I called Sprint to inquire about some charges on my bill . The operator said that she would take care of it . Low and behold nothing was done .
According to the above context, choose the best option to answer the following question.
Question: Why is the narrator so upset at Sprint ?
Options:
- They are experiencing bad reception .
 - They are experiencing hidden fees .
 - They are experiencing a broken phone .
 - None of the above choices .


They are experiencing hidden fees .