Borderline Bar and Grill, Ventura County has set up a Family Assistance and Reunification Center at the Thousand Oaks Teen Center, 1375 E. Janss Road.
The American Red Cross and chaplains are at the center to assist.
For family and friends looking for information, an emergency hotline is available at 805-465-6650.
For information on the Borderline Bar & Grill active shooter incident in Thousand Oaks, please call the Joint Public Information Hotline at 805-465-6650 or https://t.co/NCrmhIwQN2. Please stay away from area. Active law enforcement incident.
Para mas... https://t.co/3u1p8zr3kS
— Ventura County Fire (@VCFD) November 8, 2018
Heartbroken to hear about the shooting in Thousand Oaks. I'm closely following developments. There is a Family Assistance and Reunification Center at 1375 E. Janss Rd in Thousand Oaks for those with loved ones involved as well as an emergency hotline (805) 465-6650.
— Sen Dianne Feinstein (@SenFeinstein) November 8, 2018
California Lutheran University will be closed Thursday, Nov. 8.
Conejo Valley Unified School District schools will be open. Counselors will be available for students and staff.
More on Thousand Oaks shooting:
Tamera Mowry-Housley frantically searches for niece after Thousand Oaks shooting
Roads closed in Thousand Oaks due to bar shooting
What we know about the Thousand Oaks California shooting
California shooter suspect identified as Ian David Long in Thousand Oaks shooting
Procession planned for Ventura County Sheriff who 'died a hero'
Thousand Oaks shooting witnesses describe scene during attack on California ba
Timeline: What happened during, after the Thousand Oaks shooting
Read or Share this story: https://www.vcstar.com/story/news/crime/guns/2018/11/08/thousand-oaks-california-shooting-emergency-hotline-family-assistance-reunification-center-resources/1929751002/

redpajama_set_name: RedPajamaCommonCrawl


BLOOMINGDALE, N.Y. (AP) — State Police still haven't closed the case of a 75-year-old northern New York woman who's been missing for nearly two decades.
Harriet Olsen of Bloomingdale was last seen at her residence just north of Saranac Lake in June 2000. Her husband, Henry, reported her missing after dinner. He told troopers he went outside to the garage for less than an hour and she was gone when he returned to the residence.
Olsen was described as 5-foot-10 and 170 pounds, with short gray hair and glasses, and in fairly good physical health. But she was believed to be suffering from Alzheimer's.
Extensive searches over two weeks by state police, forest rangers, and environmental conservation police came up empty.
Anyone with information is asked to call state police at 518-897-2000.


10 July 2014 - Hyundai Motor's ix35 Fuel Cell has driven a record distance for a hydrogen-powered production car on a single tank, covering 700 kilometres across three countries.
The economy drive was conducted by independent Norwegian non-profit eco-pioneers Marius Bornstein and Arnt G. Hartvig. The ix35 Fuel Cell, the world's first mass-production fuel cell electric vehicle (FCEV), was driven between Oslo (Norway) and Malmö (Sweden) via Gothenburg (Sweden) and Copenhagen (Denmark). The journey took 10 hours to complete, at an average speed of 76 km/h, taking in city and highway driving.
The pioneering vehicle was in production-standard specification, and exceeded its stated range of 594 kilometres, with the trip computer still indicating nearly 10 kilometres of range available at the journey's conclusion.
We had planned to finish in Copenhagen, but realised there was enough hydrogen left in the tank for a longer drive. When we arrived at the filling station in Malmö we still had a few kilometres of range remaining. To achieve this distance on just one tank of hydrogen shows the potential of this technology and the ability of the Hyundai ix35 Fuel Cell. I believe this is a world record.
In April 2012, the two drivers travelled from Oslo to Monaco in an ix35 Fuel Cell, a distance of 2260 kilometres, demonstrating the usability of fuel cell cars and the growing refuelling infrastructure.
The distance travelled by the ix35 Fuel Cell demonstrates the viability and real-world benefits of hydrogen fuel cell technology – it's an electric vehicle with long-distance range. Hyundai Motor is the first automaker to mass-produce fuel cell vehicles, and we continue to promote the growth of Europe's hydrogen refuelling network.
As part of the Hydrogen For Innovative Vehicles (HyFIVE) initiative, recently established to grow Europe's refuelling infrastructure, a hydrogen station was opened in Malmö in June 2014. As part of HyFIVE, 110 fuel-cell vehicles from five manufacturers will be delivered to customers across Europe, including 75 from Hyundai Motor.
The Hyundai iX35 Fuel Cell is the latest model from a development programme that began in 1998, and continues at the company's dedicated fuel cell research centre at its Eco Technology Research Institute in Korea. In January 2013 the company became the world's first automaker to begin mass production of zero-emission, hydrogen-powered vehicles, underlining its position as a world-leader in the development of fuel cell technology.


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text:
PPIP5K1 () – білок, який кодується однойменним геном, розташованим у людей на 15-й хромосомі. Довжина поліпептидного ланцюга білка становить 1 433 амінокислот, а молекулярна маса — 159 521.

Кодований геном білок за функціями належить до трансфераз, кіназ, фосфопротеїнів.
Задіяний у такому біологічному процесі, як альтернативний сплайсинг.
Білок має сайт для зв'язування з АТФ, нуклеотидами.
Локалізований у клітинній мембрані, цитоплазмі, мембрані.

Література

Примітки

Див. також
 Хромосома 15

Некатегоризовані білки

redpajama_set_name: RedPajamaWikipedia


The warmest month (with the highest average high temperature) is February (20°C).
Months with the lowest average high temperature are June, July and August (11°C).
The month with the highest average low temperature is February (9°C).
Wettest months (with the highest rainfall) are July and August (250mm).
The driest month (with the lowest rainfall) is February (100mm).


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Q: Django ModelForm cannot instantiate request.FILES I am trying to save a file to a modelform and I can see the file in request.FILES if I just print it out on the console with "print request.FILES" which gives me;
<MultiValueDict: {u'ondisk': [<InMemoryUploadedFile: myfile.docx (application/vnd.openxmlformats-officedocument.wordprocessingml.document)>]}>

When I go ahead and try to instantiate the form with
form = UnifiedFileForm(request.POST, request.FILES)

I get a form error saying this:

ondisk

This field is required.

