content: package com.alipay.api.domain;
  
  import com.alipay.api.AlipayObject;
  import com.alipay.api.internal.mapping.ApiField;
  
  /**
   * 满意度评价
   *
   * @author auto create
   * @since 1.0, 2024-09-20 17:12:18
   */
  public class Satisfaction extends AlipayObject {
  
  	private static final long serialVersionUID = 1284976765326325596L;
  
  	/**
  	 * 客服2088id
  	 */
  	@ApiField("agent_alipay_uid")
  	private String agentAlipayUid;
  
  	/**
  	 * 客服生命周期
  	 */
  	@ApiField("agent_new_old_type")
  	private String agentNewOldType;
  
  	/**
  	 * 客服昵称
  	 */
  	@ApiField("agent_nickname")
  	private String agentNickname;
  
  	/**
  	 * 客服名
  	 */
  	@ApiField("agent_real_name")
  	private String agentRealName;
  
  	/**
  	 * 客服技能组
  	 */
  	@ApiField("agent_skill_group")
  	private String agentSkillGroup;
  
  	/**
  	 * 智能助手答案有用吗得分（分）
  	 */
  	@ApiField("ai_assistant_score")
  	private String aiAssistantScore;
  
  	/**
  	 * 评价触发id
  	 */
  	@ApiField("appraise_id")
  	private String appraiseId;
  
  	/**
  	 * 评价问题数（个）
  	 */
  	@ApiField("appraise_question_cnt")
  	private String appraiseQuestionCnt;
  
  	/**
  	 * 评价结果分类内容
  	 */
  	@ApiField("appraise_result")
  	private String appraiseResult;
  
  	/**
  	 * 评价触发时间，非固定某一天
  	 */
  	@ApiField("appraise_trigger_time")
  	private String appraiseTriggerTime;
  
  	/**
  	 * 评价触发类型名称
  	 */
  	@ApiField("appraise_type_name")
  	private String appraiseTypeName;
  
  	/**
  	 * 均响时长（秒）
  	 */
  	@ApiField("avg_response_length")
  	private String avgResponseLength;
  
  	/**
  	 * 业务线名称
  	 */
  	@ApiField("business_name")
  	private String businessName;
  
  	/**
  	 * 二级业务线
  	 */
  	@ApiField("business_name_level_2")
  	private String businessNameLevel2;
  
  	/**
  	 * 进线渠道
  	 */
  	@ApiField("call_in_user_type")
  	private String callInUserType;
  
  	/**
  	 * 一级类目
  	 */
  	@ApiField("cat_name_level_1")
  	private String catNameLevel1;
  
  	/**
  	 * 二级类目
  	 */
  	@ApiField("cat_name_level_2")
  	private String catNameLevel2;
  
  	/**
  	 * 三级类目
  	 */
  	@ApiField("cat_name_level_3")
  	private String catNameLevel3;
  
  	/**
  	 * 结案时长（秒）
  	 */
  	@ApiField("close_case_length")
  	private String closeCaseLength;
  
  	/**
  	 * 关单类型
  	 */
  	@ApiField("close_ticket_type")
  	private String closeTicketType;
  
  	/**
  	 * 服务入口容易找到吗得分(分)
  	 */
  	@ApiField("entry_difficulty_score")
  	private String entryDifficultyScore;
  
  	/**
  	 * 首响时长（秒）
  	 */
  	@ApiField("first_response_length")
  	private String firstResponseLength;
  
  	/**
  	 * 客服理解您的问题吗得分(分)
  	 */
  	@ApiField("grasp_score")
  	private String graspScore;
  
  	/**
  	 * 是否中途断线
  	 */
  	@ApiField("is_discontinue")
  	private String isDiscontinue;
  
  	/**
  	 * 是否解决
  	 */
  	@ApiField("is_solved")
  	private String isSolved;
  
  	/**
  	 * 是否提交评价
  	 */
  	@ApiField("is_submitted")
  	private String isSubmitted;
  
  	/**
  	 * 人工客服容易找到吗得分（分）
  	 */
  	@ApiField("manual_service_score")
  	private String manualServiceScore;
  
  	/**
  	 * 关联订单id
  	 */
  	@ApiField("order_id")
  	private String orderId;
  
  	/**
  	 * 服务请求id蚂蚁
  	 */
  	@ApiField("origin_session_id_ant")
  	private String originSessionIdAnt;
  
  	/**
  	 * 客户其它建议
  	 */
  	@ApiField("other_adv")
  	private String otherAdv;
  
  	/**
  	 * 总评分（分）
  	 */
  	@ApiField("overall_score")
  	private String overallScore;
  
  	/**
  	 * 客服处理速度够快吗得分(分)
  	 */
  	@ApiField("process_speed_score")
  	private String processSpeedScore;
  
  	/**
  	 * 排队时长（秒）
  	 */
  	@ApiField("queue_length")
  	private String queueLength;
  
  	/**
  	 * 统计日期,非固定某一天
  	 */
  	@ApiField("report_date")
  	private String reportDate;
  
  	/**
  	 * 自助查询问题方便吗得分（分）
  	 */
  	@ApiField("self_service_score")
  	private String selfServiceScore;
  
