Introduction The amount of knowledge gathered in an organization has a significant impact on its performance. The information collected aids in ensuring that the decision made by the organization aligns with the mission and the vision (Van den Berg 2013). This theoretical approach to the factors influencing the operations of a business is based on the understanding of the statement that “before we measure something we must ask whether we understand what it is we are trying to measure.” There are various ways in which an organization can amass knowledge including creating community group practices and creating social networks. When the information flows into the organization, the management is able to use………..
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