Litigation is the Court method of resolving a dispute where a judge decides the case. Arbitration and mediation are both forms of Alternative Dispute Resolution (known as ‘ADR’).
Arbitration is a non-court method where an independent arbitrator is appointed by the parties to make a decision which is usually confidential and binding.
Mediation is another non-court method which is flexible, voluntary and confidential. An independent mediator helps both parties to work towards a negotiated settlement if possible.