Why Your Online Reputation Matters | Octopi Commerce LLC.
The internet is the first place people turn to when they need information, and that includes looking up your salon. And, with the advancement of technology, not only is the internet a person's first thought, it is right in the palm of their hand wherever they go, meaning everything about your salon is more accessible than ever before.
That's why it's more important than ever to not only care about what is said about your salon online, but to actively manage the perception the public has of your business, because what is said about your salon online can hurt you.
In today's day and age, what is said about you on the internet is what defines you.
But what comprises your salon's online reputation? It includes everything from customer reviews down to your employees' personal online activity.
And while nothing on the internet every really goes away, it can be diluted with the story you want the public to see. You have the opportunity to write your own narrative and have people see exactly what you want them to.
Bad reviews happen, but it's important to remember that getting a bad review is not the end of the world. In fact, it's an opportunity to showcase your salon's customer service skills and show current and prospective clients that you are doing everything in your power to correct any errors. But handling bad reviews is only one piece of the equation. You also want to encourage positive reviews, which can be a more difficult task. Customers are more inclined to voice their opinion when they feel they've been wronged than when everything runs smoothly. You may need to encourage, incentivize, and even walk your customers through the process of leaving a positive review. While this may feel like extra work piled on top of an already busy workload of running a business, it will pay off in the long run.
Any televised or printed news stories about your company, including press releases or public relations and media spots, can impact the public perception of your salon. While this may not impact every salon, it should shed some light on the influence media attention has. If your salon hasn't had any press in the past, make a point of trying to acquire some. Getting out in the community and getting involved is a great way to start doing this.
Like any other online channel, social media posts can be difficult to manage. If you have social media pages, it is likely that customers will post comments and reviews to that page letting other potential customers know about their experience, whether that was good or bad. Your salon's social media platforms can work with you or against you, and sometimes both. While reviews cannot be removed from Facebook pages, for example, just like with review sites, bad reviews can be buried with more good ones. What social media does offer, though, is an opportunity to directly interact with your salon's clientele in an informal way. It also allows you to continue the narrative of your brand story and develop your brand's personality through consistent posts and responses to followers.
What your employees say and do online, regardless of whether it is about your salon or not, has an impact on your business. They are representatives of your salon and, as such, are a reflection of it.
However, current and former employees also have the ability to express comments and opinions about your business on social media and job board sites like Glassdoor and Indeed. Whether founded or not, negative comments made by employees on the internet have an impact on how customers view your salon. Generally, customers want to do business with a company that treats their employees well, and if they get even an inkling that that may not be the case, they are likely to stop coming to your salon.
Salon owners must also be careful with their personal reputation both online and offline, including what is posted on social media or any legal or financial issues they are involved with.
While some of these factors may be out of a salon owner's control, maintaining an open dialogue with employees about the effects of their actions can help mitigate any damage.
As previously mentioned, the internet is the first place people turn to for information, and it is readily available at consumers' fingertips. If customers can find you, they will. That alone is reason enough to take stock of and manage your salon's online reputation.
Customers buy from companies they trust. Managing your online reputation helps to build that trust over time.
If your salon is relatively new or unknown, having an online presence can go a long way to building brand awareness for your company. After all, if people don't know anything about your company or even where to find you, they won't be booking any services.
In the event your salon encounters bad press or negative customer reviews, the best way to manage it is to bury it with good news. But not being present is not the answer. Just like with credit, no online history can be just as damning as bad online history.
The best way to manage your salon's online reputation is to be proactive. Make sure your salon is equipped with a user-friendly website that includes a blog, have social media channels covered and actively engage with followers, and manage and respond to online reviews. You can utilize a reputation management software to monitor online activity about your salon or have a public relations firm manage your salon's reputation for you. Either route you choose, know that sitting on the sidelines and watching your salon's reputation take on a life of its own is not an option. The image your salon gives off to consumers is too important to take a backseat approach.
Join us for a personalized demo of Reach CDP. Or if a call is more of your style, dial 720.537.3228, thanks for reading!


In order for a restaurant to run successfully you need the right personnel and the most important of them all is the restaurant manager. Generally restaurant managers will be in charge of the day to day operations as well as in the staffing decisions therefore they need to be individuals with the right experience and those who share in the vision of the owner because they will be responsible for it.
There are therefore a set of skills that these managers will need most in order to be able to succeed in their work and in this piece we seek to explore some of these important skills.
Below we look at 4 skills that successful restaurant managers have to possess.
This is a quality that many employers overlook and don't consider to be a skill but is a very important quality a manager should have. In hindsight, it becomes rather obvious because the nature of the manager's job means that they will spend plenty of time on their feet as they interact with the staff, vendors as well as customers. This is something that happens round the clock and it requires stamina.
The restaurant business is not the kind where you can afford to have a few bad days. Every single day is important and requires everything functioning at a high level and this therefore means that a manager must be able to be someone who is consistent in their delivery. This is why you need someone who shares in the vision of the restaurant owner and is willing to work hard each and every day for it.
The job essentially entails for the most part people because for the better part managers will be interacting with different vendors, staff members and not to forget the most important who are customers. This therefore requires someone who has mastered the art of dealing with people who mostly have different temperaments, come from different cultures and have different interests.
Because the restaurant business is so competitive, you need a manager who will always be proactive so that they can take the initiative to scope and be ahead of the competition, come up with interesting marketing initiatives for the restaurant, ensure the restaurant is always setting trends and overall ensure that the restaurant is offering the best service and is leading in its category.
