He had not known what the Last Order had been at the time ( he had been in Junon during the incident ) , and as such , the report caught him completely by surprise . Failure was unheard of when it came to the Turks - the organization had learned some valuable lessons with the Verd Incident and in their dealings with the original AVALANCHE rebel army , and Tseng 's leadership was pretty much flawless . That an operation had been unsuccessful under his watch was a most unpleasant surprise . Confrontation was something that Rufus was extremely good at ; feeling guilt was not .
Question: Why did the operation have a surprising outcome ?
The answer to the above question:


Tseng rarely saw defeat when leading the Turks .