Its basically complaining that "ondisk" is not there, but it clearly is. Either I am really missing something here, or something is horribly wrong.
View Code:
def AddFile(request):
    """
    View Name: AddFile
    URL: /files/add/
    Template: None
    Parameters: fs, tags, files
    """
    print request.POST
    print request.FILES
    if request.POST and request.FILES:
        form = UnifiedFileForm(request.POST, request.FILES)
        print form print form.errors
        if form.is_valid():
            print 'form was valid'
            print form.cleaned_data
            f = form.save(commit=False)

redpajama_set_name: RedPajamaStackExchange


Robin Frazier Distance, was born March 11,1955, to Ruth and the late Robert Frazier. After a brief illness, God in His infinite wisdom called her into eternal rest on October 19, 2018.
Loving and caring in all she did, Robin led a Christian life always willing to help anyone she could.
At and early age she gave her life to Christ and was baptized at Southern Baptist Church. She later transferred her membership to the Wayland Baptist Church. Upon her death she was worshipping at Emmaus Missionary Baptist Church, where she served as superintendent of the Sunday school. The church was her life. She loved vacation bible school and Sunday church services.
Robin loved her family. She, along with her siblings (Robert and Rhonda) often celebrated birthdays together. Whenever you saw her, you were sure to see her mother: Ruth.
Robin graduated from Eastern High School. She then attended Coppin State College and in 1977 earned a Bachelors degree in Special Education. Continuing her graduate studies at Coppin, Robin achieved her Masters in Education. Shortly after, she became employed by the Baltimore City Public Schools, where she dedicated her life to the educational development of our youth for forty-one(41) years. Her students loved her. Many of them remained in contact with her during their adult life.
Although she had no biological children, she had a passion, enthusiasm, and dedication to many children that life bought her way. Teacher, mentor, second mother and friend, Robin touched the lives of the children of family, friends and strangers. After retirement Robin volunteered her time at the Victory Day School in Reisterstown.
Robin loved everyone, co-workers, students, neighbors, church members, family and friends. A holiday didn't past without her preparing meals and feeding the multitude. There was no dish she couldn't cook. If you had a taste for it, she would prepare it.
Since her junior year of college, Robin has been a member of Sigma Gamma Rho sorority. Often sharing all of her sorority experiences on Facebook. Facebook was her social media connection to everyone. Whenever she got dressed up, she posted it. Whatever the new experience she posted it. Facebook documented the story of her life and allowed her to keep in touch with family and friends near and far.
Robin met and married Rodney Distance.
Preceding, her in death were her father, Robert Frazier: sister , Rhonda Frazier Long: grandmother, Beulah Bailey: uncles, Clinton, Matthew, Winfield and Henry (Peter Rabbit) and nephew, Robert, III.
Robin leaves to cherish her memories her loving mother Ruth, who was by her side every day that God loaned her to this earth: husband Rodney: brother Robert, II (Daisy): niece, Elizabeth Wright ( Sugar): nephews Shelton, Travis, Deshawn, Brian, and Ethan: nieces Cheyenne, Tanya, Mone and Chade: Godparents Marshall and Thelma Brooks: God-sisters Deena and Debbie: mother-in-law Flora Distance: a special cousin, Trudy (Lewisville ,Texas): one sister in-law: brothers-in law and a host of loving aunts, uncles, cousins, relatives and friends.


Vikings fighting dragons, this sounds really cool, but for whatever reason I just could not get into it. I liked the idea, but I just couldn't get into this kids movie lol.
A boy Viking can't bring himself to kill the dragons, ends up befriending them, and saves them all in the end.
I thought it was cool that he lost his foot in the end. I also liked that there were female Vikings fighting. Other than that, don't really have much to say.


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Johan Wilhelm Graffman, född den 24 december 1807 i Göteborg, död den 28 november 1868 i Växjö, var en svensk läkare.

Graffman blev 1826 student vid Uppsala, där han avlade medicine kandidatexamen 1835 och medicine licentiatexamen 1837. Sistnämnda år promoverades han där till medicine doktor och blev samma år kirurgie magister vid Karolinska institutet. Graffman var extra regementsläkare vid Kronobergs regemente 1838–1839, hospitalsläkare i Växjö 1839–1855, lasarettsläkare där från 1839 och tillika stadskirurg där. Han blev riddare av Vasaorden 1856.

Källor

Svenska militärläkare
Svenska lasarettsläkare
Riddare av Vasaorden
Svenska läkare under 1800-talet
Läkare från Göteborg
Födda 1807
Avlidna 1868
Män


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--- Select a team ---
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First ICO significant fines for data breaches of GDPR
In July 2019, the Information Commissioners Office (the "ICO") issued notices that it intends to fine Marriot International £99.2 million and British Airways £183.4 million for infringements under the General Data Protection Regulation ("GDPR").
The fines, which represent 1.5% of British Airways' turnover in 2017 and approximately 3% of Marriot International's 2018 revenue, fall well within the remit of the monetary powers imposable by the ICO under the GDPR; suggesting that the independent regulatory body is taking a more active approach to its enforcement. The ICO is acting as lead Supervisory Authority leading on behalf of the other European data protection authorities. Each of the companies being fined is able to make representations to the ICO in respect of the proposals.
On 8 July 2019, the ICO announced that it was intending to fine the second-largest airline in the United Kingdom, British Airways ("BA"), £183.4 million resulting from a data protection breach that the ICO found to have occurred in June 2018.
In September 2018, BA reported a cyber-incident to the ICO, whereby the personal data (forming names, addresses and payment card data) of approximately 500,000 of its customers were harvested by cyber attackers. Customers were redirected from the BA website to a false website. The failure to take appropriate technical measures is thought to stem from poor security measures having been adopted.
The ICO announced subsequently a fine on multinational hospitality company, Marriott International, for a sum totalling £99.2 million.
Marriott International notified the ICO in November 2018, of a cyber-incident concerning the records of 339 million hotel guests. Some 10% of these records related to residents within the EEA. It was understood that the records, which formed part of a 'guest reservation database' owned by Starwood Hotels Group ("Starwood) was compromised in 2014.
Whilst Starwood was not acquired by Marriott International until 2016, the ICO suggested that the due diligence steps taken by Marriott International during the acquisition process and its security arrangements used in discovering the breach were not adequate.
Both BA and Marriott International will now be able to respond to the ICO's announcements and make their own representations.
Regardless of the outcome of either party's responses, however, the ICO has sent a clear message to UK organisations as to the stance it wishes to take towards information security and companies who have yet to put in place adequate measures to protect their customers' data.
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The Chargers need to seriously consider trading for a WR | Yahoo Fantasy Football Forecast
Yahoo Sports' Matt Harmon and Scott Pianowski explain why the Los Angeles Chargers are in desperate need of some help at the wide receiver position, including why Houston's Brandin Cooks could be a good fit.
SCOTT PIANOWSKI: The Chargers, they have an odd receiver room, right? Evan Silva's talked about this all season. Like, they could really use a field stretcher. I know it hurt to lose Guyton in a blowout, by the way, where they never should have had any, but they should've been running the ball and getting on the bus anyway. But this team really needs, like, I don't know, DeSean Jackson type, a MVS type, just something. They don't have that. It's a slow team.
MATT HARMON: They should have been the team that traded for Robby Anderson, Scott. They should have.
SCOTT PIANOWSKI: Yeah, you know what. I see that. And the NFL trade deadline used to be a big nothing and now it's starting to creep into some relevance. We still have a few more days. Maybe they'll make a move for somebody. I don't know.
Maybe Denzel Mims can come over, or one of the Jet receivers. Although obviously, Elijah Moore, they say they're not going to trade him. I take them at their word.
But I thought-- I had the Chargers going to the Super Bowl. That's certainly a horrible prediction. Although, I got a lot of predictions wrong in this division. I also had Russell Wilson having a great year for Denver, and that's not going to happen.
But there's a lot of things wrong with this Chargers team. And they seem to get unlucky with injuries. They always seem to have o-linemen getting hurt. You talked about Jackson getting hurt on a non-contact injury. Mike Williams was I think squarely in the top 10 receiver conversation and now that's probably out the window for a while.
Allen didn't look like he was anywhere near 100%. It's kind of par for the course. This just seems like a team that was born under a bad sign. The black cloud seems to follow the Chargers around.
MATT HARMON: There was a report from Ian Rapoport this morning that Brandin Cooks, Chase Claypool, Jerry Jeudy were all garnering some trade interest. Like, I think the Chargers have to seriously consider making a move for a wide receiver, even KJ Hamler. I know that's in the same division, though. So that's not going to happen.
But like, Brandin Cooks would be really interesting. A speed guy. I don't think Cooks has played all that great from start to finish. Now they might have a serious injury for Nico Collins too.
So that's something to monitor as well. But man, I mean, the Chargers just, I totally agree with Evan's point, they lack speed. And outside of Keenan Allen, like, none of these dudes consistently separate.
And this is an offense too that has structural problems. I maintain that, like, the way they call plays for Herbert is not great. Like, it's a bunch of short stuff. It's a bunch of quick game. And it's just not, like, conducive to the freak show that they have at quarterback.
But they have protection issues, all this kind of stuff. So Chargers are a weird team. They continue to be a weird team and a very injured team.