As a restaurant owner, if you can find a manager who has a combination of these skills and has the right personality to go with them, you will have jumped one of the main hurdles in the business and made significant strides towards running a successful enterprise.
Therefore, when hiring someone who will be responsible for seeing out your vision, you should take your time, trust your instincts and never be in a rush to fill the position. This is a long term play and so you should take your time and ensure that you get the right person for the job.
We have extensively covered the idea of marketing restaurants through events as a way of creating more visibility and brand awareness for the restaurant among potential customers and we feel it's time we got into a bit of specifics on what you can do. This is because it's not just enough to host an event you have to be strategic in the way you do it to reap the maximum benefits.
We are therefore going to share with you 5 ways you can market your restaurant through events.
You must always keep in mind that not all events will benefit your restaurant therefore you must be strategic in the kinds of events you choose to host by going for events that will help promote your business. For instance, the event being hosted must be one whereby your hotel's menu can be served because the whole point of doing it is enabling potential customers to have a taste of what you offer.
For many restaurants, the chef is usually the image of the restaurant as it's their ability to prepare really amazing cuisines together with their personality that will help attract customers to the restaurant. It's therefore a good idea for you to ensure that the chef gets an opportunity to interact with guests at the event and help sell the restaurant as the go to place for fine dining.
You must ensure that your team is on hand to guarantee that any responsibilities your restaurant takes up in the execution of the event is well taken care of and they are on standby to handle any extra logistical work that may end up falling on their hands. When your team proves very reliable during the event it will help cement your identity as a reliable brand and this is a quality that customers appreciate.
When you get an opportunity to host an event, it's not a good idea to just sit on the sidelines and let the event organizers to handle the work of hyping the event. This is a good opportunity for you to get some brand recognition therefore you must use your various online and offline channels to hype the event and ensure your restaurant's brand is associated with the event.
During and after the event, you must ensure that your communications and marketing team are part of the conversations about the event that are going on both online and offline. The idea is to capitalize on the visibility of the event to make your brand visible as well. Ensure that all the conversations your team is engaged in are geared towards driving more traffic into your restaurant even after the event is over.
Being able to fully capitalize on an event to convert new customers requires a very strategic approach and proper planning. Sometimes it's a good idea to bring in a consultant if you lack the requisite expertise within your organization and use the opportunity to strengthen your team's capacity to handle future events of that nature.
One of the main things that help make restaurants stand out is a unique menu. The idea that when patrons visit your restaurant they will get a cuisine that is only unique to your restaurant is a factor that keeps them coming back for more especially if you have a really amazing chef who prepares the meal in a way no other chef can match.
In noting so, as a restaurant owner, before you sit down to decide on a menu for your restaurant, you must get into a thorough process of due diligence to ensure that what you have on offer is truly unique so that your restaurant experience is like no other.
We therefore take this opportunity to share with you 4 easy tips for preparing a restaurant menu.
It's always important to operate your restaurant fully aware that you have competition therefore as you decide on your menu, you must be fully conversant with what the competition is offering so that your menu is better than what they have on offer. You must therefore scout your competition tactfully to ensure that they don't know what you're up to and also ensure that they can't counter your menu.
In the restaurant business, it's better to curve out a niche for yourself and perfect your service offering within this niche, as opposed to stretching yourself too thin as you try to cover a wide market. The benefit of having a niche offering is that you will have a menu that is easily manageable meaning that your customers will always find what they order readily available any time they make the order.
Regardless of the uniqueness of your cuisines, you must always find an easier way of letting your customers know what you have on offer. This means that even if the meal is an exotic meal with a very difficult name to pronounce, ensure that you provide an easier word for your customers so that they have an idea of what they are ordering. There's no point having a fancy meal that no one understands.
Any time you are coming up with a menu for your restaurant, have a chat with your chef and find out how long it would take to prepare the fancy cuisines on the menu. This is very important to know because you want to be sure that even on your most busy days, you will not keep your customers waiting too long in order to be served their meal because this can be a very annoying experience.
As we mentioned in the beginning, it's your menu that will help your restaurant stand out but you also have to keep in mind that the way in which you deliver it matters too. Therefore as a summary, ensure you have a unique menu that is easy to manage as well as prepare, and one that your customer will be able to easily pick out.


It hasn't even been a month since the GOP reluctantly forced Iowa Rep. Steve King out of his committee assignments and sent him wandering into the congressional wastelands, where he busied himself by fundraising off the fact that he's a racist. But now, King is back and asking ever-so-nicely to be reinstated to the appointments he feels were so unfairly taken away from him after his long history of being awful.
Unlike North Korea, we in the United States are "innocent until proven guilty" and hold to the principals of Western Civilization, as Rep. King so admirably does. The foundational principals begin with the self-evident truth that all men are created equal, that they are endowed with their Creator with certain inalienable Rights, that among these are Life, Liberty, and the Pursuit of Happiness. These are the principals to which Rep. King was referring and which he has championed for more than two decades of public service.
What "innocent until proven guilty" has to do with a direct quote from a man who hasn't been charged with any crimes is beside the point. The letter's objective is clear: put the Republican leadership on notice that any mild intolerance of King's extreme intolerance will not be tolerated.
