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Popular Palm OS Articles for 2003
The new Sony Clie PEG-TG50 is the company's latest Palm OS 5 model. It includes a high-resolution screen, an integrated keyboard, and Bluetooth wireless networking.
After giving a sneak peak of the device last week, Handspring has taken the wraps off its next-generation smartphone with Palm OS 5, a digital camera, and an SD slot.[...]
One of Palm's latest accessory offerings is a keyboard that uses infrared to communicate with a handheld, which means it can be used with almost any Palm OS model. Brighthand's[...]
Brighthand's Editor-in-Chief predicts there will be a good number of handhelds introduced next year with 640-by-480 pixel screens, which will include both Pocket PC and Palm OS models. However, this[...]
Palm has debuted two new models that offer features never before seen on Palm OS devices, and at surprisingly low prices.
So what do you get when you cross a mid-to-high end Palm OS PDA with a Global Positioning System (GPS)? One answer is a surprising new offering from Garmin --[...]
Matt Kitchen of MobileSlash.com has a Palm Tungsten E unit with a review and pictures. The quick specs on the Tungsten E are as follows: 32 MB of RAM[...]
Updated The SGH-i500 includes Palm OS 5.2, 32 MB of RAM, a 300 MHz processor, and a built-in camera.
An online retailer has announced that the first SD GPS receiver will be available in about two months. It will be compatible with both Palm OS and Pocket PC[...]
The next release of the Palm operating system, Palm OS 6, promises to give developers the ability to code "close to the hardware" with its support for native ARM code.[...]
Even after the release of its replacement, PalmSource will continue development of Palm OS 5. A version especially suited to smart phones is being developed.
The Tungsten C is the first Palm OS model to include integrated Wi-Fi wireless networking, the first to offer 64 MB of RAM, and the first to use a 400[...]
Additional details are now available on the Samsung SGH-i505, an upcoming smart phone that runs the Palm OS. This device is expected to be available in Europe some time early[...]
People who primarily use their handheld for playing games will soon have a device designed with them in mind. Unlike other portable gaming devices, the Helix will be able[...]
Updated Fossil's wristwatch with Palm OS 4 won't be available at the end of this month, after all. Production problems have pushed back the release.
PalmSource faces the daunting task of keeping Microsoft from taking over the handheld market, while at the same time trying to transition the Palm OS into an operating system for[...]
Updated Reportedly, Sony plans to launch the TJ series this fall, consisting of two low-cost handhelds running Palm OS 5.2.
SanDisk has given the reasons why the release of a Palm OS driver for its Wi-Fi SD card has been repeatedly delayed and tells when people can expect this to[...]
At a conference in Switzerland, Samsung is demonstrating the SGH-i505, an upcoming smart phone that runs Palm OS 5.2.
This new Sony model doesn’t break new ground in features but it is the lowest cost Palm OS model with a high-resolution screen.


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Posted by Mark J. Miller on March 2, 2015 01:28 PM
Following weeks of rumors, Google confirmed at the 2015 Mobile World Congress in Barcelona on Monday that it plans to offer talk and data plans in a US wireless service that's now in development, using Google Fiber and Wi-Fi technologies.
When it comes to Google, of course, small doesn’t usually stay small for long. The brand plans to become a wireless carrier by launching a mobile virtual network operator (MVNO), meaning it could buy access from “Sprint and T-Mobile networks and then sell cellular plans to its own customers,” Sundar Pichai, Google’s SVP of Android, Chrome and Apps, told MWC attendees.
The goal, he added, isn't to compete against telecom incumbents such as AT&T or Verizon. Continue reading...
Posted by Shirley Brady on March 1, 2015 01:15 PM
Global home furnishings retailer IKEA announced its first home collection of wireless charging furniture at Mobile World Congress on Sunday.
A partnership with Samsung, the Qi-powered bedside tables, lamps and desks aim to eliminate cable mess and make it easier to stay connected with always-charged mobile devices.Continue reading...
Posted by Mark J. Miller on February 26, 2015 02:42 PM
In February 1965, American planes were dropping bombs on North Vietnam, Malcolm X was murdered, Queen Elizabeth II visited Africa and the Beatles recorded “Ticket to Ride.”
Colonel Harlan Sanders was still sporting a goatee, while the execs at what was then called Kentucky Fried Chicken set their sights on conquering a whole new market: the UK.
Now, 50 years after its first UK restaurant opened, KFC is celebrating with a product many hope will come to the US: an edible coffee cup made of a biscuit wrapped in white chocolate.Continue reading...
Posted by Sheila Shayon on February 25, 2015 11:04 AM
Selfridges—the iconic British retailer with its own TV series—is mastering the art of disrupting retail norms.
From de-branding (and going "silent") in 2013 to celebrating elder beauty with its "Bright Old Things" in-store experience and designer collaboration as a counterpoint to its annual "Bright Young Things" emerging talent showcase, it wants shoppers to think about how they consume and why, and to upend preconceptions of what the retail experience can and should be.
Such moves have won the "world's best department store" (a title it's held for the past three years) wide acclaim as an iconoclast—an honor it will no doubt maintain with its next experiment in reinventing the shopping experience.Continue reading...
tech in the spotlight
Posted by Shirley Brady on February 25, 2015 10:31 AM
The first advertising campaign for Apple Watch is now in Vogue, with a a 12-page spread in the magazine's March issue and a video ad in its iPad app (watch below):Continue reading...
Posted by Mark J. Miller on February 24, 2015 07:07 PM
Fans of Apple have been anxiously awaiting the debut of Apple Watch since the wearable device was announced in September and quickly became one of TIME's best inventions of the year before it even launched.
Their dreams are finally about to become a reality in April, and the world's most valuable brand is getting ready for the expected onslaught of consumers—and the fulfillment of Steve Jobs's love affair with watches, dating back to Breitling's brushed steel influence on the brand's early design.
And if you thought Apple's retail locations already embody the ne plus ultra in cool minimalist design, just wait to see what's in store to showcase the more premium, luxury offering that Apple Watch will bring to its product lineup.Continue reading...
Posted by Dale Buss on February 11, 2015 01:15 PM
As home sales continue to build momentum, appliance manufacturers are seeing the best market opportunity they’ve had in a very long time.
But even these days, America's biggest appliance-maker, Whirlpool, is focusing on the top of the appliance purchase funnel—brand awareness and equity—rather than the bottom, where washers, dryers and dishwashers are sold.
Last fall, Whirlpool launched the "Every day, care" campaign as a platform to tie the emotion invested in mundane household chores—performed with its appliances, of course—to the broader emotional connections between family members and loved ones.Continue reading...
Posted by Sheila Shayon on February 3, 2015 12:08 PM
Elizabeth Holmes dropped out of Stanford University at 19 with a big, disruptive idea.
She founded Theranos in 2003 with the goal of streamlining and standardizing blood tests via a handheld device. At the time, she was a sophomore majoring in chemical engineering at Stanford University, but she left academia to start her company with a bridge loan from a venture capitalist.
Now 30 and America’s youngest female billionaire, Holmes is the CEO of Theranos, and her company is disrupting the very profitable business of blood testing and analysis.
Its simple value proposition hinges around blood tests and early detection that can help detect dozens of medical conditions based on one or two drops of blood drawn with a finger pinprick. From that nanotainer of blood, Theranos can run more than 70 tests for anything from blood sugar abnormalities to sexually transmitted infections—and at a cost of 50 to 90 percent less than Medicare reimbursement rates.
Walgreens is a believer, both as an investor and retail partner.Continue reading...

domain: news


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© 2014 Entrepreneur Media, Inc.
Twitter is a popular microblogging social network service. The San Francisco-based company was founded by Jack Dorsey, Biz Stone, and Evan Williams in 2006.
Users are able to send and read messages -- also known as tweets -- that are up to 140 characters long. Tweets are publicly visible unless a user protects his or her account so that only approved users have access to it. Users can "follow" friends and colleagues, as well as their favorite brands, news outlets and other institutions. Twitter has also become a useful marketing tool for businesses.
News and Articles About Twitter
The popular Twitter app will evolve into a web-based version. If you're looking for alternatives, we've got them.
March 6, 2013
Three lessons from the teen pop sensation's Twitter strategy.
March 4, 2013
Learn how to put Twitter's paid services to work to help you advertise your business and generate revenue.
March 1, 2013
New features for LinkedIn, Pinterest gets a funding round, tweeting from beyond the grave and more social-media news.
February 23, 2013
A collection of tweets from attendees during the big social media event in New York City.
February 22, 2013
What you need to know before getting started with the new short video recording app.
February 21, 2013
The company regained control of its Twitter feed after hackers overtook it for hours. Here's what brands need to know.
February 20, 2013
Snapchat's valuation, what you can learn from the 20 brands with the most engaged Facebook audiences, Twitter's new API changes and more social-media news.
February 15, 2013
Take the pain out of adding images to your brand's social media accounts by following this easy guide to sizing images.
February 12, 2013
If you're seeking a regular diet of inspirational messages, look no further than your Twitter app.
February 11, 2013
You might be surprised at some of the companies that have reached the billion-dollar valuation mark.
February 11, 2013
Why Pinterest has decided to work on increasing revenue, how Twitter changed its search function, why Facebook users are getting sick of Facebook and more social-media news.
February 8, 2013
We found three companies that know what they're doing when it comes to social media marketing, and picked their brains for the best advice to get you started.
February 5, 2013
What you can learn about tweeting about trending topics from marketing giants.
February 4, 2013
Taking to social media to address customer service issues is a great opportunity for brands.
January 29, 2013
Twitter releases Vine, Facebook hoards its social data, Quora gets into blogging and more social media news.
January 25, 2013
Facebook's major new feature, YouTube's rising competition, the end of LinkedIn Answers and more social-media news.
January 18, 2013
Your old tweets and Facebook posts may come in handy someday. Here's how to make sure they aren't lost forever.
January 17, 2013
Pinterest gets sued, Facebook adds voice messaging to mobile apps, why Indonesia is ground zero for Twitter use and more social-media news.
January 4, 2013
Photo-sharing site Instagram walks back its new terms of service, Facebook plans new ads and more social-media news.
December 21, 2012
A look at the mistakes of some of the biggest brands, and what you can learn from them.
December 17, 2012
A feud between social networks, Microsoft launches a media-sharing platform and other social-media news from around the web.
December 7, 2012
A better way to connect with customers online, Pinterest versus Google+ and other social-media news from around the web.
December 1, 2012
Why you shouldn't overlook your personal account when building your company's brand on the social network.
November 16, 2012
Find out which startups are attracting the attention -- and the dollars -- of some of the most high-profile entrepreneurs.
October 30, 2012
Connect with Entrepreneur
Most Shared Stories
Copyright © 2014 Entrepreneur Media, Inc. All rights reserved.