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Lessons in Building Safe, Inclusive, and Functional Spaces for LGBTQ+ Folks
If you're wondering how you can more actively foster safety and belonging for LGBTQ+ folks in your online community, there's precedent to learn and borrow from. In this episode of Community Signal, we're joined by Samantha "Venia" Logan, the CEO and founder of Socially Constructed. Venia shares lessons from her decade of experience building community for LGBTQ+ individuals, which started when she began sharing her transition journey on YouTube.
Patrick and Venia discuss tools, policies, and practices that can help build queer friendly spaces over time. For example, how easy is it for someone to edit their profile information within your online community? What specific policies do you have in place to protect LGTBQ+ people? And a big one – how are others in your organization (outside of the community team) contributing to diversity and inclusion?
At this point you might be asking, "how do I measure or communicate progress?" To this we ask, what are community-based outcomes that indicate someone feels safe contributing and like they belong? As Venia explains (15:23): "As a person feels more and more comfortable self-disclosing, they're going to use more organic language, they're going to talk a lot more, their rate of inclusion is going to increase, but so will the length of their posts." Work with your community to figure out which behaviors relate to their sense of inclusion and measure those over time.
Patrick and Venia also discuss:
Making pronouns part of everyday conversations
Twitter's policies and handling of a recent high-profile deadnaming case
Being intentional about your metrics and KPIs (Key Performance Indicators)
Make space for everyone to share their pronouns in everyday conversation (08:48): "Pronouns are not just a segment that you're going to put on your profile. … At every meeting, [if] you invite people to share their pronouns – cis, trans, doesn't matter – it essentially says, pervasively speaking, this is a queer-friendly, queer-safe space. … Oftentimes, you want to implement these rules so that you're not looking for explicit consent, you're looking for implicit acceptance." –@SamanthaVenia
Focus on tracking the behaviors that matter most to your community (14:23): "[With behavioral metrics], we need to return to a notion of simplicity, where we are recording things that people actually want us to listen to. When people engage in our online communities, they are leaving behind comments, behaviors, artifacts of conversation, and they want us to pay attention to those things, so why are we recording every single move they make in a community and not recording anything about the nature of the comment they left?" –@SamanthaVenia
Perfectly accurate data reporting does not exist, instead, try replicating your results (18:06): "Instead of worrying about gross amounts of accuracy in your data … [measure] it again. The exact same thing that you did, in a second spot, in a second scope, just do it again, and again, and again. Once you repeat the same process and you have four corollary actions that are all telling you the same thing and one that's different, what is the resolution of your action? It just skyrocketed without you ever having to be accurate. Social science is not about causation, it's about enough correlation to infer causation." –@SamanthaVenia
Keep spaces safe by upholding the commitment to exclusivity (20:50): "Don't expand what's working for a safe space because keeping an exclusive space is what made that place safe. Instead, go over to the other place, reproduce your success, diversify it. The phrase that I use is 'Don't expand, diversify.' Exclusivity breeds inclusivity." –@SamanthaVenia
If you're creating a space for everyone, you're creating a space for no one (23:56): "When you try to please everyone, you end up pleasing no one, and you end up having no one because no one feels particularly special, or catered to, or welcome in those spaces." –@patrickokeefe
Focus on your role of setting precedent, building momentum (24:59): "I will boil down any community management job from architect, coordinator, moderator, facilitator… it doesn't matter what you do in community. Your job is to set precedent, to do a thing, then build momentum for that thing until the community is doing it on its own." –@SamanthaVenia
About Samantha "Venia" Logan
In 2010, Samantha "Venia" Logan transitioned from male to female and shared her entire 10-year journey on YouTube. Over the next decade, that decision snowballed into an active and healthy career in community management, diversity, education, and measurement in anonymous community health. In 2012, Venia founded RESCQU.NET, a nonprofit organization that simultaneously marketed to an invisible audience and catered to their anonymity. In 2017, she graduated with a degree focused on community management and became a full-stack marketer at DigitalMarketer.
For the past five years, Venia has built quantitative and qualitative data measurement tools for brand communities online. Through SociallyConstructed.Online, she is committed to helping businesses build robust, self-sustainable communities.
Samantha "Venia" Logan on LinkedIn
Venia on YouTube
Venia on Twitter
RESCQU.NET
SociallyConstructed.Online
"3 Takeaways From a Decade Building Queer Community"
Educational resources from Safe Zone Project, PFLAG, and Campus Pride
2022 Edelman Trust Barometer
Chris Mercer
Twitter's hateful conduct policy
Socially Constructed's Discord and YouTube channel
[00:00:04] Announcer: You're listening to Community Signal, the podcast for online community professionals. Tweet with @communitysignal as you listen. Here's your host, Patrick O'Keefe.
[00:00:21] Patrick O'Keefe: Hello, and welcome to the show. We're talking with Samantha "Venia" Logan, a community pro who happens to be transgender about her decade's worth of experience building safe, inclusive spaces online for LGBTQ+ folks, and how we can do the same. There's also plenty here about anonymous community health measurement as well.
Thank you to Rachel Medanic, Serena Snoad, and Carol Benovic-Bradley for supporting our program. If you'd like to join their ranks, please visit communitysignal.com/innercircle.
In 2010, Samantha "Venia" Logan transitioned from male to female and put her entire 10-year journey on YouTube. Over the next decade, that decision snowballed into an active and healthy career in community management, diversity, education, and measurement in anonymous community health. In 2012, Venia founded RESCQU.NET, a nonprofit organization that simultaneously marketed to an invisible audience and catered to their anonymity. In 2017, she graduated with a degree focused on community management and became a full-stack marketer at DigitalMarketer.
Venia, welcome to the show.
[00:01:04] Samantha "Venia" Logan: Hello, thanks for having me.
[00:01:33] Patrick O'Keefe: It's my pleasure. I want to talk about your origin story in community. How did you get your start in online community?
[00:01:40] Samantha "Venia" Logan: Sure. Everyone has a coming-out moment.
I actually started in community because I was forced by my local community college at the time, I was getting a fancy-schmancy art degree, I wanted to be a gallery artist. I came out as trans at my school at my university back in 2010, and it did not go well, so I really had to advocate for myself. I was thrown into this public speaking role. In for a penny, in for a pound, I started a YouTube channel about my transition, and over the course of the year, in my first year of that YouTube channel, I had amassed about 4,400 people, and I also became a user and then leader for this YouTube channel, a collaborative channel called Trans Youth Channel.
What had happened was, I had inadvertently – this is always the case with community managers. I had inadvertently created a community of LGBTQ people, primarily trans people, who weren't out yet, who were closeted in their personal lives, who had a completely separate online life from their physical life, but they needed resources. They needed people to give them what they needed to transition to change their lives, to design their lives in a better way, and they didn't know how to do that. There was this huge emotional fear hurdle and then, in addition to that hurdle, there was a notion of is this really right for me, there's these self-doubts. Then, after that, came the things that you would normally think of access to queer-centric health care, access to physical brick-and-mortar institutions, local communities. I found myself with 4,400 queer individuals who simultaneously wanted me to connect them to resources but also wanted to remain anonymous, and I'm like, "How do I do this?" That's how I started in community.
My partner, at the time, worked for Canonical Ubuntu, a open source software. Jono Bacon was working there at the time, and I went up to him and I'm like, "Hey, listen, it looks like you're doing this thing, and in a completely different vertical, got any advice for me?" He's like, "I'm not going to lie to you, I'm flying by the seat of my pants too."
I decided to go to college, and college is just like, "We have no idea what this work is … in journalism, maybe communication, anthropology. You know what? Let's just do them all." Then I spent a whole bunch of time in college learning how to build online communities that catered to safety, anonymity, but still also could prove their value, and that's been the underlying pattern of my career.
[00:04:18] Patrick O'Keefe: Thanks for sharing that. It's interesting to hear anthropology come up because that's come up on the show before, people who have studied anthropology or anthropology majors, I forget, someone was on the show with that background, and they work in community, so there you go.
I enjoyed your article, "3 Takeaways From a Decade Building Queer Community," and we'll link to it in the show notes. In it, you make a really interesting point about privacy, which you just sort of alluded to. A lot of folks want to talk about how diverse their community might be, with perhaps the best of intentions, but we sometimes forget that online communities, for the most part, are pseudonymous, in that members choose what they provide us with information-wise. We allow members to choose how much of themselves they share with us. In your piece, you talk about how important this is for LGBTQ+ folks. I'm going to quote you here, "As community leaders, we have to build a community conscious of privacy, security, and anonymity without even seeing the community members you're impacting. You don't get to have data on how queer your community is, you just have to assume that's the case and do what you can to provide for them."
Can you talk about that a little bit more, expand on it, and just why it's so important?
[00:05:24] Samantha "Venia" Logan: When I wrote this article, I was asked to speak at a conference. It was June, it was a queer-centric conference by HR PowerToFly I think is what the company was based on. DEI was all the rage for the entirety of the conversation, and a lot of conversation was, how do you prove DEI to your C suite so that they'll actually do the thing?
What I've noticed, this is what seems to be happening by and large, and I think that DEI representatives and community managers get the unfair stick in this. Oftentimes, the company will be very forward-facing for the brand, saying, "We want amazing workers, we're going to give them amazing rights." They're very proactive about creating these policies.
Then they're just like, "In addition to these policies, we're going to take this one person who's responsible for doing all the things, and we're going to centralize the conversation of diversity, equity, and inclusion, we're going to centralize the conversation about online communities, onto this one person," and then the rest of the company gets to ignore.
One of the big issues with that, you're not just looking for that one person to build infrastructure. Harkening back to that concept of communication and anthropology, there's a theory, since 1980s, it's actually a sociology theory, this socio-ecological model, this is a model that essentially holds that there are specific scopes of society that you can study. Each scope requires that you do something in order to change an overall culture. Your scopes include your intra-personal self, who you are inside, and then your interpersonal self, how you demonstrate yourself to your friends, to your family members.
Then the next step up after that interpersonal is small groups, your friends and your family members interacting with one another. Then after that, you come into an inner community, this is like a familial unit or an organizational unit. Then you have an organization, this is where your company is. Then after that is your outer organization, and then how your organization will interact with one another, trade deals, that kind of thing. Your greater community, and then up at the top, you have policy and internet stuff.
The socio-ecological model essentially holds that you can't focus on any one individual scope and expect something to get done about it. The organization is building this policy and saying, "Yes, we're a DEI centered." The managers building the small groups also need that infrastructure. You have to build that infrastructure, assuming that in order for you to carry that policy down, and in order for you to actually benefit a queer person who does not want to come out but would really like their rights, please, you have to build a socio-ecological approach to building queer-friendly policies.
[00:08:17] Patrick O'Keefe: That's a lot of big-picture stuff. I want to bring it down to a micro level because I'm leaning into the idea of, do what you can to provide for them.
Jenny Weigle, one of our Patreon supporters picked up on this theme as she had a client who was unsure, and I'm sure this is a very common story, unsure of how they could best serve their trans community members when they don't know how many of them there are or who they are. On that beginner micro level, where should they start?
[00:08:43] Samantha "Venia" Logan: I think the lowest hanging fruit and probably something she's already thought about doing is the pronoun conversation. Pronouns are not just like a segment that you're going to put on your profile. It's something where, at every meeting, you invite people to share their pronouns, cis, trans doesn't matter. It essentially says, pervasively speaking, this is a queer-friendly, queer-safe space. You're not asking, "Hey, are you trans?" By asking for a person's pronouns. Because you've already stated, "My pronouns are she/hers, I'm inviting you if you want to talk about it."
Oftentimes, you want to implement these rules so that you're not looking for explicit consent, you're looking for implicit acceptance.
[00:09:25] Patrick O'Keefe: It sends a signal just by asking the question without actually calling out any particular group that, this is a space where you can feel comfortable to do that.
[00:09:33] Samantha "Venia" Logan: Yes.
[00:09:34] Patrick O'Keefe: It's interesting to hear that because I've definitely heard from people that I know that have had a meeting start with the question of pronouns, and then they're surprised by an answer they received from one of their colleagues or one of their co-workers, and they didn't realize how that person felt or how they identified or where they were. It is an interesting question to start a meeting with.
[00:09:54] Samantha "Venia" Logan: Yes, agreed. One of the other things that I would say – because I'm sure the pronouns conversation came up for your Patreon member.
One of the other things is discussing actual certifications and third-party awareness, making sure that you have a Safe Zone training certification that is available on your offices if you have a brick-and-mortar door, or a closet-friendly certification, Backpack and PFLAG have both provided that, but it's effectively asking, are the spaces and is the technology that you're expecting your employees or your community members to use, are they actively showing that they are safe?
[00:10:32] Patrick O'Keefe: On the pronoun thing, I was just thinking about real quick. It's so incredible to me that Twitter let Instagram, LinkedIn, and so many other platforms and communities beat them to defining pronouns on your profile without using bio space, as it's so limited and valuable. They had that in the bag, in my view, people were already there leading them to that very clearly across the user base of Twitter, and yet they fumbled it completely.
I just don't understand how LinkedIn, Instagram, and I run an online community on ancient software that I'm working on migrating. One of the things we're going to do when we bring in this modern-day software is I'm going to just add a custom field for pronouns. It's optional, and you can put it there if you want, don't put it there, do what you want. I'm going to beat Twitter. I can't figure it out.
[00:11:18] Samantha "Venia" Logan: You're not wrong. Harkening back to that socio-ecological model, the higher up that model you go, the more risk there is in your company brand or your community brand or making more people angrier. What a lot of people who have that power tend to do is they tend to say, "Well, in these smaller groups, yes, sure, why not, we'll totally do that, but we are scared to write the policy and put it into action when it could have something to do with our organizational brands, or our community's brands." They feel like it says something to them.
I feel like we also had this happen with Nike and Kaepernick, where for the longest time, discussions of racial equity and inclusion in businesses was so difficult to have. Then Nike happened, Kaepernick and the NFL happened. The NFL went one way, Nike went the other way, and suddenly Edelman's Trust Barometer, the most recent report to come out is literally saying that it is now the CEO's job to be the face of diversity and inclusion, and that's almost entirely Nike's fault.
I think if we can just learn and teach people who have a stranglehold on their brands to release it a little bit and recognize that the collective brand they're building down here is the same as the one they're building up here cohesively, we'll get a little bit more of that.
[00:12:44]Patrick O'Keefe: I like to say you can't moderate scared.
[00:12:47] Samantha "Venia" Logan: Exactly.