The seven-and-a-half pages of signatures that follows is a who's who of anti-abortion and pro-MAGA ghouls, including a number of Republican National Committee members, Phyllis Schlafly devotees, and at least one Southern Poverty Law Center-certified extremist.
Just as a reminder, before King was given a mild slap on the wrist for his latest bout of unambiguous racism, the GOP was perfectly willing to give him a pass for declaring that "we can't restore our civilization with someone else's babies," endorsing an overt white nationalist for Toronto mayor, declaring that European fascists "would be Republicans," giving interviews with anti-Semitic publications, and proudly displaying a confederate flag on his desk.
Still, if nothing else, the letter King was so proud to share is a useful document in that it offers an unfiltered list of people and organizations who are not only fine with having a racist like King walk the halls of Congress, they think he should have as much power and authority as possible. As such, it's a nice little reminder that no matter how abhorrent King and his ilk are, there's always going to be those who are downright eager to claim him as one of their own and demand that the rest of us do the same.


Simply, I aim my family of my operating systems to be AT MAXIMUM 0x0.bG = dx704MiB for you to be downloaded, but also to be feature-rich, finally they have been included of the security aspects like torsocks, the Libre kernels (blobs are very often malware, said Richard Stallman and GNU), the YaST2 clients and servers of the authentications, finally the SuSEfirewall2.
In addition, to reach the top security standard and to be bleeding-edged my developments are under an unscheduled rolling release models, hence all being the Tumbleweed derivatives.
My default desktop shell is Cinnamon, with also LXQt flavours available.
This is my 100% free just enough operatins system, just sharing similarities with miniSuSE (Alexander, Lucky Tutorials, hgj editions) Parabola, ArchBang, Trisquel mini.
This project is my first conservative operating system appliance, but also the first practical edition to GNUe, GNU for Enterprise, with my codebase on SLED 12.1, SuSE Linux Enterprise Desktop 12 with Service Pack 1. My efforts are inspired Microlinux, an CentOS derivative with former Slackware codebase, CentOS has no blobs but its kernel is not free, however this GNU/FreeLED project instead even practices Linux-libre as kernel, to be the first completely free software operating system for enterprising.
This page was last modified on 30 September 2017, at 07:01.


The PORT CHARLOTTE 2007 CC:01 is the latest in our thought-provoking range of heavily peated single malts. Each is a tribute to the exceptional, heavily peated spirit that was created in the village, at Loch Indaal distillery, until its closure in 1929.
Fast forward into the 21st century and for the past fifteen years we have been captivated by the complexity generated when the power of peat combines with the elegantly floral top notes achieved by trickle distillation in our tall, narrow-necked copper stills.
Our now legendary PC range successfully explored the effect of time on this precious liquid, but nothing, not even time, stands still here. This new release by head distiller Adam Hannett is the start of a fascinating new exploration of how this sophisticated smoke-rich spirit is influenced by the cask in which it is matured.
Breaking with tradition, Port Charlotte 2007 CC:01 has been kept full term in finest French oak, slumbering on Islay for eight years in casks that previously held one of the great eau de vie from the western Cognac region.
Here, the peat smoke combines with salt spray from the shores of Loch Indaal to vie with the toasted oak and lemon barley sugar flavours of the wood, ultimately releasing multi-layered and warming aromas of poached pears, cinnamon, ginger and yet more rich vanilla.
In common with all whiskies crafted at the House of Bruichladdich, no artificial colour is added and it has not been subject to chill-filtration. This retains the natural oils and esthers that are so fundamental to the texture and taste of the spirit which is bottled at 57.8% alc./vol.
This latest release is a single vintage and so inevitably limited.
It is available from April 2016 exclusively through travel retail outlets around the world – and also from The Laddieshop on Islay.


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In most respects, it was a typical Los Angeles summer night. The temperature was a comfortable 60-something degrees, the red carpet (or, in this case, blue carpet) had been rolled out, and the stars - Courteney Cox, Matthew McConaughey, Courtney B. Vance, Nick Cannon, Mark and Jay Duplass, Jessica Simpson and others - had turned out for the latest big, glitzy movie premiere.
For New Orleans Saints hero Steven Gleason and his wife, Michel Rae Varisco, however, it was anything but typical.
This particular carpet had been rolled out just for them, as it turns out, and for the premiere of the documentary "Gleason," a film praised as both powerful and inspiring - and, at times, unexpectedly funny -- for its chronicling of their family's struggle since learning in 2011 that Gleason was suffering from the degenerative neuromuscular disease ALS, or Lou Gehrig's disease.
The film had already screened at January's Sundance Film Festival. In addition, Gleason and Varisco showed it to a hometown crowd in June at the Orpheum Theater in New Orleans. In both cases, it was enthusiastically received.
But that July 14 screening in the heart of Hollywood? That was a whole other kettle of crawfish.
"Oh, it's a big deal," Varisco said from Los Angeles just a few hours before hitting the blue carpet with Gleason and a cadre of friends, family and supporters. "We are all excited and nervous at the same time. This is like the bigwigs here in Hollywood. I'm very nervous."
It was the latest stop, but by no means the last one, on what has been a long, often difficult road for Varisco, Gleason and their little film that could. But as "Gleason" prepares for a staged national rollout beginning July 29, which is when it opens in New Orleans, as well as in a handful of other select cities, including New York, Los Angeles, San Francisco and Seattle -- it's also one that has brought its own rewards.