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Avid investors prepped for Apple surprises at NABInvestment research firm PiperJaffray on Thursday cautioned shareholders of video production firm Avid Technology, Inc. that shares could experience some short-term volatility should Apple Inc. pull something from its sleeve at next month's NAB conference.
Sr. Analyst Gene Munster, who maintains an outperform rating on shares of Avid, told investors that the "talk on the Street" is that Apple is planning an event for April 15th at the National Association of Broadcasters (NAB) conference in Las Vegas, Nevd.
"At last year's NAB, expectations were that Apple would announce a high end version of Final Cut, but this did not materialize," he said." We believe that there is a greater than 50 percent chance that if Apple holds a special event at NAB, it will be the venue for this announcement."
Munster in a note to investors acknowledged that there is likely to be concern over what Apple may be holding, but said he does not believe a higher end version of Apple's Final Cut would end up significantly impacting Avid's pro post production business.
"Don't expect Avid Pro users to flock to Apple if a high-end version of Final Cut is announced," the analyst wrote. Although higher-end version of the Apple video editing software would likely offer a 15 to 20 percent price advantage over similar Avid software, surveys have shown that Avid Pro customers are less sensitive to price and more sensitive to brand and familiarity.
A recent study conducted by PiperJaffray of 161 post production professionals found that of those using an Avid system, only 6 percent were willing to consider switching to Apple in the next 12 months. Many others said they were not interested in switching to Apple, as Avid systems are what they've known for years. Several Avid Pro users also noted that "Avid is what professionals use, while Apple is what consumers and 'prosumers' use."
In his note to investors, Munster concluded that the Avid story is far from "squeaky clean," but said he believes it is getting closer to becoming a stable growing business again.
"While a high end version of Apple's Final Cut could be on par with Avid in many respects as far as functionality, Apple would be fighting a perception issue that pro editors have, as well as a loyalty to what they and the industry have been using for over a decade," he wrote.


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Analyst firm recognizes Trifacta as the top vendor in the data preparation sector, a technology and initiative ranked as 5th most important to business intelligence
Trifacta, the global leader in data preparation, announced today that it has been recognized as the leading Data Preparation Vendor in the Dresner Advisory Services 2021 Data Preparation Market Study for the seventh time in a row.
“Data preparation is an important piece of the trend toward user empowerment and self-service business intelligence, and as such drives an increasing amount of investment among users and suppliers alike.”
Trifacta ranked first out of 24 vendors in the 7th annual Data Preparation Market Study, based on usability, integration, output, data manipulation, and deployment features. The study also ranked data preparation fifth out of the 41 technologies and initiatives strategic to business intelligence.
“Trifacta is honored to be recognized as the top-ranked Data Preparation Vendor by users across all roles and all industries researched by Dresner Advisory Services,” said Trifacta CEO Adam Wilson. “As data preparation continues to become increasingly more critical to the enterprise, we are proud to enable modern data workers to unlock the potential of their data with our self-service platform, which as evident by this report, continue to be highly effective and necessary for critical decision making.”
Of the study participants, 63% said that sharing data preparation is critical or very important, 65% said they constantly or frequently use data preparation, and almost 75% said their current data preparation is highly or somewhat effective. The study also found that users are becoming more discriminating about features, with “save-and-preview” and “automated detection of anomalies” as the top must-have usability features. Although hybrid deployment models are popular now, most companies across a wide variety of interests are shifting to the cloud.
“Data preparation shows a steep increase in interest from the previous year, now entering the level of importance seen for reporting, dashboards, data integration, and data warehousing,” said Howard Dresner, founder and chief research officer at Dresner Advisory. “Data preparation is an important piece of the trend toward user empowerment and self-service business intelligence, and as such drives an increasing amount of investment among users and suppliers alike.”
The research, collected and analyzed by Dresner Advisory Services, included data examining current deployment trends, user intentions, and industry capabilities.


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This is part of a special series, presented by Thrivent Financial, that focuses on a diversity of American inventors and innovations.
Being able to understand what others are saying in an unfamiliar language seems to come straight from science fiction, but it's not as out of reach as we think. In fact, it's planned to be available on the market this year, and this remarkable translation ability rests in two tiny earbud-like pieces and a smartphone app.
Meet Pilot. It's the world's first wearable technology that's designed to translate different languages from a conversation in real-time. Developed by Waverly Labs, a tech start-up based in Brooklyn, New York, the Pilot leads the charge in this latest form of innovation of its kind. Though its development process is slow, you have to admire the group's ambition for such an undertaking. What began as a crowdfunding campaign on IndieGoGo in 2014 — only four years ago — has now become the launchpad for an exciting new chapter in our modern era. Will this be the real-life Star Trek Universal Translator? Will the Pilot become a must-have companion for international travel excursions? Perhaps there's only one way to know this: go where no one has gone before.
The Pilot works by having a normal conversation with the other person, and each of you sharing an earpiece. As you speak, the earpieces translate what you say, both audibly and through a text-like format in the phone app through wireless signals. You can also have a conversation with up to four people with the Pilot. At the time of this article, Waverly Labs is still taking preorders for their latest treasure in development. You can contact them here.
In this interview, CEO of Waverly Labs, Andrew Ochoa, tells us about why and where the idea for a translating earpiece came from:
Whether the Pilot becomes the future in international communication or not, the technology to harness it is certainly there, and it's exciting to see companies focused on innovative products that could bring more people together.
Now, who can work on the Star Trek Transporter? Beaming us up would be nice, Scotty.
Images via Waverly Labs.


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[vc_row][vc_column][vc_column_text]Myrtle Beach, S.C. (WPDE) — A state-of-the-art production brewery could be the next big thing to hit the City of Myrtle Beach, but first, city leaders have to make some changes in order for it to happen in the area off Knoles Street.
The name of the brewing company would be called Tidal Creek Brewhouse, which would be located adjacent to the Market Common in a vacant warehouse at 3421 Knoles Street.
However, because the area is considered a light manufacturing zone, city officials have to make a few changes before that production brewery can move in.
“It’s a real possibility that this one could do well here and it would be an economic benefit to the area if its done well. We also want to make sure it’s a good fit for the area,” said City Planner Allison Hardin.
Myrtle Beach entrepreneur, Michael Grossman, has been in the beer brewing industry for over 23 years, and that’s why he is doing whatever he needs to convert an old warehouse into his dream brewhouse.
“With the boom and the growth in this industry, particularly in the state of South Carolina, Myrtle Beach has not shown a presence. So to add in another brewery with the four that currently exist here on the Grand Strand, it just makes sense,” said Grossman.
Myrtle Beach currently has three brew pubs and one production brewery, but where Grossman wants to open isn’t zoned for a production brewery.
“A brew pub would brew the beer on site for consumption on site by the patrons. A brewery will brew on site and some of it will be sold on site for patrons and others will be packaged and sold to retail,” said Hardin.
There are multiple things city officials have to consider before approving any changes to allow the brewery.
“We look for access, parking, area, square footage, are they requesting seats for outside, inside or both, those are the kind of things we look for and the impact to the area around it as to defining it,” said Hardin.
Grossman said he’s sure the the project will have a huge economic impact for the area, with a unique approach to beer brewing.
“Part of the concept does include what’s known as a ‘brew on premise’ where you can actually, you pay a small fee, you get to be guided on the brewing process that you’re doing yourself in a small batch situation, come back like a couple weeks later after the products fermented to package that product and take it home with you,” said Grossman.
In two weeks, there will be a public hearing for the proposed amendment and then city council will need to vote two more times to change the zoning to allow the project to move forward.
Officials said the entire process could take up to eight weeks with construction beginning as early as November, if approved.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][/vc_column][/vc_row]


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Nouryon has expanded its alkoxylation footprint in Southeast Asia through an asset purchase on Jurong Island, Singapore. Nouryon says the acquired plant will enhance the company’s ability to serve growing regional customer demand in key end markets, including paints and coatings, agriculture and food, home and personal care, and natural resources.
“This acquisition of a specialty surfactant alkoxylation plant in Singapore will enhance our ability to serve fast-growing end-markets in Asia Pacific, and adds to our existing alkoxylation network of manufacturing facilities in China, Sweden, and the United States,” said Larry Ryan, Nouryon executive vice president and president, Performance Formulations and the Americas. “We will continue to look at strategic opportunities to expand our manufacturing footprint and product offering to serve customers and support company growth.”
For more information, visit: www.nouryon.com.


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The successful release of Air Jordan 10 Chicago is actually the start of more retro Air Jordan kicks releasing at retailers this year. Next in line is the Air Jordan 10 Stealth colorway which will drop for spring. For anyone who loves stealth makeup, this kick wear it the best on its nubuck upper. Thank also to some black and white details, the shoe is still in its very likable form. Watch out for the Jordan 10 Stealth to release on March 24, 2012 with a retail price of $160.
We hope you enjoyed this Air Jordan 10 Stealth article!


