the local retailer which open 20 years old, they sells the car battery and repairing the car accessores like starter and alternator. Now i wanna based on this background to develop a system which consist front end and back end. The front end main fucntion is e-commerce, the self-diagnosis tool and the make appointment function. The back-end will include order management, stoc inventory, customer management and more. Please help me base on these information to write out the project scope.
the local retailer which open 20 years old, they sells the car battery and repairing the car accessores like starter and alternator. Now i wanna based on this background to develop a system which consist front end and back end. The front end main fucntion is e-commerce, the self-diagnosis tool and the make appointment function. The back-end will include order management, stoc inventory, customer management and more. Please help me base on these information to write out the project scope.

Project Scope:

1. Front-End Development:
   - E-commerce: Develop a user-friendly and secure online store for customers to browse, select, and purchase car batteries and car accessories such as starters and alternators.
   - Self-Diagnosis Tool: Create a tool that allows users to diagnose potential issues with their car's battery or accessories by providing a series of questions or prompts. The tool should provide recommendations for solutions based on the user's responses.
   - Make Appointment Function: Implement a scheduling system that allows customers to book appointments for battery installation or car accessory repairs.

2. Back-End Development:
   - Order Management: Develop a system for managing orders, including order processing, tracking, and fulfillment. This system should be integrated with the front-end e-commerce platform.
   - Stock Inventory: Create a database for managing the inventory of car batteries and accessories. The system should be able to track stock levels, reorder points, and supplier information.
   - Customer Management: Develop a system for managing customer information, including contact details, purchase history, and appointment history.
   - Additional Features:
     - Reporting and Analytics: Implement reporting and analytics tools to help the business understand sales trends, inventory levels, and customer behavior.
     - CRM Integration: Integrate the system with a Customer Relationship
### Project Scope for E-Commerce and Diagnostic System

#### Project Title:
Development of an E-Commerce and Self-Diagnosis System for Local Retailer

#### Project Overview:
This project aims to develop a comprehensive system that enhances the operations of a local retailer specializing in car batteries and accessory repairs. The system will consist of a user-friendly front-end for customers and a robust back-end for internal management. The front-end will focus on e-commerce functionalities, a self-diagnosis tool for car issues, and an appointment scheduling feature. The back-end will include order management, stock inventory, customer management, and other administrative functionalities.

#### Project Objectives:
1. **E-Commerce Functionality:**
   - Enable customers to browse, search, and purchase car batteries and accessories online.
   - Provide secure payment processing options.
   - Implement a user-friendly interface for easy navigation and product discovery.

2. **Self-Diagnosis Tool:**
   - Develop an interactive tool that allows customers to diagnose common car issues based on symptoms they provide.
   - Offer recommendations for products or services based on the diagnosis.

3. **Appointment Scheduling:**
   - Create a feature that allows customers to book appointments for repairs and services.
   - Include options for selecting service types, dates, and times.

4. **Back-End Management:**
   - **Order Management:**
     - Track and manage customer orders from placement to delivery.
     - Enable order history and status updates for customers.
   - **Stock Inventory: