Q: What did the group think of safety design when discussing the design of remote control for children?
Text: User Interface: Oops .
Project Manager: So , hello everyone . {vocalsound} We're here to have a kick-off meeting for the design of a {disfmarker} f for the beginning of new project um {vocalsound} uh remote control for the design for a new remote control {vocalsound} . I'm the Project Manager Christa Pavlov and {vocalsound} okay let's begin . {vocalsound}
Marketing: {vocalsound}
Project Manager: {vocalsound} So I'm first going to do an opening then we get used to one anothers and we speak about this tool we're going to design and try to make a project plan , some discussion and then we talk of uh the next meeting . So um we want to to do a new remote control . It has to be original , trendy and user friendly .
Marketing: {vocalsound}
Project Manager: Um I think the important points we have to t talk about are uh it's functional design , it's conceptual design , and desail detailed design . {gap} and for that we're going um all to work individually and then have meeting during the whole day . Um , so {vocalsound} let's try the whiteboard {vocalsound} .
Marketing: {vocalsound} {vocalsound} Wow . {vocalsound}
Project Manager: {vocalsound} Um so any of you who want to go .
User Interface: Yeah , for favourite animals .
Project Manager: {vocalsound}
User Interface: It's gonna be not my favourite one but the one I can draw .
Project Manager: {vocalsound}
Industrial Designer: {vocalsound}
User Interface: {vocalsound} And it's gonna be {disfmarker} you'll try to guess .
Marketing: Wow . {vocalsound} {vocalsound} Complex .
Project Manager: Wow . {vocalsound}
Industrial Designer: {vocalsound}
Marketing: Huh ? A cat .
Project Manager: {vocalsound}
Industrial Designer: No . {vocalsound}
Project Manager: {vocalsound}
User Interface: No . {vocalsound}
Industrial Designer: {vocalsound}
Marketing: No . Darn . {vocalsound} Uh .
Project Manager: A rabbit .
User Interface: Yes , that's a rabbit .
Project Manager: {vocalsound} A rabbit .
User Interface: That's my favourite one .
Marketing: A what ?
Industrial Designer: Rabbit .
Marketing: A r a rabbit , oh oh yeah , where is the carrot ? {vocalsound}
Project Manager: {vocalsound}
User Interface: {vocalsound} That's it .
Marketing: Okay {vocalsound} mm-hmm .
Project Manager: You want to go ?
Industrial Designer: {vocalsound}
Marketing: I am not very good at uh {vocalsound} this kind of stuff .
User Interface: Hmm . {vocalsound}
Industrial Designer: {vocalsound}
Marketing: My favourite animal is {disfmarker} {vocalsound}
Project Manager: {vocalsound}
Industrial Designer: {vocalsound} You wa
Marketing: {vocalsound}
User Interface: Wow . {vocalsound}
Project Manager: A human
Industrial Designer: {vocalsound}
Marketing: Guess .
Project Manager: {vocalsound} ah .
Marketing: {vocalsound} A human , yay . It's a very complex animal {vocalsound}
Project Manager: {vocalsound}
Industrial Designer: {vocalsound}
User Interface: No .
Marketing: and um {disfmarker} yeah . Characteristics of this this animal is {vocalsound} dangerous . {vocalsound}
Project Manager: {vocalsound}
Industrial Designer: {vocalsound}
Project Manager: Mm I think you're supposed to , yeah .
Industrial Designer: Is the white {disfmarker} okay .
Project Manager: Hmm .
Industrial Designer: I guess you can {disfmarker} {vocalsound} {gap} . {vocalsound}
Project Manager: {vocalsound}
User Interface: Wow . That's cobra .
Marketing: Ah , a kind of uh snake ? Cobra ?
Industrial Designer: Yeah uh not really .
Marketing: Exactly {vocalsound} . {vocalsound}
Industrial Designer: {vocalsound} Small cobra . {vocalsound}
Project Manager: {vocalsound}
User Interface: No , it just {disfmarker} small cobra , yeah .
Project Manager: {vocalsound} Is that a worm ? Or {vocalsound} {disfmarker} {vocalsound}
Marketing: Uh-huh . {vocalsound}
User Interface: It's co c quite recognisable . {vocalsound}
Industrial Designer: {vocalsound}
Project Manager: {vocalsound}
Marketing: {vocalsound} What about you uh {vocalsound}
Project Manager: {vocalsound} Uh yeah Christa Pavlov {vocalsound} Mm .
