G2C (Government to Citizen) is a term that refers to the relationships between organizations (subjects) of public administration and a citizen(s). The designation can be used for any relationship between the subject of public administration and the citizen, most often it is used as one of the basic relationship within e-Government models. The initiative comes from a federal organization (public administration) and citizens are the target group.
What is concept G2C in practice for?
G2C concept is used for expressing the relationship between public administration and citizens. The relationship may refer the demand for information from the citizen in any life situation or a transfer of an official document to the citizen. The abbreviation is usually used to refer to the ICT solution that converts such communication to the electronic form or to describe a solution that simplifies the communication between public administration and citizens (e.g. office website or public service catalog).
Sometimes C2G (Citizen to Government) is used with the same meaning.