Communication is the transfer of a message from sender to receiver and is impacted by many factors whether you talk one-on-one, in small groups, or to large audiences.
This workshop is divided into four primary factors impacting verbal communication: Styles - the different ways we package our overall communication; Vocal power - one's diction and modulation of volume, pace, pitch, tone, etc.; Listening - the ways we receive incoming verbal messages and; Nonverbals - how we transmit and interpret communication signals.
Practical techniques to improve message transfer are taught and practiced during this workshop.
- Identify your most-used communication styles and other styles you may encounter.
- Implement styles-based strategies to improve verbal information transfer and counteract communication difficulties.
- Select from and use five effective listening skills to create a balance between facts and feelings in verbal exchanges.
- Learn how to make adjustments to, and take advantage of, one's own vocal patterns and behaviors.
- Fine-tune your ability to use stance, physical postures, and body language to enhance your verbal message.
Who Should Attend:
Supervisors, managers, HR professionals, team leaders, and employees who want to improve their communication with their direct reports, coworkers, and customers. Also for those wanting to learn how to be more persuasive and to increase the quality of their presentation skills. This program is also helpful for anyone who is experiencing problematic verbal communication and wants to improve.