Why do my golf score emails keep disappearing?
Q: On my 6-year-old HP Pavilion g6 laptop I have Microsofts Windows 10 and I receive all email via Outlook. After several years receiving, uninterrupted, golf scores reflecting daily play, for the past couple months Ive received very few of the reports, which continue to be sent from the same location, on the same computer. The email address is correct and is the same thats been used since 2018. Related Tech Q&As Read more from Patrick Marshall here >>  Im being told to check my Junk or Spam folders for the missing reports. The junk folder is obvious and never contains the missing reports. I cant find a Spam folder. Denise Hennig  A: Yes, if youre using the Outlook program that comes with Microsoft Office, the spam would be in the folder marked Junk in the left-hand panel. If youre using the online version of Outlook, the folder is named Junk Email.  Its also possible that those emails are being blocked by a mail server before they reach your client. If the mail server used by the senders of those golf reports has been identified by another server as a source of spam, it may have been blacklisted. So if you dont find those reports in your junk mail, you might contact the sender to see if theyre seeing their emails bounce back. Q: I know youve written a number of articles about password managers, but I cant seem to find one where you rate them. Advertising  Im using an iMac with Big Sur. Also, I would be wanting to sync with an iPhone and a Kindle. Jim Booth  A: I havent done a formal review of password managers  at least not in the past decade. But I can tell you that when I went shopping for a password manager recently, after reading reviews online, I settled on LastPass. Yes, there are a dozen or so very effective password managers to choose from. What tilted me to LastPass was the family version of the program, which includes six licenses and the ability to share selected passwords. What sealed the deal for me was the Emergency Access feature of the program. You can give trusted people access to your Password Vault. If they try to access your vault youll receive an email. If you dont respond to the email within a default period of 48 hours, that person will get access. In short, if something happens to you, access to critical accounts will be available to those you trust. Q: I have a Lenovo computer and use Windows 10. Six or seven weeks ago, it told me that there was an update, and I clicked on having it install later  at 2 a.m. Well, I forgot, and turned off my computer for the night at 10 p.m. Ever since, when I turn off my computer, it prompts me to Update and restart or Update and exit. I have tried leaving my computer on all night, but I still get the message. Apparently, no updates are happening. Sher Garfield, Seattle  A: If Windows is prompting you to Update and restart and doesnt follow through when you tell it to proceed, youll want to go through the troubleshooting checklist at st.news/windowsupdate. To make a potentially long story short, the main causes of failed updates are lack of drive space, conflicting drivers on connected devices and an incomplete download of an update. So after youve made sure you have enough room on your hard drive, disconnect all external devices (printers, etc.) then restart Windows. Next, run Windows Update again by selecting Start > Settings > Update & Security > Windows Update > Check for updates. Download and install any new updates.