David W. Bates, MD, MSc, Senior Vice President and Chief Innovation Officer, Brigham and Women’s Hospital
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Learning Objectives: At the end of this activity, you will be able to:
Define a culture of safety in health care organizations.
List at least two signs of a strong safety culture.
Discuss how organizations can strengthen the safety culture.
Description: How do you know if you’re working in a culture of safety? In this video, Dr. David W. Bates, a world-renowned leader in patient safety, defines a culture of safety and gives advice to organizations that are hoping to strengthen their safety culture.
- Do you feel comfortable raising concerns in your school or workplace? Why or why not?
- When you start working or studying at a new institution, what do you do to learn the culture and norms of the people there?
- Have you ever tried to go against the prevalent culture of your school, workplace, or group? Why? What did you learn from it?
- Have you ever heard gossip in your school or workplace about your institution treating someone unfairly? How did learning about the event change your attitude or behavior?