Enhancing one's Emotional Intelligence has been shown to have positive impacts on their quality of life. While it helps people become more cognizant of their own emotions and feelings, Emotional Intelligence also helps in building stronger interpersonal relationships and handling social situations better.
Emotional Intelligence (EQ) refers to the capability of a person to notice and understand their own emotions and also the emotions of other people around them. In today's corporate world focused on competitiveness and result-oriented work, it is more important than ever for company leaders, HR managers and employees to understand the value of emotional intelligence and be able to adapt it to their team management style. To do this, managers also need to be aware of the key attributes of a high EQ.
Company leaders who employ these distinct attributes along with other technical leadership skills and their own past experience are headed toward higher levels of success in their interpersonal interactions. The following five aspects of Emotional Intelligence are the attributes that HR leaders and other industry professionals should focus on to bring out the best in themselves and their teams.
In high-stress workplaces, self-aware leaders are more easily able to handle the daily stressors and work pressure that come their way. These could present themselves in the form of client requests, deadlines, or any other such demanding situations. Being aware of their own emotional triggers is helpful for managers and leaders to take a step back, take stock of their mental health, and act in a professional, healthy, and effective manner.
Apart from being able to let go of errors, emotionally intelligent people are able to say ‘no’ both to themselves and to other people when required. Confidence in saying ‘no’ to certain requests or commitments allows leaders to show that their current commitments are important to them, and this also enables them to set healthy boundaries. All these factors combined allow leaders to effectively complete their tasks and honour the commitments that they are working on. Self-regulation and self-discipline is a skill that helps effective leaders adapt to change in a healthy way. Changes often happen suddenly and without warning, so leaders who are able to deal with uncertainty and make relevant changes to their strategies smoothly during times of crisis or sudden change are more likely to be efficient and productive at work.
Empathy is an important skill when trying to understand different cultures and work environments. It also helps avoid unnecessary conflict or misunderstandings, especially so in an increasingly globalized corporate world. Leaders who are empathetic towards their team members are able to create stronger interpersonal relationships, which helps improve employee loyalty in the long term as well.
The desire to keep learning and take pride in their own work sets the tone for the entire team, and their methods are often emulated by other teams the organization as a whole. This is why self-motivated leaders are able to inspire their colleagues and subordinates to expand their capabilities and succeed.
Having "social skills" does not simply translate to being friendly to other people. It means understanding people's thought processes and needs, developing better relationships, and also motivating team members to reach their goals. Emotionally Intelligent leaders need to communicate their own passion to their teams and their strategies for success in such a manner that the team members are ignited by their passion to do better and reach successful outcomes.
People with high Emotional Intelligence are better able to manage their own emotions and handle social interactions with grace. Leaders who are emotionally intelligent are able to make others feel comfortable, are better able to understand others' emotions and communicate with them effectively. It allows people to understand themselves on a deeper level, and managing their emotions in an effective manner also allows leaders to better control their stress levels and emotions on a regular basis.
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