Marketing: Christa ? {vocalsound}
User Interface: Christa {vocalsound} Christa .
Industrial Designer: Chris . {vocalsound}
Marketing: A fish . {vocalsound}
Industrial Designer: Mm .
User Interface: Hmm .
Project Manager: Smiling fish {vocalsound} .
Industrial Designer: Smile fish . {vocalsound}
User Interface: {vocalsound} Okay .
Marketing: A smiling fish . {vocalsound} Mm-hmm .
Project Manager: Mm-hmm .
Marketing: So , w whiteboard is working ? {vocalsound}
Project Manager: Yeah . {vocalsound}
User Interface: {vocalsound}
Industrial Designer: Yeah . {vocalsound}
Marketing: Good . {vocalsound} Next . {vocalsound}
Project Manager: Next . Let's talk about money .
User Interface: Just tr try to guess who is a User Interface Designer .
Marketing: {vocalsound} Yeah , well . {vocalsound}
Industrial Designer: {vocalsound}
Project Manager: {vocalsound}
User Interface: {vocalsound} According to the drawings .
Industrial Designer: {vocalsound} Yeah , you're {disfmarker}
Project Manager: {vocalsound}
Marketing: Not me . {vocalsound}
User Interface: {vocalsound} Okay .
Project Manager: {vocalsound} So .
Marketing: So . Twenty five Euro for a remote control .
Project Manager: Yeah , mm that's the price we want to {disfmarker}
Industrial Designer: Hmm .
Project Manager: that's the aim for the price for the remote control .
Marketing: Okay .
Project Manager: We aim to do {vocalsound} this profit . {vocalsound}
Industrial Designer: {vocalsound}
User Interface: {vocalsound} On the international market .
Marketing: {vocalsound} 'tis big number .
Project Manager: {vocalsound} Yeah . Mm-hmm .
Industrial Designer: Yeah , we're to sell two million then .
Project Manager: {vocalsound}
User Interface: Wow .
Marketing: Mm-hmm .
Project Manager: Mm {vocalsound} for a production cost of mm twelve fifty Euros maximum . {vocalsound} 'Kay {vocalsound} . So any of you have experience in remote controls ? {vocalsound}
Industrial Designer: Mm yeah .
Marketing: Uh yes , we have plenty at home .
Project Manager: {vocalsound}
Industrial Designer: {vocalsound}
Marketing: {vocalsound} In fact , my daughter likes l {vocalsound} {gap} {vocalsound} remote controls .
Industrial Designer: {vocalsound}
Project Manager: {vocalsound} That {disfmarker}
User Interface: Mm . To eat ? {vocalsound}
Industrial Designer: {vocalsound}
Marketing: To eat ? Yeah , mainly , and to break . {vocalsound}
Project Manager: {vocalsound} {vocalsound} So that could be a great um {vocalsound} application .
Industrial Designer: {vocalsound}
Project Manager: Remote controls children proof . Mm mm-hmm .
Marketing: Mm-hmm . Yeah .
User Interface: Children proof .
Marketing: {vocalsound} Ye ye yeah .
User Interface: Hmm .
Marketing: So she likes uh buttons {vocalsound} which make click ,
Project Manager: {vocalsound} Okay .
Industrial Designer: Yeah , pret
Project Manager: {vocalsound}
Marketing: so {vocalsound} it has to click .
Project Manager: So they have to be waterproof maybe ?
Marketing: It has to be uh wha {vocalsound} baby proof {vocalsound}
Project Manager: {vocalsound} 'Cause they eat {disfmarker} she ate it . {vocalsound}
Industrial Designer: {vocalsound}
Marketing: yeah {vocalsound} but mainly it has to be very robust
Project Manager: Mm-hmm .
Marketing: because even if she's not very tall she's uh {vocalsound} high enough so that uh when she throw it away it's uh {disfmarker}
Industrial Designer: Yeah .
Project Manager: {vocalsound}
Industrial Designer: {vocalsound} Ah .
Marketing: So it has to be very robust .
User Interface: Okay , unbreakable .