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Amazon’s Checkout-Free Grocery Store Opens in Seattle
It’s all an express lane. At Amazon Go, the new grocery store in the company’s Seattle headquarters, human cashiers are gone. They’re replaced by cameras and algorithms that track customers, who scan in with an app and then leave with whatever they want, automatically charged to their account. The store’s been tested by Amazon employees for over a year, but finally opens to the public today. While humans still check IDs in a section selling alcohol, some see the automation as a threat to America’s 3.5 million cashier jobs.


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Like many innovative businesses, Knog doesn’t appreciate that imitation is the greatest form of flattery and has recently put greater focus on protecting its intellectual property.
Knog recently won a case against a Chinese manufacturer which was creating copies of Knog’s popular silicone light series. Knog’s success means five brands within Australia selling similar silicone USB rechargeable lights are required to pay royalty fees to Knog on remaining stock.
Other brands are likely to be affected as the patent extends to major markets including the EU, USA and Canada. This isn’t the first IP win for Knog, having successfully defended its highly popular silicone light designs in the past.
Malcolm Mckechnie, COO at Knog said: “Knog’s innovation in design and manufacturing has made us a target for companies looking for an easy path to market.”
In future, brands looking to sell the copy products will need to negotiate sale terms with Knog.
This case is a stark reminder that many products on the market are catalogue bought, requiring little more effort than a colour choice and re-branding to bring to market. Looking through the Taiwan bicycle book, a product directory for inner industry members, it doesn’t take long before you feel like you’re playing a game of brand bingo.


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China cuts pork tariffs as agreement expected
China announced today that it would lower tariffs on a range of goods imported from around the world including frozen pork starting on Jan. 1 while President Donald Trump said Saturday that the United States and China will formally sign their phase one trade agreement “very shortly.”
“We just achieved a breakthrough on the trade deal and we will be signing it very shortly,” he said at a Turning Point USA event in Florida, Washington Trade Daily reported.
The agreement is expected to be signed by U.S. Trade Representative Robert Lighthizer and Chinese Vice Premier Liu He, rather than President Trump and Chinese President X, WTD said.
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These are all the posts that have been tagged with biscuits.
pladis is taking its premium chocolate Godiva into the luxury biscuits category – the brand’s first venture into biscuits for multiple retail distribution. The Godiva Masterpieces Biscuits range will be available in three variants: Caramel Lion, with milk chocolate and a smooth caramel filling; Ganache Heart, with dark chocolate and a velvety ganache filling; and […]
A new Oreo flavour is due to hit shelves in the US today – dark chocolate.
Home Baking supplier, Cake Décor, is introducing Unicorn Frosting, Rainbow Cake Colours and Cocktail Flavour gels to its extensive range in Morrisons this January.
Hay Hampers is launching a new range of kosher hampers for this coming Hanukkah to meet the increasing demand of kosher food in the market.
A new concept from Arla Foods Ingredients will help biscuit manufacturers overcome technical challenges to create high-protein biscuits with an indulgent taste.
A tempting hazelnut chocolate praline bar series including almond and coconut varieties are among Rhythm 108’s latest gluten-free and vegan confectionery offerings.
Rhythm108 has announced its award-winning Sweet ‘N’ Salty Almond and Hazelnut Praline Deeelicious Swiss chocolate bars will be appearing in Sainsbury’s Local stores nationwide.
Mondelēz International is launching what it has billed as the next big (little) treat this summer – Joyfills.
Pladis has announced a new variant to its Jaffa Cakes range, Jaffa Cakes Lemon and Lime.
Thomas Fudge’s, famous for its premium range of Florentines, has announced a full packaging rebrand.
Electronic packaging specialist Electropac, has joined forces with confectionery firm Churchill’s to produce a patriotic souvenir in advance of the Royal Wedding.
Healthy snacks brand Ryvita is kicking off 2018 with a new campaign as well as new product launches.
Burton’s Biscuit Company has added a summer addition to its Jammie Dodgers range.
Gluten-free biscuit specialist Prewett’s has launched a second addition to its new Mini’s range: Mini’s Chunky Choc Chip Cookies.
McVitie’s has announced the launch of its new £9.7 million Masterbrand campaign, ‘Sweeter Together’.


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“You are what you eat,” many anonymous celebrities and celebrities have said. The truth is that food is directly related to the quality of life and well-being of the individual. Research from the University of Bergen in Norway found that daily dietary changes can make a person live up to 13 years longer.
Scientists have found that switching from meals rich in red meat, sugars and processed products to grains and vegetables will be good for your health. The result surprised many people, as it suggested that small changes can extend people’s lives. The additional age also depends on the age at which the change was applied.
Changing the diet can add up to 13 years to life
For example, an American who is still young can take advantage of another 13 years to enjoy sunsets their whole life. A woman in her 30s gains up to an additional 10.7 years. People in their 40s have 11.7 years of life expectancy, plus a change in diet. Meanwhile, seniors are making almost 3 and a half years more than they will live.
It should be noted that not only the long life is prolonged, but the quality of life is also significantly improved. In other words, it’s not just about living longer, but living longer and a lot better than it is today. 13 years is roughly 4,745 extra days to do what you want. Even if a person has advanced in age, with a change of diet, there will be approximately 1,300 days to enjoy life.
The change doesn’t have to be drastic for it to work.
However, according to research data, a person does not even need to make a drastic change. Simply reduce the amount of other “bad” foods and increase the consumption of grains, fiber, vegetables, leaves, etc. The consumption of saturated fats, sugar and processed foods is what should be reduced quickly.
“Gamers. Unfortunate Twitter teachers. Zombie pioneers. Internet fans. Hardcore thinkers.”


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We've published the 2016 results of the National Customer Service Survey on Banking. This ongoing research tracks the customer service quality at Bank of America, Chase, Citi, and Wells Fargo in a continuous data set going back to 2011.
The most striking change in our survey scores in 2016 is the continued decline in Citi's metrics, which have declined substantially over the past two years. Citi now ranks last in eight of the nine survey scores we track.
We don't know why Citi has seen such a drop in our survey, but we speculate that it might be related to Citi's partnership with Costco. It's been widely reported in the media that onboarding the Costco customers took longer and was more of a challenge than had been expected. If Citi had been diverting resources from its regular customer service to manage that transition, that would explain the results we're seeing. If that's the case, we would also expect to see Citi's numbers rebound now that the Costco transition is complete.
The other interesting result this year is a case of something we didn't see: We saw no decline in survey scores at Wells Fargo despite the company's fraudulent account scandal. We think this is because of two factors: first, news of the fraudulent accounts broke midway through 2016, meaning that about half our survey sample was collected before it became widely known. Second, our survey is intended to measure the quality of customer service and not reputation. Unless a specific Wells Fargo customer in our survey had been personally impacted by the company's fraud, he or she isn't likely to rate the customer service any lower as a result of the news.
The executive summary of this report is available for free download, and the full data including customer comments and interview recordings is available by subscription.


