Dialogue:

W: Can I help you?

M: Yes, I'd like to read some articles that are on reserve about British culture.

W: Professor Grand's class?

M: That's right. How could you know?

W: Let's just say you are not the first person coming in asking for those articles.

M: Oh, well, seeing as how I haven't read any of them yet, it doesn't really matterwhich one you give me first.

W: I'm afraid I can't give you any of them at the moment. They've all been checked out.

M: You're joking, all of them?

W: Every month. I've asked professor Grand twice already to bring in additional copies of the articles, but no sooner do I place them on the shelves than they are gone. See that girl in the black sweater? She's been waiting for half an hour for those same articles to be returned.

M: And here's me. I went out of my way to free out the whole afternoon to read.

W: I'm sorry, but there is not a whole lot I can do about it. All I can suggest is that you come in first thing tomorrow morning and try again. We open at eight.

Question: What does the woman say about Professor Grand? 

- He is not cooperative.

- He already brought in extra copies of the articles.

- He has not read any of the articles himself.


He already brought in extra copies of the articles.