Read the following conversation and answer the question.

Beautician: Hi. How can we help you today?

Customer: Yeah. I'd like to get my hair trimmed a little. Nothing fancy. Just a basic trim.

Beautician: Well, can we interest you in today's special?

Customer: Um ... Nah, nah ...

Beautician: We'll shampoo, cut, (and) style your hair for one unbelievable low price of $9.99 (nine ninety-nine). Plus, we'll give you a clean shave and a back massage to help you relax.

Customer: Well, I don't know. I don't have much time, and ...

Beautician: Best service in town!

Customer: Well, okay, I'll have the complete service today, but as I said before, I just want to get my hair trimmed. A little off the top and sides. That's all. I mean, that's all.

Beautician: No problem. Relax. You're in good hands. Okay, here we go. Now, how does this thing work?

Customer: Huh? Wait. You know what you're doing, right?

Beautician: Relax, sir, relax. I've been doing this for ten [cough] [Ten what?] Sit back and relax. So, what do you do for a living?

Customer: I'm a lawyer, specializing in workplace accidents, and I'm in town for a very important job interview, and ...

Beautician: Oops.

Customer: What do you mean oops. Hey, can I see a mirror?

Beautician: Nothing to worry about, sir. Relax. I'm just making some adjustments to the hair trimmer. There we are. Okay ...

Customer: Ouch. That hurt. That really hurt! What are you doing anyway?

Beautician: Nothing to worry about, sir. Relax.

Customer: That's what you just said a minute ago, and look at all of my hair on the floor. And how much are you really cutting off? And where's a mirror?

Beautician: Oh. And time for the shampoo. Just lean back, and we'll wash your hair away.

Customer: You mean what's left of it?

Beautician: Relax. [Your favorite word ...] Relax.

Customer: Hey, hey, and you got shampoo in my eyes. I can't see. Where's the towel?

Beautician: Relax, sir, relax. I'm almost finished.

Customer: Yeah, just wait till I get finished with you!

Beautician: Okay, okay, now let's dry your hair, put a little styling jell...

Question: What is one problem that happens to the customer? 

- The beautician gets shampoo in his eyes.

- The beautician accidently cuts the man's ear.

- The treatment causes the man's hair to fall out.


The beautician gets shampoo in his eyes.