Read the following context and choose the best option to answer the question.
Context: I thought it was a stray string on my sweater , around the neck area . So I pulled it ... but it kept coming until I had separated the neck of the sweater from the collar . I stared at myself in the mirror at work in disbelief .
Question: Why are they upset at their wardrobe ?
Options: 
- The quality is terrible except for the collar .
 - The quality is is poor .
 - The quality is not worth the cost .
 - The quality is evident when they look at the mirror .


The quality is is poor .