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Greggs' super-duper bakery in Newcastle goes into sweet mince pies overdrive at this time of year, as KATHARINE CAPOCCI discovers when she dons a hair net and shoe covers for a visit to the factory floor
IT’S a staggeringly sweet statistic for the fruity festive favourite. An incredible nine million sweet mince pies are being made at Greggs’ swish new Gosforth Park Bakery in Longbenton, Newcastle, this year.
It’s testament to the nation’s sweet tooth and undiminished appetite for the humble but popular pie.
The rich fruity sweet mincemeat filling – made from vine fruits, Bramley apples and candied orange and lemon peel – encased in rich crumbly shortcrust pastry, is truly a Christmas cracker.
The £16.5m bakery produces every sweet mince pie sold in Greggs’ 1,600-plus shops in the UK – and I was witness to several hundred of those being lovingly made the day I visited the factory floor.
Bakery operations manager, Stephen Turnbull, 34 years with the legendary North East company, is a fount of information – and also my guide for the morning.
He’s a cheery soul who’s devoted his entire working life to Greggs.
He likes his mince pies with a cuppa but confesses he’s more of a fresh bread man, with a particular penchant for stotties.
The hot news at the bakery giant this week is the search launched for the chain’s new chief exec after Ken McMeikan announced he was leaving.
My regulation hair net donned, and dressed in a plastic protective coat – not to mention all jewellery removed – hands washed and sanitiser applied, I’m almost ready to place a foot, encased in shoe cover, on to the factory floor.
With a retractable pen in hand (no pen tops, you see), Stephen leads the way on to the floor at the 90,000sq ft plant, built a year ago to replace their old site at Christon Road in Gosforth.
It’s reassuring that they take cleanliness so seriously. And our photographer is not even allowed to snuck his mobile phone in his pocket, as it has a glass front.
Inside, it’s a mammoth operation, a busy hum from the scores of staff on production lines, machines in full flow and radio show burbling in the background.
“We started making mince pies at the back end of September,” says Stephen, raising his voice over the din. “They are frozen when they go into the shops. They are baked in the shop that day – that’s what makes them so fresh. It’s maximum freshness with the mince pies.
“It’s a secret recipe, they are quality ingredients, but really it’s the fact that they are baked on the day.”
We walk past vast ovens, the surrounding air all warm and toasty, the cavernous interiors roomy enough to bake 2,000 loaves and 12,000 rolls an hour.
Stephen heads to the section where the mince pie-making operation is in full flow.
In fact, it barely stops at this time of year.
Stephen explains he is in charge of about 300 people, from bakery and logistics staff to transport and engineering.
He is married to Debbie, who works in catering at Newcastle Uni, and the pair, who live in Fawdon, Newcastle, have one son, Liam, 24.
Stephen started out at Greggs as an apprentice after studying bakery and confectionery for three years at college in Newcastle.
Of the nine million sweet mince pies, over 800,000 are expected to be sold in the North East, says Stephen.
And a sweet mince pie isn’t necessarily just for Christmas either – in the Midlands apparently they buy them all year round.
The bakery is in overdrive making a host of other festive treats to be supplied to over 200 shops across the region.
Other treats include Christmas ring buns, a fairy bun dipped in white fondant, rolled in sugar ball sprinkles and decorated with plastic toy rings – of which about 100,000 will be turned out by the Newcastle bakery; Christmas crispy cakes, cornflakes in a chocolate flavoured coating, hand-decorated with coloured sugar balls – more than 60,000; Gingerbread man cupcakes, a ginger flavoured cupcake, with cream cheese flavour swirl of frosting, and hand decorated with a mini gingerbread man biscuit – over 70,000; and Christmas tree biscuits, ginger flavoured with a chocolate flavour coating and decorated in sugar ball sprinkles – over 90,000.
Stephen adds there are no artificial colours or flavours in any of their Christmas range.
He points out the vast mixing bowl for the pies’ pastry base, making 94 kilos of pastry a time.
This is transferred to a metal funnel and the rolled-out pastry, which appears like magic, drops into tin foil containers.
The fruity mincemeat filling plops into pie cases before pastry lids are dropped into place.
The pies cost from 30p each or six for £1.40 and offer the taste of Christmas in one bite. Taste testing one afterwards with Stephen, off the factory floor, the end product is absolutely delicious. And tastes even better when slightly warmed.
The bakery is working practically 24/7, apart from a brief respite on a Saturday for 12 hours, in its bid to cater for appetites.
“We’ve got three shifts on here, a day shift, back shift and night shift,” says Stephen.
“We’re finished about mid-December with the Christmas orders. We make about 34,000 mince pies per shift.
“We made half a million last week and sold one million through the country.”
Team leader David Frater, 47, steps away from his station for a moment to tell me he has notched up 20 years at the company.
For a second I fear for a mince pie pile-up but this is a well-oiled operation and calm is quickly restored.
David chimes in that he still loves mince pies too –- completely unprompted by Stephen, I joke!
When asked why he’s stayed so long, he says: “Oh, it’s the mince pies! They’re nice and sticky. I love them.
“It’s job security, though,” says David, who lives in Gateshead.
“I started off in store working on Jackson Street in Gateshead as a store baker. I was there for 10 years. I used to make everything the factory did but on a small scale.
“Over the years it’s changed and all the artificial colours and flavours have been taken out of all the Christmas lines.”
Stephen’s preparing for a quiet Christmas with his parents round at his house. “I’ve just got Christmas Day and Boxing Day off because it’s our busiest time of the year. It’s a quiet Christmas because I need to come to work on the 27th.”
The Christmas ring buns, festive cupcakes and Christmas tree biscuits – along with the mince pies – will soon be a feature of Christmas past as they look to their next seasonal lines.
Stephen says, with a smile: “From the back end of January we start the hot cross buns.”


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The revenues of the first six months totaled SR12,227m, compared to SR11,553m for the same period of last year, with an increase of 6%.The gross profit of the second quarter totaled SR3,088m compared to SR2,975m for the same period of last year, with an increase of 4%. The gross profit margin of the second quarter has increased to 52% compared to 50% for the same period of last year. This increase comes as a result of the improved revenue mix. EBITDA margin for the second quarter registered 35% compared to 39% for the same period of last year, and 36% compared to the previous quarter. The net profit for the second quarter is SR1,312m, compared to SR1,611m for the same period of last year, with a decrease of 19%, and compared to SR1,400m for the previous quarter with a decrease of 6%. The reason of this decrease came as a result of writing off SR338.7m of the net profit for the second quarter that had been recognized in net profit for the first quarter. Earnings per share for the first six months reached SR3.52 in comparison to SR3.83 for the same period of last year.
The increase of the first six months revenues came as a result of increase in data revenues, both fixed and mobile, through the sales of distributors and operators through wholesale contracts and Capital leases both medium to long term. This has contributed to higher receivables for the company, and achieving non-recurring revenues. The company shall continue to seek to increase sales of distributors and operators.
The company put in its strategy to accelerate the pace of spreading broadband services that carry high profit margins, by not relying totally on traditional methods in selling and providing these services, which will have a positive impact on the future revenues and profits of the company, especially with the growing demand for broadband services that have created new investment opportunities. The company has innovated new products that are sold in wholesale featuring recurring revenues which fall under the medium-term contracts, while the long-term contracts do not carry recurring revenues, given the importance of accelerating the return on investment (Payback Period), and drawing the attention to the risks of wholesale sales contracts and Capital leases. The company has prepared a mitigation plan to limit these risks. This comes in line with the aim of accelerating the deployment of broadband services in various regions of the Kingdom. It should be noted that data revenues totaled 39% of the total revenue of the company for the first six months, compared to 27% for the same period of the previous year. The number of homes covered through the fiber-optic network (FTTH) reached 850 thousand homes distributed over 18 cities in the Kingdom. Fiber-optic sales increased by 89% for the first six months compared with the same period of the previous year. The launch of interactive TV services accompanied with 2014 World Cup TV channels packages contributed to this growth. The revenues of business sector services including ICT services increased for the first six months compared with the same period of the previous year.
The company strategy focuses on information and communications technology (ICT) and on broadband, both fixed and mobile, and on creativity and innovation. The company began its strategic transformation in order to become an integrated telecom company in the field of telecommunications and (ICT), and accordingly concluded strategic partnerships with international companies such as IBM, Accenture, Cisco, Virtue Stream and other companies to provide business solutions. In addition to accelerating the building of data centers where the company provides today advanced cloud services.
Engineer Abdulaziz Alsaghyir, chairman of the Board of Directors said that the company is currently considering the available options after the cessation of negotiations with Atheeb (GO) in respect of the acquisition, and that the company continues in its Transformation program which started in 2013. On the other hand, Engineer Alsaghyir stated that the company has signed a contract with the Canadian export credit agency - Export Development Canada (EDC), to obtain a long term vendor financing for $200m with no corporate guarantee. The purpose of the Shariah-compliant financing is to acquire telecommunications equipment from Alcatel-Lucent to upgrade/enhance the network.
Engineer Alsaghyir concluded that the Board of Directors in its meeting convened on 21/07/2014 has decided to distribute preliminary dividends amounting to SR962.5m for the second quarter of 2014, equivalent to SR1.25 per share, and representing 12.5% of the nominal value of the share. Eligibility will be for the shareholders registered in the records of the company by the end of the trading day 24/07/2014. The payment of dividends will be effective from 11/08/2014 and shall be transferred it directly to the bank accounts linked to shareholders investment portfolios via Al Rajhi Bank.


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The men behind Xurpas – Raymond Racaza, Nico Jose Nolledo and Fernando Jude “Andy” Garcia – have no plans of shutting down the IT flop despite being on the verge of bankruptcy.
In its latest financial report, Xurpas said its management has assessed its ability to continue as a going concern “and is satisfied that it can continue in business for the foreseeable future.”
Xurpas made this evaluation after incurring a net loss of P32.15 million in the first nine months of 2020 and its liabilities exceeding its current assets by P373.17 million.
“The ability to continue as a going concern is mainly dependent on future actions such as continuous venture into new revenue potentials, cost cutting measures, and entry of new strategic investors,” said Xurpas.
Racaza, Nolleda and Garcia have agreed to be diluted and cede control of Xurpas to Wavemaker Partners in a proposed backdoor listing still waiting approval from the Philippine Stock Exchange. Xurpas is currently suspended from trading.
“Management does not have plans to liquidate and continues to believe that the group is in a unique position being one of the few technology companies that can assist companies in their digital transformation initiatives and develop marketing promotions for consumer and enterprise businesses,” Xurpas said.
Xurpas said its financial performance improved in the third quarter of 2020 with revenues increasing 137 percent to P46.55 million from ₱19.67 million in the previous quarter.
Xurpas posted a net income of P16.42 million during the period, including an “extraordinary income from Art of Click for its collection from Pocketmath of US$400,000, which has already been classified and provided for, as bad debts.”
“The enterprise business grew by 120 percent attributed to software development and staff augmentation. Other Services, on the other hand, saw a 117 percent revenue increase across all of its business sub segments: service revenues, sale of goods, and AllCare, which provides HMO and other employee benefits to small firms and freelancers,” Xurpas said.


