⏱ 20-30 minute activity
After reading through some of the Learners’ Stories let us make a Journey Map of our Learners.
A journey map defined by the Nielsen Norman Group is “a visualization of the process that a person goes through in order to accomplish a goal. In its most basic form, journey mapping starts as visualization of the process that a person goes through in order to accomplish a goal.” It can be a journey about anything – from how a customer goes through the decisions in buying a car to how visitors go through and experience a museum.
In this part of the module we will create a Learner’s Journey Map. You will still be using the same Google Slide workspace that you used in Module 1.
The Learner’s Journey will help us visualize the steps that the learners go through in a learning process. In this journey map, we will include the goals of each learning process or phase, touchpoints or tools used (online and offline), challenges, and emotions that the learners feel.
If you haven’t downloaded or made a copy of our workspace yet from our last module, just click on the links below:
For this part you will need to interview 1-2 learners. It can be your current or past students, or if you’re already familiar with them even your future students. If you are conducting any kind of peer mentoring or coaching, you may also consider your peers as your learners. Make sure to ask permission and consent from them for this activity.
📝 How to fill in the worksheet
When you are done with the journey map, save it as an image (jpeg or png) and paste it on our Padlet Board: