Dialogue:

M: Good morning, madam.

W: Good morning. I wonder if you can help. I've lost my coat.

M: Where did you lose it, madam?

W: Er... I left it on a bus yesterday morning.

M: Can you describe it? Is it a raincoat?

W: No. It's a long white overcoat. It's got a belt, and one of those thick furry collars that keep your ears warm. It's a very nice coat, actually.

M: Hmm. I'm afraid we haven't got anything like that, madam. Sorry. But, may I have your name and your telephone number? We'll contact you as soon as we've got it.

Question: Why does the man feel sorry for the woman? 

- He can't telephone her.

- He forgets her name.

- He can't help her.


He can't help her.