MIT 16.660J Introduction to Lean Six Sigma Methods, IAP 2012
View the complete course: http://ocw.mit.edu/16-660JIAP12
Instructor: Susan Sheehy
This session covers how Lean can be implemented in healthcare settings. Susan Sheehy of Lean Healthcare West describes the process and presents sample cases where clinics mapped out their problems and identified solutions as a team.
License: Creative Commons BY-NC-SA
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Tagged under: Lean,healthcare,organization,culture,A3 process,muda,problem solving,obstacles, stream mapping,root analysis,5 whys,waste,scientific method
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