M: Oh, hello. This is... Err, I'm phoning from Room 504. It's about some clothes I sent to be washed this morning. They are not back yet and you see...we've leaving tomorrow.

W: They are, sir. You'll find them in your cupboard. They are in the top drawer on the left.

M: Oh, I didn't look in the cupboard. Thank you very much. Sorry to have troubled you.

What was said before this conversation?


W: Hello. Housekeeper.