Many employees spend just as much time with their colleagues as they do with their loved ones. Creating a harmonious workspace is therefore extremely important.
Workplace bullying or harassment occurs when unreasonable, repeated behaviour is directed at a staff member; either by a person in a position of power such as a manager or employer, or even by other employees. According to the Australian Human Rights Commission, workplace bullying may consist of the following behaviours:
- Sexual harassment, including touching, explicit comments or ‘jokes’ that make individuals uncomfortable
- ‘Initiation rituals’ where employees are made to do humiliating tasks in order to ‘join the club’
- Repetitive and inappropriate remarks, about aspects such as sexuality, nationality, religion, intelligence, etc.
- Unrealistic demands such as being assigned tasks without adequate time or resources to complete task
- Psychological harassment
Workplace bullying, apart from being childish and cruel, disrupts the functioning of a business and can cause health issues for those involved. It can cost the business money, through:
- Employees affected taking leave because they cannot face coming into work
- Losing employees and having to re-train
- Unproductive employees because they have lost their motivation
- Dealing with a lawsuit
As an employer, it is your responsibility to establish a workplace culture that is inclusive and enjoyable for all employees to be a part of. This can be achieved by:
- Including expectations of the way employees conduct themselves around the business in their employee contract.
- Explicitly stating that the business is an inclusive one and bullying will not be tolerated in the business’ core values and mission statement.
- Leading by example.
- Having a process for dealing with bullying and adhering to it.
- Ensuring there are appropriate and accessible channels for employees to use should they feel they are the victim of workplace bullying.