 What do Toyota and AT&T have in common?
COMPLEXITY AND HUMANITY We have all seen the images. Volunteers pitching in. People working day and night; coming up with the most ingenious, improvised solutions to everything from food and shelter to communications and security. Working together; patching up the fabric that is rent. Disaster, natural or otherwise, is a breakdown of systems. For a time, chaos reigns. For a time, what will happen in the next five minutes, five hours, and five days is unknown. All we have to rely on are our wits, fortitude, and common humanity Contemporary life is not chaotic, in the colloquial sense we apply to disaster zones.
 They are examples of systems with different levels of control, more useful when contrasted than compared
 They are examples of systems with different levels of control, more useful when contrasted than compared  They both have tried to establish loosely-coupled systems, to varying degrees of success  They are both run in newer, more flexible systems, with authority at edges of the system  They are both fading names in the tech world in contemporary times