Strategic Management: Formulation and Implementation
Implications For Information Systems
- Strategic control requires a greater variety of
data types. Operating control problems typically
have a smaller variety of data.
- The total volume of data required for strategic
control is smaller. On the other hand, perhaps
thousands of pieces of data of each type are
required for some of operating problems (e.g., the
payroll processing of even a small organization).
- Strategic control data are more aggregated.
Operating data are used at the most detailed at
- Strategic control data are less accurate.
Operating data generally need to be as accurate
- The most important strategic control information
is structural. Unlike the operational control are,
the values of the technical variables are only of
- The receipt of data for strategic control is more
sporadic. Data for strategic problems are received
sporadically as events take place.
- Strategic control data are less processable by
computer. The strategic control that arise in the
environment rather than within the organization
are generally not so easily available. For the
most part, such data need not be computerized. It
does imply that any computerization of strategic
control tools must consider the important step of
capturing necessary in machine-readable form.
- The key decision in information for strategic
control is what data to save. The principal
problem in operating control information systems
design is the technological problem of efficiently
capturing and retrieving data.