Publication Date:Apr 09, 2002
Source:Harvard Business Press Chapters
English Hardcopy Black & White
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A leader's ability to be resilient through trials, challenges, and even personal attacks will depend upon the ability to lead with an open heart. This chapter discusses the key attributes of innocence, curiosity, compassion, and how cultivating them can help stave off cynicism and callousness. This chapter was originally published as Chapter 11 of "Leadership on the Line."
To discuss the key attributes a leader must maintain to avoid falling prey to burnout and cynicism.
Empathy; Resilience; Stress