Where required the young person is empowered to live independently. The Mentor supports the young person to interface with organisations including:
- Housing for accommodation
- Health for the treatment of physical complaint and mental illness
- Centrelink for welfare and identification
- Justice for compliance with orders bail and bond
- Non-government organisations for community support
A key indicator that the young person has resolved their unmet need is whether they can participate in employment and/or education. The young person’s enrolment into an education program and/or gaining employment is a high priority of the program.
Crisis frequently occur for young people who have risk of harm or problem behaviours and often the crisis has profound effects. Crisis usually comes as a surprise to the young person and there is often little time to respond. The Mentor helps the young person manage the crisis in a number of ways by supporting the young person to:
- Develop crisis management plans and contingencies o Diffuse and mitigate potential threats
- Deal with threats during the crisis
- Bring the crisis to an end quickly
- Control the crisis and collateral damage
The Mentor supports the young person to implement crisis management strategies. If the young person does not resolve the crisis the Mentor is able to directly intervene and coordinate emergency and community services, and provide crisis support until the threat has ceased. Once the young person has achieved their goals the Mentor maintains contact as required.