"I'm happy, and I get happier as we show it to more people and more people are being positively impacted by it," Varisco said. "The more I hear that, the better I feel about the film and the whole experience."
Five years ago, it would have been hard to imagine that would be the case.
"Gleason" didn't start out as a feature film. Rather, it was something much more personal - intensely so - that was begun by Gleason himself in 2011.
That was when the former Saints star -- five years removed from making what is recognized as one of the biggest plays in Saints history, a now-legendary blocked punt against the Atlanta Falcons in the Saints' emotional post-Katrina return to the Superdome -- revealed he had been diagnosed with ALS.
Shortly after that diagnosis, he and New Orleans native Varisco learned she was pregnant with the couple's first child. Aware of the ruthless ravages of ALS, which would in short order rob him of the ability to speak, walk and even breathe on his own, Gleason decided to film a series of "video journals" for his unborn son so he could make sure, using his own voice, that the child - named Rivers, and who turns 5 in October -- would grow up knowing exactly who his dad is.
It didn't take long, though, before those thoughtful, often moving videos took on a life of their own.
"It kept getting bigger and bigger," Varisco said. "Then (we) realized how much footage we had -- a real portrayal of a family living with ALS -- and we hoped the rawness and realness of that would positively impact people."
With their friends and family offering support, they decided to expand the project and shape it into a movie. Whether anybody would ever see it, however, was a another question in those early days.
Scott Fujita, a friend and former Saints teammate of Gleason's who came on board to help produce the film, describes what the team called "fireside chats" over beer and pizza in the backyard of fellow "Gleason" producer Kimi Culp, an old college friend of Varisco's.
"It's like she had a white board out and we were just throwing ideas at the board to see what would stick," Fujita said. "And I'd be lying if we didn't have things like, 'maybe we get to Sundance,' and 'maybe we get in theaters,' not even envisioning it actually being possible."
But it was, indeed, possible. Driven by the vision and charisma of Gleason, who still has full cognitive function and communicates with the help of a computer that tracks his eye movements, the project grew still more.
"We had two guys pretty much living with us who would film any events we went to or any trips we went to," Varisco said. "And at the house, Steve has a vision - he's got big vision -- and he would let them know what he wanted to film. ... It became a part of our lives."
If "Gleason" makes one thing clear, it's that living with ALS isn't easy. It's not easy for Gleason, and it's not easy for Varisco, who abruptly went from becoming her husband's travel partner on their globe-trotting adventure vacations to his full-time caretaker.
And so, while she was often surrounded by cameras, often during very personal family moments, she was so distracted by the all-consuming new trajectory of her life with Gleason that she hardly noticed them.
"As it was happening, I didn't really think anything about it," she said. "I didn't think this movie would be anything big. I thought of it as having a bunch of footage for Rivers, about our life. So as it was being filmed I didn't think much about that. And because we trusted the filmmakers so much, and because I almost forgot the cameras were on -- or didn't even know they were on -- actually living our life in front of the camera became normal.
"You know, it was five years ago. I got so used to the cameras -- I had no idea this would be premiering in Los Angeles on July 14 and Amazon would buy it. I had no idea. Had I had an idea, things would have been a lot different," she said with a laugh. "Luckily, I had no idea and it was able to be as real and as honest as it was."
Ultimately, that's the main reason that "Gleason" - culled from an astounding 1,300 hours of footage, according to Fujita -- is as powerful as it is. The cameras are there during moments of triumph, such as the family's visit to Denali National Park in Alaska. They're there for moments of heart-wrenching defeat as Gleason's condition inevitably worsens. And they're there for moments of turmoil as Gleason and Varisco work through the relationship issues that are all but inevitable under such strain.
That includes some moments that Varisco admits to cringing over when she watches them onscreen today. But she also realizes that those moments are some of the film's most powerful and most honest, and therefore the most resonant.
Consequently, any thoughts of cutting them from the film were fairly quickly disregarded.
"We definitely questioned certain scenes as being in or out of the movie," Varisco said. "But we got back to the very beginning when Steve said, 'If we're going to do this big, we're going to make this as real as possible and not just brush over the hard parts and just focus on the easy parts. We want to show this for what it really is.' And because of that, we stuck to (the principle of) 'let's include these scenes.' Because this is as real as you can get."
In their 25th year, New Orleans' once-hapless NFL franchise experienced its most exciting year up to that point, propelled all the way by an unlikely rallying cry.
It paid off. In January, "Gleason" - directed by Clay Tweel ("Make Believe," "Finders Keepers") and featuring an original song by Pearl Jam's Mike McCready -- made its debut at the prestigious Sundance Film Festival. It was immediately embraced by those who saw it, with some declaring it an Oscar contender.
"It would've been easy to play Gleason's story for sentimental uplift meant to inspire others to live life to its fullest, or as a feature-length fundraising ad for the Team Gleason charity assisting those living with ALS," Variety's Geoff Berkshire wrote in his review of the film. " 'Gleason' may accomplish both of those things anyway, but any such benefits come honestly and without manipulation by inviting viewers along on an intimate journey and holding nothing back."
Jay Duplass, an actor and filmmaker who also counts himself as a Varisco family friend -- not to mention a longtime Saints fan -- shared similar sentiments after attending this month's Los Angeles premiere.
"I'm biased, but I have to say that 'Gleason' will break your heart and make it more whole than ever before," Duplass said. "It will kill you and resurrect you with new life. It's hard to exaggerate the beauty and impact of this film."
