By using speech technologies, it is relatively easy to create voice portals and provide the disabled with fast and unlimited access to various information allowing them to equally take their part in the community. Voice portals provide them with an insight into the world of science, media and other contents...
Diverse textual contents can be made available over the telephone line by using speech synthesis. On the other hand, speech recognition can be used to navigate through the menu structure of the voice portal. Text contents can be manually entered, taken from database, automatically created based on the contents of a web page etc.
Interactive Voice Response (IVR) systems represent a wide range of applications characterized by the human/computer communication over the telephone. Features and applications of IVR systems can vary depending on the client needs and requests.