Which local businesses put customer service first?
Subscribe today to get the latest headlines straight to your inbox with our free email updates Invalid Email Something went wrong, please try again later. Sign up Thank you for subscribing We have more newsletters Show me See our privacy notice  Without knowing what was around the corner, our local business industry has changed direction, made adjustments and shown inspiring ingenuity in the face of the pandemic. This commitment and conviction for helping our community not only survive but thrive will be celebrated at the LeicestershireLive Business Awards, in association with Champions UK plc. On Thursday, September 16, the live awards ceremony will be held at the Maher Centre for our local businesses and entrepreneurs to reunite. With many awards to be handed out, well all be able to discover excellence right on our doorstep. There are five headline sponsors this year: Freeths, Mazars, Janine Edwards Wealth Management, De Montfort University and Diginius. For more information, take a look at the online hub. For tickets, contact Michelle Roberts at mroberts@championsukplc.com. The Customer Service Excellence Award, sponsored by Mazars, recognises the companies that make customer service a priority in their day-to-day operations. Testimonials and their excellent methods demonstrate how the companies deliver successful customer service. Here are the finalists:  Reflex Vehicle Hire  Reflex Vehicle Hire is a business mobility partner dedicated to providing customers with the safest vehicles as part of its Safety as Standard promise. Designed to meet every requirement, it offers an extensive range of modern and reliable vehicles, with nationwide delivery and 24-hour breakdown recovery. Cambridge & Counties Bank  Providing a unique banking experience to help SMEs prosper, Cambridge & Counties Bank offers a range of services including property finance, asset finance, classic car finance and business savings accounts. In 2018, it set goals to become the UKs most human bank and the following year, 100% of customers said they were satisfied with the banks services. College Court Conference Centre and Hotel  As a leading conference centre and hotel, College Court operates 16 versatile meeting rooms as well as a 123-bedroom hotel, a restaurant, bar and lounge areas. Dedicated to creating a home from home environment, with an emphasis on the finer details, College Court Conference Centre and Hotel is where comfort meets luxury. Here are the categories for the LeicestershireLive Business Awards 2021:  Company of the Year - Sponsored by Janine Edwards Wealth Management  SME Business of the Year - Sponsored by Smith Partnership  Employer of the Year - Sponsored by Growth Partners plc  Business Entrepreneur of the Year - Sponsored by Morningside Pharmaceuticals  Excellence in Science & Technology - Sponsored by Freeths  Excellence in Manufacturing Award - Sponsored by Samworth Brothers  Contribution to the Community Award - Sponsored by De Montfort University  Not-For-Profit-Organisation Award - Sponsored by BHIB Insurance Brokers  Excellence in Innovation Award - Sponsored by Eileen Richards Recruitment  Family Business of the Year - Sponsored by AXA Health  Customer Service Excellence Award - Sponsored by Mazars  Apprentice Employer of the Year - Sponsored by William Davis Homes  Excellence in Training & Development - Sponsored by Futures  International Trade & Export - Sponsored by Ventola Projects  Small Business Growth & Development Award - Sponsored by Michael Smith Switchgear  Hospitality Innovation Award - Sponsored by PPL PRS  The LeicestershireLive Business Awards 2021, in association with Champions UK plc, will take place on Thursday, September 16 at Maher Centre. For tickets, please contact Michelle Roberts, mroberts@championsukplc.com. Find out more information on the official website: leicestershirelivebusinessawards.co.uk.