The Definition of Conversational Intelligence
Transcript of Video https://youtu.be/vos2HyWn0XI by Judith E. Glaser
C-IQ is the ability to connect, to navigate, and to grow with others.
We now know that conversations have the ability to activate the part of our brain, that is not only where we are receiving information or giving information. It is taking our brains to the next level of discovery about what’s happening in the world.
It’s expanding the networks in our brain to hold larger pictures and more complex pictures of what’s happening around us. So, as we interact, we are literally building networks, frameworks, connections, and capabilities into our brains.
And now we know that while we thought the DNA we were given when we were born was what we stayed with forever… We now know that through conversations we are actually activating a different type of DNA, Transcription DNA, encoded to be impacted by environment. So every conversation has a writing ability, a Transcription ability in our brain. Which then elevates our brain to a higher level.
We also now know that language is a FoxP2 gene which is called a regulatory gene. This is all part of Conversational Intelligence.
As we interact we trigger each other. If we trigger each other in ways that causes our Amygdala (our Survival Brain) to be activated, that causes certain network to spin out fear hormones, that close down our brain. This activates us to go into protect behavior and close down.
At the same time, conversations that make us feel good, that make us introspective in positive ways, that help us connect with another person, can trigger a whole different part of our chemistry. And, that’s where trust lives. That’s the Prefrontal Cortex, which is our Executive Brain, our newest or youngest brain, and the heart connection.
When that happens, it enables us to grow our intelligence. We are actually elevating the DNA in our humanity. And it gets transferred to the next generation.
So, Conversational Intelligence is the way we learn, grow, evolve, and navigate with others.
Conversational Intelligence® is a registered trademark that is owned by Benchmark Communications, Inc. Judith Glaser is the founder and CEO of Benchmark Communications, Inc., and the Chairman of The CreatingWE Institute.