Read the following conversation and answer the question.

M: I've just got back from the holiday you arranged for me. But I must tell you the hotel was really awful. It was miles from the sea. The food was awful too. The bedroom was dirty.

W: Sorry about that. But it's not really our fault. The contract does say that the hotel accommodation is not our responsibility.

Question: Where is this conversation probably taking place? 

- At the airport.

- In a travel agency.

- In a hotel.


In a travel agency.