" People just love e-mail , and it really bothers them that spam is ruining such a good thing , " said Deborah Fallows , the Pew researcher who wrote the report .
" People just love e-mail , and it really bothers them that spam is ruining such a good thing , " said Deborah Fallows , senior research fellow with the Pew project .
Brian Brabazon said his son would get upset but then turn around and befriend his taunters .