Development of web-based knowledge management systems
Computer Information Systems
Knowledge management is a complex process that collects, stores, and distributes business intelligence for corporate operation and management. This paper discusses the implications of knowledge management, its process, bottlenecks, information technology integration, and development of a Web-based knowledge management system. Developing and implementing a successful Web knowledge management system can improve a company's competitive advantages and therefore increase its profits. However, this project needs to observe many technical challenges. The main challenges to design a high-quality Web-based knowledge management system are discussed.
Chou, D. C., & Lin, B. (2002). Development of web-based knowledge management systems. Human Systems Management, 21 (3), 153–158.