Almost immediately after its Sundance screening, the rights to "Gleason" were snapped up by Amazon Studios, which brought Open Road Films on board to release it theatrically.
When it does, it will accomplish one of Gleason's main goals, which is to raise awareness of ALS.
This documentary, which started as a series of personal video journals for Steve Gleason's son, is an unflinching look at this former New Orleans Saints player and his family.
"I would think it's rare for an independent, almost an art-house film, to be playing at theaters across the country," Fujita said. "You don't see films like this playing in Green Bay or Kansas City or Columbus, Ohio, every day. Amazon and Open Road want to make sure all those markets get a chance to see the film, which is great."
When it gets down to it, "Gleason" is a difficult movie to describe, for the very reason that it functions so well on a number of levels.
On the one hand, it's a stark and honest portrait of what it's like to live with ALS. But it's also a multi-layered love story - between Gleason and Varisco, between Gleason and New Orleans, between Gleason and his father, and between Gleason and his unborn son.
Woven throughout is an inspirational story that lives up to the "No White Flags" mantra Gleason has preached through his Team Gleason foundation ever since his 2011 diagnosis.
As a result, it's bound to connect with different people in different ways.
"I'm really happy with the way it turned out," Fujita said, "because I see the way people are connecting with it, the way people are responding to it. And to me that's absolutely the most rewarding part of the process, because I think the film sticks on people. They walk away unable to articulate exactly what it is they're feeling. They're feeling hopeful and inspired, but also angry and upset that more hasn't been done for this disease. ... It just sticks on you, so you walk away from it and you spend a couple of days just re-evaluating things. I hear that from a lot of people, and I think that's a good thing."
Consequently, it tends to mean different things to different people. And that's just fine with Varisco.
"I hope people get from this movie what they need to get from it," she said. "People have all kinds of things going on in their lives. (For) certain people ... it's cathartic because of the caretaking roles. Some people take from it that they really want to spend more time with their sons or their dads. Some people take away, they want to do something badass.
"I just hope from this movie, people go into it and take away what they need from it."


text:
Roots of Unity
A Few of My Favorite Spaces: The SNCF Metric
All train lines lead to Paris
By Evelyn Lamb on December 30, 2016
The point (0,0) in front of Notre Dame Cathedral in Paris, France. Seldom does a country label its origin so clearly. Credit: Evelyn Lamb
According to the website Planetmath, "Especially malicious rumor has it that if you want to go by train from xx to yy in France, the most efficient solution is to reduce the problem to going from xx to Paris and then from Paris to yy."
It is indeed only a rumor, but it's not really too far off. Yes, you can get from Marseille to Nice in the south without going to Paris first, but just try to get from Bordeaux to Brest, both in the west, without traveling east to Paris first.
A stylized map of high-speed train lines in France in 2011. Do you notice a hub anywhere? Click here for larger version. Credit: Cameron Booth
The role of Paris as a hub in the French railway system (SNCF) has led mathematicians, perhaps overly eager to show that they know something about the real world, to give its name to a special way of measuring distance in the two-dimensional plane.
Here's how it goes: the point (0,0), also called the origin, is special, and to get between any two other points on the plane, you can only travel on straight lines to the origin. That means that if points a and b are on the same ray coming from the origin, you can travel from one to the other along that ray, the same way you would normally. But if they're on different rays, you have to go all the way to the origin and then back out again.
How to get between two points in the SNCF metric. Credit: Evelyn Lamb
As artificial as it seems at first, the SNCF metric is actually fairly reminiscent of some real-world travel situations. I've seen it called the British Rail metric and the Post Office metric, but it could just as easily be the Frontier Airlines metric, the Chicago Transit Authority metric, the "all roads lead to Rome" metric, or probably the metric from any number of other major cities or countries. Very rarely is the crow-flies distance between two points actually available as a way to get between them. On small scales, like in a neighborhood, another metric—sometimes called the taxicab metric—dominates. Basically, you can only travel on roads, so in an area with a grid system, the total distance between two points is the distance between their north-south coordinates plus the distance between their east-west coordinates. But on larger scales, things get more like the SNCF metric. We get to a hub—maybe an airport, train station, or major freeway—before going along a major route to our next destination.
But despite its resemblance to places and experience you're familiar with, the mathematical space gets a little weird. In the real world, if you were standing a few feet away from a point but not on the same ray emanating from the origin, you'd just walk over. You wouldn't have to take the train to Paris first. But the mathematical version of the SNCF metric is not as forgiving. For example, two points that are both 1 unit away from the origin, say the points (1,0) and (0.996,0.087), have a distance of 2 in the SNCF metric because if you're standing at one, you're not allowed to sidle on over to the other. You have to walk all the way to the origin first. In fact, any two points that are 1 unit away from the origin are 2 units away from each other.
A related property of interest to mathematicians is what points are within a certain distance of any given point, or as mathematicians would say it, what open sets look like in the space. In the usual way of measuring distance, everything within, for example, 1/4 of a unit from one given point forms a little round ball around that point. But in the SNCF metric, the neighborhoods are just little line segments, at least if you're far enough away from the origin.
