ORGANIZATIONAL CULTURE : ORGANIZATIONAL CULTURE Chapter 7
Lecture 4 CULTURE REVIEWED : CULTURE REVIEWED Organizations also have a learned, shared, interrelated set of symbols and patterns of basic assumptions
The culture help the organizations cope with problems it faces
CULTURE HELPS ORGANIZATIONS INTEGRATE INTERNALLY (PPS) AND ADAPT/SHAPE EXTERNALITIES (6 GLOBAL ENVIRONMENTS) TO SURVIVE: CULTURE HELPS ORGANIZATIONS INTEGRATE INTERNALLY (PPS) AND ADAPT/SHAPE EXTERNALITIES (6 GLOBAL ENVIRONMENTS) TO SURVIVE Culture permeates the organization
Through knowledge acquisition
Organizational rites , ORGANIZATIONAL KNOWLEDGE: ORGANIZATIONAL KNOWLEDGE Explicit—formalized and widely distributed
Implicit—norms or “how we do things around here” EXAMINE ORGANIZATIONAL SYMBOLS: EXAMINE ORGANIZATIONAL SYMBOLS What language is in use and where?
Who is pictured on annual reports, web pages, or brochures?
What colors represent the company; where are they used?
What logos are in use?
ORGANIZATIONAL STORIES TELL US: ORGANIZATIONAL STORIES TELL US what the employee is supposed to do when in doubt
what to do when a high-status person breaks the rules
how the little person advances within the organization ORGANIZATIONAL RITES REINFORM NORMS: ORGANIZATIONAL RITES REINFORM NORMS Rites of degradation dissolve a person’s organizational identity
Rites of enhancement recognize accomplishments or enhance power
Rites of renewal lubricate social relations
Rites of conflict reduction reduces conflict by partitioning it
Rites of integration revive common feeling NATIONS TRADITIONALLY SHAPE ORGANIZATIONS: NATIONS TRADITIONALLY SHAPE ORGANIZATIONS Business culture BUT INFLUENCES COME FROM MULTIPLE SOURCES: BUT INFLUENCES COME FROM MULTIPLE SOURCES Professional training/groups
Subgroups, e.g., R&D or accounting INCREASINGLY WE ALSO SEE: INCREASINGLY WE ALSO SEE business influences come not only from domestic influences but also from international and global business activities, e.g.,
joint ventures and other strategic alliances OFTEN CREATING CULTURE CLASH: OFTEN CREATING CULTURE CLASH between parent and subsidiary
among managers THUS IN A GLOBAL WORLD, BUSINESSES BECOME CULTURAL CONDUITS: THUS IN A GLOBAL WORLD, BUSINESSES BECOME CULTURAL CONDUITS See page 207 of Introduction to Globalization and Business by Barbara Parker BUSINESS INFLUENCES CULTURE THROUGH : BUSINESS INFLUENCES CULTURE THROUGH Global entertainment and electronic media
Global demographic groups
GLOBAL INFLUENCES OF BUSINESS ON CULTURE: GLOBAL INFLUENCES OF BUSINESS ON CULTURE Make global businesses more central to
And cause them to interact more with social actors such as NGOs and governments