Read the following context and choose the best option to answer the question.
Context: and i 'll be in minneapolis all weekend . and ... due to the unfortunate circumstances that led to the wiping of the family hard drives and loss of all previously pirated programs ... i have no microsoft office installed on any of the household computers . and everything she sent me was in word format .
Question: What caused this ?
Options: 
- Word is installed
 - The necessary software is gone
 - None of the above choices .
 - Office is installed


The necessary software is gone