Cyber-preparedness: Try the Five Minute Micro-Exercise
Cybersecurity continues to be an evolving threat to the public and to our nation.
Micro-exercising is a concept in physical fitness where people engage in a short, targeted workout or slightly increase the intensity of a normal activity in whatever location or during whatever time they have available – think taking the stairs versus the elevator, or working while standing up instead of sitting at your desk. In the same vein, we can apply a similar approach to cyber-preparedness, as we recognize the number of vulnerabilities created through users’ behavior, activities, or other human errors.
Protecting networks and critical infrastructure from malicious attacks, equipment failure, human errors, and honest mistakes involves applying overlapping security controls in the context of strategies that may be opaque or seem incredibly complex to an authorized system user. When that happens, people may become less conscious of their activities as they are either overwhelmed with information or they think, “Someone else is taking care of this.” While that is often true and even as cybersecurity techniques evolve with proactive technologies to remove vulnerabilities or stem an attack before it happens, we still find that we often react to cyber incidents after the fact.
Enter the micro-exercise. Cybersecurity exercises that receive the most publicity are national in scale and have a broad scope intended to test, validate, or identify weaknesses in large-scale cybersecurity strategy. Beyond that, I often wonder how many system users actually get to participate in any cyber-exercise. I suspect it is not very many and, therefore, people may not have had the opportunity to reflect or understand cybersecurity best practices or response methods.
Managers have an opportunity, and potentially a responsibility to their organization, to provide that opportunity by starting with a simple question: “What would you do if you receive an email with an attachment from someone you don’t know?” Or, “You see an antivirus alert on your computer, so you…?” Or, “You are unexpectedly prompted to enter your user ID and password. Should you do that? Should you report it?”
It does not take a full-scale exercise to keep a network healthy.
Ask the question in a staff meeting and have a five-minute conversation about what should happen next. If people don’t know the answer, rather than being “wrong”, it may mean that there is an opportunity to direct them to an authoritative source, to some awareness materials, or that there is a gap in policy, procedure, or awareness that can be addressed with the IT organization. When this is the case, they will be glad you asked.