Marketing: Unbreakable , yeah .
User Interface: Uh-huh .
Industrial Designer: Yeah , we have some child lock or something , yeah .
Marketing: Mm-hmm .
Project Manager: Mm-hmm .
Marketing: And uh {vocalsound} it has to be nice looking ,
Industrial Designer: Yeah .
Marketing: colourful , maybe {disfmarker}
Project Manager: Colourful , yeah mm .
User Interface: Colourful ? That's not practical .
Marketing: colourful , because uh nobody has colourful remote control
Industrial Designer: Yeah .
Project Manager: No , that's a good idea .
Industrial Designer: Yeah , it's always black or {disfmarker} yeah .
Marketing: , they're always black , yeah ,
Project Manager: Mm mm-mm .
User Interface: No .
Marketing: but this one could be I dunno , purple or b
Project Manager: Yeah . {vocalsound}
User Interface: But how gonna {disfmarker} okay , just uh but it's uh monochrome it's n it's not like {disfmarker}
Industrial Designer: Yeah .
Marketing: Yeah , yeah .
Project Manager: No ,
Industrial Designer: Yeah .
Project Manager: because you think , why not .
User Interface: Otherwise you will never find it .
Marketing: One colour .
Industrial Designer: Yeah .
Marketing: Yeah , yeah .
Industrial Designer: Yeah even we can change colours , no ? Like the uh
Marketing: Oh like the phones ,
Industrial Designer: like the phones and these things we c yeah .
Marketing: yeah , it could change colours , yeah .
User Interface: Cool .
Project Manager: Mm-hmm .
Industrial Designer: At least for children like one colour and {gap} . {vocalsound}
User Interface: Ch
Marketing: Yeah . {vocalsound}
Project Manager: Good idea .
Marketing: Good .
Industrial Designer: And it should be really {gap} small and {gap} .
Project Manager: Small also ? Don't you think {disfmarker}
Industrial Designer: Huh not so big like {disfmarker} yeah .
Project Manager: No uh , not too much buttons or {disfmarker} mm .
Industrial Designer: Yeah , not too much buttons and {disfmarker}
Marketing: {vocalsound} Should it be , y you know these uh remote controls where um they are what they call a universal ret remote control
Project Manager: Mm-hmm .
Marketing: so y you can decide that now it's the remote control for the television , then it's the remote control for the the sound system , or for your refrigerator
Industrial Designer: Uh . Yeah .
Project Manager: {vocalsound} {vocalsound} Yeah ,
Industrial Designer: {vocalsound}
Marketing: {vocalsound} whatever {vocalsound}
Project Manager: that's {disfmarker}
Marketing: I dunno if it's {disfmarker}
Project Manager: {vocalsound}
Marketing: Or if we should have a targeted re remote control .
Project Manager: Okay .
Marketing: {vocalsound} So colour , robustness , easy to use , size ,
Project Manager: So , I think there's {disfmarker}
Marketing: yeah , size matters , yeah . {vocalsound}
Industrial Designer: Yeah . Colour , {vocalsound} size , sh
Project Manager: So you you think it's better if small than bigger .
Industrial Designer: Yeah , maybe at least n not bigger than this I guess . {vocalsound}
Marketing: Mm .
User Interface: Yeah , but without any extremes like n not of this size , not too large . Okay .
Marketing: {vocalsound}
Project Manager: No , not too small , yeah .
Industrial Designer: Yeah yeah , at least it should hold in your hand n properly , like {gap} .
Marketing: Yeah .
Project Manager: Hmm .
User Interface: Yeah , like a palm sized .
Industrial Designer: Yeah . {vocalsound}
User Interface: Just to hold it .
Marketing: Mm .
Project Manager: Okay .
Marketing: But uh what would be different from this , from the others ? I dunno if {vocalsound} {disfmarker}
Industrial Designer: Uh maybe we can change the colours that {disfmarker} at least the frame . Mm . S so then it depends {disfmarker}
Marketing: Yeah , at least the colour would be different .
Industrial Designer: you are to {disfmarker}
Project Manager: Mm .
Industrial Designer: Mm I mean you c you can easily remove the frame {gap} .
Marketing: I think one thing important for instance in this remote control if you remember when people use it they're {disfmarker} they never find a good button in the right place .