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Findings from a recently released white paper indicate that the explosion of the Internet of Things (IoT) represents a massive opportunity for credit unions. The white paper – which is based on a report by Javelin Strategy & Research – can be downloaded in its entirety here.
According to recently released findings by Javelin Strategy & Research, customers of giant banks are more willing to adopt the latest technologies, such as fingerprint authentication and mobile wallets, and tend to have higher ownership rates of smart devices such as smartphones, fitness bands and smartwatches. In contrast, credit union members appear to lag or be at par with the general population in a number of categories, such as smartphone ownership and usage of fingerprint authentication. However, slower adoption rates and lower willingness to use the latest technology should be viewed as both a potential opportunity and challenge for credit unions.
The opportunity rests with how credit unions introduce new technologies and features to their members in a way that does not take away from the desired personal relationship. The challenge is that as new technologies become proven and mainstream, credit unions must be able to offer them to their members or else face potential attrition.
One potential key driver to consider is that credit union members tend to prefer having a personal relationship with their financial institution (FI) over using technology. For example, among nonusers of mobile banking, 39 percent of credit union members report they, “prefer dealing with people,” compared with 34 percent in the general population. Further, skepticism for new and unproven technology, such as voice banking, is high among credit union members, with 36 percent stating they do not feel it is secure, compared with just 29 percent of the general population.
Given these findings, credit unions should consider implementing four strategies to ensure they remain the primary FI relationship:
Encourage members to adopt a “set it and forget it” payment preference for all new connected devices and mobile wallets.
Promote the credit unions’ debit and credit cards as the preferred payment method, allowing members to concentrate their digital spend with their primary FI (the credit union) and have the greatest control over their cash flow. Getting members to initially sign up with their credit union card as the payment choice (“set it”) for each new connected technology adopted (e.g., smart washing machine) creates an obstacle for competitors due to the mindset of the consumer to “forget it” when it comes to changing the preferred payment method. Only in cases of dissatisfaction or an extreme competitive reward offer will a consumer go back into setup to change a payment preference, and the same holds true for mobile wallets. This “set it and forget it” approach can be a powerful tool for credit unions, as it becomes an educational awareness program that can be accompanied by small, one-time incentives to be effective.
Drive mobile wallet adoption among credit union membership.
It is no longer a question of if a member will use a mobile wallet but rather a question of when. In order to get ahead of the game, the credit union should proactively educate members about how to use the wallet and incentives to drive its payment cards into that wallet. Once the card is in the wallet, the consumer mindset becomes “set it and forget it,” as described earlier.
Develop a strategy to drive credit union cards as the preferred payment choice for six key companies, due to their size and relation to digital payments.
- Amazon is the largest e-commerce player and has deployed Alexa, its digital assistant, to control connected device payments
- Walmart is the largest physical point-of-sale merchant that has deployed its own wallet and is investing heavily in e-commerce
- Samsung, a leader in digital technology and IoT devices with its own wallet, is positioned to perform well in tomorrow’s connected home
- Apple, a key wallet player, is gaining power in the connected world and will soon deploy its digital assistant for the home
- Google, which is investing heavily in the IoT, the connected home (e.g., Nest) and Android Pay/Google Wallet, is critical to future adoption for credit union members
- Facebook, the largest social media site and owner of Instagram, is investing heavily in e-commerce
Credit unions should focus on these companies as critical to driving their future payment strategies, as these six players are likely to control the majority of digital dollars spent in the near future by all consumers, including members. By promoting their cards as preferred payment choices, combined with a “set it and forget it” approach, credit unions can position themselves to capture significant payment volume from the IoT, e-commerce and mobile wallets.
Consider using education to drive adoption of more advanced banking technologies in combination with the desire for a face-to-face relationship.
The desire for members to prefer interacting with actual people presents an opportunity for credit unions. For example, they can use this personal touch to explain how fingerprint biometrics can be used as an improved method of authentication for mobile banking login.
Credit unions should always consider how they deploy new technologies in light of members’ desire for human interaction. This could be as simple as hosting mobile banking tutorial sessions at a branch or deploying a button on a mobile banking app allowing the user to contact a live agent during a mobile banking session. Providing the option for members to interact with a human being while using their smart devices will further enhance their experience with your credit union.


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What did Toyota display at the 2020 Chicago Auto Show?
Just about every automaker in the world brings their best stuff to the Chicago Auto Show. However, Toyota is often among the finalists for the exposition’s best-in-show award. So, what did Toyota display at the 2020 Chicago Auto Show? The automaker brought the newest member of the RAV4 family and two new accessory packages that will help a select set of vehicles standout from the pack. Our dealership was lucky to have a correspondent visit this year’s Chicago Auto Show on our behalf. Here are a few photos that they sent back. If you like what you’ve seen so far, contact a Serra Toyota of Decatur product expert today to start the pre-ordering process.


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Christmas in Swanage !
There are a lot of events going on during December starting with the Christmas Light Switch on which this year is on Saturday 1st December at 4.30pm.
Artisans on the Beach are back every weekend in December
The Rotary Christmas Market is on on Saturday 8th December from 10am to 4pm
And do not forget to help businesses the parking in Swanage on both Main Beach and Broad Road Car Parks is only £1 all day throughout December!!
Swanage, as a town, came together to remember those brave souls who lost their lives in the first World War. To highlight the importance of the centenary, a member of Swanage Chamber of Trade thought it might be a nice idea to specifically remember the 99 lives which were lost in the town. An idea was formed and as such some of the businesses in Swanage created a window display around one of the Swanage fallen. “Lest we Forget”


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ROAD SAGE: Waking up from my Tesla dream
I’m not a “car guy.” I need to pull up a tutorial in order to change a flat tire and barely understand what “horsepower” means. And, despite all this?
More than anything else in the world, I really, really want one of Tesla’s electric cars.
The Model S, Tesla Motors’ basic sedan, hits four of the five things I actually care about in an automobile. It gets great gas mileage, considering it doesn’t use any gas.
It’s completely customizable to a customer’s desire and its “ultra high-fidelity sound system” has garnered rave reviews. And because Tesla Motors founder and CEO Elon Musk is a huge nerd, the volume knobs go to 11. The car has a built-in “This is Spinal Tap” reference!
The one checklist item not provided? It’s the only one that matters: The price tag.
The base price of a new Model S – with a 70kWh battery — starts at north of $71,000 (nearly $74,000 with the Spinal Tap sound system). Purchasing a bigger battery and changing anything from the color to the seat fabric can boost the price up to nearly $100,000.
When you order one on the website (no haggling with dealers here), it flaunts an estimated $10,000 gas savings over 10 years and a $7,500 federal tax credit. Neither of those shaves dollars off the sticker price.
Tesla wants to make “the future a reality,” but it’s nothing more than a pipe dream for anyone but luxury consumers.
“I hope we’re surrounded by electric cars from other manufacturers,” Musk said in a CNN interview last year. “I really look forward to the day when every car on the road is electric. That’s the goal. We want to make that happen.”
On Tuesday night, Musk will hand over the keys to drivers of the first few Model X cars, Tesla’s electric answer to the midsize SUV.
But keep dreaming: Musk said the price will likely be about $5,000 more than the Model S.
This wouldn’t annoy me so much if I didn’t totally buy into Tesla’s mission. It can really change people’s minds about the electric car.
A lifetime ago, I test drove a Model S at the opening of Tesla’s first “supercharger” station – it can fully charge a Tesla battery in 75 minutes – in New Jersey. A similar station recently opened at the Jersey Shore Premium Outlets.
It completely changed my perspective on electric and hybrid cars, which, until that point, had been shaped solely by test driving a few low-end models the last time I had to buy a new vehicle.
The acceleration, the eerie quiet of a vehicle without a gasoline engine – I got over every one of my trepidations in a matter of minutes. I’ve spent much of the last 18 months of my life drooling over Tesla cars, fantasizing about living the kind of lifestyle that would allow me to buy an $80,000 electric car.
But that’s the problem, isn’t it?
For all the great changes Tesla Motors can advance, that kind of change won’t happen until it’s attainable by construction workers and office clerks (and journalists who really, really want one and would take great care of it, I swear).
Tesla hopes its next wave of vehicles, the “Model III,” will hit the market in a few years at a $35,000 base price.
That will still price out a good chunk of drivers (including those aforementioned journalists who really, really want one), but it’s a start.
Finally, the future will become a reality. Or at least a possibility.
Send Mike your questions, comments, road tips and angry rants to email@example.com.


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For when Nissan Juke owners get a raise at work.
It's almost as if this segment appeared overnight. Many didn't know what to make of the Nissan Juke when it originally launched, but now the small crossover segment is massive. Automakers are all lining up for their share of CUV pie. And now Audi has just confirmed its TT Offroad concept will make production as a 2017 model. It already has a name: TTQ. But why not call it, say, the Q2? Because Fiat already owns that nameplate, along with Q4. Audi didn't want to pick a fight with Fiat over the issue, so instead it'll further capitalize on the TT brand.
The concept, unveiled at the 2014 Beijing Motor Show, was actually a plug-in hybrid that combined a 2.0-liter turbocharged four banger with two electric motors, giving it a 0-62 mph time of 5.2 seconds. It also had the capability of traveling 31 miles on a single charge, but can go 546 miles in hybrid mode. However, we can't confirm just yet whether that powertrain will make production. But wait a second here; won't the TTQ and Q3 compete against one another? Somewhat, but Audi figures the relationship between them will be similar to that of the BMW X3 and X4. Those who want sportier styling will opt for the TTQ while those who value more space will take the Q3.


