content: package com.alipay.api.domain;
  
  import java.util.Date;
  
  import com.alipay.api.AlipayObject;
  import com.alipay.api.internal.mapping.ApiField;
  
  /**
   * 发送服务事件变更信息
   *
   * @author auto create
   * @since 1.0, 2023-04-26 17:43:16
   */
  public class AlipayIserviceItaskServiceventChangeNotifyModel extends AlipayObject {
  
  	private static final long serialVersionUID = 4571367635895519844L;
  
  	/**
  	 * 用户的标识数据，可以是手机号码、身份证号等
  	 */
  	@ApiField("customer_identity")
  	private String customerIdentity;
  
  	/**
  	 * 用户标识类型，如手机号，身份证号
  	 */
  	@ApiField("customer_identity_type")
  	private String customerIdentityType;
  
  	/**
  	 * 服务备注
  	 */
  	@ApiField("memo")
  	private String memo;
  
  	/**
  	 * 机构编号
  	 */
  	@ApiField("org_id")
  	private String orgId;
  
  	/**
  	 * 机构名称
  	 */
  	@ApiField("org_name")
  	private String orgName;
  
  	/**
  	 * 外部机构侧的服务动作，如，升级专家，转接、完结等
  	 */
  	@ApiField("out_action_type")
  	private String outActionType;
  
  	/**
  	 * 站在机构视角，外部的服务ID（蚂蚁的服务ID）
  	 */
  	@ApiField("out_biz_no")
  	private String outBizNo;
  
  	/**
  	 * 外部服务评价结果
  	 */
  	@ApiField("out_service_assess")
  	private String outServiceAssess;
  
  	/**
  	 * 外部机构侧服务结束时间；服务结束状态时，不可空
  	 */
  	@ApiField("out_service_end_time")
  	private Date outServiceEndTime;
  
  	/**
  	 * 外部机构侧，表示一通服务的唯一ID
  	 */
  	@ApiField("out_service_record_id")
  	private String outServiceRecordId;
  
  	/**
  	 * 外部机构服务开始时间；服务开始状态时必填
  	 */
  	@ApiField("out_service_start_time")
  	private Date outServiceStartTime;
  
  	/**
  	 * 外部机构侧服务状态
  	 */
  	@ApiField("out_service_state")
  	private String outServiceState;
  
  	/**
  	 * 服务类型，如：人工热线，人工在线
  	 */
  	@ApiField("out_service_type")
  	private String outServiceType;
  
  	/**
  	 * 用于描述这个服务事件的摘要信息，如：用户反馈某笔交易未到账
  	 */
  	@ApiField("summary")
  	private String summary;
  
  	/**
  	 * 服务转接来源
  	 */
  	@ApiField("transfer_source")
  	private String transferSource;
  
  	public String getCustomerIdentity() {
  		return this.customerIdentity;
  	}
  	public void setCustomerIdentity(String customerIdentity) {
  		this.customerIdentity = customerIdentity;
  	}
  
  	public String getCustomerIdentityType() {
  		return this.customerIdentityType;
  	}
  	public void setCustomerIdentityType(String customerIdentityType) {
  		this.customerIdentityType = customerIdentityType;
  	}
  
  	public String getMemo() {
  		return this.memo;
  	}
  	public void setMemo(String memo) {
  		this.memo = memo;
  	}
  
  	public String getOrgId() {
  		return this.orgId;
  	}
  	public void setOrgId(String orgId) {
  		this.orgId = orgId;
  	}
  
  	public String getOrgName() {
  		return this.orgName;
  	}
  	public void setOrgName(String orgName) {
  		this.orgName = orgName;
  	}
  
  	public String getOutActionType() {
  		return this.outActionType;
  	}
  	public void setOutActionType(String outActionType) {
  		this.outActionType = outActionType;
  	}
  
  	public String getOutBizNo() {
  		return this.outBizNo;
  	}
  	public void setOutBizNo(String outBizNo) {
  		this.outBizNo = outBizNo;
  	}
  
  	public String getOutServiceAssess() {
  		return this.outServiceAssess;
  	}
  	public void setOutServiceAssess(String outServiceAssess) {
  		this.outServiceAssess = outServiceAssess;
  	}
  
  	public Date getOutServiceEndTime() {
  		return this.outServiceEndTime;
  	}
  	public void setOutServiceEndTime(Date outServiceEndTime) {
  		this.outServiceEndTime = outServiceEndTime;
  	}
  
  	public String getOutServiceRecordId() {
  		return this.outServiceRecordId;
  	}
  	public void setOutServiceRecordId(String outServiceRecordId) {
  		this.outServiceRecordId = outServiceRecordId;
  	}
  
  	public Date getOutServiceStartTime() {
  		return this.outServiceStartTime;
  	}
  	public void setOutServiceStartTime(Date outServiceStartTime) {
  		this.outServiceStartTime = outServiceStartTime;
  	}
  
  	public String getOutServiceState() {
  		return this.outServiceState;
  	}
  	public void setOutServiceState(String outServiceState) {
  		this.outServiceState = outServiceState;
  	}
  
  	public String getOutServiceType() {
  		return this.outServiceType;
  	}
  	public void setOutServiceType(String outServiceType) {
  		this.outServiceType = outServiceType;
  	}
  
  	public String getSummary() {
  		return this.summary;
  	}
  	public void setSummary(String summary) {
  		this.summary = summary;
  	}
  
  	public String getTransferSource() {
  		return this.transferSource;
  	}
  	public void setTransferSource(String transferSource) {
  		this.transferSource = transferSource;
  	}
  
  }
  