This bag has sold , and when she got it , one of the screws had come out of the handle . She sent it back to me and I made a different strap type handle . She thought she would like that better and requested it .
According to the above context, choose the best option to answer the following question.
Question: What may be a fact about this person and their bag ?
Options:
A. They are getting a refund for their bag .
B. They are having their bag handle fixed .
C. They are getting a brand new bag .
D. None of the above choices .


B