Johannesburg - A survey has found that many South African
fail to realise the importance of knowing their credit score, with almost three
quarters of those polled saying they did not know their credit score.
The poll conducted by Just Money, an online guide to money,
revealed almost three quarters (73%) of people
did not know what their credit score was. The flash poll also revealed
that only 18% knew their credit score, while 9% didn’t know what a credit score
“Knowing your credit record is vital, as it is an indicator
of your creditworthiness. Credit scores are used by lenders to decide on
whether to give you a loan. Employers, insurance companies and landlords can
also ask to check your credit score, so it’s worthwhile knowing what your
credit score is. A good credit record means you are less likely to be rejected
for mortgages, car or personal loans,” said editor of Just Money, Angelique
“Our poll unfortunately
shows that consumers don’t understand the importance of knowing their credit
score and there is clearly a need to create more awareness around this issue,
so that more people regularly check to see if their finances are in order,”
Ruzicka warns that those that have never checked their
credit score run the risk of losing out on that dream home or car as they could
be rejected for a loan because they have a poor credit score. She added that
consumers could also run the risk of having their identity stolen. “Credit
active consumers should check their credit score through credit bureaus like
Experian, Transunion or XDS at least once a year and go through it line by line
to ensure that all is in order. Most credit bureaus give you one free credit
report a year and thereafter charge a nominal fee, so it’s an inexpensive
exercise,” says Ruzicka.
According to the National Credit Regulator in the quarter
ending March 2012, 10 357 disputes were lodged in respect of the accuracy of
the information recorded on consumer credit records. More disputes were
resolved in favour of complainants (7 722) as compared to disputes where credit
records remained unchanged (1 646). “This is another reason for you to check
your credit score, as there is always a chance that the incorrect information
has been submitted to a credit bureau,” added Ruzicka.
“There are also a number of things that could affect a
credit score negatively, including late payments, outstanding debt and the
number of creditors you have. Consumers could be rejected for a loan for any of
these reasons so it’s vital that they find out what they are doing wrong so
they can take steps to correct their ways and improve their credit score going
forward,” concludes Ruzicka.
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