Read the following context and choose the best option to answer the question.
Context: All of my songs are gone , and will need to be ( slowly and painfully ) synced . So , now I ' m copying song 318 of 7111 songs ( and spanish words ) . This is going to suck .
Question: What may be the reason why all of their songs were gone ?
Options: 
- They had a hardware malfunction .
 - None of the above choices .
 - Someone installed a virus on their computer .
 - Someone deleted all of the songs .


They had a hardware malfunction .