Problem-solving is a complex skill used in times where solutions are not readily available. It is defined as “the skill of finding solutions for difficult or complex issues.” Using problem-solving in our daily lives helps us think through what options are possible in difficult situations and also helps create new…
Problem-solving is a complex skill used in times where solutions are not readily available. It is defined as “the skill of finding solutions for difficult or complex issues.” Using problem-solving in our daily lives helps us think through what options are possible in difficult situations and also helps create new solutions to move past the issue at hand.
Learning in Observation
The following video case studies are a learning tool that helps students, families, and educators examine the context of the social problems that might arise for youth and young adults. Visual media gives everyone a common viewing experience and centralizes the discussion around making choices and decisions in situations where problems exist. The activities extend learning around problem-solving and help learners understand why many of the problems that exist in everyday life are more complex than we think.
Watch the high school video case study below and think about how the opportunities for problem-solving involve both advocacy and the ability to receive and listen to other people’s perspectives. Hand out Character Profile Cards to students or groups of students and have them watch the video from the perspective of that character.
Referencing the profile cards, facilitate a discussion after watching the video. Some questions for discussion may include:
What does my character know that the other characters need to know?
What do the other characters know that my character needs to know?
What are some possible solutions to the problem?
Who can support the solution to make sure it is effective?
Who needs to be a part of the solution?
The following video case study takes place at home between two brothers. Similar to the case study above, use questions to reflect on the problem and the process of problem-solving taken up by the parents.
Use the following questions to guide small groups in discussion around problem-solving.
Why does this approach work well to discover the truth around the problem?
What are some things that the parents learned about their children in the process of working through the problem?
As a parent, why would it be important to get both perspectives?
As a child, why would it be important to be heard, but also to hear your sibling’s perspective?
What are some complex or difficult issues that are addressed in this process?
Observation to Practice
It might seem easy to find solutions when we are outside of the situation, however, it can be hard to solve problems when they pop up in our daily lives. The following are steps you can take to start problem-solving.
Identify the problem
Invite others affected by the problem to help understand what happened
With help, collect more information about what happened
Using the collected information, consider what process is most appropriate for reaching positive solutions
Use the process to collaborate with others and generate plans for moving towards a solution
Act towards goals that will help bring about a solution
Try it out for yourself! Use the following link to practice problem-solving in real-life situations.
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