steps of conflict resolution include   determining facts,  identify problem,  ask for suggestions from those involved determine solution,  evaluate results,  evaluate conflict resolution
steps of conflict resolution include   determining facts,  identify problem,  ask for suggestions from those involved determine solution,  evaluate results,  evaluate conflict resolution
-provide clear, ongoing, honest communication -allow time for family members to express themselves -agree on a treatment -emphasize that patient will not be abandoned -facilitate continuity of care