From This survey included urban youth (aged 14-24 years) to asses the Use of Technology with Health Care Providers.
Eight focus groups including 82 primarily low-income urban African-American adolescents and young adults were completed.
Low-income urban adolescents and young adults (mean age, 18.5 years) reported high access to and use of technology. However, they still preferred face-to-face meetings with a healthcare provider because they felt that the information provided would be better tailored to their individual needs and more credible. Many worried about the confidentiality of conversations conducted using technology.
In conclusion, although low-income urban youth are high users of technology, they still prefer face-to-face meetings with a healthcare provider.
Use of Technology with Health Care Providers: Perspectives from Urban Youth. Sarah Lindstrom Johnson et al. The Journal of Pediatrics, Volume 160, Issue 6 , Pages 997-1002, June 2012.