[00:12:48] Patrick O'Keefe: I want to talk about anonymous metrics, something that you brought up in our pre-show questionnaire, measurement in anonymous community health, and how it's just a constant theme in your work and in your career. From your conversation so far, it's obvious the inclusion of anonymous is very meaningful. Conversations with clients, conversation with people who demand ROI, or at least are headstrong on that path, and they want to measure the headline and know everything about every person. What does that mean, anonymous community health, in terms of how we look at the data, or how we should look at the data?
[00:13:23] Samantha "Venia" Logan: I have a tendency to be a little bit up in the air but I think that this one's going to really come to ground pretty hardcore.
[00:13:28] Patrick O'Keefe: I'll take it.
[00:13:30] Samantha "Venia" Logan: We have a tendency to be metrics obsessed. That's Jono Bacon's word for it. We want all the things. We want all the metrics. We, since 2012, have grown in the marketing industries and in the business industries, to want to know all of the things, big data all of the time. It's no wonder people are just like, "Hey, this is very invasive."
Obviously, the approach that we're taking to metrics isn't working because, on one end, the marketer and the community manager are pulling their hair out going, "Why isn't this data accurate? Correlation doesn't equal causation. Oh, no," and they're getting frantic and they're picking like 20 KPIs.
Then on the other end of the screen, is the customer or the community member, equally frustrated clicking, "No, I don't want your cookies." The notion is, we need to return to a notion of simplicity, where we are recording things that people actually want us to listen to. When people engage in our online communities, they are leaving behind comments, behaviors, artifacts of conversation, and they want us to pay attention to those things, so why are we recording every single move they make in a community and not recording anything about the nature of the comment they left?
[00:14:48] Patrick O'Keefe: When you say that, I hear actions. Is that a fair way to hear that? You want to know what people actually do, what they act upon, how they choose to interact.
[00:14:57] Samantha "Venia" Logan: Behaviors and sentiment are the two things that you can record just in general. I follow a amazing measurement marketer, Chris Mercer. He goes by Mercer. One of the big things he says is, "Truth is in the trend, power is in the pattern, and you are measuring the trend of behaviors over time in marketing."
In community, you are measuring the trend of sentiments over time. What is that going to look like? Well, as a person feels more and more comfortable self-disclosing, they're going to use more organic language, they're going to talk a lot more, their rate of inclusion is going to increase, but so will the length of their post. Can we use that? Then there's going to be the amount of social glue that we have between individuals.
Is one person talking to achieve three people in the community only, and is that a lot of engagement, or are they talking to 30 people and not really as much, and what does that mean for your community specifically? There's a switch happening here. One of the fun things about that is that these are not marketing metrics, they're cultural metrics. You are playing the anthropologist in your community, and you're using social scientific processes to measure a social scientific community.
[00:16:17] Patrick O'Keefe: I'm sure that you've had some interesting conversations as you work with clients, and you build out analytics dashboards that they might be a tough sell, to say the least. Give me, I guess, a counterargument people give you. I'm sure they've given several, but give me one, a popular one, then how you address it.
[00:16:38] Samantha "Venia" Logan: Sure. Correlation does not equal causation. Hear that all the time, all the time. It's a social science problem. Don't get me wrong, it is a problem, but a lot of people are just like, "Right, but how do you know?" Here's the way that I view this. There is a pyramid of accuracy. You can have all of the data coming in, it's just spilling through. Someone just went and recorded all of the things, or wrote down all the things, or did all the interviews, and there's raw data, just all over your table.
It's very broad and it's not very useful, it's not being used to answer any problems or questions. You sift through it, and now you have less data, you're in the middle tier of that pyramid, but it's more useful now. You're starting to get a sense of the trends and the patterns, you're starting to throw out what's not useful. Then, as you climb up that, you get the specific pieces of data that are really, really important to you, and you're pretty sure there's something about this, there is a trend, there is a pattern.
Everyone goes, "Okay, I'm going to go to my CEO with this information." The CEO says, "Right, but it's not causation." The next thing they do is they say, "Okay, well, I need to figure out something more concrete, I'm not measuring it well enough. I need a higher level of resolution." That's not actually an answer because once you get so high that you are metrics-obsessed and you're worried about the accuracy of your data, you have lost the thread on what you're trying to do completely. You are trying to answer a question that has an action.
Instead of worrying about gross amounts of accuracy in your data which doesn't exist, you're talking about measuring people, do it again. The exact same thing that you did, in a second spot, in a second scope, just do it again, and again, and again. Once you repeat the same process and you have four corollary actions that are all telling you the same thing and one that's different, what is the resolution of your action? It just skyrocketed without you ever having to be accurate. Social science is not about causation, it's about enough correlation to infer causation.
[00:18:42] Patrick O'Keefe: This could just be my own bias, I guess, given my work, but I find that community work is often held to a stricter set of standards when it comes to data and measurement than some other fields or other areas of the company that operate and also cost money and have other goals, or do different things that aren't always just sales-driven or as clean as like, "I called Barry. Barry told me on the phone 'I'll take 50 widgets.' Therefore, I'm going to claim the 50 widgets."
Forget the fact Barry might have Googled it, looked at the community already, read about it, then talk to you, but okay. Community just seems to have a hard standard sometime, and that can make it tough and it's something they push back on. Because you don't want to sound like a whiner, you don't want to sound like someone who's saying, "What about us?" You're going to be like," Well, you let Barry get off the hook on this," or, "You let Barry do this."
I think one of the things that I've tried to do in the past is just to agree on core ideas. You talked about 20 KPIs. Let's hone in on what's important here, what we're trying to measure, and let's see how the community ties to that. Of course, in my case, I had some people change the core metric three times in like a year. That didn't help me decide how to handle it, but yes.
[00:19:49] Samantha "Venia" Logan: Going back to that same conversation about stop trying to prove causation because causation is an end result of doing correlation over and over again. If you keep changing the metric every quarter because it's not working, you can't benchmark current processes off of a prior data. That means there's no longitudinal study happening in your community, you can't determine whether something changed, and therefore you can't see if the line is going up into the right, so benchmark.
[00:20:18] Patrick O'Keefe: Still going back to your article again, and something you brought up, the idea that exclusivity is an important part of building inclusive communities. In your article, you shared a story that brought you to that revelation but I just like to hear about maybe the story, maybe the lesson, just the thought behind that exclusivity being necessary to inclusive communities.
[00:20:37] Samantha "Venia" Logan: Yes. The way that I tend to define it, and a lot of people look at me like a little bit weird when I say this, but the reality is, the job of building a safe space and expanding it is not to expand it. Don't expand what's working for a safe space because keeping an exclusive space is what made that place safe. Instead, go over to the other place, reproduce your success, diversify it. The phrase that I use is "Don't expand, diversify. Exclusivity breeds inclusivity."
Because if you have two highly specific exclusive groups catering to specific audiences, you are not reducing the level of safety in either space but you are catering to more people. If you expand it, on the other hand, now you have two target audiences in the same space. That's not feeling all that safe. I think this also applies to marketing strategy as well.
If you consider support groups, for instance, this is where it came out of, you have a transgender support group specifically for trans women and there are seven people showing up and then three or four trans men come by and they're like, "Hey, we really, really need a resource, we need a group," and you're just like, "Yes, come in." Now the trans women and the trans men are now sharing the space to talk about their own conflicts, which is good, don't get me wrong, but trans women and trans men experience different problems fairly frequently.
