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It is much the same with manufacturing problems – if you don’t get to the root cause of the problem, it is eventually (if not frequently) going to re-occur.The goal of a Root Cause Analysis (RCA) is to get down to the true cause of the problem, the root cause.The root cause has also been described as an underlying or fundamental cause of a non-conformance, defect or failure.Furthermore, the term “root cause” can also be referred to as the precise point in the causal chain where applying a corrective action or intervention would prevent the non-conformance from occurring.Even with the best quality systems, training and Statistical Process Control (SPC), problems can happen. The problems you thought were resolved only to reoccur.Repeat problems can be experienced in everyday life.How do you get started with identifying the true causes of defects?
Root Cause Analysis is the process of defining, understanding and solving a problem.
Some examples of where RCA is being used include, but are not limited to: The point is that RCA can be applied to almost any type of problem that companies face every day.
Another example where RCA could be used is for a company that is experiencing a high level of incorrect customer orders and shipments.
The following information must be determined and documented: Next, the team may want to collect data or other additional information.
It may also be necessary to initiate interim containment or corrective actions.
If you compare a manufacturing process to a garden, the process problems would be the weeds in the garden.