Now , it has been 2 weeks and they still have not contacted me . I sent a few emails to them this week and the last week but as of today , they did nt even reply . I called the customer care on phone and they said I will be contacted in 2 days . Of course no one has tried to contact me .
According to the above context, choose the best option to answer the following question.
Question: What can be accurately stated about the company I 'm dealing with ?
Options:
- Their customer care staff make the customer their number one priority .
 - None of the above choices .
 - They have lousy customer service in epic proportions .
 - They are very good at making the customer feel appreciated .


They have lousy customer service in epic proportions .