Will Apple Mail threaten the newsletter boom?
Stephen Phillips / Unsplash  Today, lets talk about one of Apples many announcements this week at its Worldwide Developer Conference, which some see as a possible threat to the rise of journalism distributed by email. If that sounds self-indulgent, given that its coming from a journalist who distributes his work via email, I apologize. But it touches on so many of the subjects of interest to us here  a tech giants ability to reshape markets to its liking; how journalism will navigate the platform era; what we mean when we talk about privacy  that I hope I can pique your interest at least a little. I. Start with the news. On Monday at WWDC, Apple announced Mail Privacy Protection, which will limit the amount of data that people who send you emails can collect about you. Heres how the company describes it:  In the Mail app, Mail Privacy Protection stops senders from using invisible pixels to collect information about the user. The new feature helps users prevent senders from knowing when they open an email, and masks their IP address so it cant be linked to other online activity or used to determine their location. When you eventually update your iPhone to iOS 15 this fall, youll see a screen at launch that invites you to opt in:  Lets assume most Apple Mail users opt in, as they have with the similar App Tracking Transparency feature. Over the past day Ive read and heard lots of disagreement. Some quick background for the non-email obsessives. Long ago, email marketers began including invisible pixels in the emails they send you; when you open their messages, those pixels load, telling the sender that you read their message, and might also infer your location from your IP address. Collectively, the percentage of people that actually open emails is known as the open rate, and its one of the most important metrics that senders measure to gauge the effectiveness of what theyre doing. It gives you a sense of how engaged your audience is, and how that engagement is changing over time. At the same time, there is a fairly long tradition of people finding this creepy. The email startup Superhuman had to apologize in 2019 after a viral blog post explained how the company tracked when, where, and how often people opened emails sent through its service. The Markup, a nonprofit newsroom that often focuses on issues of data privacy, turned down eight potential email providers before finding one that would agree to turn off tracking capabilities. Last year, when Basecamp launched the email service Hey, it made the blocking of tracking pixels a marquee feature. In a blog post today, Basecamp cofounder David Heinemeier Hansson  no fan of Apple in general!  declared victory against tracking pixels. He wrote:  Given Apple's monopoly advantage with their preinstalled Mail app, we don't need much of an uptake from what they're calling Mail Privacy Protection to break the dam on spy pixels. You can't really say anything authoritatively about open rates if 5-10-30-50% of your recipients are protected against snooping, as you won't know whether that's why your spy pixel isn't tripping, or it's because they're just not opening your email. There's also simply no way users are going to willingly accept the premise of spy pixels if Apple presents the privacy dangers as clearly and as honestly as we've done in HEY. Apple already showed that with their drive to block unique ad identifiers for cross-app tracking in iOS 14.5: 96% of users in the US have declined to let apps track them like that! And email spy pixels are far worse and much creepier. II. Lets stipulate a few things up front. One, most people still dont know that these spy pixels exist. Two, if they did, most people probably wouldnt allow them if given the choice. Three, the majority of these spy pixels are used for marketing purposes  efforts to target you better for e-commerce. I do not think it is at all irrational to look at the state of affairs the way Apple did, and say to hell with it. At the same time, email-based publishing has been of the few bright spots for journalism in recent years. (Certainly it has been a bright spot for me!) Media companies from Facebook to Twitter to the New York Times are now investing heavily in newsletter strategies; new email-based publishers are popping up seemingly every week. Much of this has come in the wake of the success of Substack, which I use to publish Platformer (see disclosure). And so its no surprise that some observers look at Mail Privacy Protection and see a threat. This is another sign that Apples war against targeted advertising isnt just about screwing Facebook, Joshua Benton wrote in Nieman Lab. Theyre also coming for your Substack.  Benton brings some powerful numbers to buttress his worries: The most recent market-share numbers from Litmus, for May 2021, 93.5% of all email opens on phones come in Apple Mail on iPhones or iPads, he writes. On desktop, Apple Mail on Mac in responsible for 58.4% of all email opens.  It seems clear that Apples move to cut off granular customer data from email senders will affect the email economy. But after conversations with newsletter writers and media executives today, Im not sure that people doing email-based journalism have all that much to worry about from the shift. The advertising industry has addicted itself to tracking, prioritizing bottom of the funnel metrics at the expense of great content and creative. Its tragic, said Alex Kantrowitz, author of the free, ad-supported newsletter Big Technology. (He previously covered the industry for Ad Age.) And its why people hate advertising and ad companies.  Kantrowitz told me that his ad inventory was sold out for the first half of the year, thanks to a premium audience he identified not by pixel-based tracking but by a good old-fashioned reader survey. (The Markup, too, has used reader surveys to build a picture of its user base.) Pixel blocking makes placements like this more valuable and gives quality email newsletters a leg up on the junk clogging most peoples inboxes, Kantrowitz said. For ad-based newsletters, then, Mail Privacy Protection is likely to spur publishers to find other ways to understand their audiences. Apples move may affect reader-supported newsletters even less, publishing industry executives told me today. Writers can triangulate reader engagement by plenty of metrics that are still available to them, including the views their stories get on the web, the overall growth of their mailing list, and  most meaningful of all  the growth of their revenue. The media business changes so quickly that I dont find it at all irrational to read about a move like the one Apple made this week and assume it will be bad for journalism. But in this case, it mostly strikes me as a false alarm. There are any number of changes that major email providers including Apple, Google, and Microsoft could make that would make life more difficult for newsletter-based businesses. In the