Read the following context and answer the question.
Context: mind you this was only about three weeks ago . But i changed my mind and decided to attend bsc , i spoke with a woman at umass told her about my withdrawal and everything . but now i m regretting that decision , i want to go to umass but school starts in less than a month . do you think i will be able call umass and they will let me attend after explaining my huge mistake to them ?
Question: What may be a fact about the person speaking ?
Answer:


They are asking advice on how to fix their mistake .