  	/**
  	 * 客服服务态度满意吗得分（分）
  	 */
  	@ApiField("service_attitude_score")
  	private String serviceAttitudeScore;
  
  	/**
  	 * 传递的渠道
  	 */
  	@ApiField("service_channel")
  	private String serviceChannel;
  
  	/**
  	 * 会话id蚂蚁
  	 */
  	@ApiField("session_id_ant")
  	private String sessionIdAnt;
  
  	/**
  	 * 会话id哈啰
  	 */
  	@ApiField("session_id_hello")
  	private String sessionIdHello;
  
  	/**
  	 * 会话状态
  	 */
  	@ApiField("session_type")
  	private String sessionType;
  
  	/**
  	 * 客服解决方案满意吗得分(分)
  	 */
  	@ApiField("solution_score")
  	private String solutionScore;
  
  	/**
  	 * 渠道细分
  	 */
  	@ApiField("sub_channel")
  	private String subChannel;
  
  	/**
  	 * 客户guid
  	 */
  	@ApiField("user_guid")
  	private String userGuid;
  
  	/**
  	 * 客户联系方式
  	 */
  	@ApiField("user_phone")
  	private String userPhone;
  
  	public String getAgentAlipayUid() {
  		return this.agentAlipayUid;
  	}
  	public void setAgentAlipayUid(String agentAlipayUid) {
  		this.agentAlipayUid = agentAlipayUid;
  	}
  
  	public String getAgentNewOldType() {
  		return this.agentNewOldType;
  	}
  	public void setAgentNewOldType(String agentNewOldType) {
  		this.agentNewOldType = agentNewOldType;
  	}
  
  	public String getAgentNickname() {
  		return this.agentNickname;
  	}
  	public void setAgentNickname(String agentNickname) {
  		this.agentNickname = agentNickname;
  	}
  
  	public String getAgentRealName() {
  		return this.agentRealName;
  	}
  	public void setAgentRealName(String agentRealName) {
  		this.agentRealName = agentRealName;
  	}
  
  	public String getAgentSkillGroup() {
  		return this.agentSkillGroup;
  	}
  	public void setAgentSkillGroup(String agentSkillGroup) {
  		this.agentSkillGroup = agentSkillGroup;
  	}
  
  	public String getAiAssistantScore() {
  		return this.aiAssistantScore;
  	}
  	public void setAiAssistantScore(String aiAssistantScore) {
  		this.aiAssistantScore = aiAssistantScore;
  	}
  
  	public String getAppraiseId() {
  		return this.appraiseId;
  	}
  	public void setAppraiseId(String appraiseId) {
  		this.appraiseId = appraiseId;
  	}
  
  	public String getAppraiseQuestionCnt() {
  		return this.appraiseQuestionCnt;
  	}
  	public void setAppraiseQuestionCnt(String appraiseQuestionCnt) {
  		this.appraiseQuestionCnt = appraiseQuestionCnt;
  	}
  
  	public String getAppraiseResult() {
  		return this.appraiseResult;
  	}
  	public void setAppraiseResult(String appraiseResult) {
  		this.appraiseResult = appraiseResult;
  	}
  
  	public String getAppraiseTriggerTime() {
  		return this.appraiseTriggerTime;
  	}
  	public void setAppraiseTriggerTime(String appraiseTriggerTime) {
  		this.appraiseTriggerTime = appraiseTriggerTime;
  	}
  
  	public String getAppraiseTypeName() {
  		return this.appraiseTypeName;
  	}
  	public void setAppraiseTypeName(String appraiseTypeName) {
  		this.appraiseTypeName = appraiseTypeName;
  	}
  
  	public String getAvgResponseLength() {
  		return this.avgResponseLength;
  	}
  	public void setAvgResponseLength(String avgResponseLength) {
  		this.avgResponseLength = avgResponseLength;
  	}
  
  	public String getBusinessName() {
  		return this.businessName;
  	}
  	public void setBusinessName(String businessName) {
  		this.businessName = businessName;
  	}
  
  	public String getBusinessNameLevel2() {
  		return this.businessNameLevel2;
  	}
  	public void setBusinessNameLevel2(String businessNameLevel2) {
  		this.businessNameLevel2 = businessNameLevel2;
  	}
  
  	public String getCallInUserType() {
  		return this.callInUserType;
  	}
  	public void setCallInUserType(String callInUserType) {
  		this.callInUserType = callInUserType;
  	}
  
  	public String getCatNameLevel1() {
  		return this.catNameLevel1;
  	}
  	public void setCatNameLevel1(String catNameLevel1) {
  		this.catNameLevel1 = catNameLevel1;
  	}
  
  	public String getCatNameLevel2() {
  		return this.catNameLevel2;
  	}
  	public void setCatNameLevel2(String catNameLevel2) {
  		this.catNameLevel2 = catNameLevel2;
  	}
  
  	public String getCatNameLevel3() {
  		return this.catNameLevel3;
  	}
  	public void setCatNameLevel3(String catNameLevel3) {
  		this.catNameLevel3 = catNameLevel3;
  	}
  