All the points in a small open set around a given point in the standard and SNCF metrics. Credit: Evelyn Lamb
In a weird, squishy, topological way, that fact makes the plane bigger. Like the long line, which I wrote about in February, the SNCF metric is not second countable. That's a fancy way of saying there's no way to build the set using a small-ish (but still infinite) number of sets. The exact definition gets pretty technical, and to be honest, even a dozen years after my first topology class, I always have to look up the details anyway, so I'm not going to get into it here, but the basic problem is that open sets aren't fat enough, so it takes too many of them to cover the space. Open sets in the usual distance metric are like splatter-paint. It's not too hard to cover a canvas with that. Open sets in the SNCF metric are like thin hairs. How long would it take to fill in a canvas using a brush with a single hair?
I chose to write about the SNCF metric this month because I'm living in Paris right now, so I'm in on the joke. But it's also appealing because it gets me thinking about the way mathematics both does and does not reflect real-world situations. As far as I know, the SNCF metric was not intended to shed any light on French transit, but it's just fun to think about the absurdity of forcing any real place into an overly rigid mathematical model. Or maybe I need to stay in France a little while longer if that's my idea of fun. There are plenty of places I can visit by train!
Read about more of my favorite spaces:
The Cantor Set
Fat Cantor Sets
The Topologist's Sine Curve
Cantor's Leaky Tent
The Infinite Earring
The Line with Two Origins
The House with Two Rooms
The Fano Plane
The Three-Torus
The Möbius Strip
Space-Filling Curves
The Wallis Sieve
Two Tori Glued along a Slit
The Empty Set
The Menger Sponge
The Connected Sum of Four Hopf Links
Borromean Rings
The Sierpinski Triangle
Lexicographic Ordering on the Unit Square
Evelyn Lamb
Evelyn Lamb is a freelance math and science writer based in Salt Lake City, Utah.
Once More, With Turning
2 Continues Its Reign as the Smallest Known Prime Number
The Mathematics of Opt Art
A Few of My Favorite Spaces: The Long Line
February 12, 2016 — Evelyn Lamb
Change Your Open Sets, Change Your Life
August 28, 2015 — Evelyn Lamb
The Shocking Failure of British Rail Travel to Respect the Triangle Inequality
July 23, 2014 — Evelyn Lamb
Some Infinities Are Bigger than Other Infinities, and Some Are Just the Same Size
What I Would Do with $3 Million for Math
By Evelyn Lamb on December 8, 2016
The Best Prime Numbers of 2016


The Microsite & Landing Page Management module of ZINFI's partner marketing management (PMM) platform enables your organization to set up co-branded microsites or landing pages which partners can use to engage their prospects and customers via single-touch or multi-touch digital drip campaigns.
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Audi launched production in 1992 of automobiles type 80, modification 2.6 E and finished it in 1995. In this car can sit 5 person including the driver, it has sedan form with four doors, and length 4.5 meters, weight 1.3 tons.
«80 2.6 E» vehicle with a 4-speed automatic gearbox is connected to the front wheels. The 6-cylinders petrol engine with «multipoint injection system» can produce output 150 horsepower at 5750 rmp, allowing you to speed up the automobile for 10.9 s to 100 km/h and obtain peak speed of 208 km/h.
Fuel tank capacity of this car is 66 liters of petrol, thus when intermediate fuel consumption is 10 liters per 100 km, accordingly let you drive roughly 660 kilometers unrefuelled.
The forward wheels of this model have ventilated disks brakes and attached to the undercarriage by dint of suspension «MacPherson, independent, coil springs» and equipped with stabilizer bar. Rear wheels have disks brakes and attached to the underframe through suspension «Semi-independent, coil springs» and equipped anti-roll bar. Tires have the next size - 195/65VR15.
Audi 80 is not tested for crash test Euro NCAP. Furthermore to passive safety features (driver airbags), it is also equipped with dynamic safety such as ABS.


All black fonts are extremely bold and so is this font. The Helvetica Neue Condensed font is a narrower version of the Helvetica Neue, although it definitely adheres to the basic design characteristics of the Neue font. It can be used in signage especially where space needs to be conserved.


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Little Rock Nursing Home Injury Lawyer Nursing Home Law Center LLC Home
Contact Arkansas Nursing Home Neglect Attorney Nursing Home Law Center LLC
Arkansas Ratings & Safety Violation
Barrow Creek Health and Rehabilitation Center
Barrow Creek Health and Rehabilitation Center Abuse and Neglect Attorneys
As the elderly population continues to grow across America, the risk of abuse, neglect, and mistreatment is also on the rise. Many of the senior citizens in Arkansas are our state's most vulnerable and susceptible to neglect and abuse by caregivers and other residents that could diminish the victim's quality of life or cause them severe physical or emotional harm. The Arkansas nursing home neglect attorneys have represented many injured victims throughout Pulaski County and can help your family too. Contact us today to discuss pursuing a claim for financial compensation to recover your losses and hold those responsible for your harm legally accountable.
This long-term care facility is a 139-certified bed Center providing services to residents of Little Rock and Pulaski County, Arkansas. The "for profit" home is located at:
2600 Barrow Road
Little Rock, Arkansas, 72204
Fined $89,591 and denied payment for Medicare services due to substandard careFinancial Penalties and Violations
It is the legal responsibility of state and federal investigators to hold nursing homes accountable if they have violated rules and regulations that harmed or could have harmed a resident. These penalties include monetary fines and the denial of payment for Medicare services. Both the state and federal nursing home regulatory agencies have fined Barrow Creek Health and Rehabilitation Center within the last three years on three separate occasions including a $37,217 fine on February 22, 2016, a $39,374 fine on October 21, 2016, and a $13,000 fine on May 3, 2018.