Maybe it is better to do the same thing you did with the trans female group with a trans male group, and then have them go to a social hour together and rely on grapevine on structured communication to be that cohesive glue and keep it exclusive to keep the safe spaces friendly. If you do that with target audiences, let's take it out of the perspective of DEI and into actual product and service and work, you could build an e-course that caters to all your audiences.
You could say, "Hey, if you're a community manager, if you are a data analyst or an influencer, this course applies to you." You could build that, or you could build a course that says, "Once you finish this introduction, we're going to have three different veins. Purchase the vein that most applies to you" and then you can build it. Now you have three separate products, charging it three separate times, guaranteed to nail your target audience better. Don't expand your services once you find success, just do the service again with a different target audience.
[00:23:18] Patrick O'Keefe: Yes. That's a really good lesson and it's worth thinking about and repeating in small groups, in growing communities. When people ask me, it's a tough question, "What's your number one thing for building community?" It's like, "That's really not a good question. I don't have a number one thing." I'll tell you, here's that thing that I tell people, which is that just understand who you exist to serve and then allow your decisions to cater to those folks.
Because I think one of the things that plagues like new community hosts of someone starting a community for their passion, whatever it is, because out of need, like it sounds like you did, is to not worry about pleasing everyone. I think that's another way to say that is to not worry about pleasing everyone, because when you try to please everyone, you end up pleasing no one, and you end up having no one because no one feels particularly special or catered to or welcome in those spaces. It's such a good lesson to repeat and think about.
[00:24:09] Samantha "Venia" Logan: Yes, I agree. On that as well, one of the other big lessons that I learned, I've learned that I build my life on the back of like short mantras that are connected to like larger concepts.
[00:24:20] Patrick O'Keefe: Whatever works.
[00:24:21] Samantha "Venia" Logan: In addition to the don't expand, diversify problem, one of the lessons that was really, really hard fought for me in the community is you feel like your job is to cater to all of these people who find value in your community and get them to communicate and talk with one another. That is a part of your job, yes, but if you try and do that all at once, you're going to burn out faster than your CEO will. In a lot of ways, if you can just boil down your action as a community manager to these two things, you can more easily solve this problem This is what – stepping on a soap box. I will boil down any community management job from architect, coordinator, moderator, facilitator. It doesn't matter what you do in community. Your job is to set precedent, to do a thing, then build momentum for that thing until the community is doing it on its own.
Once you've set a precedent for one, maybe two, possibly three things, you're going to build momentum for those things. You've committed. You're not touching anything beyond those three things and once you've built momentum enough and you've built infrastructure enough, for the community to do it on its own, you have now implemented a precedent into a culture, and now you can go on and do your other things. Don't focus on twenty different things. Set precedent, build momentum.
[00:25:47] Patrick O'Keefe: I like that description. I like how you said set precedent because a lot of people, when they start out, especially, or they feel a pressure from a higher up is it's more like let the community dictate to you, which is valuable at a certain stage and within parameters, within the precedent. Within the goal of what we're here to do, the community can surprise you, delights you, find other ways to use the thing that you've made within this understanding, this base level precedent that we've set where we're like, "This is where we're going. This is where we're marching to."
It's not that you're going to be stuck in your waist. It's not that you can never shift or change your mind about something, but the best way to have a community that is really rewarding to me, the best community hack or whatever and it's the joke is to just manage the community, put that level of care and detail into it, set a precedent, maintain consistency, then do it for a long time.
If you do that, then you come back and I mentioned the community I run that I'm migrating it, just a small community of martial artists. I've run it for 21 years this year. I love it because they self-reject bad things. They need me, but they don't. That's a beautiful thing because I go away, I don't worry about that community, there's moderators, there's me. It's cared for.
[00:27:01] Samantha "Venia" Logan: That's the dream space.
[00:27:02] Patrick O'Keefe: By the time we see something and then we take care of it, they've likely already self-rejected, ignored it, reported it, and moved on to something else. It's just a really great thing but you can't get there, to tie it back into this, without setting precedent and focusing in on the people that you exist to serve and not trying to please everyone. You'll never get there because you'll just reset the audience every two weeks or every month or every year and you won't build that long-term consistency. It allows you to have members who have been there for a while who know what it's about and who keep an eye out without actually you needing to keep an eye out.
[00:27:39] Samantha "Venia" Logan: Yes, exactly. I also think that there's an additional hidden benefit to this as well. Oftentimes, going back to our ROI conversation where there's an undue amount of pressure for community managers to report metrics beyond other departments, to prove the ROI of their community. They're being asked to perform on metrics they have no control over. One great example is we need you to do more support deflection in the community by interacting more on the forum and having more people ask questions on the forum.
To the CEO, this is totally sensical. Support deflection means more posts on forums. Community managers aren't sitting next to the frustrated person going, "Why don't you post that to the forum? They're not doing it. Because they're not capable of controlling how many support tickets are coming in on the forum, it's not a viable metric for them, but it is a viable metric for the greater community. Instead, just focus your metrics through your community team, separate it intrinsically from the culture of your community, and just have metrics that say, "Did you set the precedent for the three goals this quarter, and what momentum metrics are determining your success?"
[00:29:03] Patrick O'Keefe: Alright. I want to shift subjects, a subject we talked about before the show related to creating safe spaces for transgender folks. I want to talk about dead naming. Dead naming is when you refer to a transgender or non-binary person by a name that they no longer use. The subject recently received some mainstream attention when Jordan Peterson – I don't want to describe who he is or what he does. He's just a guy. You know him, you know him. If not, don't go down that rabbit hole.
He insisted on deadnaming and misgendering Elliot Page on Twitter. Elliot Page simply exists. Just here. Not talking to him, not provoking him, just existing on Twitter and online and in the world. Twitter has a hateful conduct policy that forbids "targeted misgendering or deadnaming of transgender individuals." They banned Peterson, allowing him back on once he deleted the tweet in question and he made a big color blue "I'll die rather than delete the tweet." Of course, he ended up leading it to come back.
All that bad actoring aside, and the need for attention that I think Jordan Peterson has, I want to discuss how we can build our communities to combat deadnaming, which maybe some people listening to this show have never heard of, or they heard it for the first time when this happened or whatever. I guess before we do that, before we talk about community design community building, I wanted to create a space. Do you have a take on the story that you want to share?
[00:30:20] Samantha "Venia" Logan: Is that really the hill he wants to die on? Of all of the things in the world.
My only perspective, and I had the same perspective with J.K. Rowling, I think I've had the same perspective with virtually any person who likes to make a fool of themselves online for another person's identity. By and large, it's more or less like, "Don't you got bigger fish to fry? Let's be real." The thing about that is like, I'm over here going like, is it really, to them, it genuinely is a big deal because, to them, it feels like this dilapidation of how they understand the world and they just want to keep it where it is instead of accept that the world doesn't appeal to your structures.
How you think of the world has to change, the rest is immutable. To me, I just feel like the discussion isn't really about identity so much as it is like, "Oh, why are you letting your rigid thought maintain yourself?"
[00:31:19] Patrick O'Keefe: Yes, it's funny. I was talking to my wife today about Patrick's lessons as we age. That sounds silly, but I have a couple of thoughts about like, as you age, how you should shift your thinking or how I should shift mine. One of them is about collecting stuff, physical objects. As you get older, there's a point at which you should probably stop collecting things because at some point, you're not going to be able to move all those things.
The other one was just like being so stuck in your ways that people will go, "Oh, that's just grandpa." That's not where I want to be. That's not the spot. Is you need to maintain an open understanding of some kind to be flexible, to hear people out, learn where they're at, and shift your understanding and shift your thinking. It's funny you say that.
All that stuff aside, I want to talk about community design. People listening to this show are not like Jordan Peterson. They are caring people. They manage their communities, they're detail-oriented. They want to create welcoming and safe spaces. From a community design and management perspective, how do we make deadnaming not an issue? Are there any particular things you'd like to see in a platform?
[00:32:21] Samantha "Venia" Logan: Here's nothing about deadnaming. We have had queer communities on the internet since forums started, like web 1.0, we've had queer forums. They haven't necessarily shared the same views we do now. They were like a 1990s version of it, but we did have a super, super, super simple way for anyone to express their own identities and tour an identity that they wanted to explore freely and openly and available. Get screen names. MMOs and guild games that allowed you to change your avatars. This has always been a thing. For a long time, it's been called identity tourism where it's just like, "Oh yes, my avatar is a woman because she's more attractive to look at," but in your brain, it's just like, I'm trying a female identity with this random guild that I've just joined. It's identity tourism. It's being able to try on your identity and move forward.
If you allow for that freedom in your current communities and you return to that notion of an online identity being a fluid avatar that allows people to tour and understand and express however they wish, you will have effectively created a space that has all the machinations you need for it. The difference being, in the modern world right now, we have this clash of identities. This physical notion of this is who I am in representing myself online, and this is who I actually am as a person.
Catfishing is the most obvious example, but Instagram envy is another really perfect example is that actually their lives that are all really, really nice on Instagram, or are they depicting the wonderful, powerful parts of their lives because they want to express an identity of happiness when they don't necessarily have that themselves?
In a modern community, it is probably a good idea to set precedence for more open identity negotiation. Let people role play online, let people have fun, little identities, and avatars, and also encourage the conversation of what it really means to be a member of your community beyond those identities, you will have architected an environment that naturally accepts it.
[00:34:38] Patrick O'Keefe: That's a great tip. As I thought about this before the show, cause I wanted to give you the spot and hear your perspective first before I said anything. The one thing I thought about was just this idea of having the flexibility to change your profile and being able to change your username or your display name. I think some people listening might be association managers who have an association where everyone uses their real name or their headshot, and it's like, "That's cool. People can change."
How do you facilitate that change? How do you make it easy or hard. If you don't let them do it directly, is it easy to request it? Is it easy to get it done? It's such a simple thing. It was baked into platforms, and it is still baked into many. The ability to change might not be from the user perspective, but the ability to change from the admin perspective certainly is. How easy is that process? How can you make it easier? That goes a long way.
Then the other thing I would just throw out there is policy. I would personally roll this up into policies about respect or inflammatory comments or those sorts of things. If you want to throw it under that big umbrella, that's one thing. If you want to write it out and define it as a specific policy, Twitter's policies, I'm a policy person. I write long policy docs. I don't believe in short docs. I don't believe in phrasing like, "Don't be a jerk." I believe in details.
Even for me, Twitter's policy docs are long. You might not need to go that long, but you can go ahead and define, here are examples of how we expect you to treat people in this community, and this is what you should not do. You can put this in there for the cases where you need to apply it and then go out there and enforce it.
Take action. Oh, my goodness. You could search for my username on Twitter and the word Twitter and find me criticizing Twitter up and down, left and right, which is ironic, of course. They banned him. I support that ban. At the end of the day, you have to give people a consequence of these sorts of things and loss of profile, loss of followers, these people want their followers, okay? Call it vanity, call it whatever, but creating a consequence for them makes them behave differently.
Privately, they might say, "I'm still a bigot. I'll just say it." They may still be that person, and they like they are, but on your platform, they have to behave. That's the bare minimum. You can do that. You can write a policy. You can enforce it. You can allow people to change their profile, avatar, username, et cetera. Maybe this sounds scary to some folks, for the first time, but it's really not that hard to do it and to be empathetic in this way.
[00:36:57] Samantha "Venia" Logan: Yes. Even if you think that that's rigorous in some way, shape, or form, if dear listener, you think that full banning someone isn't viable, just consider the fact that if you get a speeding ticket, you don't have to pay the ticket, you can also go to a traffic school. You can implement alternative methods of reinforcing this.
For instance, if you do get banned on Twitter for doing something that is tremendously insensitive, you could, if you wanted to, within your Twitter group, for not following those guidelines, you could actually say, "If you submit a video or something like that, explaining that you've researched the whole topic and you bring it to us, book report style, you can get your account back."
Just showing that you've actually done the work to look at the other side of the story and attempted to understand the people you're talking about.
[00:37:49] Patrick O'Keefe: It's a big platform that bent over backwards to keep people issue. One thing I love about independent communities and I love about running my own outside of a corporation like that small one, is like, I can just make a decision and be like, "Hey, you know what? I don't like it. I'll see you later, have a nice life." It's not to say they couldn't reach out to me and say, "I'm sorry, I've learned. I'll adjust," and give them– I'm not saying that there's no way back, but the thing about people like that, like Jordan Peterson, and the reason I wouldn't want them in my own spaces is because they replicate. Every day that you allow that person in your platform or in your community, your community, your platform becomes more like them.
[00:38:28] Samantha "Venia" Logan: Precedent and momentum. It's not just for community managers. Any one individual can come into your group, set a precedent among a small group, have a slightly larger precedent among a group, and then just continue to build momentum. If you want that to stop, then you set precedent for it being resolved in a healthy, measurable, viable way from the nucleus, the core stakeholders, and then you build momentum to combat it.
[00:38:51] Patrick O'Keefe: Venia, as a precedent, I thank our guests when we're at the end of our show. Thank you so much for spending time with us today. It's been a pleasure. I've really enjoyed it and I appreciate you sharing with us today.
[00:39:02] Samantha "Venia" Logan: Yes, absolutely. I'm absolutely ecstatic that I was able to come on and have an amazing conversation, and I would love to hear the extended conversation from all of you and your viewers if you comment or connect with me.
[00:39:14] Patrick O'Keefe: We have been talking with Samantha "Venia" Logan, online community architect and consultant at SociallyConstructed.Online. Visit sociallyconstructed.online for more info. Socially Constructed also has a Discord and YouTube channel that we'll link to in the show notes.
For the transcript from this episode plus highlights and links that we mentioned, please visit communitysignal.com. Community Signal is produced by Karn Broad and Carol Benovic-Bradley is our editorial lead. Thanks for listening
August 29, 2022 September 9, 2022
The Pros and Cons of Community Reporting to Product
Why Community on the Product Team Works, From a Product Leader's Perspective


