Salary LevelMuch Below Average
|Title||Job Zone Two: Some Preparation Needed|
|Experience||Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.|
|Education||These occupations usually require a high school diploma.|
|Job Training||Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.|
|Examples||These occupations often involve using your knowledge and skills to help others. Examples include sheet metal workers, forest fire fighters, customer service representatives, physical therapist aides, salespersons (retail), and tellers.|
|SVP Range||(4.0 to 6.0)|
- Majority (88.95) percent of respondents had : High School Diploma (or GED or High School Equivalence Certificate)
- Some (8.89) percent of respondents had :Some College Courses
- Some (1.12) percent of respondents had :Associate's Degree (or other 2-year degree)
Interest Code : RCE
- Realistic-Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
- Conventional-Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
- Enterprising-Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
- Problem Sensitivity-The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
- Far Vision-The ability to see details at a distance.
- Oral Comprehension-The ability to listen to and understand information and ideas presented through spoken words and sentences.
- Selective Attention-The ability to concentrate on a task over a period of time without being distracted.
- Oral Expression-The ability to communicate information and ideas in speaking so others will understand.
- Speech Recognition-The ability to identify and understand the speech of another person.
- Integrity-Job requires being honest and ethical.
- Dependability-Job requires being reliable, responsible, and dependable, and fulfilling obligations.
- Self Control-Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
- Cooperation-Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
- Attention to Detail-Job requires being careful about detail and thorough in completing work tasks.
- Adaptability/Flexibility-Job requires being open to change (positive or negative) and to considerable variety in the workplace.
Top 3 Values
- Support-Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
- Relationships-Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
- Independence-Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
- Active Listening-Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Speaking-Talking to others to convey information effectively.
- Monitoring-Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
- Reading Comprehension-Understanding written sentences and paragraphs in work related documents.
- Critical Thinking-Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Coordination-Adjusting actions in relation to others' actions.
- Public Safety and Security-Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
- English Language-Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Customer and Personal Service-Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Psychology-Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
- Education and Training-Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
- Telecommunications-Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
- Lock doors and gates of entrances and exits to secure buildings.
- Answer alarms and investigate disturbances.
- Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises.
- Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
- Patrol industrial or commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates.
- Operate detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas.
- Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons.
- Respond to medical emergencies by administering basic first aid or by obtaining assistance from paramedics.
- Circulate among visitors, patrons, or employees to preserve order and protect property.
- Warn persons of rule infractions or violations, and apprehend or evict violators from premises, using force when necessary.
- Getting Information-Observing, receiving, and otherwise obtaining information from all relevant sources.
- Communicating with Supervisors, Peers, or Subordinates-Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Documenting/Recording Information-Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
- Making Decisions and Solving Problems-Analyzing information and evaluating results to choose the best solution and solve problems.
- Monitor Processes, Materials, or Surroundings-Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
- Performing for or Working Directly with the Public-Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
- Contact With Others-This job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?
- Telephone-Mostly you have telephone conversations in this job
- Work With Work Group or Team-Important to work with others in a group or team in this job
- Deal With External Customers-Important to work with external customers or the public in this job
- Freedom to Make Decisions-The job offers decision making freedom without supervision
- Face-to-Face Discussions-Mostly you have to have face-to-face discussions with individuals or teams in this job?
- Physical Proximity-Mostly this job require the worker to perform job tasks in close physical proximity to other people
- Responsible for Others' Health and Safety-Responsibility is there for the health and safety of others in this job
- Office suite software e.g. Corel WordPerfect Office Suite
- Data base user interface and query software e.g. Data entry software
- Spreadsheet software e.g. IBM Lotus 1-2-3
- Transaction security and virus protection software e.g. McAfee
- Spreadsheet software e.g. Microsoft Excel
- Office suite software e.g. Microsoft Office
- Project management software e.g. Microsoft SharePoint
- Word processing software e.g. Microsoft Word
- Transaction security and virus protection software e.g. Symantec
- Network monitoring software e.g. Wireshark
- Desktop computers
- Digital camcorders or video cameras e.g.Digital video cameras
- Emergency medical services first aid kits e.g.First aid kits
- Flashlight e.g.Flashlights
- Notebook computers e.g.Laptop computers
- Laser fax machine e.g.Laser facsimile machines
- Handcuffs e.g.Metal handcuffs
- Special purpose telephones e.g.Multi-line telephone systems
- Fire extinguishers e.g.Multipurpose fire extinguishers
- Night sticks e.g.Nightsticks