Even the most reliable electrical service can go off sometimes. Print this list to keep on hand in case your power goes out.
For faults call our 24 hour faults number: 0800 10 40 40
Are you prepared?
- Electricity used by hot water cylinders will vary according to the size of the cylinder, amount of hot water used, the thermostat setting, the temperature of the incoming water temperature, and the insulation of the cylinder.
- Check and see if your neighbours have electricity. If they do, ask an adult to check your fuses or circuit breakers to rule out problems with electricity inside your home.
- Once you're sure it's a power failure, call your local electricity supplier and let them know. Do not call 111 unless you have a real emergency.
- Use a transistor radio and listen to your local radio station for updates.
- Use a torch when it gets dark. Avoid candles because of the fire risk.
- Unplug computers, TVs, VCRs, and other sensitive appliances. This will avoid possible damage when electricity comes back on.
- Turn off all but one of the lights that were on, so you will notice when electricity is restored.
- Turn off heat–producing appliances like electric irons and heaters to prevent fires in case no one is home when power is restored.
- Traffic lights and railroad crossings may not work. If you are in a car, remind the driver to stop, look, and listen for cross traffic.
- If you are stuck in a lift, stay there and wait for help. Never try to climb out between floors.
You can print a Power Failure Safety Checklist off to complete.
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