Read the following context and choose the best option to answer the question.
Context: Irate Customers . Do you spit in their eye or swallow your pride ? Do you listen to the problem patiently , not interrupting , and then offer a solution ? or Do you butt in , argue the toss , and stand your ground ?
Question: Why is the writer struggling between these choices ?
Options: 
A. They want to make the morally acceptable choice .
B. They do not value customer service .
C. They struggle with a violent streak .
D. None of the above choices .


A