Daily Papers

How can large language models (LLMs) serve users with varying preferences that may conflict across cultural, political, or other dimensions? To advance this challenge, this paper establishes four key results. First, we demonstrate, through a large-scale multilingual human study with representative samples from five countries (N=15,000), that humans exhibit significantly more variation in preferences than the responses of 21 state-of-the-art LLMs. Second, we show that existing methods for preference dataset collection are insufficient for learning the diversity of human preferences even along two of the most salient dimensions of variability in global values, due to the underlying homogeneity of candidate responses. Third, we argue that this motivates the need for negatively-correlated sampling when generating candidate sets, and we show that simple prompt-based techniques for doing so significantly enhance the performance of alignment methods in learning heterogeneous preferences. Fourth, based on this novel candidate sampling approach, we collect and open-source Community Alignment, the largest and most representative multilingual and multi-turn preference dataset to date, featuring almost 200,000 comparisons from annotators spanning five countries. We hope that the Community Alignment dataset will be a valuable resource for improving the effectiveness of LLMs for a diverse global population.

Evaluation of multilingual Large Language Models (LLMs) is challenging due to a variety of factors -- the lack of benchmarks with sufficient linguistic diversity, contamination of popular benchmarks into LLM pre-training data and the lack of local, cultural nuances in translated benchmarks. In this work, we study human and LLM-based evaluation in a multilingual, multi-cultural setting. We evaluate 30 models across 10 Indic languages by conducting 90K human evaluations and 30K LLM-based evaluations and find that models such as GPT-4o and Llama-3 70B consistently perform best for most Indic languages. We build leaderboards for two evaluation settings - pairwise comparison and direct assessment and analyse the agreement between humans and LLMs. We find that humans and LLMs agree fairly well in the pairwise setting but the agreement drops for direct assessment evaluation especially for languages such as Bengali and Odia. We also check for various biases in human and LLM-based evaluation and find evidence of self-bias in the GPT-based evaluator. Our work presents a significant step towards scaling up multilingual evaluation of LLMs.

The adaption of multilingual pre-trained Large Language Models (LLMs) into eloquent and helpful assistants is essential to facilitate their use across different language regions. In that spirit, we are the first to conduct an extensive study of the performance of multilingual models on parallel, multi-turn instruction-tuning benchmarks across a selection of the most-spoken Indo-European languages. We systematically examine the effects of language and instruction dataset size on a mid-sized, multilingual LLM by instruction-tuning it on parallel instruction-tuning datasets. Our results demonstrate that instruction-tuning on parallel instead of monolingual corpora benefits cross-lingual instruction following capabilities by up to 4.6%. Furthermore, we show that the Superficial Alignment Hypothesis does not hold in general, as the investigated multilingual 7B parameter model presents a counter-example requiring large-scale instruction-tuning datasets. Finally, we conduct a human annotation study to understand the alignment between human-based and GPT-4-based evaluation within multilingual chat scenarios.

Large language models (LLMs) use pretraining to predict the subsequent word; however, their expansion requires significant computing resources. Numerous big tech companies and research institutes have developed multilingual LLMs (MLLMs) to meet current demands, overlooking less-resourced languages (LRLs). This study proposed three strategies to enhance the performance of LRLs based on the publicly available MLLMs. First, the MLLM vocabularies of LRLs were expanded to enhance expressiveness. Second, bilingual data were used for pretraining to align the high- and less-resourced languages. Third, a high-quality small-scale instruction dataset was constructed and instruction-tuning was performed to augment the LRL. The experiments employed the Llama2 model and Korean was used as the LRL, which was quantitatively evaluated against other developed LLMs across eight tasks. Furthermore, a qualitative assessment was performed based on human evaluation and GPT4. Experimental results showed that our proposed Bllossom model exhibited superior performance in qualitative analyses compared to previously proposed Korean monolingual models.

Dense retrieval models have predominantly been studied for English, where models have shown great success, due to the availability of human-labeled training pairs. However, there has been limited success for multilingual retrieval so far, as training data is uneven or scarcely available across multiple languages. Synthetic training data generation is promising (e.g., InPars or Promptagator), but has been investigated only for English. Therefore, to study model capabilities across both cross-lingual and monolingual retrieval tasks, we develop SWIM-IR, a synthetic retrieval training dataset containing 33 (high to very-low resource) languages for training multilingual dense retrieval models without requiring any human supervision. To construct SWIM-IR, we propose SAP (summarize-then-ask prompting), where the large language model (LLM) generates a textual summary prior to the query generation step. SAP assists the LLM in generating informative queries in the target language. Using SWIM-IR, we explore synthetic fine-tuning of multilingual dense retrieval models and evaluate them robustly on three retrieval benchmarks: XOR-Retrieve (cross-lingual), XTREME-UP (cross-lingual) and MIRACL (monolingual). Our models, called SWIM-X, are competitive with human-supervised dense retrieval models, e.g., mContriever, finding that SWIM-IR can cheaply substitute for expensive human-labeled retrieval training data.

