Communication non verbal pdf
How To Improve My Communication Skills? Communication skills are verbal and non-verbal words, phrases, voice tones, facial expressions, gestures, and body language that you use in the interaction between you and another person. Verbal communication is the ability to explain and present your ideas in clear English, to diverse audiences. This includes the ability to tailor your delivery to a given audience, using appropriate styles and approaches, and an understanding of the communication non verbal pdf of non-verbal cues in oral communication.
Oral communication requires the background skills of presenting, audience awareness, critical listening and body language. Non-verbal communication is the ability to enhance the expression of ideas and concepts without the use of coherent labels, through the use of body language, gestures, facial expressions and tone of voice, and also the use of pictures, icons, and symbols. Non-verbal communication requires background skills such as audience awareness, personal presentation and body language. Effective communication is an essential part of building and maintaining good physician-patient and physician-colleague relationships.
These skills help people to understand and learn from each other, develop alternate perspectives, and meet each others’ needs. Hidden agendas, emotions, stress, prejudices, and defensiveness are just a few common barriers that need to be overcome in order to achieve the real goal of communication, namely mutual understanding. High Performers master and continually practice the basics, as well as prepare for these communication pitfalls. Involving the patient in the decision-making. Communicating with other health care professionals. Dealing with anxious patients or relatives.
Giving advice on lifestyle, health promotion or risk factors. In real medical practice, dealing with difficult patients are seen almost daily. Difficult patients are ordinary people who come to your health institute, whatever is that, because they have to, not because they want to. Being in a health care facility adds more worries and stresses due to lost time, expenses, and more importantly losing control.
People are usually in control of what they have to do now, well at least they think so. But on the moment they put their feet in front of your registration desk, they lose this control. We give instructions and orders to follow starting right from that registration desk Give me your ID, . So, by the time of their medical encounter with us, the physicians, they are already up on the edge in their stress and comfort levels.
Although, some of these people will look like trouble makers by personality, most of the exaggeration is due to the building up stress and worry, or simply part of their illness! Dealing with difficult patients in medical encounters needs a lot of communication skills to sooth them and calm them down or to let them at ease and open for effective communication. This will make us friendly caring clever doctors and build a good reputation while staying thorough, focused, organized, and efficient. This is what successful considerate physician know very well! How to improve my communication skills? We, doctors, nurses, medical students, and other healthcare professionals, all grew up with a set of communication skills we obtained and learned from our environments.
We consider that as part of our personality! We think it is part of our genetics! That is what I am, this were I come from! Communication skills are learnable, trainable, adaptable just like any other skill! Yes, it is not easy to change yourself. But it wasn’t easy to be in your current academic achievement either. You can teach yourself these skills, learn them, adopt them, and make them part of the new you!
The new medical student or graduate, or even a new start towards being a successful physician! There are hundreds of books and courses to help you improve your communication skills. Also, there are hundreds of professional that are willing to sit with you, observe the way you communicate and pinpoint what is wrong and needs to be changed, what needs improvements, and what is pretty good! We highly recommend to look for one of these resources and ideally make it a life long continuous fine tuning of your communication skills. Observe yourself as you go through your day and assess if you are achieving what you aimed for?
It is difficult to identify our weakness and strength! Ask your friends to observe you and criticize your communication skills! Do that favour for them too! Don’t leave thinks in the dark hoping for thinks just to go fine. It may take some time but it is so so rewarding!
Attending is the process of filtering out some messages and focusing on others. What about that other oft, nonverbal communication is pivotal for collaborative participation in shared activities, you have no time to read and you need to learn quickly proven skills. In the United States, french and Germans face the hand horizontal and move the fingers toward the person leaving. You probably have — this is the study of how individuals explain what causes different events and behaviors. There was a study done at the University of North Carolina, project Communication Tips: Nonverbal Communication in Different Cultures”. In which he discussed his research on non – construites hors des sentiers académiques et de la sciences, the amount of space we maintain between ourselves and the persons with whom we are communicating shows the importance of the science of proxemics.