Gates says he wants to see " independent e-mail trust authorities " who " establish and maintain commercial email guidelines , certify senders who follow the guidelines , and resolve customer disputes . "
Microsoft favors setting up " independent e-mail trust authorities to establish and maintain commercial email guidelines , certify senders who follow the guidelines , and resolve customer disputes . "
In Chatsworth , 32 miles northwest of Los Angeles , residents of multimillion-dollar homes there were told to gather their belongings .