You may pick up the packets for your Corporate Cup teammates, family members, or co-workers.
1. California Hospital Medical Center on Thursday, March 28th from 11:00 a.m. - 2:00 p.m.
Standard parking rates apply. We have parking just south of the hospital, in the Joe's Auto Parks parking garage, on the corner of Venice & Grand (240 W. Venice Blvd.--enter on Grand) for $8 maximum per car (cash and credit cards accepted).
2. FIGat7th on Thursday, March 28th from 4:00 p.m. - 7:00 p.m.
Courtyard level (lowest level of the Retail Center) in front of the Taste Hall.
Standard parking rates apply. Enter Figat7th parking lot on 7th or 8th street. For more information click here.


Can you believe anyone at a poker table? Maybe you can, who knows. Poker is a game of luck and bluff. Originally invented sometime in the 19th century, it soon became the best pastime for every person in America.
The answer is maybe. Knowing that everyone bluffs is the first step to find out if a given person is any good at the game or is he just sitting there playing the game and hoping for the luck to come his way. The best way to make a poker game into profit is to find the table that has the most bad players at it. That way you multiply your chances of winning by each player that sits around the table.
If you have a normal game of 5 people, and two of them are really bad at the game you have only two real opponents to watch out for. This way, concentration on the real threats, which are the two good players, is easier than concentrating on four difficult to read targets.
In poker, you must be able to both bluff and read the other players emotions, as if your life really depends on it. That's the big secret in the game.
Bluffing at a poker table doesn't have the same effect at an online poker game. On the internet there isn't any practical way to bluff. This makes poker more of a luck based game rather than a bluff based game. Of course, there are ways to bluff online. One of them is to bet carefully in different situations and simply try to confuse your opponents by making big and small bets on winning and losing cards.
The best way to ensure your financial flow in an online poker game is to enter a room where the players are either new or have a low supply of money. The trick is to enter with a large sum, and make big bets. Use the fact that most people will play it safe. This means that they only make big bets if they are sure that they will win.
That way you will make most of the common players fold before reaching the showdown. Without the opportunity to show your cards, they will never understand that you were bluffing.


text:
import { Component, EventEmitter, Input, Output } from '@angular/core';
import { FormBuilder, ValidatorFn } from '@angular/forms';
import { IConfigurationPropertyPayload } from "../../interfaces/configurationPropertyPayload";
import { PropertyInputBase } from './property-input-base';

@Component({
    selector: 'bool-input',
    templateUrl: './bool-input.component.html',
})
export class ConfigurationPropertyBoolInputComponent extends PropertyInputBase {
    constructor(formBuilder: FormBuilder) {
        super(formBuilder);
    }
    protected getValidators(): ValidatorFn[] {
        return new Array<ValidatorFn>();
    }

}

redpajama_set_name: RedPajamaGithub