So much of the process is out of the control of the person actually receiving the service Even after i complained twice on the cruise , the service did not improve . A company has to hire and then pay their people to care about their jobs . That is rarely done in this country .
According to the above context, choose the best option to answer the following question.
Question: How did I feel about the cruise ?
Options:
- None of the above choices .
 - I thought it was perfect .
 - I thought it was great .
 - I thought it was terrible .


I thought it was terrible .