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Some analysts have reportedly said that Chrysler’s turnaround plan might need its own turnaround plan after the company projected a $US1.2 billion loss for the second quarter and the stumbling US market remains glutted with cars and trucks, the New York Times (NYT) reported.
“Do they have the time to step back and rethink it?” veteran motor industry analyst Maryann Keller asked the newspaper. “You just have to assume that the Japanese are going to continue to create cars faster. They’re now in every segment, and they can build them cheaper than we can.”
According to the New York Times, Keller said the US Big Three car makers in general lacked the “blockbuster saviours” of the past such as Chrysler’s early 1980s invention of the minivan. “Where’s the minivan of 2004?” she reportedly asked.
The paper said the idea behind the 1998 acquisition of Chrysler by Daimler-Benz was that the German company could function as a “rich uncle” and help Chrysler avoid the Big Three bloodletting. By sharing parts and costs with Chrysler, Daimler could have a lean, mean mass-market foothold in the world’s biggest vehicle market, the NYT added.
But the newspaper noted that, since the beginning of 1999, shares in the combined DaimlerChrysler have lost more than two-thirds of their value and the plans of Dieter Zetsche – the executive sent from Germany two years ago to turn Chrysler around – to make the deal work are beginning to be tested as products developed under his eye begin to hit the market, a tough test in a market that seems to be losing strength every month. The new Chryslers share parts with Mercedes and have a “European flavour”, the New York Times said.
The paper said that some analysts have said the new Pacifica, a six-seat station wagon ‘crossover’ is overpriced for a Chrysler, starting in the low $30,000 range.
That view has been reflected in a number of consumer motoring writers’ reviews seen by just-auto.
“It’s like they’re selling cars by the pound,” Gerald Meyers, a professor at the University of Michigan who once ran American Motors, now part of Chrysler, told the New York Times. “The heavier it is, the more money they can get. That’s not the way it works, fellas.”
Joseph Phillippi, an industry analyst with Auto Trends Consulting of Short Hills, New Jersey, told the newspaper that sales of the Pacifica have been disappointing so far and suggested that more incentives were needed to increase consumer interest.
“In this market, it doesn’t matter if you’ve got the biggest, hottest product on the block,” he said. “If there’s a portfolio of competitors out there and they have more money than you have, you’ve got to have an awfully compelling product case to make the sale,” Phillippi added, according to the New York Times.
The paper said that Chrysler spokesman Jan Zverina responded that dealers had initially ordered more expensive models and that sales would pick up as the more affordable versions arrived in showrooms and as the company’s advertising increased.
The New York Times also noted that the sporty Crossfire [built in Germany using many Mercedes parts], due for launch later this year, has received positive reaction, but it is not a high-volume product, while sales of minivans are down 24% this year as the company struggles to hold off redesigned rivals from Toyota and Nissan.
“These guys are right at the heart of where the Japanese are focusing their efforts,” Bank of America analyst Ronald Tadross told the paper, adding that Chrysler’s Jeep brand is also in the medium-size sport utility vehicle areas that are well populated by foreign competitors.
“I can’t say there’s anything that differentiates them much from the Japanese,” Tadross said, according to the New York Times.
The New York Times said that Wall Street has not broadly lost faith in Zetsche, but analysts are generally pessimistic about the Big Three’s prospects as sales stumble while incentives soar.
Chrysler has increased its incentives through gritted teeth, the paper noted, but it appeared prepared to make them even more generous after its marketing chief, James Schroer, abruptly resigned last week.
Zetsche acknowledged, in a telephone interview with the New York Times, that Chrysler might have stumbled by publicly insisting that it would keep a lid on incentives.
“What I certainly have to accept is that it might not be the smartest thing to tell customers every day that we are not into incentives,” he said, according to the paper. “Certainly, there were months where we didn’t execute perfectly on the sales side.”
The New York Times said that Chrysler, which had hoped to earn $2 billion this year, has not abandoned its hopes of a profit this year, on top of the $1.6 billion it earned in 2003, but that means Chrysler must earn at least $1 billion over the next two quarters, a difficult task, given that car prices traditionally fall from July until the end of September.
The newspaper said Chrysler has a new Dodge Durango sport utility line due out soon but the next wave of new products after that, rear-drive LX saloons, won’t debut until 2004.
Many of Chrysler’s problems are “beyond [Zetche’s] control,”. Meyers said, according to the New York Times, adding: “I don’t think Chrysler has the strength or the talent to keep their future from eroding, because of the imports.”
Meyers also told the paper that Chrysler has the time and the cash to battle imports if Daimler has the will to do it.
“It’ll cost them dearly,” he told the New York Times. “They’ll have to act like Ford or GM and get the conviction to pour whatever it takes to fight off the Japanese.”


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Zenzerocomunicazione.co.uk - Zenzero Comunicazione Company News Section
Zenzero Comunicazione Information
Zenzero Comunicazione is a web design and SEO agency in Parma, Northern Italy.
We offer a wide range of services, from SEO in Italy to web design, online advertising, print design, application development and much more.
Brain Bee, a leading manufacturer within the automotive industry, producing a wide range of car diagnostic tools such as smokemeters, exhaust gas analysers, rev-counters and much more is trying to get a foot into the UK market.
An Italian company and international distributor for automotive gas systems has recently launched their new website, targeting mainly the US market. With a broad range of gas fuel injectors, RAIL Spa intend expanding their successful business abroad and become an important supplyer also for American garages and service stations.
Finally the time has come: the 21 stages of the world-famous Italian cycling race were revealed by the organizers in Turin, Italy. To celebrate the 150th anniversary of Italy's unification, this year's cycling route will include the same Italian cities that were also conquered by Giuseppe Garibaldi and his followers during the Italian Risorgimento in 1861.


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Open Web Collective, an up-and-coming Web3 and blockchain accelerator, has announced a new $650,000 USD funding offer for startups looking to create new ventures for the Web3 era.
The new funding deal will combine funding with investors, mentors, and corporate partners in three-month accelerator program.
Founders interested should apply here by June 30.
Said Open Web Collective founder Mildred Idada, “The Open Web Collective team’s aim is to partner with innovative startups and investors, support the Web3 sector, and help to uncover the next unicorns.”
“2022 will be filled with launches, fresh batches, and new projects. This quarter is just a sneak peak of what’s to come this year, and we are excited to give our community a front row seat.”
To date the organization has supported 28 startups raise over $300M USD in cumulative funding, including:
- Zecrey, a scalable ZK-rollup based Layer-2 privacy protocol that enables cross-chain swaps for any assets between any chains across an all-in-one plugin wallet that supports multi-chains and aggregated assets.
- Shrub Finance, a decentralized exchange where users can buy or write crypto options of any size.
- Solace, an underwriter of insurance policies for DeFi liquidity providers to hedge their risk in the event of smart contract exploits, hacks, and any tech-related failures.
- NEARPay, an API for a seamless fiat-to-crypto on-and-off ramp experience to exchange funds between fiat and cryptocurrency.
- OpenSky, who have found a way to collateralize NFTs and turn them into income-producing capital assets that users can lend, borrow, lease and trade while also offering price discovery, appraisals, and short-term liquidity for NFT owners.
- Satori, a startup that actively manages tokens, similar to actively managed certificates in traditional finance.
- DoinGud, a community-owned social NFT platform powering a world of self-sovereign galleries where every sale contributes to social causes.
- T-Squared, a service that allows readers to monetize their attention by measuring the time they are engaged with content using Web 3.0 technologies.


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Plans are afoot to implement structural changes that accommodate COVID-19 safety regulations in the bustling Gatesville trading hub. It comes after City of Cape Town officials joined the area’s ward councillor Aslam Cassiem on an in-loco inspection and found numerous violations.
While the area was deserted a few weeks ago, it has once again become a hive of activity as shoppers return to much-loved stores, traders attract customers through catchy calls and car drivers become frustrated with having to squeeze through narrow, congested roads.
The area is well known for its combination of unique retailers and informal traders; making it the go-to stop for just about anything. The market offers a buffet of products, from clothing to cutlery and toys to hardware.
After South Africa dropped to Alert Level 3 lockdown in June, the streets became busier and social distancing became less. This was among the observations by Mayco member for Community Health Dr Zahid Badroodien and Mayco member for Urban Management Grant Twigg at the weekend, who had spoken to businesses operating in the area.
Speaking to VOC on Wednesday, Twigg said that the visit was prompted by the lack of conventional public participation which has been limited by Covid-19 regulations.
“I’m actually glad we went out. We never told the businesses or traders we’re coming we just came with two officials, just walking through. We could see the concerns.”
The main issue raised by both traders and businesses was social distancing, given that informal traders share a pavement with shops and there is little room to move between them. Twigg said that the traders feel they cannot move because their customers are attuned to stepping out of a shop and into the informal setting to purchase more goods.
Twigg said another aim of the impromptu visit was to hear suggestions, some of which will be formalized and added to an urgent proposal that will be handed to stakeholders.
“Some people may not be happy about (the plans) but it allows business to continue and also social distancing,” said Twigg.
One of the more favourable recommendations was to turn some busy roads into a “one-way”, where the other side of the road will be used b informal traders to create the needed distance between the establishments.
Another suggestion was to select special days where informal traders had the opportunity to make use of a parking lot instead of the sidewalk. Twigg also stated that there are some illegal traders who will be forced to close shop for a few weeks in order to get their papers. Again, Twigg cited the clientele who may not be happy about the move.
“It’s not about control… it’s about finding the balance between keeping people safe and business,” said Twigg.
He added that although these plans are short-term goals which need urgent attention because of COVID-19, many recommendations formed part of plans that existed before the lockdown.
Twigg said that everything is expected to be compiled by Thursday, following consultation with businesses, traders, civic association of the area and ward councillor. Visible changes are expected within the next two weeks.


