Based on the context and the answer, generate a question. 

Context: SPECIAL TELEPHONE SYSTEMS LIMITED will be responsible for return shipping charges . This also Applies to defective items . All returns , for any reason , must be packaged with instruction booklets and all other supplied accessories when it was first delivered to you . Payment Method .... Western union & Money Gram & Bank Transfer Shipment ... FedEx & UPS Delivery Hours ... 2/3days delivery specialtelsystemltd@myway.com Here is the view of our products available for sale in stock .

Answer:

Then we can not accept the returned item .



What if I loose the instruction bookleyt before shipping it back ?