The facility was denied payment for Medicare services on February 22, 2016, for substandard care and had nine formally filed complaints over the last thirty-six months. Also, the facility self-reported a severe issue that resulted in a citation. Additional information about fines and penalties can be found on the Arkansas Adult Protective Services website concerning this nursing facility.
Little Rock Arkansas Nursing Home Residents Safety Concerns
To ensure the families are fully informed of the services and care that every long-term care facility offers in their community, the state of Arkansas routinely updates their comprehensive list of health violations, safety concerns, incident inquiries, opened investigations, filed complaints, and dangerous hazards of nursing homes statewide. The resulting information is then posted on the AR Department of Public Health website and at Medicare.gov. This data can be used to make an informed decision before placing a loved one in a private or government-run facility.
According to Medicare, this facility maintains an overall rating of one out of five stars, including one out of five stars concerning health inspections, three out of five stars for staffing issues and two out of five stars for quality measures. The Pulaski County neglect attorneys at Nursing Home Law Center have found serious deficiencies and safety concerns at Barrow Creek Health and Rehabilitation Center that include:
Failure to Develop, Implement and Enforce Policies and Procedures That Prevent or Abuse and Neglect
In a summary statement of deficiencies dated May 3, 2018, the state investigator documented the facility's failure "to ensure their policy and procedure was consistently implemented, and an incident of suspected neglect was immediately (within two hours) reported to the Administrator of the facility, the Office of Long-Term Care (OLTC) and other agencies in accordance with state law." The investigator documented that the deficient practice by the administration and the nursing team "resulted in a delay in initiating an investigation and implementing protective measures to prevent further potential neglect for [one resident who was transported in a wheelchair] in the facility van. This failed practice had the potential to affect twenty-two residents who were transported in wheelchairs in the facility van."
The survey team reviewed the facility's Policy and Procedure title of Abuse Investigation and Reporting that reads in part:
"All alleged violations involving abuse, exploitation, or mistreatment, including injuries of an unknown source… will be reported by the facility Administrator [or their] designee."
"All alleged violations of abuse, neglect, exploitation or mistreatment (including injuries of an unknown source or misappropriation of resident property) will be reported immediately." However, it will be reported, "not later than two hours if the alleged violation involves abuse or has resulted in serious bodily injury; or 24 hours if the alleged violation does not involve abuse, and has not resulted in serious bodily injury."
The incident involved a moderately impaired resident whose Plan of Care revealed the resident "is dependent on staff for Activities of Daily Living. He is a quadriplegic [and requires assistance] with two staff and a mechanical lift for transfers. The resident has a risk of abnormal bleeding or hemorrhage because of anticoagulant use. The resident is at risk for pain [due to a] spinal cord injury and gout."
Failure to Develop Policies That Prevent Abuse and Neglect – AR State Inspector
The investigative team reviewed the resident's Nurse's Notes dated April 12, 2018, revealing a "report from a van driver during transport while going down a slope, the shoulder strap loosened, and the resident proceeded to lean forward." The van driver "stopped the van and assisted the resident to the floor." There was a "small abrasion noted above the right eye. The resident is alert and oriented and denies a headache." The facility notified the family, sister, and son of the event who "insisted that the resident go to the emergency room for an evaluation." The resident was transported to the emergency room through an "Emergency Transport Provider."
Failure to Timely Report Suspected Abuse, Neglect of a Resident and the Results of an Investigation to Proper Authorities
In a summary statement of deficiencies dated May 3, 2018, the state investigator documented the nursing home's failure. The notation involved a failure "to ensure an incident of suspected neglect was immediately (within two hours) reported to the Administrator of the facility, the Office of Long Term Care and other agencies in accordance with state law, which resulted in the delay of initiating an investigation and implementing protective measures to prevent further potential neglect."
Failure to Report Suspected Abuse or Neglect Promptly – AR State Inspector
The incident involved the event documented above where "the van driver did not call the facility to alert anyone that the incident occurred until later that evening. A period of approximately four hours had elapsed between the incident occurring and when the van driver reported it to anyone. A period of four days elapsed between when the-incident-was reported by the van driver and when it was reported to the Office of Long Term Care."
Failure to Provide Every Resident an Environment Free of Accident Hazards and Provide Adequate Supervision to Prevent Avoidable Accidents
In a summary statement of deficiencies dated May 3, 2018, the state investigators documented that the facility had failed to "ensure a resident in a wheelchair was properly secured [before] transport in the facility van to prevent potential serious injury." The surveyors also noted the facility's failure "to ensure the resident received attention by a physician or qualified nursing staff after an incident on the facility van, to prevent exacerbation of any injuries that may have resulted from the incident."
The survey team documented the facility's deficient practice that "resulted in past noncompliance at a level of Immediate Jeopardy, which caused or could have caused serious harm, injury or death to [the resident] was not properly secured in the van and fell/tipped over during transport." The deficient practice also "had the potential to cause more than minimal harm to twenty-two residents who required the use of a wheelchair during transport on the facility van."
Failure to Provide Care and Assistance to Perform Activities Of Daily Living for Any Resident Who Is Unable
In a summary statement of deficiencies dated February 16, 2018, the state survey team documented the facility's failure "to ensure fingernails were trimmed and filed to promote good personal hygiene and grooming." The deficient practice involved one resident at the facility who is "dependent on staff for nail care. This failed practice has the potential to affect all 109 residents who were dependent on staff for Activities of Daily Living."