Project Manager: Mm-hmm .
Industrial Designer: Yeah , yeah .
Marketing: For some reason they they they click the off button when they want to use the {disfmarker}
Industrial Designer: Yeah . Yeah .
Marketing: So there's a problem in the design of that kind of remote control somehow ,
Project Manager: Mm . So , some kind of idea uh with um um {vocalsound} cellular phone with a a screen that will tell you what {disfmarker}
Marketing: I dunno {gap} .
User Interface: No ,
Project Manager: no .
User Interface: no screens , it's too complex .
Project Manager: Okay .
Industrial Designer: Mm . {vocalsound} Too expensive , yeah .
Marketing: {vocalsound} Too expensive for twelve Euro ?
User Interface: And n maybe not too expensive ,
Project Manager: And too expensive .
User Interface: well it's not my problem , but well okay .
Marketing: Ah .
User Interface: But no screens on remote controls .
Project Manager: Mm .
Marketing: Mm-hmm . I thought it could be only a screen {vocalsound} which would change depending on uh uh the use or even the user .
User Interface: Mm-hmm .
Marketing: So ma I prefer to have the off button at the top right ,
Industrial Designer: Ye yeah .
Marketing: so I would have my own design of the remote control because it's in fact just a a full touch screen remote control ,
Industrial Designer: Hmm .
Marketing: if you {disfmarker} if you like .
Industrial Designer: I mean it it's like
Marketing: I don't know if it makes sense , but {disfmarker}
Project Manager: Mm-mm .
Industrial Designer: {disfmarker} it's like two types no ? {vocalsound} people are right handed or left handed so y because I am left handed I use like this , say if you're right handed you use like this
Marketing: Yeah , for instance , mm .
User Interface: Mm-hmm , mm-hmm .
Project Manager: Mm-hmm . Mm mm mm .
Industrial Designer: or {disfmarker} so tha your switch on and off should be on
Marketing: Mm .
Project Manager: So adaptable {vocalsound} {disfmarker} yeah something {disfmarker}
User Interface: Adaptable . Alright , good ,
Industrial Designer: {disfmarker} yeah .
Marketing: Maybe , if if it's possible , yeah .
Project Manager: yeah .
Industrial Designer: Mm {vocalsound}
User Interface: so how many actions do we need to implement in it ?
Industrial Designer: huh .
User Interface: On off ?
Industrial Designer: Maybe I think even we can keep two switches and then we can uh only make one working .
Marketing: {vocalsound} Yeah .
Industrial Designer: We can adapt only one switch , suppose here like we can make two switches and if I'm left-hander I use this switch to follow the main operations .
User Interface: I mean if it's less than three uh then we can make it uh like a
Industrial Designer: Two .
Marketing: Three buttons you mean ?
User Interface: {vocalsound} like three mental states ,
Project Manager: Three option .
User Interface: yeah you know what I mean ,
Marketing: Ah . {vocalsound}
Project Manager: {vocalsound}
User Interface: we can just make it uh
Industrial Designer: {vocalsound} {vocalsound} Yeah . Yeah .
Project Manager: Um .
User Interface: controlled by a brain , huh ? {vocalsound}
Project Manager: Mm-hmm .
Industrial Designer: {vocalsound}
Marketing: {vocalsound} Mm-hmm , yeah , sure . {vocalsound}
Project Manager: {vocalsound} Maybe if it's more , if there is a software inside
Industrial Designer: {vocalsound}
Project Manager: that ask you three {disfmarker}
User Interface: Mm-hmm .
Project Manager: Hmm .
Industrial Designer: {vocalsound}
Marketing: {vocalsound} {vocalsound} {disfmarker}
Project Manager: {vocalsound} If it {disfmarker} if we want a r universal remote control that we sa like we say before it may may need more than three mm three button , three mm possibilities , ye yeah .
User Interface: Sh sure , sure .
Marketing: Yeah , more than three actions that you may want to do at a given time .
Industrial Designer: Mm yeah . Yeah . {vocalsound}
User Interface: But for standard actions you usually what do you do , you change channels , you adjust volume , and nothing else .
Marketing: Yeah but for instance when you change channels you can have {disfmarker} you can just go to the next one or go to channel twenty five .