  	public String getCloseCaseLength() {
  		return this.closeCaseLength;
  	}
  	public void setCloseCaseLength(String closeCaseLength) {
  		this.closeCaseLength = closeCaseLength;
  	}
  
  	public String getCloseTicketType() {
  		return this.closeTicketType;
  	}
  	public void setCloseTicketType(String closeTicketType) {
  		this.closeTicketType = closeTicketType;
  	}
  
  	public String getEntryDifficultyScore() {
  		return this.entryDifficultyScore;
  	}
  	public void setEntryDifficultyScore(String entryDifficultyScore) {
  		this.entryDifficultyScore = entryDifficultyScore;
  	}
  
  	public String getFirstResponseLength() {
  		return this.firstResponseLength;
  	}
  	public void setFirstResponseLength(String firstResponseLength) {
  		this.firstResponseLength = firstResponseLength;
  	}
  
  	public String getGraspScore() {
  		return this.graspScore;
  	}
  	public void setGraspScore(String graspScore) {
  		this.graspScore = graspScore;
  	}
  
  	public String getIsDiscontinue() {
  		return this.isDiscontinue;
  	}
  	public void setIsDiscontinue(String isDiscontinue) {
  		this.isDiscontinue = isDiscontinue;
  	}
  
  	public String getIsSolved() {
  		return this.isSolved;
  	}
  	public void setIsSolved(String isSolved) {
  		this.isSolved = isSolved;
  	}
  
  	public String getIsSubmitted() {
  		return this.isSubmitted;
  	}
  	public void setIsSubmitted(String isSubmitted) {
  		this.isSubmitted = isSubmitted;
  	}
  
  	public String getManualServiceScore() {
  		return this.manualServiceScore;
  	}
  	public void setManualServiceScore(String manualServiceScore) {
  		this.manualServiceScore = manualServiceScore;
  	}
  
  	public String getOrderId() {
  		return this.orderId;
  	}
  	public void setOrderId(String orderId) {
  		this.orderId = orderId;
  	}
  
  	public String getOriginSessionIdAnt() {
  		return this.originSessionIdAnt;
  	}
  	public void setOriginSessionIdAnt(String originSessionIdAnt) {
  		this.originSessionIdAnt = originSessionIdAnt;
  	}
  
  	public String getOtherAdv() {
  		return this.otherAdv;
  	}
  	public void setOtherAdv(String otherAdv) {
  		this.otherAdv = otherAdv;
  	}
  
  	public String getOverallScore() {
  		return this.overallScore;
  	}
  	public void setOverallScore(String overallScore) {
  		this.overallScore = overallScore;
  	}
  
  	public String getProcessSpeedScore() {
  		return this.processSpeedScore;
  	}
  	public void setProcessSpeedScore(String processSpeedScore) {
  		this.processSpeedScore = processSpeedScore;
  	}
  
  	public String getQueueLength() {
  		return this.queueLength;
  	}
  	public void setQueueLength(String queueLength) {
  		this.queueLength = queueLength;
  	}
  
  	public String getReportDate() {
  		return this.reportDate;
  	}
  	public void setReportDate(String reportDate) {
  		this.reportDate = reportDate;
  	}
  
  	public String getSelfServiceScore() {
  		return this.selfServiceScore;
  	}
  	public void setSelfServiceScore(String selfServiceScore) {
  		this.selfServiceScore = selfServiceScore;
  	}
  
  	public String getServiceAttitudeScore() {
  		return this.serviceAttitudeScore;
  	}
  	public void setServiceAttitudeScore(String serviceAttitudeScore) {
  		this.serviceAttitudeScore = serviceAttitudeScore;
  	}
  
  	public String getServiceChannel() {
  		return this.serviceChannel;
  	}
  	public void setServiceChannel(String serviceChannel) {
  		this.serviceChannel = serviceChannel;
  	}
  
  	public String getSessionIdAnt() {
  		return this.sessionIdAnt;
  	}
  	public void setSessionIdAnt(String sessionIdAnt) {
  		this.sessionIdAnt = sessionIdAnt;
  	}
  
  	public String getSessionIdHello() {
  		return this.sessionIdHello;
  	}
  	public void setSessionIdHello(String sessionIdHello) {
  		this.sessionIdHello = sessionIdHello;
  	}
  
  	public String getSessionType() {
  		return this.sessionType;
  	}
  	public void setSessionType(String sessionType) {
  		this.sessionType = sessionType;
  	}
  
  	public String getSolutionScore() {
  		return this.solutionScore;
  	}
  	public void setSolutionScore(String solutionScore) {
  		this.solutionScore = solutionScore;
  	}
  
  	public String getSubChannel() {
  		return this.subChannel;
  	}
  	public void setSubChannel(String subChannel) {
  		this.subChannel = subChannel;
  	}
  
  	public String getUserGuid() {
  		return this.userGuid;
  	}
  	public void setUserGuid(String userGuid) {
  		this.userGuid = userGuid;
  	}
  
  	public String getUserPhone() {
  		return this.userPhone;
  	}
  	public void setUserPhone(String userPhone) {
  		this.userPhone = userPhone;
  	}
  
  }
  