Failure to Ensure Residents Receive Proper Treatment to Prevent New Bedsores or Heal Existing Pressure Sores
In a summary statement of deficiencies dated March 31, 2016, the state investigators documented that the facility had failed to "ensure pressure ulcers were assessed and measured upon readmission after hospitalization to determine healing progress or decline." The survey team also noted the facility's failure "to ensure the physician was consulted upon readmission regarding any changes in treatment orders to promote healing." The deficient practice involved one resident "who had pressure ulcers. The failed practice has the potential to affect five residents who had pressure ulcers, according to the Resident Census And Conditions of Residents dated March 28, 2016."
The incident involved a resident who required two-person assistance "for bed mobility and personal hygiene; [and was] at risk for developing pressure ulcers." The resident had a "Stage I or higher pressure ulcer and four Stage I pressure ulcers, one Stage II pressure ulcer, one Stage III pressure ulcer, and one Stage IV pressure ulcer, with a Stage III or IV pressure ulcers longest length being 4.0 cm x 5.0 cm and 3.0 centimeters deep."
The resident required "pressure ulcer care." An observation was made of a Licensed Practical Nurse (LPN) providing "wound treatment to the resident. The LPN cleanse the wound" using solution "to the wound bed" but "did not apply [the resident's physician-ordered medication] to the wound" nor did the LPN "apply Santyl or a Border dressing to the wound" as required by the physician's orders.
In a separate summary statement of deficiencies dated February 22, 2016, the state investigator documented the nursing home's failure "to ensure staff are trained to assess, measure, and described the size and location of pressure ulcers, and document the information on a regular basis to provide pertinent information to the physician to implement the necessary care and services." The investigator also noted that the facility had failed to "ensure that the physician was notified when new pressure ulcers were identified to obtain appropriate treatment to promote healing and prevent further decline."
It was also noted that the facility had "failed to ensure physician's orders for pressure ulcer treatments were transferred to the current treatment record to ensure treatments were conducted as ordered." The nursing home also "failed to ensure recommendations for a change in treatment by the Registered Nurse (RN) Consultant were not implemented without permission of the Wound Clinic Physician, wound clinic appointments were not missed to assure physician evaluation and treatment orders for pressure ulcers and wound treatment supplies were available to all healing of pressure ulcers."
Need More Information About Barrow Creek Health and Rehabilitation Center? Contact Us Today for Help
If you believe your loved one was mistreated, neglected or abused as a resident at Barrow Creek Health and Rehab, call the Arkansas nursing home abuse lawyers at Nursing Home Law Center at (800) 926-7565 today. Our network of attorneys fights aggressively on behalf of Pulaski County victims of mistreatment living in long-term facilities including nursing homes in Little Rock. Our team of skilled elder resident injury attorneys can assist your family and successfully resolve your case for financial recompense against all parties including the facility, doctors, nurses, and staff members that caused your loved one harm. Contact us now to schedule a free case review to discuss how to obtain justice and resolve a financial compensation claim. Let us fight aggressively on your behalf to ensure your rights are protected.
We accept every case involving nursing home neglect, wrongful death, or personal injury through a contingency fee agreement. This arrangement will postpone your need to make a payment for our legal services until after our attorneys have resolved your case through a jury trial award or negotiated out of court settlement. We offer all clients a "No Win/No-Fee" Guarantee. This promise ensures your family will owe us nothing if we cannot obtain compensation to recover your damages. Let our network of attorneys start working on your case today to ensure your family receives the financial compensation they deserve for your harm. All information you share with our law offices will remain confidential.
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Barrow Creek Health and Rehabilitation Center Abuse and Neglect Lawyers


There basically are a lot of advantages medical industries and business will get from having to incorporate electronic medical management systems and we will be discussing more about the very advantages is has to give you an insight on why you should consider such in the first place.
If you are going to look into the very benefits and the design of the system, this basically is made to ensure that this will get things piled up in a rather systematic manner. You could see that this basically provides you with a number of benefits in general and having a rather organized system is what you will most likely see and get. Because of the fact that things will be in order, you could assure and open up a rather more efficient space in the office. What makes these things ideal and great is the fact that you could free up an entire space for you to make use of instead of just having paper stored in it. You could also save expense from having to worry about seeking a reliable paper shredder services.
So if you are going to look into the very specifics, chances are that you will see this to be more of getting things made and done fast.
If you are going to need a specific patient's file, you will not have to worry about going through all of the paper files and spend at least 3 minutes doing so but can be made in seconds with electronic medical management systems. There even were instances where the ease of use and fast data results has saved a life and death situation.
You could also assure that you will have all of the patient data and other vital information safe regardless the condition. Regardless the type of calamity that will strike, every vital information and data will be kept safe. The development of electronic medical management really has revolutionized the way medical facilities provide quality care.
The quality of patient care also has been improved significantly from such development as well. It really is not easy for you to be able to keep up with all of the patient's condition but with this type of system, pulling out the patient data will be a breeze and that being on the same page in terms of updates and whatnot will be at hand. Every vital information about the patient's condition will be kept up to date.
Physicians and doctors will be able to achieve the security of being able to provide fewer prescription errors and improve accuracy. Any prescription you will add to your patient's file, possible errors will alert you to ensure and confirm you are giving out the right medication before finalizing the data.