end, though, I dont think blocking spy pixels is one of them. III. All that said, I cant end without pointing out the ways in which Apple itself benefits from cracking down on email data collection. The first one is obvious: it further burnishes the companys privacy credentials, part of an ongoing and incredibly successful public-relations campaign to build user trust during a time of collapsing faith in institutions. Taken together, the numerous iOS 15 features focused on user privacy combine to place more pressure on the digital ad ecosystem. Perhaps most notably, Private Relay  available to paying subscribers of Apples iCloud+ service  will encrypt all traffic leaving a users device, making them harder for advertisers to track. One of my more cynical friends views all this as a way to funnel more businesses to building apps, offering in-app purchases, and promoting them with Apples advertising products. Sounds like its time to buy some keywords in the App Store! Apple will be there, ready and waiting to take a 30 percent cut of Twitter Super Follows, paid podcasts, and ticketed Facebook events. Its sometimes said that Amazons ultimate goal is to take a cut of all economic activity. Looking at Apples privacy moves this week, Im mostly willing to take them at face value  as a necessary counter-balance to the inexorable rise of tracking technologies around the web. But it also seems clear that the value to Apple goes far beyond customer satisfaction  and as its revenues from ads and in-app purchases grow, wed do well to keep an eye on how its policies are gradually reshaping the economy. The Ratio  Today in news that could affect public perception of the big tech companies.  Trending down: Online ads for jobs at more than 30 Apple suppliers contained discriminatory language, an analysis found. Tibetans, Uyghurs, Hui, Yi, Dongxiang from Tibet or Xinjiang regions arent accepted, read one April job ad from Biel Crystal, a company that makes iPhone cover glass. (Wayne Ma / The Information)  Governing   An international group of law enforcement officers successfully got hundreds of criminals to use an encrypted messaging app that they controlled, leading to more than 800 arrests today. You get the feeling this will be a movie sometime soon. Heres Rachel Pannett and Michael Birnbaum at the Washington Post:  For nearly three years, law enforcement officials have been virtually sitting in the back pocket of some of the worlds top alleged crime figures. Custom cellphones, bought on the black market and installed with the FBI-controlled platform, called AN0M, circulated and grew in popularity among criminals as high-profile crime entities vouched for its integrity. The FBI in the past has dismantled encrypted platforms used by criminals to communicate, and infiltrated others. This time, it decided to market an encrypted app of its own to target organized crime, drug trafficking and money laundering activities across the globe. The FBI effort was aided by a paid collaborator who had previously marketed other encrypted devices to members of the global criminal underworld.  ProPublica got a hold of the tax returns for thousands of the wealthiest Americans for the past 15 years, including Jeff Bezos, Bill Gates, and Mark Zuckerberg. Taken together, it demolishes the cornerstone myth of the American tax system: that everyone pays their fair share and the richest Americans pay the most. And theres more to come. (Jesse Eisinger, Jeff Ernsthausen and Paul Kiel / ProPublica)  Google will add more search engines for users to choose from on new Android phones, following pressure from the European Commission. Google had a stable 97% market share for mobile search in Europe last month, a figure thats barely budged despite rolling out a choice screen to prompt downloads of search alternatives for new phones. (Aoife White / Bloomberg)  Telegram and Amazon are hosting fake vaccine-card merchants. A predictable but still concerning development. (Caroline Haskins / BuzzFeed)  Actors linked to Russian information operations are covertly targeting Americans on far-right platforms including Gab and Parler. The operation has had limited success; talking points include voter fraud, amplification of tensions over racial inequality and police violence, criticism of the U.S. governments response to Covid-19, racist attacks on Vice President Kamala Harris, and accusations of senility and pedophilia directed at President Joe Biden. (Graphika)  An analysis of trends in Facebook political ads shows surging interest in foreign policy, climate change, and voting rights. Ads about antifa and the far left are on the dexline. (Sara Fischer/ Axios)  Twitter suspended prominent author Naomi Wolf, known for her feminist book The Beauty Myth, for tweeting vaccine misinformation. Please do not tweet that vaccines are a "software platform that can receive uploads." (BBC)  Industry   Dispo, the photo-sharing app that was hot for five minutes for last year, is attempting to make a comeback, starting with a new Series A investment round. Heres Nicole LaPorte at Fast Company:  A lot of what were doing feels reminiscent of the early days of social media, but there are other parts were hoping to get right from the absolute beginning, which is a much greater emphasis on trust and safety; a much greater emphasis on thinking critically about the impact the product is having on a persons mental health. The early days of social media were all about move fast and break things. Our thought is, move fast and build things. How can you create something that is additive and not just destructive for the sake of growth?  New features for iMessage and FaceTime announced at Apples developer conference this week shows the company on a collision course with Facebook. That said, these features are really pretty minor  until iMessage shows up Android, this line of thinking veers off toward fan fiction. (Steve Kovach / CNBC)  Facebook will offer extra cash to creators who stream more and hit certain bonus targets. Creators can also now earn commissions directly from shopping posts on Instagram. (Karissa Bell / Engadget)  Instagram made an effort to explain its ranking algorithms. We cant promise you that youll consistently reach the same amount of people when you post. The truth is most of your followers wont see what you share, because most look at less than half of their Feed. (Adam Mosseri / Instagram)  On Twitchs 10th birthday, a look at how the streaming site helped to invent the model of patronage that many other platforms are now scrambling to copy. But full-time streaming often leads to burnout, and the market is extremely competitive. (Cecelia DAnastasio / Wired)  An issue with content delivery network Fastly knocked a huge chunk of the internet offline for an hour Tuesday. Amazon, Twitch, and Reddit were among the sites affected. (Tom Warren / The Verge)  Those good tweets  Talk to me  Send me tips, comments, questions, and tracking pixels: casey@platformer.news.