Industrial Designer: Mm . Yeah .
Project Manager: Mm . {vocalsound}
Marketing: And that's already more complex to go to channel twenty five . {vocalsound}
User Interface: Mm-hmm .
Project Manager: {vocalsound}
User Interface: You do this ?
Industrial Designer: Yeah {vocalsound} .
Marketing: Uh no .
User Interface: I usually just change channels .
Industrial Designer: {vocalsound}
Marketing: {vocalsound} Because I'm only using three or four channels but {disfmarker} {vocalsound}
Industrial Designer: {vocalsound} Yeah . But they keep generally their t slash slash uh this thing and then the dash dash and then you can put {disfmarker} yeah , you can only have one bit .
Project Manager: Yeah . I change channel like this , m uh I want to go to twenty five , and then to ten , uh-huh mm yeah .
Industrial Designer: Dash .
Marketing: And then back to the one I was before ,
Project Manager: Also we can be here {disfmarker}
Marketing: so there's {disfmarker} whichever it was .
User Interface: Uh-huh .
Industrial Designer: Yeah you can
Project Manager: yeah , that would be cool .
Industrial Designer: {disfmarker} yeah .
User Interface: Go back button is good .
Industrial Designer: Yeah .
Marketing: Yeah . Uh uh we had that in in other countries .
User Interface: I once had it .
Industrial Designer: Yeah yeah , the previous button is {gap} .
Project Manager: Mm {vocalsound} yeah .
Marketing: {vocalsound} Yeah e even the history so you could like uh undo {vocalsound} previous of the previous . {vocalsound}
User Interface: Mm-hmm .
Industrial Designer: Uh , okay . {vocalsound}
User Interface: History . {vocalsound}
Industrial Designer: Oh {vocalsound} uh {vocalsound} .
Project Manager: {vocalsound}
Marketing: Then you can watch what your {disfmarker} ah you could also record your {disfmarker} record your {vocalsound} sequence of actions ,
Industrial Designer: Uh .
Project Manager: {vocalsound}
Industrial Designer: Yeah . {vocalsound} {vocalsound}
Marketing: {vocalsound} that becomes more complex ,
Project Manager: {vocalsound}
Industrial Designer: {vocalsound}
Marketing: but you could look at what uh the other people have used there or {disfmarker} {vocalsound} remote controls .
Industrial Designer: Yeah yeah , what the {disfmarker} which channels the viewer {disfmarker} {vocalsound}
Project Manager: Mm-mm .
Marketing: {vocalsound} Yeah {vocalsound}
Project Manager: {vocalsound} Okay .
Marketing: maybe it's a {disfmarker}
Project Manager: So I think we have full of idea .
Marketing: Okay .
Project Manager: Um we're going to meet again in thirty minutes and uh I want you to mm {vocalsound} work on these ideas and try to make a uh {vocalsound} the ones , {vocalsound} make um {disfmarker} to decide what what are the ones important and what are the one that we don't want . {vocalsound} And um m maybe more in the technical parts what uh do we want to do . Um . {vocalsound} So um your personal coach will send you some instruction for for this thirty minutes .
Marketing: So what does M_E_ means ? M_E_ the user requirements ? Or that's uh that's for us ?
User Interface: Market Expert .
Project Manager: Mm . {vocalsound}
Industrial Designer: Marketing {disfmarker} yeah {vocalsound} {gap} .
Marketing: Uh that's me .
User Interface: {vocalsound}
Marketing: {vocalsound} Oh , of course {vocalsound} yeah , the user requirement specifications , uh-huh , yeah .
Project Manager: Mm-hmm .
Marketing: Okay . {vocalsound} I'll think of that .
Project Manager: Mm okay . So .
Marketing: So ?
Project Manager: I think that's all .
Marketing: Meeting's over ?
Project Manager: Yeah .
User Interface: Okay .
Marketing: Great .
Industrial Designer: Thank you .
Marketing: Thank you .
Project Manager: See you in thirty minutes .
User Interface: Thank you everybody .
The team ultimately decided that the remote control should be designed to be waterproof, and it should be too powerful for a baby to eat. In addition, its function should also allow children to use their own voice control, in case the child is not tall enough to use. And it would be better to be able to have a child lock.