Jun 8, 2016 12:21 PM EDT MoneyWatch  By Aimee Picchi / MoneyWatch  The Keurig Kold may not have lived up to the hype, but at least its owners will receive their money back.  Keurig Green Mountain (GMCR), which had billed the soda-making machines as its next big thing, said it will provide refunds for people who bought the clunky counter-top appliance. The $370 Kold fizzled after consumers complained that it was too slow, too big and too expensive.  The Kold machine debuted late last year in time for the holiday season, but it was clear early on that the device wasn't likely to add any froth to the company's sales. Early reviews were harsh, with consumers complaining about malfunctioning soda pods, inconsistent taste and loud noises. The pods cost more than $1 to brew an 8-ounce drink, making it more expensive than buying soda at the store.  "Our initial execution of Kold did not fully deliver on [consumer] expectations, particularly around size, speed and value," Keurig said on its refund site.  The company stopped selling the machine and its accessories on June 7, although it will continue to sell Kold pods at a discount until the company runs out of them, it said.  Keurig said it's offering a refund for the device because after it runs out of pods, the device won't be useable. "We ... believe that offering a refund is the right thing to do," the company said.  To receive a refund, consumers should visit DrinkMakerRefundProgram and upload a photo of their Kold's serial number. Customers will also need a receipt or other proof of purchase. The company said the refund process also works for people who received the Kold as a gift. Refunds will take about two to three weeks to arrive.  About 130 Keurig employees will be impacted by the Kold's discontinuation, with about 100 workers losing their jobs in Vermont, where Keurig Green Mountain is based. Vermont Gov. Peter Shumlin said other jobs at Keurig won't be impacted by the decision.  © 2016 CBS Interactive Inc.. All Rights Reserved.
With its sudden nixing of the $370 soda-making machine, Keurig says giving refunds is "the right thing to do"