Just-in-Time News: An AI Chatbot for the Modern Information Age
This study advances AI-powered news delivery by introducing an innovative chatbot capable of providing personalized news summaries and real-time event analysis. This approach addressed a critical gap identified through a comprehensive review of 52 AI chatbot studies. Unlike prior models limited to static information retrieval or predefined interactions, this chatbot harnesses generative AI and real-time data integration to deliver a dynamic and tailored news experience. Its unique architecture combines conversational AI, robotic process automation (RPA), a comprehensive news database (989,432 reports from 2342 sources spanning 27 October 2023 to 30 September 2024), and a large language model (LLM). Within this architecture, LLM generates dynamic queries against the News database for obtain tailored News for the users. Hence, this approach interprets user intent, and delivers LLM-based summaries of the fetched tailored news. Empirical testing with 35 users across 321 diverse news queries validated its robustness in navigating a combinatorial classification space of 53,916,650 potential news categorizations, achieving an F1-score of 0.97, recall of 0.99, and precision of 0.96. Deployed on Microsoft Teams and as a standalone web app, this research lays the foundation for transformative AI applications in news analysis, promising to revolutionize news consumption and empower a more informed citizenry.