As the influence of large language models (LLMs) spans across global communities, their safety challenges in multilingual settings become paramount for alignment research. This paper examines the variations in safety challenges faced by LLMs across different languages and discusses approaches to alleviating such concerns. By comparing how state-of-the-art LLMs respond to the same set of malicious prompts written in higher- vs. lower-resource languages, we observe that (1) LLMs tend to generate unsafe responses much more often when a malicious prompt is written in a lower-resource language, and (2) LLMs tend to generate more irrelevant responses to malicious prompts in lower-resource languages. To understand where the discrepancy can be attributed, we study the effect of instruction tuning with reinforcement learning from human feedback (RLHF) or supervised finetuning (SFT) on the HH-RLHF dataset. Surprisingly, while training with high-resource languages improves model alignment, training in lower-resource languages yields minimal improvement. This suggests that the bottleneck of cross-lingual alignment is rooted in the pretraining stage. Our findings highlight the challenges in cross-lingual LLM safety, and we hope they inform future research in this direction.

Existing language models (LMs) often exhibit a Western-centric bias and struggle to represent diverse cultural knowledge. Previous attempts to address this rely on synthetic data and express cultural knowledge only in English. In this work, we study whether a small amount of human-written, multilingual cultural preference data can improve LMs across various model families and sizes. We first introduce CARE, a multilingual resource of 24.1k responses with human preferences on 2,580 questions about Chinese and Arab cultures, all carefully annotated by native speakers and offering more balanced coverage. Using CARE, we demonstrate that cultural alignment improves existing LMs beyond generic resources without compromising general capabilities. Moreover, we evaluate the cultural awareness of LMs, native speakers, and retrieved web content when queried in different languages. Our experiment reveals regional disparities among LMs, which may also be reflected in the documentation gap: native speakers often take everyday cultural commonsense and social norms for granted, while non-natives are more likely to actively seek out and document them. CARE is publicly available at https://github.com/Guochry/CARE (we plan to add Japanese data in the near future).

The shift of public debate to the digital sphere has been accompanied by a rise in online hate speech. While many promising approaches for hate speech classification have been proposed, studies often focus only on a single language, usually English, and do not address three key concerns: post-deployment performance, classifier maintenance and infrastructural limitations. In this paper, we introduce a new human-in-the-loop BERT-based hate speech classification pipeline and trace its development from initial data collection and annotation all the way to post-deployment. Our classifier, trained using data from our original corpus of over 422k examples, is specifically developed for the inherently multilingual setting of Switzerland and outperforms with its F1 score of 80.5 the currently best-performing BERT-based multilingual classifier by 5.8 F1 points in German and 3.6 F1 points in French. Our systematic evaluations over a 12-month period further highlight the vital importance of continuous, human-in-the-loop classifier maintenance to ensure robust hate speech classification post-deployment.

Large language models (LLMs) have recently reached an impressive level of linguistic capability, prompting comparisons with human language skills. However, there have been relatively few systematic inquiries into the linguistic capabilities of the latest generation of LLMs, and those studies that do exist (i) ignore the remarkable ability of humans to generalize, (ii) focus only on English, and (iii) investigate syntax or semantics and overlook other capabilities that lie at the heart of human language, like morphology. Here, we close these gaps by conducting the first rigorous analysis of the morphological capabilities of ChatGPT in four typologically varied languages (specifically, English, German, Tamil, and Turkish). We apply a version of Berko's (1958) wug test to ChatGPT, using novel, uncontaminated datasets for the four examined languages. We find that ChatGPT massively underperforms purpose-built systems, particularly in English. Overall, our results -- through the lens of morphology -- cast a new light on the linguistic capabilities of ChatGPT, suggesting that claims of human-like language skills are premature and misleading.

Recent advances in large language models (LLMs) have accelerated progress in financial NLP and applications, yet existing benchmarks remain limited to monolingual and unimodal settings, often over-relying on simple tasks and failing to reflect the complexity of real-world financial communication. We introduce MultiFinBen, the first multilingual and multimodal benchmark tailored to the global financial domain, evaluating LLMs across modalities (text, vision, audio) and linguistic settings (monolingual, bilingual, multilingual) on domain-specific tasks. We introduce two novel tasks, including PolyFiQA-Easy and PolyFiQA-Expert, the first multilingual financial benchmarks requiring models to perform complex reasoning over mixed-language inputs; and EnglishOCR and SpanishOCR, the first OCR-embedded financial QA tasks challenging models to extract and reason over information from visual-text financial documents. Moreover, we propose a dynamic, difficulty-aware selection mechanism and curate a compact, balanced benchmark rather than simple aggregation existing datasets. Extensive evaluation of 22 state-of-the-art models reveals that even the strongest models, despite their general multimodal and multilingual capabilities, struggle dramatically when faced with complex cross-lingual and multimodal tasks in financial domain. MultiFinBen is publicly released to foster transparent, reproducible, and inclusive progress in financial studies and applications.