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Online broker putting prime foot forward
Jonathan Minter speaks to Louis Rix from Carfinance 247 about a rise in prime customers in what has been a very good year for the broker.
How has the past year been?
Phenomenal in a word. We’ve just announced a record year and we’re rapidly on track to become the number one online car finance specialist.
Our success has been down to a number of factors including a definitive shift in consumer behaviour, our significant investment in technology, our passionate workforce, and the development of our brand.
We now employ 165 people here in Manchester and have just acquired a second 5,500 square foot office within our building for further growth. We were just 55 people this time last year.
Our unique offer is also enabling us to attract new lenders. We’ve added nine new lenders this year alone, going from five to 14, which means we can offer increasingly specialised products, as well as offer deals not available elsewhere online.
You recently mentioned that you’re seeing a lot more prime customers, whereas you used to be mostly subprime. How has this developed, and do you think this is a long-term shift?
Due to significant investment in our brand, we’ve experienced not only growth in the volume of applications but interestingly we have seen a big shift in our customer profile attracting a better quality of customer, whereas in the past a large percentage was non-status. Our prime business now represents 52% of all enquiries, this time last year it was 37%.
I believe the main reason for this is that there’s a greater acceptance to shop online per se, across all markets, and in particular more confidence in shopping for services and products like ours via the internet.
In fact, the savvy consumer now regards online specialists like us as the best place to come for the best deal.
So this is all down to consumer confidence and a shift in consumer behaviour. We’ve been able to capitalise on this and ensure the experience our customers receive meets their expectations, which has resulted in high conversion rates across all consumer demographics.
Technology is also helping this trend. We know that more and more people are using mobile devices to access online services such as ours (54% in 2015 versus 35% in 2013), and because we’ve catered for all devices with mobile-first functionality they’re getting a great experience. It’s broadened how customers can access motor finance quickly and easily.
I believe this is a permanent shift and will gradually continue. We’re still seeing monthly increases to a more affluent customer base.
It also goes hand-in-hand with gradual awareness building that sourcing finance online before buying a used car is a viable alternative to dealership finance.
The trend is also mirroring consumer spending trends and the state of the economy as a whole.
I don’t think the non-status lenders should be concerned. The market’s big enough for everyone and there will always be people who fall into the non-status category. Even as the economy picks up, people can often find themselves in hard times and unfortunate circumstances – the demand will remain.
What other trends have you seen emerge in the past year?
The biggest trends we’ve seen tend to be the aforementioned ones that have influenced our success. So a general increase in people shopping online for motor finance, a large shift in people visiting sites from mobile devices, which is impacting positively on our conversion rates, and changes within our customer base.
Personally we’re seeing more brand awareness where consumers have a clear knowledge of our brand, which wasn’t really the case two or three years ago. We’ve seen a 262% increase in our online brand demand year-on-year.
There are also more lenders in the wider market than ever before, and more people wanting to lend in the car finance sector. This is upping competition within the space and broadening options available to the end-customer.
Towards the end of 2014 there was talk of possible consolidation in the broker space. Have you seen any evidence of this occurring yet?
I’ve not seen any evidence of it. I think the established players are experiencing growth and smaller brokers seem to be thriving too.
In the online space we go direct to the consumer and offer multiple options to best suit the customer’s personal circumstances and credit history. Technology allows us to work with all of our lenders extremely efficiently – the choice and speed at which we can operate is changing how people think of obtaining car finance and is causing a shift in the industry as a whole.
Every broker I speak to says similar things about having a rapid turnaround, good service/acceptance levels and a broad spectrum of lenders they understand. How do you stand out in such a crowded field?
While we’re not a traditional broker, as we go direct to the consumer to generate our business, there’s plenty that sets us apart from the rest.
Turnaround speed, good acceptance levels and service are most definitely factors that are fuelling our growth.
However, the biggest point of difference is that we get hundreds of thousands of direct customer applications a year, and that’s growing, which gives us an enormous edge over the traditional broker.
The volume of business means we’ve also got something to give back to the dealer network in terms of car sales, and that lenders are keen to work with us.
Our high visibility in search engines and above the line marketing is helping us to generate awareness, but I believe another important point of difference is the experience that customers receive, which is fuelling word of mouth recommendation and helping to build recognition of our brand. A recent Google survey showed 18% of those questioned had heard of Carfinance 247 and this’s growing monthly according to the number of people coming to our website by actively searching for our brand name.
We currently market the brand heavily in the UK above the line, but we’re looking to increase our marketing activity significantly over the coming months.
Our brand name undoubtedly helps us be memorable, but at the end of the day it’s our technology, passionate workforce, customer service and brand development that helps us stand out in a crowded field.


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Accellera, ARM, Asset, Digital Core, EDAC, FishTail, Gartner, GlobalFoundries, ProPlus, Silicon Labs, TSMC and Xilinx made the lineup today. See here for their news...
This is a roundup of news or activities in the past few days that may be of interest to people.
Improvements to the graphical viewer and significantly faster performance are among the enhancements to ASSET® InterTech’s ScanWorks® IJTAG test tool, with which engineers are able to access, control and automate the operations of test and measurement instruments embedded in chips. ScanWorks IJTAG Test supports the new IEEE P1687 Internal JTAG (IJTAG) standard for embedded instrumentation. IJTAG gives chip designers a more effective method for debugging chip designs by standardizing the way engineers control and access the instruments they have embedded on-chip. In addition, these same embedded instruments can be re-applied later to test, validate and debug prototypes of circuit board designs and manufactured boards.
The EDA Consortium (EDAC) Market Statistics Service (MSS) today announced that the EDA industry revenue increased 4.6 percent for Q4 2012 to $1779.1 million, compared to $1700.1 million in Q4 2011. Sequential EDA revenue for Q4 2012 increased 9.8 percent compared to Q3 2012, while the four-quarters moving average, which compares the most recent four quarters to the prior four quarters, increased by 6.7 percent. Companies that were tracked employed 29,578 professionals in Q4 2012, an increase of 7.1 percent compared to the 27,623 people employed in Q4 2011, and up 2.4 percent compared to Q3 2012.
Digital Core Design is now offering an I2C bus interface soft core. It is fully compatible with Philips v3.0 specification, which means, it can operate at Standard, Fast, Fast Plus and High Speed (up to 3,4 Mb/s). Moreover, The DI2CMS allows master and slave mode, arbitration and clock synchronization, support for multi-master systems and 7-bit and 10-bit addressing formats on the I2C bus.
ProPlus Design Solutions has launched NanoSpice™, a parallel SPICE simulator for giga-scale circuit simulation. In announcing NanoSpice, ProPlus unveiled a new licensing model with simplified and practical control for parallelization, making it a cost-effective and powerful choice for advanced circuit simulations that designers typically don’t have.
GLOBALFOUNDRIES has announced a key milestone in its strategy to enable 3D stacking of chips for next-generation mobile and consumer applications. At its Fab 8 campus in Saratoga County, N.Y., the company has demonstrated its first functional 20nm silicon wafers with integrated Through-Silicon Vias (TSVs). Manufactured using a 20nm-LPM process technology, the TSV capabilities will allow customers to stack multiple chips on top of each other, providing another avenue for delivering the demanding performance, power, and bandwidth requirements of today’s electronic devices.
ARM and TSMC have announced the first tape-out of an ARM® Cortex™-A57 processor on FinFET process technology. This is the first milestone in the collaboration between ARM and TSMC to jointly optimize the 64-bit ARMv8 processor series on TSMC FinFET process technologies. The two companies cooperated in the implementation from RTL to tape-out in six months using ARM Artisan® physical IP, TSMC memory macros, and EDA technologies enabled by TSMC’s Open Innovation Platform® (OIP) design ecosystem.
Xilinx has announced a new major release of the Vivado™ Design Suite. The Vivado Design Suite 2013.1 release includes a new IP-centric design environment for accelerating the time to system integration, and a comprehensive set of libraries to accelerate C/C++ system-level design and high-level synthesis (HLS). See my blog on All Programmable Planet for more information about this.
FishTail Design Automation has announced that Japan’s Semiconductor Technology Academic Research Center (STARC) has completed a study of FishTail’s solution for merging multi-mode design constraints. This study has demonstrated that FishTail’s products drastically reduce STA runtime without any compromise on timing accuracy.
Silicon Labs says that its Ember ZigBee solutions – silicon devices, software and development tools – have achieved Golden Unit certification from the ZigBee Alliance for the newly released ZigBee IP specification. ZigBee IP is the first open standard for IPv6-based wireless mesh networking solutions, providing seamless, end-to-end Internet connectivity and a scalable architecture to control low-power devices. The new ZigBee IP specification adds network and security layers and an application framework to the IEEE 802.15.4 standard. It supports cost-effective, energy-efficient wireless mesh networks based on standard Internet protocols such as IPv6, 6LoWPAN, PANA, RPL, TCP, TLS and UDP.
Total worldwide semiconductor revenue reached $299.9 billion in 2012, down 2.6 percent from 2011, according to Gartner. With the overall semiconductor market decline, the number of vendors that declined among the top 25 outnumbered those that grew. Gartner said the top 25 semiconductor vendors' revenue declined slightly faster, at 2.8 percent, than the industry as a whole and accounted for almost the same portion of the industry's total revenue — 68.9 percent in 2012, compared with 69.0 percent in 2011.
Accellera Systems Initiative announces the formation of a new Multi-language Working Group (MLWG). The mission of the MLWG is to create a standard and functional reference for interoperability of multi-language verification environments and components. Accellera is calling for participation in the newly formed group. Accellera members and the industry at large are invited to join the standardization initiative. The MLWG will consolidate industry requirements and develop a standards-based approach to combine verification environments built in different languages. In addition, a proof-of-concept implementation is proposed to accompany the standard.Brian Bailey
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Novartis Consumer Health Inc. and its Israeli subsidiary have recalled two batches of the pain-relieving, fever-reducing, over-the-counter drug Excedrin because the containers were found to have erroneously contained other drugs mixed in. The batches are only those marked 10120279 and 10120280, with an expiry date of July 2014. The Health Ministry, which was informed, approved the action.
The US Food and Drug Administration examined the evidence and asked the company abroad to recall the batches wherever in the world they have been found. But it stated that there have been no reported complications in any patients. Excedrin in the indicated batches are marketed in bottles and may contain stray tablets, capsules, caplets or broken tablets, which may originate from other products.Any consumer who purchased Excedrin of one of these batches is requested to return it to a pharmacy of his convenience and will be fully reimbursed.


