 What is the best description of the tone of this passage?
Except for one thing: One of the books, The Art of Happiness , which collects and simplifies the Dalai Lama's philosophy, got the Shopping Avenger to thinking. The Shopping Avenger does not make light of the Dalai Lama or of the notion that there is more to life than the impatient acquisition of material goods. Before we begin, though, the Shopping Avenger nearly forgot to announce the winner of last month's contest, in which readers were asked to answer the question, "What's the difference between pests and airlines?" The new contest question: How much Turtle Wax comprises a year's supply of Turtle Wax?
 Lighthearted while maintaining focus on the issues at hand
 Incredulous that these situations are being reported with these companies in particular  Frustrated with the issues that the consumers are reporting  Lighthearted while maintaining focus on the issues at hand  Joking, making light of the issues that are discussed