Every year, over 150,000 applicants appear for civil service exams in New York. Most of them are quite qualified for the positions they are applying for. But many still get rejected because they lack the essential skills that every civil service worker needs to have.
These include analytical skills, decision-making skills, communication skills, and leadership skills, among others. The most important skill, however, is critical thinking.
What Is Critical Thinking?
Critical thinking can be defined as the ability to evaluate events, situations, and actions clearly, rationally, and logically.
The candidate be able to reach justified conclusions and come up with innovative solutions based on the information and observations at hand.
Critical thinking isn’t just limited to the accumulation of knowledge and information. It encompasses the intellectual capacity that is required to be able to discern information skillfully.
A person with good critical thinking skills is efficient at evaluating cases, establishing the logic behind innovative ideas, and systematic problem-solving.
Civil Service Positions and Critical Thinking Skills
Critical thinking isn’t just important in professional life, but is equally vital for all fields of life. It is an asset that enhances one’s ability to express their ideas soundly.
Critical thinking also helps a person deal with difficult situations without getting frustrated. This is an important quality that is essential for most civil service workers. This is because dealing with the public day in and day out can get very tiring, very fast.
Civil service departments such as the police department and court officers have to be prepared for unexpected changes. These changes can be the result of a political shift or a tragic event. Performing duties and responsibilities while keeping these factors is what makes a good civil service worker.
Critical thinking skills allow candidates to assess different situations and decide their course of action quickly. It also allows them to keep all possible variables in mind and come up with a solution that is effective and efficient.
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