The person over there told me that my wife 's biometrics were uploaded to CSC not TSC . Supposedly she requested her biometrics data to be sent to TSC while we were on the phone . She said we should wait 30 days now . Since that phone talk , there is no update on her case per USCIS website .
Question: Why is the narrator upset by their wife 's treatment ?
The answer to the above question:


They did n't get her info uploaded properly .