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POPxo, a digital community for women, announced its foray into the beauty segment on Friday and said it aims to record a revenue rate of Rs 100 crore over the next 12 months.
POPxo enters the beauty segment with the POPxo makeup collection from MyGlamm. POPxo and MyGlamm are part of the Good Glamm group.
âPOPxo is the largest digital community of women in India, it allows us to understand our audience and what they are responding to.
âAs a platform focused on women, beauty is a relevant topic and we have insight into the beauty issues facing women in our community,â Priyanka Gill, Founder and CEO of POPxo, told PTI.
Inspired by consumer knowledge, POPxo organized this new collection conceptualized and created by the POPxo Beauty team in close partnership with the MyGlamm new product development team, she added.
“We will target the most engaged POPxo audience, between 16 and 27 years old, of which 50% reside in level I cities and 50% in level II and III cities … POPxo aims to be the fastest beauty brand to achieve a turnover rate of Rs 100 crore over the next twelve months by leveraging its strong digital connection with millennial women, âshe said.
The collection includes products available in the price range of Rs 499, making it affordable for a young woman who is always on the move, noted Gill.
India’s beauty and skin care industry is expected to reach $ 28 billion by 2025, according to industry estimates.
âThe POPxo makeup collection will be exclusively available on the website, app and Amazon MyGlamm for the time being. Offline we will be retailing in the MyGlamm Experiential store in Juhu, Mumbai … The products are made in India “she said.
Founded by Priyanka Gill in 2014, POPxo has 60 million Monthly Active Users (MAU) as of July 2021 and aims to reach 100 million MAU by March 2022.
In August 2020, POPxo merged with MyGlamm. Both brands are now part of the Good Glamm Group – a leading digital FMCG content-to-commerce conglomerate.
(Only the title and image of this report may have been reworked by Business Standard staff; the rest of the content is automatically generated from a syndicated feed.)


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As rumored, Apple finally announced new gen MacBooks at its special event today, which is obviously the last in 2016. In the week that marks the 25th anniversary of the company’s first notebook, Apple is trying to redefine the modern notebook again with the introduction of a new “Touch Bar” secondary display above the keyboard. In a move that is fairly typical of Apple,
Apple unwraps three new MacBook Pro models starting at $1,499 featuring Touch Bar instead of function keys
on October 28, 2016
on October 5, 2016
Every year, Apple introduces a new version of OS X, but this year the new version got a completely new name. macOS Sierra, the next-generation Mac operating system, was unveiled at the Worldwide Developers Conference on June 13, 2016 and launched to the public on September 20, 2016.


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Titanfall developer Respawn have confirmed that they are working on the sequel to EA’s Xbox hit Titanfall.
The game will be multiplatform, as hinted way back when the original game was released.
Talking to IGN, Vince Zampella provided the story so far “No official name yet, but we’re working on that. That’s the main focus but we’re starting up a second team and doing some smaller stuff too. Small, exploratory, taking it slow! It’ll be multiplatform.”
Whether it follows the same multiplayer-only format remains to be seen but we’re hoping Respawn can take on board the comments from the current Titanfall community for the sequel.


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With the release date confirmed as Wednesday, July 26, the Xiaomi 5X leaks have picked up pace. The registrations for the first sale crossed over 200,000 in just 24 hours indicating the customer’s interest in the Xiaomi Mi 5X. Now, the smartphone has been spotted on FCC certification site, revealing some key battery specifications of the smartphone.
The Xiaomi Mi 5X, rumoured to be the premium variant of the Xiaomi Mi 5, has been cleared on FCC. The listing also confirms that the Xiaomi Mi 5X will sport a 3000mAh Li-Po battery. Furthermore, it comes with a USB Type-C cable with a 10W adapter (5V @2A) for charging support.
Xiaomi Mi 5X is set to sport a dual rear camera setup, a fingerprint scanner at the rear end, and run on MIUI 9, the latest version of Xiaomi's custom Android ROM. Mi 5X specifications are tipped to include a 5.5-inch full-HD display, a Snapdragon 625 SoC, and 4GB of RAM. The smartphone is also said to have an optical zoom feature, apart from dual-tone LED flash. The smartphone will launch in three colour variants - Black, Gold, and Rose Gold (Pink). As for how much it will cost, the Xiaomi Mi 5X price is tipped to start at CNY 1,999 (roughly Rs. 19,000), which is also the starting price of the Xiaomi Mi 5s. Design-wise, the Xiaomi Mi 5X seems to be heavily inspired by the iPhone 7 Plus with the way the dual camera setup has been placed, and even the antenna bands. The volume rockers and the power key both are housed on the right edge, and the navigation keys in the front are capacitive in nature.


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"According to sources from motherboard manufacturers, AMD may be delaying their Phenom line of processors until 2008"
Published: 2nd July 2007 | Source: DigiTimes |
Originally planned to be released sometime in November of this year, AMD's Phenom processors look to be having their release date pushed back to Quarter 1 of next year.
|AMD intends to modify its process technology to increase the yield rate and frequencies of Phenom processors in order to improve the competitiveness of the CPUs against Intel's Penryn family, said the sources. AMD has already notified several motherboard makers that Phenom will now begin test-production in November or December, and will launch in first quarter of 2008, noted the sources.|
A possibly unforeseen consequence for AMD from this delay is that motherboard manufacturers have made plans to decrease shipments of AM2+ boards and increase those of the Intel platform.
Discuss in our Forums


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Mumbai: Epigamia has announced the elevation of Rahul Jain, Co-Founder & COO, to the role of Chief Executive Officer (CEO). In the new role, Rahul will be spearheading the company’s overall business and creating a unique proposition in the FMCG space, developing strategies to stay competitive, identifying new opportunities, and fostering innovation.
An IIT Bombay and ISB Hyderabad alumnus, Rahul began his career in finance, working for Deutsche Bank’s Credit Structuring team. Post his MBA, he successfully launched Doctor Moo – a 100% organic milk brand. Later on, he recognized a shared passion to promote and build brands in the premium dairy segment and partnered with Rohan Mirchandani to launch Epigamia.
Rohan Mirchandani, who was earlier Co-founder & CEO, and has now moved into the role of Executive Chairman. Ankur Goel, the founding member of Epigamia, who was overseeing the company’s supply chain and business intelligence functions, was elevated to the post of Chief Operating Officer (COO).
“We are happy to have Rahul as our CEO whose strategic business acumen and dedication to Epigamia’s values make him the perfect fit for this role.”, said Rohan Mirchandani, Co-Founder & Executive Chairman, Epigamia.
Rahul Jain, Co-Founder and CEO, Epigamia, said, “I am humbled by this new opportunity and look forward to a journey that is fueled by innovation and our team’s collective passion. I envision a path in which every decision reflects our commitment to quality and our desire to lead change. Together, we will redefine the consumer product landscape and build a legacy that makes Epigamia the ultimate choice among its consumers.”


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Facebook announced Thursday it had completed its first successful test of its solar-powered Aquila drone, being develop to deliver internet service to remote areas of the world.
France on Wednesday said it had served formal notice on Microsoft to stop collecting what it deems excessive data and tracking browsing by users without their consent on civil liberty grounds.
Africa is coming online rapidly. Internet penetration in the continent is growing faster than in any other region in the world, giving millions more people access to better communication, information and business opportunities. ...
Imagine that every time a person goes out in public, they leave behind a track for all to see, so that their behaviour can be easily analysed, revealing their identity.
A Chinese consortium has bought the Opera internet browser for $600 million (543 million euros), its Norwegian developer said Monday, after a public share offer for the company failed.
Japanese technology company SoftBank Group Corp. is buying Britain's ARM Holdings for 24.3 billion pounds ($32 billion), in a deal the British government hailed as a vote of confidence in the country following last month's ...
The European Union on Tuesday launched a controversial deal with the United States aimed at curbing government spying on European citizens' personal internet data.
EU member states on Friday approved a highly-criticised deal with the US intended to curb government spying on the personal internet data of EU citizens.
Microsoft on Thursday announced a shake-up in its top ranks, including the departure of longtime chief operating officer Kevin Turner for a new job.
Russian President Vladimir Putin has signed into law a package of controversial anti-terror amendments dubbed "Big Brother" measures by critics that may cost internet companies billions.


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(Bloomberg)—Mickey Drexler, the longtime chief of J. Crew Group Inc. who led the apparel chain through a leveraged buyout before struggling to cope with the rise of Amazon.com Inc., will hand the reins to a veteran of Williams-Sonoma Inc.’s West Elm.
The move is the most dramatic attempt yet to revive the fortunes of a storied retail brand that has seen sales swoon. Earlier this year, Drexler announced plans to shake up management and cut 250 jobs. As part of that overhaul, chief operating officer Michael Nicholson was put in charge of overseeing the J. Crew brand. J. Crew is No. 50 in the Internet Retailer 2017 Top 500.
Adding to the turmoil, hedge funds that own J. Crew’s bonds have been jockeying to gain more control over a restructuring deal, according to people with knowledge of the matter.
In giving up the CEO job, Drexler is stepping back from a company he has controlled with often meticulous detail. In another seismic shift for J. Crew earlier this year, the apparel chain announced that creative director Jenna Lyons would leave by the en
d of 2017.
James Brett, West Elm’s president, will become CEO at J. Crew next month, according to a statement Monday. The 72-year-old Drexler, who ran the business for more than 14 years, will remain chairman. West Elm is part of Williams-Sonoma Inc. (No. 23).
“As chairman and an owner of the company, it is my responsibility to focus on the future of J. Crew and find the right leadership to execute on our strategic plans,” Drexler said in Monday’s statement.
Brett was previously chief merchandising officer for Urban Outfitters (No. 40), and he held various roles at Anthropologie (part of Urban Outfitters), J.C. Penney Co. (No. 33) and May Department Stores Co.
Drexler come to J. Crew after turning around Gap Inc. (No. 24) in the 1990s. He also launched that company’s Old Navy division, which went on to become its biggest source of revenue.
Crew’s private equity investor TPG recruited Drexler to run the retailer in 2003. The executive invested $11 million of his own money in the business. In a 2011 buyout led by TPG, his stake was worth about $301 million—he pocketed $202 million of that and rolled the rest into an 8 percent stake, according to company filings.Favorite