Read the following conversation and answer the question.

M: Reception. Can I help you?

W: Yes, please. I'm Mrs. Browning calling from room 203.

M: Yes, Madam. What can I do for you?

W: I'm not clear about the checkout time. I mean how soon do I have to leave my room?

M: Normally it's by 12 noon on the day when you'll leave.

W: Oh, dear.

M: Is there a problem, Madam?

W: Well, you see, my plane takes off at 5 o'clock tomorrow afternoon. Can I keep the room a bit longer?

M: I see. Which room are you in, Madam?

W: Room 203, the name is Browning.

M: Ah yes, Mrs. Browning. You may keep your room till 2 p.m., if you wish.

W: Oh, you are so kind. Thank you very much.

M: My pleasure.

Question: Who is the woman? 

- A customer.

- An office worker.

- A hotel worker.


A customer.